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eG Innovations Interview
Questions

28 Questions and Answers by
| Ryan has over 10 years of experience interviewing
candidates in the healthcare, public service, and private manufacturing/distribution industries.

Question 1 of 28

As an automation consultant here at eG Innovations, success will be measured in how effectively you can help customers conduct their business more efficiently. What would you consider your greatest success in implementing automation into a business proc

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eG Innovations Interview Questions

  1. 1.

    As an automation consultant here at eG Innovations, success will be measured in how effectively you can help customers conduct their business more efficiently. What would you consider your greatest success in implementing automation into a business proc

      As a successful automation consultant with eG Innovations, you will work with clients on automating manual business processes to help make them more profitable. To get a sense of your ability to do this, your interviewer is looking to hear you describe what you would consider to be your biggest win in the realm throughout your career. In your answer, discuss the processes that you used to brainstorm, plan and implement the new automated process and give any information you can that proves the project was a success.

      Ryan's Answer #1

      "In a recent project, I worked with a retailer on creating an online customer self-service library where their customers could search and find answers to questions in a very short amount of time. This solution started with a need from the retailer to free up time with their call center and their floor reps in the stores. Once I was able to pull statistical data on the desire for consumers to be able to help themselves in a speedy manner, the process of building the online library was underway. Just a few short months after implementing the system, the call center had reduced their calls by 40% and the reps in stores were freed up to do more meaningful work."

      Ryan's Answer #2

      "A couple of years ago with my current organization, I consulted with a large manufacturer that was really trapped in the stone age when it came to their business processes. After an evaluation of their inventory processes and seeing that a great amount of time and money were being spent on manual process, I proposed a new automated inventory system for their production lines. While the key decision makers were hesitant at first with the initial cost of the automated system, we could easily prove that the system would pay for itself within a year solely based on saved labor. When accurate inventory factors were then considered, it was an easy decision for the move to the new system. After a year, the client reached back out to my and my CEO with many thanks for a great success."

  2. 2.

    What do you see as the top benefits of moving to a cloud based computing platform?

      While cloud based computing has certainly had its positive impacts across many different industries, the field of software and technology development has its own unique benefits. For this question, your interviewer will be looking to hear that you understand just how a cloud based platform benefits the field. In your answer, focus on resources that impact both the work that the team at eG Innovations performs and the end users of the software.

      Ryan's Answer #1

      "Over the past couple of years in my current position, we have greatly benefited from the vast amount of testing and staging servers that available on the cloud. In developing new programs, our testing and delivery has greatly increased our team's productivity to new levels. Add on the simple cost savings of the cloud and a move to the cloud was a no brainer for us in the end. If hired for this role here at eG Innovations, I'd be able to bring new cloud computing ideas to your team from day one on the job."

      Ryan's Answer #2

      "As with any of the work that I have done in this field, I focus on the consumer and the benefits that they can reap from my work. In the cloud, updates to existing software are made available almost instantaneously and end users have access to those updates with the simple click of a button. Rewind to years prior, these software updates took time and manpower that are almost unthinkable by today's standards."

  3. 3.

    Here at eG Innovations, we ask our test engineers to follow specific QA protocols. What role do you feel QA plays in software development and testing?

      As an experience software testing engineer, quality assurance should be ingrained in your brain and your interviewer is looking to get a sense of your personal feelings towards it in your work with this question. In your answer, be sure to highlight QA's importance in reducing errors, maintaining specifications, testing failure parameters and preventing defects from occurring. In the end, make sure that quality is your mantra in the eyes of your interviewer by giving an example or two of how you put QA in the forefront of your work.

      Ryan's Answer #1

      "As a test engineer, I take great pride in my role of ensuring that systems go out to consumers as error free as possible. In my current role, I take the time to learn all of the system specifications that are laid out by our design engineers and customize my testing to follow those specifications."

      Ryan's Answer #2

      "In my work throughout my career, quality assurance in my testing was an every minute of every day job on my part. While creating effective testing processes on new software is extremely important in following QA protocols, the recording of defects, issuing of reports and assisting the designers on fixing issues are equally important parts of the process that I'd love to let shine here at eG Innovations."

  4. 4.

    Do you have experience writing a custom exception in Java?

      As a Java expert, you will hopefully have the ability to inform your interviewer that you do have experience in writing custom exceptions in Java. As a reputable software company, the engineers and architects with eG Innovations often need to demonstrate the ability to do just this. While talking about the experience that you do have, be sure to discuss your thought process in initially determining the need for writing a custom exception above and beyond the standard Java exceptions.

      Ryan's Answer

      "Yes, I certainly do have experience writing custom exceptions in Java in my time in the financial software industry. Because some of the business logic and workflow needed customization, I was tasked with extending the exception class and all subclasses in standard Java to create the custom exceptions needed."

  5. 5.

    How do you stay organized and on track when working on multiple projects or duties at the same time?

      In this role with eG Innovations, you will likely be expected to manage multiple projects at the same time. Your ability to plan, manage deadlines and handle high needs items that come up on a regular basis will be essential to your success in this role and your interviewer is looking to hear how you plan for success. Whether you utilize an electronic tool or a written list, there are no right or wrong answers as long as you can prove in your answer that this method works out great for you.

      Ryan's Answer #1

      "With any project that I am working on, I make sure to set benchmarks to meet deadlines ahead of time and set early personal deadlines to allow for some wiggle room. To do this, I am a proponent of using the Microsoft Outlook calendar and tasks functions to help keep me organized. I find that this method helps me stay on track with multiple projects while also leaving me wiggle room each day to fight the high needs fires that do come up in this job."

      Ryan's Answer #2

      "For me to stay on track, I make sure to take ten minutes at the end of each day to recap what was accomplished, what new came up on my task list and re-prioritizing my work for the next day. Then, upon arriving the next day and working through emails from the previous evening, I can adjust my task list for the day if needed. I tend to set aside two hours per day to work on long-term project needs while focusing a majority of my time on the short-term needs."

  6. 6.

    In your experience in software testing, would you consider yourself proficient in both testing and debugging processes?

      As a reputable provider of software, eG Innovations relies on their software testing engineers to both test and debug their products when necessary. Make your interviewer aware that you are knowledgeable on both processes by briefly explaining each process as you've worked on them in the past. Then, talk about your openness to working both testing and debugging processes if hired for this position.

      Ryan's Answer #1

      "Yes, I definitely would consider myself proficient in both testing and debugging software. My current role that I've held for four years since graduating from college has exposed me to both processes. In testing, I use known conditions and predefined methods to test for expected outcomes to find errors within the system. I utilize testing prior to new software rollouts. The debugging process happens to already released software that has had issues and comes with unknown conditions and unpredictable outcomes. In this process, my goal is to find the cause of the error to fix it efficiently and effectively to roll an updated program back out to end users."

      Ryan's Answer #2

      "While a majority of my career has been focused on software testing, I am very familiar with debugging processes as well. If hired for this position, I would take the time to focus on debugging processes to bring myself up to speed while being able to hit the ground running on testing processes."

  7. 7.

    As you reflect back on your career to this point in your search for a new position, what would you say is your ideal work environment or culture?

      While using this question as a key indicator on how you'll fit with the team and the organization at eG Innovations, it will be very important for you to research as much as you can on the work environment at eG Innovations so you can match your priorities to that environment. If you have the opportunity to speak with an employee at eG Innovations prior to your interview, that can shed valuable information. In the end, the culture and value of an organization are often a key indicator of long-term success in a job, so make sure that you reflect your values into what the company values.

      Ryan's Answer #1

      "As I begin this job search now 15 years out of college, I'm looking for an employer that promotes and encourages innovation, new ideas and collaboration among all members of the team. From what I know about eG Innovations from speaking with others, you sound like a perfect match for what I am looking for in a career."

      Ryan's Answer #2

      "With all of the companies that I have both worked for and consulted with in the past, I realize that a company culture is basically the personality of the company and I am looking for a new organization that really meshes well with my personality. I am a casual person that believes in hard work, teamwork and having fun on the job. As I embarked on a job search, I was so happy to see that eG Innovations was hiring because I believe our styles will fit perfectly together."

  8. 8.

    Software technology continually changes. How do you stay current on new technologies and sharpen your skills?

      As technology needs rapidly change for each company, the interviewer would like to know how you adapt to new technologies. This question also gives the interviewer an opportunity to hear more about your learning style and how you take the initiative to learn new things. Interviewers like to hear about specific courses or training, but try to keep them as recent and relevant as possible.

      Ryan's Answer #1

      "I enjoy learning about new technologies in the software space both personally and professionally. I like to read software and data related articles, and I recently completed an 'Introduction to Python for Data Science' course to help build my skills, even though my current employer didn't require it."

      Ryan's Answer #2

      "I define success by what we achieve as a team. The project, as a whole, needs to deliver on expectations before I consider the job a success."

  9. 9.

    eG Innovations embraces an Agile environment. Explain your experience in Agile methodologies and why you think it is important.

      The interviewer would like to understand the depth of your knowledge in Agile. The interviewer would also like to know if you work well with team collaboration, are responsive to stakeholder needs, and can work well with team defined milestones. Give a specific example of your experience.

      Ryan's Answer #1

      "The majority of my experience has been in an Agile environment. For ten years I have been personally responsible for leading agile teams, and I have helped define team goals and milestones. This approach is important to me as I see how Agile methodology helps employees deliver better products in less time. In my current role, team productivity increased by 34% once we introduced an Agile environment, and our on-time project rate skyrocketed another 18%."

      Ryan's Answer #2

      "I especially want to work for eG Innovations because I have friends who have worked here before with really positive feedback on their experiences. I am looking for a positive work environment where I can stay for a long time to come."

  10. 10.

    What SDLC models are you familiar in working with?

      As a software engineer, you are very familiar with the software development life cycle. For this question, your interviewer is looking to hear what models you have worked on in the past. While there isn't necessarily a right or wrong answer to this question, try to show your flexibility to working with different SDLC models by bringing up your past experiences. Then, show you have knowledge of different models like the waterfall model or agile model. It is also a good idea to use this question as an opportunity for you to learn more about eG Innovations by asking your interviewer which model they work off of.

      Ryan's Answer #1

      "During my training in software engineering and in my early career, the waterfall model was the standard. In this model, each phase of the development process happens in a set order and projects using this model are easily managed. But over time, as the development projects that I have led have become more complicated and intricate, I have implemented the spiral model. This model has allowed the ability of end users to give feedback early on and often during development and helps to build a more customized product to our customers."

      Ryan's Answer #2

      "In my current position with XYZ Company, my department utilizes the agile model in development life cycle. Since our products are so tailored to the needs of our customers, we get a working product very early on in the process and then I work hand in hand with customers to fine tune the software moving forward. It is a very effective model that has built a great reputation for our software among customers. I also have familiarity working with the iterative model and it has similar advantages to the agile model. If I were hired here at eG Innovations, can you expand on what models you use here in your software development life cycle?"

  11. 11.

    At eG Innovations, we rely on a full team effort to deliver top quality products to our customers. Tell me about a time that you worked well as part of a team. Are you comfortable in a similar role here?

      While this potential role with eG Innovations will require your to be an independent worker that can think on your feet, you will also need to work as part of a larger team that is working toward one common goal. Because of this fact, your interviewer will want to hear that you thrive in an environment where you work with team members from other disciplines than you are trained in. In your example, stress to your interviewer that you have excellent communication skills and that you fully understand that every person on a team plays a vital role in the organization's success.

      Ryan's Answer #1

      "Throughout my career, I've always enjoyed working as part of a larger team on the job and this personal enjoyment started with my love of and participation in team sports like baseball and basketball. Growing up playing sports, I learned that each team member brought a unique skill set that could help us achieve our goals. Through a great coaching staff that knew how to make these individual skills shine, this same philosophy holds true for a team that is looking to design a new software system. I know that my skills as an engineer are just part of the final product and I work very well with designers, architects, analysts and sales to help build the greatest system possible."

      Ryan's Answer #2

      "I am a people person by nature and my current role has me working very closely with our engineering and design staff on writing technical manuals for our products. While I certainly can handle long days at my computer in solitude, my desire to work hand in hand with others really sets me apart from my peers in this field. I have excellent verbal, listening and written communication skills that, if hired here at eG Innovations, your entire team would appreciate from my first day on the job."

  12. 12.

    If you were asked to review a colleague's code that they had written, what key things would you look for?

      For this question, your interviewer will obviously be looking to hear that you have adequate knowledge when it comes to coding processes. But most importantly, your interviewer will be looking to gauge your ability to be a team player and focus on the bigger picture when working on a project. In your answer, focus on your attention to detail and your ability to help others when needed.

      Ryan's Answer #1

      "As an experienced software engineer, I fully expect my colleagues to reach out to me for my insight and I never hesitate to provide open and honest feedback. When asked to do this, my main focus is ensuring that the code is readable and functional. If there are lines of code that need to be removed, I don't hesitate to let my colleague know that while also giving them feedback on why I feel it is unnecessary."

      Ryan's Answer #2

      "When I'm asked to do this in my current position, my main focus is on regulatory requirements that were put in place for the project and security issues. I work with a team of great engineers that are very efficient coders and these two areas are most often overlooked."

  13. 13.

    What programming languages would you consider yourself fluent in?

      While this question gives your interviewer insight into the diversity of your programming language experience, they most importantly want to know that you are adaptable and able to learn on the fly if needed. Talk about the different languages that you consider yourself fluent in and, if possible, do as much research into eG Innovations as you can prior to your interview and try to speak to the specific languages that they work with.

      Ryan's Answer #1

      "From the start of college, where software engineering grew into a passion for me, I've become very fluent in Java, JavaScript and C++. My current role has me working primarily with C++, but I pride myself on my ability and passion to learn new programming languages and would be able to do so if hired for this role with eG Innovations."

      Ryan's Answer #2

      "During my training to be an engineer and then in my current role since graduating, a majority of my experience falls within Python. My current role delves deeply into artificial intelligence and Python is awesome with this advanced technology. As I understand it from talking to another engineer here at eG Innovations, a requirement would be for me to learn Scala. Though I haven't worked directly with Scala, I believe my experience and willingness to learn would have me up and running in no time if hired for this role."

  14. 14.

    Do you have experience working with different CASE tools? If so, what do you have experience with?

      The world of software engineering has greatly benefited from advancements in computer aided software engineering tools. Because eG Innovations is at the forefront of the industry, your interviewer will be looking to hear which tools you have experience with. Make sure not to concern yourself with providing a correct answer here, but rather focus on your flexibility to learn new aides when needed while explaining what you have experience with.

      Ryan's Answer #1

      "In my current role, I regularly utilize both diagramming and web development tools. The diagram tools assist our software projects by outlining the system data and components in a graphical form for us and this saves us a great amount of time while also being very reliable. The web development tools greatly help me visualize site changes that I am making because I don't have a deep background in web development. If hired for this position, I'd look forward to learning other CASE tools for prototyping, quality assurance and maintenance."

      Ryan's Answer #2

      "During my career and in my experience with CASE tools, most of my experience is in the lower CASE elements that focus on coding and testing the software after initial development. CASE tools have certainly made life as a software engineer more efficient and effective and I'd look forward to learn any new CASE tools if hired for this position here at eG Innovations."

  15. 15.

    In your current work, what are the important steps you take in the data validation process?

      Depending on your training and your past roles prior to interviewing at eG Innovations, you may be familiar with one or two of the many trains of though regarding the steps of a data validation. Whatever formal process you are familiar with, be sure to check the boxes of discussing data screening and data verification as part of your process. Your interviewer will be looking to hear that you check those boxes as they are imperative in the software field.

      Ryan's Answer #1

      "As I embark on a data validation process in my current role, my first step is to roadmap a detailed plan to keep on task. I utilize benchmarks and the expectations of key stakeholders as my guide. Once underway, I validate the database and the data formatting to ensure that data is properly screened for its overall health. Then, by finishing with sampling, tests are performed to hopefully show that the data is useful within the system."

      Ryan's Answer #2

      "The most important steps in a data validation process are determining the data to sample, scouring the existing database and validating the final data format. My first step is to use my best judgment to determine if I will validate a sample or the entire data set. This determination is based on overall size of the set and the timeframe that I have to work on the project. Then, I take the time to screen data in the existing database to calculate the number of unique ID's and records to come into the system. Last, I have to verify that the source data matches the schema within the targe"

  16. 16.

    We are looking for innovators to join us here at eG Innovations. Where have you brought innovation in automation to a process in your career?

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  17. 17.

    As a consultant with eG Innovations, your role will be vital in gather information from our customers in building new technology for them. What would be your goals in an initial consultation with a new or existing client?

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  18. 18.

    If you were confronted with a time where you wouldn't be able to meet a deadline here at eG Innovations, what steps would you take when you made that realization?

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  19. 19.

    In our consulting services here at eG Innovations, we often have to work with people who aren't very tech savvy. How would you handle a situation like this if hired for this role?

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  20. 20.

    Our cloud computing at eG Innovations requires our experts to take proper security measures in their work. What security measures are you familiar with utilizing in a cloud platform?

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  21. 21.

    Tell me about your problem-solving skills. Do you enjoy analyzing and solving complex problems?

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  22. 22.

    Talk about a time when things didn't go as planned on the job. What was the situation and what allowed your to persevere in that situation?

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  23. 23.

    What experience do you have in the different types of software maintenance?

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  24. 24.

    What do you feel are the primary features and benefits of the Java programming language?

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  25. 25.

    In SQL, how do you explain the differences between clustered and non-clustered indexes? Can you name a time that you used each?

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  26. 26.

    What software analysis and design tools do you have familiarity working with?

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  27. 27.

    Would you say that you are a goal oriented on the job? What would I be able to do as your manager to help you achieve your goals if hired here at eG Innovations?

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  28. 28.

    What is one thing that really tests your patience when dealing with your coworkers?

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