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Top 25 Behavioral Interview Questions
1. Give me a specific example of a time when you used good judgement and logic in solving a problem.
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Professional answers by:
Contributing Author
Elisabeth Walter
HR Consultant
Contributing Author
Christine Pasqueretta
HR Executive
Behavioral Interview Questions
2 of 10
Describe for me a time when you failed at something and how you responded.
 
User Submitted Interview Answers
1.
Told the group if they didn't get there act together that drags everyone down. If they wanted to mess around I would ask the teacher for them to leave to group.
 
2.
Seattle center event - all hands on deck.
 
3.
I've never been in that situation because I use my time wisely and like to get things done right then and there.
 
4.
I was in the this group we had a project that was due but we had to work real hard to reach the goal..
 
5.
Late on paper - emailed the professor explaining that I had been sick and asked for an extension and included what I had done and outlined the rest for him to see where I was going with this.
 
Question
3 of 10
Describe a situation when you or a group that you were a part of were in danger of missing a deadline. What did you do?
 
User Submitted Interview Answers
1.
Told the group if they didn't get there act together that drags everyone down. If they wanted to mess around I would ask the teacher for them to leave to group.
 
2.
Seattle center event - all hands on deck.
 
3.
I've never been in that situation because I use my time wisely and like to get things done right then and there.
 
4.
I was in the this group we had a project that was due but we had to work real hard to reach the goal..
 
5.
Late on paper - emailed the professor explaining that I had been sick and asked for an extension and included what I had done and outlined the rest for him to see where I was going with this.
 
Question
4 of 10
Give me an example of when you had to work with someone who was difficult to get along with.
 
User Submitted Interview Answers
1.
At Wrights, I came into a newly created position where the company wanted to hire someone from outside to bring a fresh perspective to the marketing mix. There was a lady at the company who thought she should have been promoted to the position due to her experience there. She insisted on interviewing me along with the hiring manager and had to give her approval for me to be hired. She did not agree to report to me and had a hard time adjusting as she was given the responsibilty of training me.<br /><br />I sensed this as we worked together, even thought the manager did not prepared me for the conflict as she should have. When I talked to the manager, she did admit it and gave me a little background on the situation, but left it up to me to resolve. I ended up stiing down with the lady and being honest- explaining my background, why I was chosen and how we could work together. I also empathized with her situation and promised to always be straight with her. <br /><br />We ended up working well together, and she would come to me for advise on how to further her career, how to get the training she needed to advance and how she could improve in her job.
 
2.
Try to make the best of the situation. Not step on any toes. Do the job.
 
3.
I generally get along very well with most people, although there have been times in my working career that I have had minor difficulties due to personality conflicts and differences in working styles. I try my best to put myself in the other persons position, and find a common positive. In these situations I find that remaining open minded and giving that little extra to do little things like say hello or offer my assistance helps ease my feelings of fustration and in most cases has helped.
 
4.
yes i faced that situation. while in my college i present paper on other instituations. at the time i cope up with a guy who is entirely different on behavoiur and decisions. i adopt and shape myself to that situations and made that presentation successful.
 
5.
Working with an employee with a chip on his shoulder and planning with them for 8 months by letting them step up to the plate and we all worked as a team,.
 
Question
5 of 10
Give a specific example of a time when you had to address an angry customer. What was the problem and what was the outcome?
 
User Submitted Interview Answers
1.
The guest complained about the time it took to make his sub. He was offered a free coupon on the spot to revisit our store again.
 
2.
Scotti not getting his meds back.
 
3.
There was a customer that was not happy about giving her pet so many shots. The customer explained not your gonna hurt my dog no she is gonna get sick. I told the customer last time she got shots for her pet, was her pet in pain or was it sick, the customer explained no but I will not let you give that many at the same time. I gave her the option to give them separate. She was happy with that and was able to give her dog shots separately.
 
4.
I hit him so much and kill.
 
5.
Customer lost 500 dollars . Complaining that slots don't pay here and was never coming back . Playing is all about luck. Lots of people win too.
 
Question
6 of 10
Tell me about a time when you worked on a team and a member was not doing their share of the work.
 
User Submitted Interview Answers
1.
I worked with a team developing health and nutrition curriculum for high school students to present to elementary students. When I saw one team member not doing their share of the work, I first made sure they understood their part, checked if they had questions for the team, or if they needed any clarification. I have found in a some projects, a member doesn't want to ask for help and this holds them back from completing their part. Communication is key to good teamwork.
 
2.
- New team member. Lack ability to use the system and lacked knowledge of policies. I was doing half their work. - I asked my manager if I would implement a buddy system for a week, in order to get her up to speed. I also wrote protocols and instructional manuals with pictures so that the new member had a reference point. - outcome was the member doing their share of the work, and we built the rapport to have open channels of communication.
 
3.
New people or people who didn't want to work at the kennel.
 
4.
Pulled them aside and asked if they need help or wanted to be transferred.
 
5.
APICS competition did not work on the paper and presentation took over their share of the project.
 
Question
7 of 10
Give me a specific example of a time when you were unable to complete a project on time.
 
User Submitted Interview Answers
1.
I was converting accounting systems and I only had 3 days left to have it have it up and running. We were all working alot of overtime to get it done.The night before our pregnant employee gave birth. ( she was 3 weeks early) We missed our dealine by 2 days. But the test run went smoothly and mom and baby are fine.
 
2.
At Robert Allen, we were constantly setting up new showrooms as agents across the country. After a location was scouted and an agreement was signed, I was handed the responsiblity to get the agent set up with paperwork, training, and everything the agent needed to open the new showroom on time. I developed a timeline that allowed all aspects of the opening to happen in a reasonable timeframe. In one instance, my supplier did not come through on some product we needed to display in the showroom on a new fixture. I realized the showroom would open with an empty rack- something that would be a negative to a customer. <br /><br />I came up with a solution and implemented it in time for the showroom to open with a beautiful display covering the empty rack. It was a big hit and actually sold fabric that would have otherwise not been as visible. It led to the showroom creating a permanent display to showcase new fabrics and trends.
 
3.
During the research project we were required to do I went to a campus tour in San Diego, Ca--I lived seven hours away--and left a part of my work on the campus. I emailed my teacher immediately and told her that my work would be a day or two late and that I would work extremely hard until I had finished it, because I sent the email before class had even gone back into session she was very understanding and gave me a two day extension; although she did take off points, i was very appreciative that she had given me a second chance to turn it in, especially since I had not completed the work on time.
 
4.
I have worked under time constraints at my last three positions. I understand the urgency of situations and the need for the work to move quickly in a fast paced atmosphere. If I see a project that is not on a realistic time frame, I am going to take action to correct the matter.
 
5.
i had to do two evaluations on two employees i had planned on doing them at work that day but for some reason later in day i got very sick so i had to leave but before i did i ask the keyperson to do them which was good because she worked with them alot and then i went over them the next day
 
Question
8 of 10
Tell me about a time when you worked with a person who did things very differently from you. How did you get the job done? Would you work with that person again if given the choice?
 
User Submitted Interview Answers
1.
We should both work in a cooperative and adaptable manner to understand each other activities to make the work flow smoothly.
 
2.
In my last job my executive manager was doing all the things different from my ex manager Actually I was in different countries. So I ask her to detail e the way she want sme to wprk and report and things went very good. We all are differet - so this situation is normal. Of course I will work again with her.
 
3.
Group project: Partners waited till the last minute. I like to get things done and not procrastinate. I took control and we set guidelines on when things should be done.
 
4.
What I did was sit with that person and found out how they were doing it and and talked about how I did it and brainstorm together to herbage job done. Yes I would.
 
5.
I worked with the other area manager who micro-manages. It was difficult, but I allowed her to give her input and would ask questions like "what if we did it this way". I would work with her again. Challenging, but in a good way.
 
Question
9 of 10
Give me an example of a time when you came up with an innovative solution to a challenge your company, class or organization was facing.
 
User Submitted Interview Answers
1.
I rewrote an incident form for a major retail group based on a judgement finding against us so that we wouldn't face a similar finding in the future. additional questions on it produced better starting information for investigations.
 
2.
Once a reservation was missed in the system and we were fully booked. The custumer called that he is in the airport and waits for his car. I kindly request him to give me 5 minutes and I call back. I subrented a car fr.
 
3.
Food organization; splitting new members up into groups.
 
4.
Past Due Performance report at Subaru. Collected six months of data.
 
5.
Meetups - how to feed more people than we have space for.
 
Question
10 of 10
What is the riskiest decision you have made? What was the situation? What happened?
 
User Submitted Interview Answers
1.
Describe a time when you were able to effectively communicate a difficult or unpleasant idea to a superior.
 
2.
To leave my banking job. I decided to take six months off and found that it was hard to find a good paying job
 
3.
The computers went down, the owner was out of town. I emailed him but no answer. Followed thru by getting buying new parts and installing, saving reciepts so if my decision was wrong I could return them. It worked out fine.
 
4.
Build a bigger boat MGM - tents.
 
5.
Sending my resume to as many companies as I could. This gave me the ability to put myself out there.
 
Contributing Author
Elisabeth Walter
HR Consultant
Contributing Author
Christine Pasqueretta
HR Executive
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