"In my current role there is a lot of staff turnover when it comes to our management team. I have had to adapt to 3 new managers in the past four years. It is not the ideal situation, but I can adjust for the good of the team."
"Last year our company was sold to a competitor, and a lot of our management team changed hands. It was a lot of change to handle in a short time, especially being unsure of who to report to ahead of others. I am resilient, though, and have made the big changes work by keeping my head down and delivering great work, no matter who it goes to in the end."
"In my current management position, we were pushed to obtain ISO certification by one of our potential customers. The changes in reporting and procedural compliance were numerous, and it took a little while to adjust. The training component of my staff was not easy either. However, in the end, it was worth it to secure such a high profile customer."
"Marketing is all about change! Our clients change every day, and the scope of our projects change on a dime. I am resilient to change and look forward to working in an ever-changing marketing environment, with your agency."
"I used to work for a retail chain that specialized in leather footwear. Corporate started to introduce vegan footwear options which were a tough sell after becoming so well known for their leather. I adapted to the change by learning more about vegan options, and asking further discovery questions to new customers."
"In my previous role at a high-growth tech startup, the sales organization was restructured, from a new boss to new teams and territories. Some of the accounts I had been nurturing but had not yet converted to a buyer yet were now handed off to another sales rep who received the fruits of my labor. Of course, this fact was very frustrating. However, by sitting down with management to understand the "why" of the change, and how I could best set my new accounts up for success while transitioning my previous ones over to a new rep, I was able to see the bigger objective and ultimately increase my sales performance."
"Our school recently underwent a major renovation which resulted in half of our classrooms being unavailable. My classes ended up being in a portable, behind the school. It was a big change for me because I had to be extra prepared with my supplies and needs for the day. Thankfully the renovation lasted only six months."
"Delivering bad news is hard. I always try to be soft-spoken and give the patient and their families time to ask questions. It's important to me to always try to remember that one day I may be the one receiving bad news and to treat those, that I am caring for, the way I would like to be treated."
"Changes happened at my last landscaping company on a daily basis. I just try to stay mentally focused on what the changes will be for that day; may it be weather or a homeowner changing their plans."
"In my most recent position we had a lot of turnover with management. It was difficult to learn the new preferences of my supervisors on such a frequent occasion but I was able to handle it well knowing that we all had the same end goal which was to ensure that the animals were properly cared for."
"At my last position, I had to complete a project on a very short notice, as revised by the client at the last minute. Notwithstanding the amount of work involved, I got to work immediately. I used numerous lists to keep track of the daily duties to be performed, and delegated some duties to ensure all expectations would be met. The project was completed by the deadline and the client was highly satisfied. This experience enabled me to learn how to adapt to unexpected situations and further develop my time management skills."
"If I suspected abuse of an animal, I would talk with the pet owner to see if they could give me information on the 'injury' or 'illness,' such as when the symptoms began, how long they have been present, etc. Sometimes illness or injury can present with symptoms such as abuse, and proper data collection is important in making a decision. After talking with the pet owner, if I felt like the animal was, in fact, abused, I would report the incident to the appropriate authorities."
"This last month we had some very big changes to the internal structure of our organization. Many people we laid off and others were replaced due to a merger. Despite all of the changes in our leadership and teams, I have remained in a positive mindset with hopes that the changes will be worked out soon."
"I adapt well in last-minute situations. Working with people means that there are no promises on how my day will go. This reality is one that I learned early on in my career. My job is about the programs that I develop, but it's also about responding in a humanistic manner to the people that I teach. Sometimes this approach means taking a new direction. For instance, last month, I was due to facilitate a training session on stress management in the workplace. The evening before, there was an unexpected death in the company. The team experienced a tough emotional blow. I changed the training session last minute to focus on grief, loss, and bereavement. I turned the session into a support group because it was more important to deal with the loss of a colleague and friend than it was to follow the schedule that I previously had in mind. The session was helpful, and it's what the team needed. The job of a Training and Development Manager is also about supporting people, which means that I need to meet them where their needs are, rather than always sticking to a plan. I must show that I can accommodate others, which sets a good example of authentic leadership."
"I was working for an audit firm and they had an international client in Spain. I speak Spanish, but the Mexican dialect, so they assumed I'd be able to quickly pick up the Spanish dialect. They sent me out and when I spoke, people would be able to understand me for the most part but I'd sometimes say the wrong words. I quickly learned the correct dialect and verbiage while completing my assignment. From then on, I was the go-to person for all Mexico and Spain travel, and eventually got to go to Italy to learn Italian."
"There was a time when our department was moved under the director of workforce management. Not only did my bosses change, they made major changes to how we did things. I kept up with the changes by communicating frequently and clearly with my boss in the very beginning of the change. I always asked her for feedback on my work and checked in with her to see how frequently she would like me to report to her, and with what information. I like change because change means that we're trying to do something better, and I'm always looking for ways to improve."
"I had the opportunity, right after graduating, to work overseas with a diverse population. My co-workers and I led a very successful therapy group despite the language barriers and environment. I have also spent time teaching myself Spanish so that I can better communicate with the large Hispanic community in my center's region."
"It's important to address angry or concerned parents with two listening ears, and an open mind. There will always be a basis to their concern, and whether true or not, it feels very true for them. I like to ask what type of resolution they feel would be most appropriate, and then move forward from there. It's also important to have a program director present if the concern is serious such as bullying or a violation of conduct."
"I am very detail-oriented. One of my strengths as an activities aide is to manage multiple tasks with professionalism and good follow-through."
"Last summer, I interned at a railroad. Part of my summer was spent working on AutoCAD files in the office, part of it was spent on the railroad doing bridge inspections, and part of it was spent in the shop next to the office learning about how box cars are repaired. Obviously, that experience required navigating several different environments; the weather was often pretty bad when we were out inspecting bridges and I still had to get out there, take pictures, and accurately record what we saw. Working in the office wasn't as difficult physically, but it was challenging to learn a new computer program. Both of those situations were different from the couple days I spent in the shop, where there were pretty strict union rules on what I could or could not do. It was a challenge to learn all these different environments over the course of one summer, but I feel like in doing so, I gained a thorough introduction to the railroad industry."
"At this time, I care for my elderly parents and would be unable to relocate. I am flexible in many areas, including the hours which I work, and am open to short-term travel."