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Tell me about a time when you made a suggestion requesting change in an organization.

1 of 15 Adaptability Interview Questions and Answers Written by Rachelle Enns

Updated on June 29th, 2018 | Rachelle is a job search expert, career coach, and headhunter
who helps everyone from students to fortune executives find success in their career.
How to Answer

The interviewer would like to know about your level of comfortability with change. In addition to being able to handle change, can you also recognize when change is required and be confident enough to present that to your organization? Talk to the interviewer about a time when you were able to suggest change in the workplace.

Professional Answer Examples
General
Answer example

"Last year when I was managing dispatch I noticed a pretty solid opportunity for us to save on overtime hours. I created a presentation and gave it to my manager who took it to upper management. The changes were implemented, and I was very proud of the suggestion that I made."

Admin
Answer example

"Our company did not have a strong policy when it came to workplace harassment and bullying. I was able to work with the leadership team to create a new program which has been readily welcomed by our staff."

Manager
Answer example

"I have seen a lot of growth in my current company and there came a time, about two years ago, where we needed to make a stronger division between the sales, administration, and marketing divisions. Many employees were wearing multiple hats, and expectations were becoming convoluted. I made a recommendation for the division of roles and tasks, and it's worked tremendously well."

Marketing
Answer example

"My current company was a start-up when I first joined, and we did not have any policy in place for reigning in customer changes and requests. I recommended a policy where amends are made within seven days from original submission. The agency owner implemented the idea. As a result, more projects completed ahead of schedule and clients became more decisive."

Retail
Answer example

"I noticed that our current theft protection tags were leaving holes in our more delicate garments. Our business was using the typical magnet and pin style security tags which were quite heavy. I made the recommendation that we change over to the style that stuck to the inside label. They are nearly weightless and also customers like them better because they don't interfere with the shape. We are in the process of implementing the change."

Sales
Answer example

"I had noticed a lack of communication with our 2nd and 3rd shift operations. I drafted a proposal to purchase announcement TVs to have hung in various places in the building to share information and requested a meeting with my department supervisor and the business leader."

Teacher
Answer example

"I recommended change recently when I asked that the split classes also have two teachers present in the room. As great as having a 5/6 split can be, there are challenges including learning curve and often bigger class size. My request is currently under review."

Animal Shelter Worker
Answer example

"Last year when I was managing the scheduling I noticed a pretty solid opportunity for us to save on overtime hours. I created a presentation and gave it to my manager who took it to upper management. The changes were implemented, and I was very proud of the suggestion that I made."

Written by:

Rachelle Enns
Rachelle Enns is a job search expert, executive headhunter, career catalyst, and interview coach. Utilized by top talent from Fortune companies like Microsoft, General Electric, and Nestle, she helps professionals position themselves in today's competitive digital marketplace. Rachelle founded Renovate My Resume and Executive Resume Solutions, two companies focused on helping job seekers get their edge back. She helps everyone from new graduates looking for their first placement, to CEO's who want more out of their career. Rachelle coaches students to executives on how to master the toughest interview questions and how to handle the most bizarre interview situations; all with confidence and poise. Rachelle trains other career coaches, recruiters, and resume writers, globally. A big part of her job is also spent coaching HR professionals on how to bring the human touch back into their interview and hiring process.
First written on: 01/07/2017
Last modified on: 06/29/2018

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