How to Answer: Productivity and communication are our top concerns at Company ABC. In your opinion, what suffers the most when synergy between dispatcher and driver is not present?
Advice and answer examples written specifically for a Transportation job interview.
7. Productivity and communication are our top concerns at Company ABC. In your opinion, what suffers the most when synergy between dispatcher and driver is not present?
How to Answer
The interviewer would like to know that you have a natural tendency to think about the good of the business and that you understand how important clear communication is within the transportation industry. Talk a little bit about the aspects of business you feel suffer the most when communication is not healthy between dispatcher and driver.
1st Answer Example
"When communication is not strong between a driver and dispatch, it can become a costly problem. When there is a strong synergy between the two, a company can significantly reduce fuel consumption and greatly improve customer service."
2nd Answer Example
"What suffers most when synergy between dispatcher and driver is not present, is team morale. When communication is strong, employees want to stay in their jobs, they work harder, and are more motivated to make an effort for their company."