Competency Interview Questions

25 Questions and Answers by

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.

Competency was updated on May 4th, 2019. Learn more here.

Question 1 of 25

Do you have confidence in your communication skills? What is your communication style?

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Competency Interview Questions & Answers

  1. 1.

    Do you have confidence in your communication skills? What is your communication style?

      How to Answer

      Strong communication makes all the difference when it comes to workplace success. Never underestimate the importance of being able to express yourself adequately. Efficiently communicating through body language, and written or oral communication can make a huge difference in the relationships with your coworkers, your boss, and your clients!

      Assure the interviewer that you are confident in your communication abilities. You can refer to any communications course or workshop that you have taken. Or, you can discuss a time when a manager told you that you had excellent communication skills! Reaffirm your answer by describing your communication style in a few words.

      Some great options are:

      - Professional
      - Diplomatic
      - Respectful
      - Attentive
      - Logical
      - Energetic
      - Objective
      - Sincere
      - Adaptable
      - Mature
      - Tactful
      - Personable
      - Perceptive
      - Sophisticated
      - Consistent
      - Conscientious
      - Ethical
      - Trustworthy

      Rachelle's Answer

      "I have always been a strong communicator; however, after I took a weekend long communications workshop last year, I can confidently say that my communication skills are above average. I would describe my communication style as respectful, energetic, and sincere."

      Rachelle's Answer for an Admin Interview

      "As an administrative assistant, if I am not effectively communicating, a lot can go wrong. I like to address complicated topics by breaking them down into simple to understand terms and turning large roadblocks into smaller goals to prevent anyone in the office from feeling overwhelmed."

      Rachelle's Answer for a Manager Interview

      "I do have confidence in my communication skills. I have always had to speak in front of teams, some small, some large. I am comfortable speaking to groups, and I tend to get positive responses from my audience."

      Rachelle's Answer for a Marketing Interview

      "I had better have confidence in my communication skills, seeing as I am in marketing! But yes, I do. I would say I'm rather direct, but try to gather as much information as possible before approaching an issue. Once I have it, I am direct and to the point. I find it gets things done effectively and without any convulsion."

      Rachelle's Answer for a Retail Interview

      "Communication is everything! When my last company acquired another business, there was a great deal of change going on at once. People felt uneasy and out of the loop. I recommended implementing various communication methods to help everyone learn what was going on in a timely fashion and introduce transparency into the mix. People were happy to be apart of what was happening at the moment."

      Rachelle's Answer for a Sales Interview

      "I'd say that communication is one of my most significant assets. As an English major, I have trained academically in productive written discussion and verbal arguments. I also have given over a dozen large and small group presentations, including a keynote speaking engagement in front of several hundred attendees, so I would say I'm comfortable presenting. In the workplace, I have been a part of teams both in a subordinate and leading role, and I would describe communication as one of my skills in the office as well. I am professional and respectful, yet I am also able to meet the audience where they may be. For instance, I have experience dealing with anyone from a truck driver or warehouse employee to the CEO of an organization and can adapt my tone and presentation style, written or oral, to the audience."

      Rachelle's Answer for a Teacher Interview

      "I'm a powerful communicator. I am a great active listener, which helps me be effective in communicating with both adults and students alike."

      Rachelle's Answer for an Apartment Leasing Agent Interview

      "Communication is everything to me, as a leasing agent. With my current company, I have recommended implementing various communication methods to help everyone stay on track, document better, and introduce transparency into the mix. I describe my communication style as open, easy, and organized."

      Rachelle's Answer for a Health Educator Interview

      "I'm the type of communicator that encourages open communication. I like to show my clients and co-workers that I'm approachable, knowledgeable, and want to help others. I do this by asking a lot of questions of my students and reflectively listening to what they are saying."

      Rachelle's Answer for a Shift Leader Interview

      "She would say that I'm very concise and clear. I give directions to my team by stating the outcome I need and by when. I also check in to see if they understand how to do it. That way, if something isn't done, I can hold them accountable."

      Rachelle's Answer for a High School Teacher Interview

      "My communication style with the parents of my students could best be described as informal, and conversational. I want parents to be comfortable coming to me with their concerns and questions."

      Rachelle's Answer for a Study Abroad Advisor Interview

      "I prefer to communicate as directly a possible but also empathetically. I think it's important to be straightforward to avoid misunderstandings, but at the same time being too direct can hurt people, so over the years I've learned to listen thoroughly first and speak directly to my supervisor's, colleagues', or students' needs."

      Heather's Answer for an Ultrasound Technician Interview

      "When talking with patients, I'm always sensitive and understanding. Most of my patients are dealing with some sort of illness, and they are already uncomfortable. I try my best to make them feel at ease."

      Ryan's Answer for a Radiologic Technologist Interview

      "My communication style in both my professional life and personal life is to be factual and honest. I've found that this achieves the most effective results."

      Rachelle's Answer for a Nursery and Greenhouse Interview

      "I enjoy teaching others about what I've learned about plants. I want to help them understand the reasons why it's important to provide the specific needs of each plant. I listen to their questions and try to break down answers in a way that they can easily understand, no matter their level of experience."

      Heather's Answer for a Critical Care Nurse Interview

      "I realize that salaries are often determined by the amount of experience an applicant has. I appreciate the fact that employers recognize experience as a factor in determining pay and am willing to show that I am worthy."

      Rachelle's Answer for a Psychiatric Technicians Interview

      "My communication style with my patients is assertive. I'm an effective, active listener. I state limits, expectations, states observations and I don't label or judge others."

      Heather's Answer for a Pharmacist Interview

      "I've found that clear and direct communication​ works best for my coworkers as well as patients."

      Heather's Answer for a Pharmaceutical Sales Interview

      "I've found that a clear and direct approach with my clients and coworkers has been my most effective communication style."

      2 Community Answers

      Anonymous Answer

      "Yes, I am confident in my communication skills. Partly I feel this way because, through my career, I have received a lot of positive feedback that reinforced my attitude. In particular, here in my organization, I had the opportunity to gain some training in active listening and communication strategies for a harmonious workplace. Moreover, I am personable by nature and very attentive."

      Rachelle's Answer

      It's very smart to mention the training that you have received on these topics. Great answer!

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      Anonymous Answer

      "Yes, I am confident in my communication skills, and I always aim to enhance my speaking and writing skills. Communication skills are important to deliver my internal audit results and are a key part of my day-to-day responsibilities. I attended several communicating with confidence sessions, and I started applying what I learned, such as body language, the right tone, adjusting the communication method dependent on the audience. My communication style is sincere, adaptable, and attentive."

      Rachelle's Answer

      This is a very thorough answer - you do a wonderful job expressing your communication skills and the depth of work you have put into improving them. Nicely done.

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