Have you been exposed to the customer experience at Company ABC? If so, tell me one highlight and one area you feel we fell short.

How to Answer
1st Answer Example
2nd Answer Example

It's very important that you have some sort of personal experience to share with the interviewer, in regards to your exposure to Company ABC. Talk about the impression you had, and your overall customer experience. Keep your response positive, and your constructive feedback light.

"I have been a customer in the past and the factor that stuck out most to me was that your employees all seemed to be really happy. It made me want to work here! If I could offer any opportunity for improvement, I would say that your online experience could be a bit more streamlined for mobile users."

"I am a regular customer here, and my experiences have all been great. That is one of the reasons I chose to apply here! I cannot make any comments on where you have fallen short during my visits but one suggestion I do have is to make your phone directory a touch simpler for the customers who call in. Attention spans can be short, and the less options, the better."

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How to Answer: Have you been exposed to the customer experience at Company ABC? If so, tell me one highlight and one area you feel we fell short.

Advice and answer examples written specifically for an Entertainment job interview.

2. Have you been exposed to the customer experience at Company ABC? If so, tell me one highlight and one area you feel we fell short.

How to Answer

It's very important that you have some sort of personal experience to share with the interviewer, in regards to your exposure to Company ABC. Talk about the impression you had, and your overall customer experience. Keep your response positive, and your constructive feedback light.

1st Answer Example

"I have been a customer in the past and the factor that stuck out most to me was that your employees all seemed to be really happy. It made me want to work here! If I could offer any opportunity for improvement, I would say that your online experience could be a bit more streamlined for mobile users."

2nd Answer Example

"I am a regular customer here, and my experiences have all been great. That is one of the reasons I chose to apply here! I cannot make any comments on where you have fallen short during my visits but one suggestion I do have is to make your phone directory a touch simpler for the customers who call in. Attention spans can be short, and the less options, the better."

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