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Consumer Services Interview
Questions

32 Questions and Answers Written by Professional Interviewers

Question 1 of 32
At Company ABC we provide products and services to a wide range of customers. Are you prepared to deal with a variety of personalities?
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How to Answer
In the consumer services industry, your experience with clients may be widespread. Talk to the interviewer about the range of personalities you have been exposed to. Be sure to appear confident in your ability to handle a wide variety of personalities.

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Question 2 of 32
We have a huge range of products at Company ABC. Have you ever used our products our services?
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How to Answer
The interviewer wants to be assured that you are well aware of the products and services offered at Company ABC. Have you used them previously? Discuss with the interviewer any exposure you have had to the company. Keep your response positive and lighthearted.

Question 3 of 32
At Company ABC we seek to hire those who think outside the box. When was the last time you made a suggestion for workplace improvement? What was the outcome?
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How to Answer
The interviewer would like to know if you are an engaged employee; offering suggestions and providing deeper thought when it comes to process improvement in the workplace. Give an example of a time when you made a suggestion for improvement in the workplace. It can be big or small! Did anything great come out of your suggestion?

Question 4 of 32
At Company ABC we have many local and online competitors. In your opinion, what make us stand out from the crowd?
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How to Answer
It is important that you research Company ABC before your interview and be sure to learn about their business landscape. Who are their competitors? What are customers saying online? Check out some popular review sites to get an idea of what the public is saying about Company ABC vs their local and online competitors. Keep your answer positive and complimentary.

Question 5 of 32
Company ABC values philanthropy and community giving. How do you choose to give back to others?
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How to Answer
The interviewer would like to know that you are socially responsible and a team player - even outside of the workplace. Your answer can be as simple as babysitting your grand-kids every Sunday, to a standing-volunteer gig, to charitable contributions.

Questions 6 through 32
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