Change is prevalent in today's workplaces, and interviewers want to know that you can embrace change. Perhaps your job duties changed, there was a significant change in policy, you had to welcome a new manager, or your company was acquired. These situations make great examples to draw on.
Pick an example where you enjoyed the change the most, or where the result was the most positive. Explain how this change directly affected your job, and tell the interviewer how you maintained a positive approach during the transition. Finally, be sure to mention that evolution is a part of the workplace today, and you recognize that your role as an employee is to embrace it, encourage others to accept it, and be ready to learn new ways of doing things continually.
"Last year, we changed our patient check-in process. I was required to learn a completely new software system in a short amount of time. To tackle this challenge, I took a weekend-long online workshop to master the program. I find that when there is a major change in the workplace, it's best to take the learning curve on as a positive challenge. I encouraged my co-workers to do the same course, and it was beneficial for them as well."
"Our management team was turning over and changing due to a merger. I coped by learning as much as I could about the new company, their style, and their leaders. Luckily I avoided layoff through the process."
"Last year, my company shuffled a lot of our team under no notice which meant that, overnight, the team of 40 that I was leading, became a team of 60. I had a great rapport with the current 40 and needed to come up with a fast strategy for connecting with the additional 20. I chose to throw a team-wide after-work event so that everyone had the opportunity to get to know each other and make meaningful connections."
"We recently got a new CEO that has many credible years experience in global marketing which brings great value to bring to our team. The leadership style they practice is much different than the former CEO, so our team had to adapt quickly to manage our projects seamlessly through this change. Change is good. it is important to adapt quickly, or you risk falling behind."
"On many occasions, I've had to adapt to a new manager with vastly different management styles and skills than the previous one. As an assistant manager, or team lead, I've been on the proverbial welcome-committee, so I not only have to adapt and welcome them with open arms but provide them with the tools that they need to succeed."
"When our sales team got a new VP of sales it was a huge culture and organizational shock to everyone on the team. It was tough at first because she was new and not as knowledgeable as whom we had been working with before, so it felt like a bad personnel hire. However, once we all got to know each other and learned about her past successes in a hugely successful SaaS business, my team and I came to appreciate her insight and different perspective."
"The founding member of the elementary Spanish program ran it for 20 years, so when she left, it was a big change for us all. The subsequent chair was a high school French teacher, so it was a total 180. It took a period of adjustment and a summer full of meetings, but we came to respect and understand each other. Ultimately, the change was beneficial. By having a high school teacher as our chair, we were able to communicate more seamlessly with the older grade levels, thereby ensuring that the entire World Language Department connected in its goals, targets, and even execution."
"Last year we upgraded to ICD-10. I was required to learn a completely new software system in a short amount of time. To tackle this challenge, I took a weekend-long online workshop to master the program. I find that when there is a major change in the workplace it's best to take the learning curve on as a positive challenge. I encouraged my co-workers to do the same course and it was really helpful for them as well."