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Common Interview
Questions

| Rachelle is a job search expert, career coach, and headhunter
who helps everyone from students to fortune executives find success in their career.

Question 1 of 30

What do you know about our organization?

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Common Interview Questions

  1. 1.

    What do you know about our organization?

      Recruiters and hiring managers often receive hundreds of applications per job. If you are lucky enough to land an interview, put in the effort to research the opportunity and go to your interview well-prepared.

      You don't need to be an expert on the company history, but you should be knowledgeable about the company mission, its goals, and the job mandate.

      Start by searching the company website and take particular note of any recent news articles, events, or contributions they have made to the community. Identify their mission and values.

      Rachelle's Answer

      "Your company mission of excellent customer experience and your commitment to environmental responsibility are two stand-out factors. I believe that this level of commitment to excellence is why you are the longest standing business of all your competitors. I also appreciate that the organization is working to make all offices green in the next 12 months through a better recycling program and optimizing new energy initiatives."

      Rachelle's Answer
       for a Admin interview

      "I conducted a great deal of research before coming in today. I see that you are expanding your existing business into the South American market. This expansion is a great sign of growth, and I am thrilled with the idea of being part of the administration team in an organization with global reach."

      Rachelle's Answer
       for a Manager interview

      "I have thoroughly researched the organization and see that your team recently earned an industry innovation award for a new ABC Software rollout. Congratulations on this amazing achievement! As an industry insider, I know that this award came with stiff competition, so it tells me that your team is incredibly dedicated and focused on industry disruption and highly targeted customer solutions."

      Rachelle's Answer
       for a Marketing interview

      "I have researched the many marketing agencies in our city, and greatly appreciate your unique focus on bringing affordable SaaS solutions to small and medium business owners. I have spoken to a couple of your current employees, and they mention that the culture here is top-notch, and that comes through very well in your brand narrative and messaging."

      Rachelle's Answer
       for a Retail interview

      "I know that this organization is the industry leader, both in new product rollouts as well as excellence in employee training. I love that you heavily educate, train, and promote from the inside. I read that your average full-time employee tenure is more than six years. That longevity is nearly unheard of in the retail sector, and a quality that I value in my next employer."

      Rachelle's Answer
       for a Sales interview

      "I have been looking to join a high-growth startup for quite a while, and I performed detailed research on your organization before applying to this role. You have crafted an awesome culture centered around industry achievement, professional growth, and genuine accountability. The energy here is contagious, and I am excited to have the opportunity to learn even more."

      Rachelle's Answer
       for a Teacher interview

      "I know that your school district is the leader in the state for test scores. I have also heard that your school is among the best places to work within this esteemed district. Your focus on nurturing students both academically and in areas of personal growth is impressive. I was pleased to see your robust diversity and inclusivity plan and appreciate that this school has numerous, highly active student-led groups focused on social issues."

      Krista's Answer
       for a Psychiatric Aides interview

      "I know that your organization offers treatment programs for all types of mental illness from seven days all the way up to one year. You offer private rooms and bathrooms to all patients and allow families to visit on the weekends if the patient wishes. Your approach is much like staying at a spa or resort, and you promote peace and tranquility. All rooms face the gardens and fountains, and you encourage the patients to spend as much time as possible outdoors. Many of your counseling sessions are outside, which is an approach I really like."

      Rachelle's Answer
       for a Wildlife Biologist interview

      "I reviewed the job description and website before this interview and know you are a company specializing in (X programs/services you noticed on the company website). I am particularly excited about (X programs/initiatives) that I saw on your (website/social media pages) as I (X reasons you are excited about these programs/initiatives, such as passion or similar initiatives undertaken in school or volunteer capacity)."

      Rachelle's Answer
       for a Cost Accountant interview

      "Prior to coming to the interview today I was able to take some time looking through your website, your social media accounts, and read some online reviews. One thing that I really appreciate about your organization is that you truly seem to care about your clients, your employees, and giving back to your community. Your brand messaging is strong and that makes me feel confident in this company's capabilities."

      Rachelle's Answer
       for a Treasury Assistant interview

      "I reviewed the job description and website before this interview and know you are a company specializing in (X services you noticed on the company website). I am particularly excited about (X programs/initiatives) that I saw on your (website/social media pages) as I (X reasons you are excited about these programs/initiatives, such as passion or similar initiatives undertaken in school or volunteer capacity)."

      Rachelle's Answer
       for a Kitchen Manager interview

      "Your company mission of excellent customer service and loyalty really jumps out to me. It is probably why you are the longest standing business of all your competitors. I also love that you are working to make your office green by recycling and minimizing energy costs."

      Cassandra's Answer
       for a Youth Program Director interview

      "As a for profit childcare center, I saw on your website that there has been a lot of programming related to volunteering for the community. I found that very interesting and I would love to continue and expand that initiative. I also was looking at the license you have here, you have the capacity to have thirty more youth in the program, I was wondering if the plan is to expand to have thirty more youth enrolled or do you plan to stay at the same amount?"

      William's Answer
       for a Network Administrator interview

      "When looking for my next position, I researched many organizations in this area. This company stood out due to your success in the market segment, the level of technology you use, other members of your network management team, and online statements made by your current and former employees about the work environment. When taken together, these create a compelling reason to want to work for your organization."

      Christina's Answer
       for a Writer interview

      "I came across your website when I was seeking out resources for email campaigns and marketing ideas. I found the information incredibly helpful and high quality, which is why I initially contacted you regarding writing opportunities. The clients that I take on are ones who offer high-quality content, and your company is no exception. I know that you focus on quality information, helpful advice, and shareable content."

      Rachelle's Answer
       for a Surgical Technologist interview

      "I have studied your medical clinic online and have also read multiple review websites. Your reputation is unmatched and I am really excited about the state of the art equipment you use. These qualities are exactly what attracted me to your clinic in the beginning."

      Rachelle's Answer
       for a Swim Instructor interview

      "I have researched your organization and found that you offer many different programs, for all ages and levels. Your facility is the top 3 in the city and your reputation is really great. I feel that your organizations' customer service and safety goals align really nicely with what I am looking for."

      Rachelle's Answer
       for a Bailiff interview

      "I reviewed the job description and website before this interview and know you are a company specializing in (X services you noticed on the company website). I am particularly excited about (X programs/initiatives) that I saw on your (website/social media pages) as I (X reasons you are excited about these programs/initiatives, such as passion or similar initiatives undertaken in a university setting or a volunteer capacity)."

      Christina's Answer
       for a Voice Writing Reporter interview

      "I can tell I would be a great fit for your company because we share many passions, including our dedication to quick and error-free work."

      Ryan's Answer
       for a Property Manager interview

      "I took some time to page through your website and get familiar with your work. I noticed two of your company values are open communication and timeliness. In order to keep tenants happy, I think these two values are absolutely crucial. I try to respond to all calls and emails within 24 hours and keeping open lines of communication prevents confusion and disputes. I also noticed that you manage several residential buildings in the area. I have most experience with and really enjoy managing residential properties. I noticed you're hiring several property managers; are you in the process of attaining new property in the area?"

      Ryan's Answer
       for a Radiologic Technologist interview

      "I want to work in a large hospital environment because it provides opportunities for me to expand my knowledge with training and by working alongside experts."

      Holly's Answer
       for a Industrial Engineer interview

      "Initially I observe the current process and interview stakeholders to identify the problem using the 5 Whys. Then I identify the root cause using a Fishbone Diagram. Next, it’s on to Corrective Action Plan time, where I perform 'Plan -> Do -> Check -> Act -> otherwise known as the PDCA Cycle. Follow up is oftentimes an issue so I follow up later at a predetermined time to verify and validate that the production flaws are corrected."

      Lisa's Answer
       for a Petroleum Engineer interview

      "This is a service company that has offices in Europe, North and South America, Australasia, Asia and Africa. In the southern United States, the headquarters is located in Houston, Texas. In general, this company offers services to clients, who may own a rig or land, and provide them with improved ways to etract oil and gas."

      Rachelle's Answer
       for a Bookstore interview

      "I come to your bookstore weekly! I'm passionate about reading and love that you do author readings each week showcasing new talent and promoting the lost art of hard copy reading material."

      Rachelle's Answer
       for a Surveillance Operator interview

      "Blackwood Casino's been in business for fifty years, and I read in the Loss Prevention Ledger that the casino has seen a small but steady rise in customer-on-customer incidents over the last three years. I want to put my skills to use and help Blackwood Casino reduce its liability and increase its safety record, that way the casino's guest reputation will improve."

      Elisabeth's Answer
       for a Massage Therapist interview

      "I know you have been in business since 2007, and you are the premier spa in Westlake (city name). It would be a great opportunity for me to be offered this position."

      Christina's Answer
       for a Newspaper Delivery Driver interview

      "I feel I am a great fit for your company because I am a local and have been reading this paper my entire life. I have watched my family read this paper too, and I hope to make you proud."

      Ryan's Answer
       for a Newspaper Editor interview

      "I know that Oakhurst Times was founded in 1836 and that it has a long history of writing about the lives of the residents of Oakhurst. This is one of the most exciting things about the paper that motivated me to apply."

      Rachelle's Answer
       for a Home Health Aide interview

      "Prior to coming here, I was able to conduct a great deal of research on your organization through your website, online reviews, and your social media presence. One great consistency I found was the dedication you display to your clients, as well as the stellar feedback that your clients have provided online. I am looking to work for an organization just like yours. One that puts clients first and carries a very strong reputation in the community."

      Rachelle's Answer
       for a Millwright interview

      "I have researched your company quite extensively since being invited to interview. I know that you have a strong reputation in your industry. Your employees speak highly of the company and I know that you encourage local volunteering and community involvement which is really great. From what I have seen so far, I feel your company is a very strong fit for what I am looking for."

      Rachelle's Answer
       for a Kitchen Helper interview

      "I have researched your restaurant and am really impressed with all of the positive reviews. People are talking about the food quality and the atmosphere. Your style of fusion is really unique and people are responding very positively!"

      Ryan's Answer
       for a Human Resources interview

      "To me, innovation means presenting a new idea or making an existing idea better. It's important to be innovative in the workplace, but often it's a misunderstood concept. An example of when I was innovative was when our company was facing budget cuts. I suggested that we begin to operate as though the cuts were already made, in an attempt to preemptively save funds. We cut back on unnecessary workforce spending, such as overtime hours. The concept worked well, and we were able to eliminate many unnecessary expenditures while completely avoiding layoffs."

      Rachelle's Answer
       for a Urban and Regional Planners interview

      "I have done a lot of research on your company because I want to ensure that it is the right fit for me as well. What stands out to me most is that, as such a well established company, you are still developing new and creative ways to stand out from the crowd. Your reputation is impeccable and I really enjoy the projects that you do. They are unique and very well done."

      Marcie's Answer
       for a Account Manager interview

      "I researched your company online and am very excited about what I learned. First, I am happy that it's a larger company as I've always worked for bigger companies and feel very comfortable in that kind of atmosphere. I saw on LinkedIn that your employees spend time together at happy hours and raising money for charitable causes; I would love to be a part of this and believe I will fit into the company culture well. I'm also very familiar with the industry your company is in due to past work experience and personally use the products it sells."

      Rachelle's Answer
       for a Statistician interview

      "I know that your company has won many awards over the years for being a Top Employer and for profits in your industry. I have researched your online presence including social media and have come across a very positive message."

      Samantha's Answer
       for a Accounting Clerk interview

      "I've helped with several projects and maintained my duties. It's all about time management and blocking time for the project while giving yourself time to complete your regular duties. If you start to feel overwhelmed, check the schedule you made, which gets you back on track."

      Rachelle's Answer
       for a Restaurant Manager interview

      "I visited your restaurant last week, to get a feel for the vibe and efficiency here. The food was incredible, and the service I received was quite attentive. I did notice some areas where we could cut costs and help you to save money, which I look forward to discussing further. I enjoyed my experience and would be pleased to work here as your new manager."

      Ryan's Answer
       for a XRay Technician interview

      "I was impressed when I found out about your community involvement. That is a value that is extremely important to me as well. I also like your approach to patient care. Your mission stood out above a lot of the other companies I researched."

      Ryan's Answer
       for a Assistant Manager interview

      "While preparing for this interview, I did a great deal of research and learned quite a bit about the company. I understand this company is an industry leader due to its leadership team and the innovative advancements its introduced. I noted that the company's market share increased by 20% last year and that it is forecasting sales to grow by 10% this year. Glassdoor rates the organization as one of the best companies to work for in this area. The employees I spoke with rave about the work environment and how the company allow individuals to perform at their best while providing them the resources they need to achieve their goals. This is exactly the type of company I would like to work for."

      Rachelle's Answer
       for a Senior Accountant interview

      "I have researched your company a great deal prior to the interview and I was also familiar with your firm prior to applying as well. What I enjoy most about your company is your clean reputation in this city. Your brand is a great one and the level of customer service is impressive."

      Rachelle's Answer
       for a Quality Control Manager interview

      "I have researched your company website and online presence. You have a great amount of positive employee reviews on glassdoor.com and I feel that your company culture would really fit what I am looking for. You take pride in your work and your customers stay with you long term. From what I have seen so far, I would be more than happy to work for your company."

      Rachelle's Answer
       for a Mortgage Loan Processor interview

      "I've read through your website, followed you on social media, and spoken to many of your current employees. I am very familiar with your customer-first mission. My current employer also values the customer experience, so I would bring that perspective and those values to the position."

      Clara's Answer
       for a Mechanical Engineer interview

      "The springs in parallel would be compressed by half of the distance, or 5 cm. This can be determined by using Hooke's law as well as the relationship between the effective spring constant in series and in parallel. The effective spring constant in series would be the force (5 Newtons) divided by the compression distance (0.05 meters), resulting in 100 Newtons per meter. Because the springs are identical, their effective spring constant in parallel is exactly half of that in series. Therefore, the spring constant in parallel would be 50 Newtons per meter, which would compress the springs by 5 centimeters in response to a 5 Newton force."

      Marcie's Answer
       for a Online Marketing interview

      "Throughout my career, I have collected customer feedback in several different ways, because this input really tells us what content, etc. is and is not resonating with customers. Sometimes, I'll gather feedback from our account managers who have trusting relationships with the customers and can provide me with insight into their opinions and thoughts. Other times, my team and I have collected input from customers through the website using a feedback form that pops up. We have also tested a feedback box that appears when one exits the sales funnel without purchasing anything, and this has provided us with valuable information as to why the customers chose not to follow through. Collecting the input is only part of the process; analyzing it and making adjustments to our marketing strategies comes next."

      Anonymous Answer

      "Your company values itself on having a strong culture and providing outstanding service to customers and treating each other and your customers the way you want to be treated. Your company also has a deep commitment to serving communities which I think is awesome!"

      Rachelle's Answer

      Great work! You bring a lot of enthusiasm for your answer. If you have details on their core values or mission statement, it would be a nice touch to add these into your response.

      Was this answer helpful? Yes or No
      Anonymous Answer

      "I loved Lockton Affinity's mission of excellent customer service and doing what is right for clients. I excel at customer service and believe it is vital to good business. I am also impressed that Lockton Companies is the world's largest privately-held insurance brokerage firm."

      Rachelle's Answer

      It certainly seems you have done your research! This is great.

      Was this answer helpful? Yes or No