How to Answer: We want to hire people who can grow within our company. When have you stretched yourself in your current role and done more than what was expected of you?
Advice and answer examples written specifically for a Health Insurance job interview.
15. We want to hire people who can grow within our company. When have you stretched yourself in your current role and done more than what was expected of you?
How to Answer
The interview wants to know that you are scalable within the organization and can grow to a higher level role in the future. Discuss a time when you solved a problem before your manager knew it existed or when you anticipated a need within the business.
1st Answer Example
"I noticed that our department was utilizing Excel spreadsheets for complex reports. The process was very manual and took about 1 hour out of everybody's day. I noticed we had a new database tool after a recent software upgrade, so I research it, tested it, and then brought the idea to my manager as an alternative. She loved the idea and has now asked me to train the whole team on how to use it"
2nd Answer Example
"I'm really excited to grow within the organization. I noticed that our team was tracking customer conversations slightly differently making reporting very difficult. I developed a key so that everybody knew exactly how to code and created consistency amongst the team. The data in the reports was much better and more accurate after that".