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Food Service Mock Interview

Question 20 of 30 for our Food Service Mock Interview

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Question 20 of 30

Do you agree with the phrase 'The customer is always right'?

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Advice and Examples: Do you agree with the phrase 'The customer is always right'? For a Food Service Interview Question.

  1. 20.

    Do you agree with the phrase 'The customer is always right'?

      How to Answer

      'The customer is always right' has been a long-standing mantra for service-based organizations. Do you agree with this mantra? Why, or why not? The interviewer would like to see you respond positively. If possible, take a look at the company website to see what their mantra or customer service statement is.

      Rachelle's Answer

      "Although I believe that the customer is not always right - it's important to treat them as though they are. Within the limitations of health and safety, etc.; I believe it's best to accommodate the customer within reason."

      Rachelle's Answer

      "Some customers are quite impossible to please so I would not go so far to say that the customer is always right. With that said, I do treat every customer with the utmost respect and do put their needs first in all reasonable situations."