Behavioral Interview
Questions

Behavioral Interview Questions

1. 1.

   How do you react when you are dissatisfied with the quality of your work, or the outcome of your work?

   The interviewer would like to know how you respond to failure in the workplace. There will always be a time when you are not happy with your work environment, but your reaction is what will determine whether or not you recover from the disappointment. Show that you have the maturity to be able to respond to dissatisfaction productively.
   
   Since this question is framed as, 'How do you...' it is acceptable to use a hypothetical story example, giving a general overview of how you would react in this situation.
   
   However, if you want to use a real-life example, try forming a response using the STAR method. STAR is an acronym for Situation, Task, Action, Result. Organizing your response using this framework will ensure that you provide the interviewer with the right amount of information and detail to form a compelling answer.
   
   

   

   Rachelle's Answer

   "I am rarely dissatisfied with my work because I keep very high standards for myself, and what I deliver. With that said, should I be dissatisfied with the quality of my work, I would own up to it and try again until I was proud of the work I delivered."

   

   Rachelle's Answer

    for a Admin interview

   "The last time I was dissatisfied with my work, I asked my boss if there was time for me to re-do the components with which I was not happy. The deadline was tight, but I did not believe that it should affect the quality of what I delivered. She agreed, and gave me the time to revisit the aspects that I felt were not up to my usual standard."

   

   Rachelle's Answer

    for a Manager interview

   "When I am dissatisfied with my work, I will not submit it. There is no room in my line of work to hand in work that is not up to standard. I would not say that I am a perfectionist; however, I know what I am capable of achieving, and as a manager - I have to set a great example at all times."

   

   Rachelle's Answer

    for a Marketing interview

   "In marketing, there is often room to play around with our work and bounce back from mistakes. I allow myself to make mistakes, tweak my work, and play around with different designs, for instance. A creative mind is always seeking improvements."

   

   Rachelle's Answer

    for a Retail interview

   "I like to make a great first impression, so I will rarely be disappointed in the work that I deliver. If I do not deliver to my standard or encounter an unforeseen issue that railroads me, I am quick to assess what I could have done differently and recovered from there."

   

   Rachelle's Answer

    for a Sales interview

   "If I am dissatisfied with the quality of my work, I work harder! I believe that the only thing standing between failure and greatness is me. I always put in 100% in everything that I do."

   

   Rachelle's Answer

    for a Teacher interview

   "I expect a lot from my students, and they expect a lot from me in return. I fully believe in being accountable for my work. So, for that reason, if I am dissatisfied with the work that I produce, I will go back to it and re-do until I am proud of the final product."

   Anonymous Answer
   "I can be self-critical, but I am working on that. I am a perfectionist, I complete tasks that I begin and finish with the best of my ability. If I were dissatisfied, I would learn from my mistakes and do better next time."
   
   Rachelle's Answer
   It's important to be aware of the quality of work that you deliver, especially in the health care field. It seems you are diligent and always willing to learn, qualities that any interviewer will be happy to see.
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   Anonymous Answer
   "I take my job and the outcomes of my work very personally. If I am not satisfied with the quality of my results, I take accountability for it and learn from my mistakes so that I don't make them again. I have a lot of pride in a job well done, and by that same token, I appreciate when my good work gets noticed."
   
   Rachelle's Answer
   Wonderful! The fact that you take accountability for your work and also use this dissatisfaction to your advantage by using it as a learning experience will be great news to the interviewer.
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   Anonymous Answer
   "I work backwards to identify why I'm unsatisfied with this outcome. By outlining this, allows me to reflect on the event, what went well, and what I want to improve upon or avoid for the next one."
   
   Rachelle's Answer
   Working backwards to identify an issue is a smart approach! If you have an example of when you used this approach, feel free to add this in to solidify your words further (think: show AND tell vs. only tell).
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   Anonymous Answer
   "Legal matters are sensitive. I never send out work if I am not satisfied or not sure of the quality. I correct anything that would lessen the quality of my work or research further than I send it out when I'm sure. I have set this example with the Legal officer who reports to me"
   
   Rachelle's Answer
   Excellent! It's a nice addition that you mention how you have influenced others who report to you.
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   Anonymous Answer
   "I have very high expectations for my work, so I always try to do it right the first time. If I am dissatisfied with the quality of my work, I would own up to the issue and work as quickly as I can to redo the work."
   
   Kristine's Answer
   Excellent response! You will convince the interviewer you care about maintaining high standards when it comes to the quality of your work.
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   Anonymous Answer
   "This depends on the root cause of the dissatisfaction that I feel towards my work. If I know for a fact that it is a direct result of a situation or event that I had no control over, then I am more compassionate towards myself and I might give myself a mulligan on this one. On the other hand, if my performance slipped due to a lack of discipline or I wasn't able to perform at a near-top level for no apparent reason, then I will be quite frustrated with myself and will take necessary actions immediately."
   
   Rachelle's Answer
   Strong insight! Compassion towards oneself is an important characteristic and can help you to avoid undue stress. If you have an example of a time when you were dissatisfied with your work (whether out of your control or due to performance), this question presents a good opportunity to weave in a story.
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   Anonymous Answer
   "I am disappointed in myself and will make changes to ensure a better outcome in the future."
   
   Rachelle's Answer
   Try bringing this answer to life a bit by giving an example of a time when your work didn't measure up to expectations, and you pivoted to correct the situation.
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   Anonymous Answer
   "I take a lot of pride in the quality of my work. If the quality of work is unsatisfactory to me, I like to reflect on what caused my dissatisfaction and what I can work on next time to improve the outcome."
   
   Rachelle's Answer
   You are well on your way! I recommend adding a brief story of a time when you used this approach to improve your work quality the next time.
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   Anonymous Answer
   "If I am dissatisfied with the quality of my work, I, at times, may reference other similar material to see how I can improve myself or go to a mentor for their experience and advice on how I can improve my quality of work."
   
   Rachelle's Answer
   Excellent solutions! Your response shows a willingness to learn, grow, and find the answers that you need. Well done.
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   Anonymous Answer
   "I am rarely dissatisfied with my work because I keep very high standards for myself and what I deliver. There is no room in my line of work to hand in work that is not up to standard. I would not say that I am a perfectionist; however, I know that I am capable of achieving a good quality of my work and I don't stop until I am proud of the work I delivered."
   
   Rachelle's Answer
   If you have ever been disappointed with the outcome of your work, be sure to mention this experience. Otherwise, your answer is thorough and helpful.
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