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Communication Interview Questions

20 Questions and Answers by

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.

Communication was updated on April 19th, 2019. Learn more here.

Question 1 of 20

How do you show your co-workers the importance of communication in the workplace?

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Communication Interview Questions & Answers

  1. 1.

    How do you show your co-workers the importance of communication in the workplace?

      How to Answer

      The interviewer would like to know that you lead by example when it comes to communication in the workplace. Breakdown of communication in a business setting can have dire effects on the profitability of an organization. This effect is why it is essential, as a leader, to understand that 'telling' and 'showing' are two very different things when it comes to proper communication. Give examples of how you put dialogue into action in the workplace.

      Rachelle's Answer

      "I show my co-workers the importance of communication through my willingness to ask questions if I do not understand the first time. I do not pretend to know something to save face. By creating an environment where questions are encouraged, we have increased communication greatly, and have seen a healthier safety record as a result."

      Rachelle's Answer for an Admin Interview

      "I show my co-workers the importance of communication in the workplace simply from leading by example. I set the tone and expectations for how we should communicate by utilizing all forms of written, verbal and interpersonal communications to a tee."

      Rachelle's Answer for a Manager Interview

      "I show the importance of communication through a team building exercise that I like to use, whenever possible. Some of my favorite team building exercises include taking my team out for lunches, holding office trivia, and creating physical goal-setting roadmaps."

      Rachelle's Answer for a Marketing Interview

      "In marketing, we have to communicate every small detail of our projects. I encourage this with my team by asking everyone to use Trello, a project management app that tracks our progress and needs, every step of the way. It's like web-based sticky notes!"

      Rachelle's Answer for a Retail Interview

      "Many customer service issues stem from poor communication. When we have a customer dispute, I work with my team to explore other alternatives. We often role play and discuss ways that we could have reacted better. This practice has greatly improved our customer reviews."

      Rachelle's Answer for a Sales Interview

      "As a sales professional, our inter-office communication means more sales and happier clients. The analytics don't lie! I encourage my team to communicate even the details that seem minute. These details can help us to upsell or gain further insight into our clients' current pain points."

      Rachelle's Answer for a Teacher Interview

      "When we communicate the needs and struggles of our students, between teachers, it helps everyone to be more successful. I am sure to always fill my faculty in on students who may be struggling with a particular subject. We can then gather to make a game plan that benefits the student."

      Rachelle's Answer for a Warehouse Clerk Interview

      "I show my co-workers the importance of communication through my willingness to ask questions if I do not understand the first time. I do not pretend to know something to save face. By creating an environment where questions are encouraged, we have increased communication greatly, and have seen a healthier safety record as a result."

      Rachelle's Answer for a Radiation Therapists Interview

      "I show my co-workers the importance of communication through my willingness to ask questions if I do not understand the first time. I do not pretend to know something to save face. By creating an environment where questions are encouraged, we have increased communication greatly, and have seen better results for our patients as a result."

      Rachelle's Answer for a Nursery and Greenhouse Interview

      "I show my co-workers the importance of communication through my willingness to ask questions if I do not understand the first time. I do not pretend to know something just to save face. By creating an environment where questions are encouraged, we have increased communication greatly, and have seen a healthier safety record as a result."

      5 Community Answers

      Anonymous Answer

      "I see what they like. Some like to communicate by email; some like to communicate in person."

      Rachelle's Answer

      I would recommend a more personable answer rather than leaning on the logistics of communication. I have added an example, below.

      "I communicate the needs and struggles of our students through in-person conversations or emails; depending on the teacher's communication preference. I am sure always to make myself available to make a plan of action that will benefit our students."

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      Anonymous Answer

      "Communication is the most important aspect of any businesses. It is essential to have a proper work environment, so as an employee, we can have the best performance working as a team also working as independently. I do show my co-workers the importance of communication from merely leading by example. I set the tone and expectations for how we should communicate by utilizing all forms of written, verbal, and interpersonal connections to a tee."

      Lauren's Answer

      Great response. I suggest explaining your personal communication style which then relates to the overall environment. See below.

      "In many aspects, I lead by example. I present myself in the manner I would like to be treated and spoken to. I have strengths in nonverbal, verbal, and written communication. I believe a healthy, strong, and thriving work environment relies heavily on the communication of the team, and I make conscious effort to contribute to the culture in a positive way."

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