The interviewer would like to know how you handle poor communication between yourself and a superior. You cannot force others to communicate with you in a way that you would always prefer, so how do you deal with this situation professionally? Talk to the interviewer about a specific time that you have handled a supervisor who does not interact with you in a way that you like. Be sure to include the resolution.
"Whenever I have had a supervisor who does not properly communicate with me, I try to learn their style of communication and emulate it. Sometimes you have to relate to others in their style to be understood. I implemented this method with my most recent supervisor and now have a great working relationship with her."
"There are times in business when communication hiccups happen. I make sure I regroup with the supervisor to explain the strain a gap in communication causes on the team. I then go into mending mode, ensuring the information that needs communicating gets disseminated out to the team."
"I worked in a busy production environment where facts missed cause major problems. I recommended to my supervisor that we have a team huddle every morning and at the end of each shift, just for 5 minutes, so that I could ensure we were all on the same page. This solution helped us a great deal."
"In marketing, any communication lost ends up causing the client to suffer. I had a director who was a very brief communication, and it was causing a delay in our projects. I asked them if there was a reason why they communicated in such a brief manner. This particular supervisor did not realize the team felt this way. He did a 180 immediately."
"I have worked for a previous supervisor who was incredibly brief in his communication. Many times, I would have to put the pieces together for myself. I managed through it, and it taught me independent thought."
"My current supervisor was of the opinion that I was much more familiar with the product line than I was when I first started. I met with her to let her know that I did not come from software sales and that my learning curve may not be what she was expecting. After this, she slowed down her communication for me and took me under her wing. It was mutually beneficial because I soon became the top sales rep in her district."
"If my Principal were not communicating effectively, I would approach them discreetly and ask to talk about the issue. Hopefully, we can find common ground to improve communication. He/she may not realize that not everyone understands and interprets messages the same way. So far, I have worked with great teachers and leaders who are very conscious of the way they communicate."
"Whenever I have had a supervisor who does not properly communicate with me, I try to learn their style of communication and emulate it. Sometimes you simply have to relate to others in their own style to be understood."