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Zycus Infotech Pvt. Interview
Questions

27 Questions and Answers by Ryan Brunner

Published January 14th, 2020 | Ryan has over 10 years of experience interviewing
candidates in the healthcare, public service, and private manufacturing/distribution industries.
Question 1 of 27
How do you feel that your prior experience would benefit you in a training role here at Zycus Infotech Pvt.?
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How to Answer
When Zycus Infotech Pvt. rolls out new software to their customers, they rely on this role to train end-users on utilizing the new software. Successful candidates can come from either a focused technical role and learn how to effective train people or they can come from formal business training background and learn the software aspect of the job. Either way, be sure to project success in this role by talking about your ability to be an effective trainer in this role based on the experience that you will be bringing to the table if hired at Zycus Infotech Pvt..
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27 Zycus Infotech Pvt. Interview Questions
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Interview Questions
  1. How do you feel that your prior experience would benefit you in a training role here at Zycus Infotech Pvt.?
  2. How would you handle a situation where a colleague was being very difficult to work with?
  3. As a consultant with Zycus Infotech Pvt., your role will be vital in gather information from our customers in building new technology for them. What would be your goals in an initial consultation with a new or existing client?
  4. How do you feel cloud computing has positively impacted the software industry?
  5. Give an example of a time that you used a universal design practice in your work as a UI or UX designer. Why was it important to do this?
  6. Here at Zycus Infotech Pvt., we strive for continuous delivery and continuous deployment with our software. Are you familiar with these processes in your current work?
  7. Would you say that you are a goal oriented on the job? What would I be able to do as your manager to help you achieve your goals if hired here at Zycus Infotech Pvt.?
  8. At Zycus Infotech Pvt., we rely on a full team effort to deliver top quality products to our customers. Tell me about a time that you worked well as part of a team. Are you comfortable in a similar role here?
  9. Do you have experience writing a custom exception in Java?
  10. If hired here at Zycus Infotech Pvt., what do you feel would be the biggest hurdle for you to overcome from the start?
  11. What do you consider to be a good litmus test for when you would automate a test process for a new system versus testing manually?
  12. Do you have experience utilizing Bayesian networks in designing artificial intelligence?
  13. In designing Android software, what is your experience using parcelable versus serializable within an app?
  14. In your mind, when is monkey testing the most effective in testing new software?
  15. A huge part of our business here at Zycus Infotech Pvt. is designing software for iOS. In this role, how would you steer away from retain cycles when using closures in Swift programming language?
  16. I would like to have a full understanding of your experience and portfolio. What types of industries have your previous projects been involved in?
  17. Our implementation consultants here at Zycus Infotech Pvt. often face conflicts with our customers while onsite during implementations. What interpersonal skills do you use to handle conflicts with clients?
  18. Here at Zycus Infotech Pvt., we ask our test engineers to follow specific QA protocols. What role do you feel QA plays in software development and testing?
  19. What do you feel are the primary features and benefits of the Java programming language?
  20. As a machine learning engineer, how do you avoid the curse of dimensionality in your designs?
  21. In your experience in software testing, would you consider yourself proficient in both testing and debugging processes?
  22. How do you measure the success of a data integration project?
  23. If hired here at Zycus Infotech Pvt. and tasked with helping design a UI for a new mobile app, what important factors would you consider in that design?
  24. Zycus Infotech Pvt. embraces an Agile environment. Explain your experience in Agile methodologies and why you think it is important.
  25. The next cloud engineer that we hire here at Zycus Infotech Pvt. needs to be able build a system that can handle a high amount of traffic. How would you test our system's ability to handle large amounts of traffic?
  26. Talk about a successful training program that you had the opportunity to design and implement. What do you feel were the keys to success for the program?
  27. What unique values can you bring to Zycus Infotech Pvt. in your user experience design skills?
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Answer Examples
1.
How do you feel that your prior experience would benefit you in a training role here at Zycus Infotech Pvt.?
When Zycus Infotech Pvt. rolls out new software to their customers, they rely on this role to train end-users on utilizing the new software. Successful candidates can come from either a focused technical role and learn how to effective train people or they can come from formal business training background and learn the software aspect of the job. Either way, be sure to project success in this role by talking about your ability to be an effective trainer in this role based on the experience that you will be bringing to the table if hired at Zycus Infotech Pvt..

Ryan's Answer #1
"As you can see from my resume, I have extensive business training experience in my current role I've been working in for the past eight years. In this role, I travel onsite to the locations of our customers to train staff on our products and how to use them in a healthcare setting. My business education and training background has prepared me to create effective training programs and be a natural leader in front of others. If fortunate enough to be hired for this position, the initial hurdle that I would have to overcome would be to learn the software I would be training people on to be able to talk about the features and benefits in the presence of customers."
Ryan's Answer #2
"Having been in software industry for many years now, I bring a great amount of technical knowledge surrounding usage of programs and training end users. With a majority of my experience being on the sales end of the software business, a transition into the training side would be very natural for me as I have the ability to speak at great lengths about the technical aspects of a program in a manner that the everyday user can understand and appreciate."
2.
How would you handle a situation where a colleague was being very difficult to work with?
In the team based atmosphere at Zycus Infotech Pvt., departments with different skills and backgrounds can often see things from different points of view and these situations can cause some internal conflict between coworkers. With this question, your interviewer is looking to hear how you handle situations where you are working with someone that can be seen as difficult. To give them the sense that you are able to work through conflict in a professional and sensible manner, try to talk through how you handled a conflict at work previously in the past and highlight the interpersonal skills that you used to help make it a positive situation.

Ryan's Answer #1
"In all honesty, any great work atmosphere that I've been a part of in the past has involved conflict between colleagues. In situations I have witnessed, conflict has stemmed from very open-minded people giving their two cents in particular situations and two people not seeing eye to eye. This happened recently to me in the planning phases of a new project. On of our UX Designers and I had a disagreement on the final layout of a new software roll out we were planning. It worked best for both of us to talk about our ideas and list the pro's and con's for our ideas. I kept an open mind to learn from her point of view and she did the same to me on my end. This led us to come up with a great compromise in the end."
Ryan's Answer #2
"Last year, we had a new engineer join our team that was hired on from his internship with us. From his first day, he made it very evident that he would only handle certain tasks within our team and only work on certain projects. As his mentor to help get him up and running, I sat him down and discussed the expectations of each of our engineers as part of our larger team. I explained to him that our approach was not to pigeonhole ourselves into smaller tasks, but rather be well rounded engineers that could handle any project and be able to cover for each other if needed. He really appreciated this approach when I explained the benefits for his long term career goals with this approach. This example shows my approach to being very direct with people that I have a conflict with in the workplace and doing so in a very professional and educational manner."
3.
As a consultant with Zycus Infotech Pvt., your role will be vital in gather information from our customers in building new technology for them. What would be your goals in an initial consultation with a new or existing client?
Software consultants are the bridge between the end users and the development teams of new software to help come up with new and creative solutions for the business. In this role with Zycus Infotech Pvt., you will be expected to live in two different worlds and this question focuses on how you will work with end users of the companies products. In an initial consultation, focus your efforts on how you will learn the business needs of the client, talk about what can potentially be offered and then how you will start the creative problem solving process with them.

Ryan's Answer #1
"As an experienced consultant looking to break into the technology field, I will break a lot of awesome client focused skills to your team. In an initial consultation, my number one goal is to learn the business of the client and listen to what they are looking for in my products. Once their need is known, I can knowledgeably speak to the products that I work with to help them create a custom solution to fit their needs. If hired for this position, my first order of business would be to work very closely with the design and engineering staff to know the possibilities of customization. From there, my natural ability to consult with clients would take over in a win-win situation for all involved."
Ryan's Answer #2
"In consulting with a new client or an existing client looking for system modifications, my number one goal in a first meeting with them would be to lay the framework for how we will move forward and to set expectations moving forward. I would look to understand their business needs and talk with them about all of the solutions possible for them with us as their software provider. From there, I have the ability to set expectations on a time frame for a solution proposal and we can move forward from there. At the end of a first meeting, I want to ensure that the key decision makers are comfortable with me and the business that I represent so they don't hesitate to reach out to me with questions or for clarification on items discussed."
4.
How do you feel cloud computing has positively impacted the software industry?
While the reasons are plentiful as to how cloud computing has had a direct impact on developing and refining software for organizations, your interviewer is looking to hear which reasons you are willing to speak most passionately about. However you answer this question, try to either focus on the ease and accessibility for end users or cost savings for organizations in your answer.

Ryan's Answer #1
"Being in the software industry for over 20 years, I feel like the biggest impact that the cloud has had reflects directly to our customers in the software industry. In days of yore, we spent years working through software updates and releases. And now, I look to how we are continuously rolling out small scale, yet impactful, updates through the cloud and end users are able to see that impact the next day!"
Ryan's Answer #2
"One commonly overlooked area where I feel cloud based systems have brought a major improvement is in analytics. Ten years ago, it took a lot of time and resources to pull relevant data to build analytics and visualization tools. Today, information can be automatically built to pull in the snap of a finger and that is something that I never take for granted in my work."
5.
Give an example of a time that you used a universal design practice in your work as a UI or UX designer. Why was it important to do this?
In the technology, software and mobile app fields today, accessibility is a huge topic. As a designer with Zycus Infotech Pvt., you will be expected to help create products that are as accessible as possible to as many end users as possible. In this two part question, talk about why you feel that universal design is important in the work that you will be doing with Zycus Infotech Pvt. and then really sell your ability to do this by giving an example of a time you used a universal design in your previous work.

Ryan's Answer #1
"From a very high level, the business success of a program really relies on being universally designed. If we pigeon hole ourselves, a product will only reach a very limited group of end users. But taking that a step further, universal design is the morally right thing to do to help reach people that may not have access to the average program design. Last year, I was part of a project that utilized a voice user interface for users that were deaf or hard of hearing. This simple yet effective design was a huge win for our current customers and in helping drive new business with our groundbreaking software."
Ryan's Answer #2
"Early in my career, the best piece of advice that I receive was from an experience designer and she said that when UX doesn't consider all potential users, we are no longer working on the user experience. We live in a very diverse world and the programs that I've designed for in the past have certainly had the goal to reach a wide audience. With your financial products here at Zycus Infotech Pvt., this same philosophy applies. Last year, based on some feedback from current customers, we switched our design to include a strong color contract to make the system much more user friendly to color blind users. This was both a simple and very effective change to enhance the look of the program."
6.
Here at Zycus Infotech Pvt., we strive for continuous delivery and continuous deployment with our software. Are you familiar with these processes in your current work?
In the industries that Zycus Infotech Pvt. works in, updates to software are vital to end users for them to stay at the forefront of their business. To ensure that updates happen as quick and smoothly as possible, Zycus Infotech Pvt. utilizes continuous delivery and continuous deployment for their customers. For this question, talk about what you know about these processes as a software architect, why they are important and what experience you have with them.

Ryan's Answer #1
"In my current role, we utilize a 100% continuous deployment process with our end users when we role out new changes to existing software. We use automated testing in our process to validate that code changes are correct and able to be deployed without issue. Once validated, changes are automatically rolled out to our end users. Having once utilized a continuous delivery system, I am very appreciative of working in an environment utilizing continuous deployment as it negates any need for human intervention in the roll out."
Ryan's Answer #2
"In my current position, we've slowly grown from a continuous integration process to a continuous delivery process. I love the automated testing process when we are looking at rolling out new changes to existing software and my role as the architect for our projects puts me in the drivers seat for sending out these changes. If hired for this role here at Zycus Infotech Pvt., I'd be very intrigued at learning and working with continuous deployment practices as well."
7.
Would you say that you are a goal oriented on the job? What would I be able to do as your manager to help you achieve your goals if hired here at Zycus Infotech Pvt.?
At the heart of this question lies your interviewers desire to see what motivates you as a potential employee at Zycus Infotech Pvt.. Make it clear to your interviewer that you certainly are motivated by on the job goals and do this by using an example of a time where you were motivated by and achieved a goal. Then, think deeply about the type of manager that you like to work for in terms of goal setting and helping our achieve your goals. Let your interviewer know what type of management styles you appreciate the most while being open to any style.

Ryan's Answer #1
"I would definitely say that I am goal oriented on the job in wanting to contribute any way that I can to the overall benefit of the organization. In my current organization, our leadership focuses on overall sales numbers at the end of the year. To help achieve these goals, our department creates our own goals to help achieve the sales numbers needed to succeed. Last year, one of those goals was to be as creative as possible in our user experience design processes. With the launch of an exciting new app midyear, sales numbers skyrocketed and our department was instrumental in that. For me, it was important that we determined our goals as a team with the final stamp of approval from our manager. While this style of management really helped motivate me, I can thrive under any management style as long as expectations and goals for my work are clearly set."
Ryan's Answer #2
"For me, my day to day work is much more meaningful when I have goals to work for. In my current role, we have set timelines for our projects and this helps lay the framework for our goals. If hired for this position, my expectations of you as my manager would be to have goals clearly defined and a supportive atmosphere to be provided to work within."
8.
At Zycus Infotech Pvt., we rely on a full team effort to deliver top quality products to our customers. Tell me about a time that you worked well as part of a team. Are you comfortable in a similar role here?
While this potential role with Zycus Infotech Pvt. will require your to be an independent worker that can think on your feet, you will also need to work as part of a larger team that is working toward one common goal. Because of this fact, your interviewer will want to hear that you thrive in an environment where you work with team members from other disciplines than you are trained in. In your example, stress to your interviewer that you have excellent communication skills and that you fully understand that every person on a team plays a vital role in the organization's success.

Ryan's Answer #1
"Throughout my career, I've always enjoyed working as part of a larger team on the job and this personal enjoyment started with my love of and participation in team sports like baseball and basketball. Growing up playing sports, I learned that each team member brought a unique skill set that could help us achieve our goals. Through a great coaching staff that knew how to make these individual skills shine, this same philosophy holds true for a team that is looking to design a new software system. I know that my skills as an engineer are just part of the final product and I work very well with designers, architects, analysts and sales to help build the greatest system possible."
Ryan's Answer #2
"I am a people person by nature and my current role has me working very closely with our engineering and design staff on writing technical manuals for our products. While I certainly can handle long days at my computer in solitude, my desire to work hand in hand with others really sets me apart from my peers in this field. I have excellent verbal, listening and written communication skills that, if hired here at Zycus Infotech Pvt., your entire team would appreciate from my first day on the job."
9.
Do you have experience writing a custom exception in Java?
As a Java expert, you will hopefully have the ability to inform your interviewer that you do have experience in writing custom exceptions in Java. As a reputable software company, the engineers and architects with Zycus Infotech Pvt. often need to demonstrate the ability to do just this. While talking about the experience that you do have, be sure to discuss your thought process in initially determining the need for writing a custom exception above and beyond the standard Java exceptions.

Ryan's Answer
"Yes, I certainly do have experience writing custom exceptions in Java in my time in the financial software industry. Because some of the business logic and workflow needed customization, I was tasked with extending the exception class and all subclasses in standard Java to create the custom exceptions needed."
10.
If hired here at Zycus Infotech Pvt., what do you feel would be the biggest hurdle for you to overcome from the start?
The key to answering this question with confidence starts with understanding that you are interviewing with Zycus Infotech Pvt. because your interviewer feels that you are a strong candidate for this position. What your interviewer is focusing on with this question is how they could be of most help to you if hired for the job. So, take the time prior to your interview to think about an aspect of the position that would be the most difficult for you to overcome to be up and running at full speed and then take time to explain how you would plan to overcome that hurdle if hired. This structured answer will tell your interviewer that you have put thought to your potential shortcoming with a plan of action.

Ryan's Answer #1
"As you can see from my resume, I don't have any direct working experience with the financial industry and I would see that as my largest learning opportunity if offered this position. Like I did with my current job in the healthcare industry, I would take the time to learn the basics of the industry that would help me design the most intuitive user interfaces in the products here at Zycus Infotech Pvt.."
Ryan's Answer #2
"Being a team player by nature, I've always considered my first challenge at any new company to be the task of getting to know my colleagues, their work preferences and their work styles. In the same breath, I want them to know who I am and how I best work as part of a team with them. To accomplish this, I would take the initiative to set one on one meetings with individuals that I didn't get to touch base with during my orientation process to get to know them better."
11.
What do you consider to be a good litmus test for when you would automate a test process for a new system versus testing manually?
As your role with Zycus Infotech Pvt. will look to help further their automate testing processes for new systems, you will need to have a good sense for when automation makes sense and when it does not. Reiterate your sense for this to your interviewer by sticking to the high level response that repetitive tasks, as are common with large software companies, are prime candidates for automation whereas one time test cases are not.

Ryan's Answer #1
"Having been in automation in both manufacturing for many years and now software for the last three years, a common misconception among people is that automation can help improve any situation and that couldn't be further from the truth. The amount of time, effort and resources that goes into an automation process makes it ideal for repetitive tasks and tests that have multiple data sets. If a testing process calls for unique and one time process, it would make the most sense to run that process manually."
Ryan's Answer #2
"I"n my current position, most of the automation testing that I design is in program sanity testing. These automated tests work great because they run on similar systems following changes in code to ensure that no bugs remain in the system. If our group of engineers are working on unique, one off type projects, my automation processes are not utilized."
12.
Do you have experience utilizing Bayesian networks in designing artificial intelligence?
Because of their ability to provide a graphical model for relationships among a set of variables, Zycus Infotech Pvt. is a firm believer that Bayesian networks are a critical part of their artificial intelligence design. To fortify your knowledge of the networks, give a high level overview of your understanding of them and also talk about any experience you have in utilizing them. Make sure your interviewer walks away from your conversation knowing that you are able to utilize Bayesian networks in your future work with Zycus Infotech Pvt..

Ryan's Answer
"I do have very direct experience in creating Bayesian networks and I've done so in the healthcare industry over the past couple of years. One that we designed looked at all of the potential symptoms and effects of heart disease and built this all into a very complicated Bayesian network. With this given, we were able to create an AI program for a health insurer that could program in known information from their insured individuals to gauge their probability for heart disease."
13.
In designing Android software, what is your experience using parcelable versus serializable within an app?
Because parcelable is optimized for Android to be faster and more customizable, your interviewer will be looking to hear that you are willing to put in the extra work to utilize the parcelable method to achieve better performance within the software that you design. Give your interviewer your thoughts on the differences between the two methods of passing object references to activities within an app that you design and make sure that they understand that you are ready to perform the work to utilize the parcelable method when necessary.

Ryan's Answer #1
"Having written code for Android apps for many years now, I am very familiar with both serializable and parcelable methods. In my first hand experience, parcelable provides a much faster and better user experience so I will always strive to take the time to write custom code for marhsaling and unmarshaling to create less garbage objects within an app."
Ryan's Answer #2
"Due to it being a standard Java interface and its ease of implementation, serializable interface is pretty commonly used. But, because it uses reflection, many temporary objects are created within Android apps and this creates a very poor user experience. When the parcelable interface was introduced for Android systems, I have extensively focused on its use and finished products have benefited greatly."
14.
In your mind, when is monkey testing the most effective in testing new software?
By utilizing random inputs to check the behavior of a program, monkey testing has its time and place in the software testing process. For this question, your interviewer is looking to hear that you have an understanding of the theory behind monkey testing and how you would look to put it to work at Zycus Infotech Pvt. to test their products.

Ryan's Answer #1
"In my experience, monkey testing has been very effective in load testing and stress testing new software as standard testing methods couldn't do this without a lot of extra work. Because of the adhoc approach to the testing, load and stress on the software was most highly gauged through monkey testing."
Ryan's Answer #2
"Because monkey testing is able to find unique bugs that standard testing won't find, I've found it to be very effective for testing new pilot software programs that are reaching new bounds. At my current job, I helped design a brilliant monkey testing process that utilized user behavior to look for certain probabilities of bugs within our systems that we were designing."
15.
A huge part of our business here at Zycus Infotech Pvt. is designing software for iOS. In this role, how would you steer away from retain cycles when using closures in Swift programming language?
This question allows your interviewer to assess your technical knowledge and skills in designing apps for iOS products in a very simple way. To successfully answer it, make sure that you can speak knowledgeably about the swift programming language and using closures to capture and store references within the software. To piece together everything for your interviewer, give a clear understanding of why retain cycles must be avoided in your processing.

Ryan's Answer
"Because ARC handles most of the memory knowledge in Swift, I know ARC is prone to memory leaking and this can cause major issues in apps over time. The fix that I've used in my career to avoid retain cycles is using weak references in my coding."
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