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Competency Interview Questions

25 Questions and Answers by

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.

Competency was updated on May 4th, 2019. Learn more here.

Question 1 of 25

What skills did you learn in your most recent position that will help you in this new role?

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Competency Interview Questions & Answers

  1. 1.

    What skills did you learn in your most recent position that will help you in this new role?

      How to Answer

      Before answering this question, you need to know which critical skills are a must in this new role. Review the job description, compare it to your most recent job, and give examples that demonstrate your competency in these skills.

      For instance, if the interviewing company is looking for someone with experience in a particular technology, talk about how you learned the ins and outs of this technology in your past job. If the company is looking for someone with excellent customer service skills, give an example of how you learned to meet the needs of customers in your last role by listening and positively communicating with them.

      Rachelle's Answer

      "In my current role, I grew my sales skills an immense amount. I was pretty good at sales previously, but the amount of training I have gained in cold calling, prospecting, and pipeline building has been incredible. I look forward to taking this knowledge and applying it to this role with your company."

      Rachelle's Answer for an Admin Interview

      "I learned the ins and outs of the accounting system in my most current role. I was responsible for migrating our information into the same system, so I spent a good amount of time researching and training within it."

      Rachelle's Answer for a Manager Interview

      "In my most recent position, I learned how to be a better strategic manager, and I think this will help me better balance being both tactical and strategic in this new role."

      Rachelle's Answer for a Marketing Interview

      "I've been in both inbound and outbound marketing, and in my current role, I plan the entire content marketing schedule and strategy, in collaboration with the owner of the business. Because it's such a small business, and because of my hand in the entire marketing strategy, I feel as though I am equipped to jump in just about any role in the company."

      Rachelle's Answer for a Retail Interview

      "I learned the art of upselling! Coming here today I see that you have many items available to upsell which means I can easily take my current skills and apply them here."

      Rachelle's Answer for a Sales Interview

      "In my most recent position, I learned the ins and outs of Salesforce.com, which I understand are what you use as your CRM. I am accustomed to detailing my conversations, calls, and follow-up tasks within the CRM but I also have some experience in customizing fields and setting various alerts and reminders. We house everything in Salesforce.com, rather than in the CRM, emails, and chats. It helps increase productivity."

      Rachelle's Answer for a Teacher Interview

      "I've learned classroom management, curriculum development, and also working well in other people's spaces. I have refined the art of coming in on a tight schedule, but developing a consistent routine with my students so they know what to expect, that we'll have fun and get down to business all at once, and how to pack the most punch into my shortened class periods. These are all valuable skills that make me the best candidate for your position."

      Rachelle's Answer for a Marketing Communications Manager Interview

      "I've been in both inbound and outbound marketing, in my current role, I plan the entire communication strategy, in collaboration with the owner of the business. Because it's such a small business, and because of my hand in the entire marketing strategy, I feel as though I am equipped to jump in just about any role in the company."

      4 Community Answers

      Anonymous Answer

      "In my current position, I've increased my market research competences to a great extent. The amount of experience I have gained in identifying research problems, designing surveys and communicating data insights has been incredible. I believe the position you're offering will be a positive step in my professional growth. I also feel I could contribute my research and language skills that are valuable to you."

      Rachelle's Answer

      Excellent detail at the beginning of your response! When it comes to the end of your reply, I recommend adding some detail regarding the skills that you mention contributing.

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      Anonymous Answer

      "In my current position, I learned how to focus on the most important risks and controls that would prevent the company from achieving its strategic objectives. I learned how to deliver the message to the management using a constructive approach. I believe this will help me maintain a strong relationship with management while also keeping my independence and objectivity as an internal auditor."

      Rachelle's Answer

      These are important skills, yet not easy ones to master. Very strong response.

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