28 Zimmer Biomet Interview Questions & Answers
Below is a list of our Zimmer Biomet interview questions. Click on any interview question to view our answer advice and answer examples. You may view six answer examples before our paywall loads. Afterwards, you'll be asked to upgrade to view the rest of our answers.
1. At Zimmer Biomet, one of our guiding principles is focusing our resources on areas where we will make a difference. Tell me about how you are resourceful in your work. Why is this important to you and your job?
How to Answer
As an organization, Zimmer Biomet remains focused on using time, labor and energy wisely and on things that better their business and their customers. As an employee of Zimmer Biomet, you will be expected to do the same in your work. To express that you are resourceful in your work, talk about ways that you are efficient in your work, how you use both people and tools efficiently and how you use creativity to your advantage.
Written by Ryan Brunner on March 14th, 2019
1st Answer Example
"Working in the Supply Chain world and leading an efficient team, I consistently preach to my team about working smarter rather than harder. We have great tools in our work that are readily available, and the time spent learning to use them is well worth work saved in the end. This work saved can lead to time being spent on customer relations and that is a true win-win for me, my staff and our organization. Last year, I championed the move to a cloud based shipping and tracking system. Since implementation, our support staff has been able to focus their attention on more important tasks since customers can track details themselves with a few clicks of a mouse."
Written by Ryan Brunner on March 14th, 2019
2nd Answer Example
"In field sales, resourcefulness stems from proper planning and I consider myself a great planner. I keep organized and planned for my workdays and workweeks by using an online calendar and task list. Then, I plan my sales call schedule to reduce drive times and waiting times. This helps me spend more face to face time with my customers supporting my products and closing sales. I also utilize client relationship management software that I purchased on my own with my current employer. This allows me to keep up to dates notes on customer preferences, schedules and sales numbers. This system has allowed me to show clients trends in their business that they didn't even realize were happening."
Written by Ryan Brunner
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2. What do you know about our product line here at Zimmer Biomet and what sparks an interest in you working with us?
How to Answer
For this question, it is important that you do your research on the organization prior to interviewing so you can speak knowledgeably about the product line that Zimmer Biomet produces and to talk about any personal interest you have in those lines. Make sure that you speak from the heart, both personally and professionally, on why working for the organization would be important and meaningful for you to really sell yourself and your motivation to be successful to your interviewer.
Written by Ryan Brunner on March 14th, 2019
1st Answer Example
"In my late 20's, I was in a car accident that eventually led to a total knee replacement. Over the years, I've had work done on this replacement several times because the innovation and technology just wasn't where it is today because of manufacturers like Zimmer Biomet. I'd love to join the team here to help design great products for knee, hip, shoulder and back repair to really help people that are in the boat I was once in. My personal experience would surely be a driver that could benefit the product development team here at Zimmer Biomet."
Written by Ryan Brunner on March 14th, 2019
2nd Answer Example
"Having done research in the medical field as part of my current role, I've grown a passion for helping patients find medical solutions that are life altering in ways that can help them live full and complete lives and I really feel that this opportunity with Zimmer Biomet would offer that for me personally. Whether it would be developing new chest repair products for broken ribs or new technology in helping people suffering from debilitating back injuries."
Written by Ryan Brunner
3. In your work, what environmental sustainability measures have you been a part of and why do you feel these were important?
How to Answer
Zimmer Biomet puts significant effort into environmental sustainability projects like reduction of gas emissions, hazardous waste production, recycling and water consumption, among others. For this question, your interviewer will be looking to hear that you have similar beliefs as the organization when it comes to protecting the environment through business practices and they'll be looking to hear ways that you've participated through your work in the past. Be sure that your interviewer walks away from the interviewer knowing that you will do your part to help if hired by the organization.
Written by Ryan Brunner on March 14th, 2019
Answer Example
"As a family that does our part by tenaciously recycling, reducing energy and buying local, I have carried this over to my current organization and our practices within the office. I've led the charge in converting over several of our office products like compostable trash bags, LED light bulbs and biodegradable shipping materials. My belief is that if every person and organization took little steps like these, our world would be a much cleaner place to live in."
Written by Ryan Brunner on March 14th, 2019
4. If you are hired for this role, how will you build a connection with your colleagues from across the United States and the world?
How to Answer
At the heart of this question comes Zimmer Biomet's focus on diversity and inclusion in the workplace. If hired with the organization, you have the chance to potentially be working with both colleagues and customers from around the globe so your interviewer will be looking to hear that you value diversity in the workplace. In your answer, express that you value diversity and the viewpoints of others and then explain how will go about building a connection through a diversity related approach with everyone that you work with.
Written by Ryan Brunner on March 14th, 2019
1st Answer Example
"In my current role, I have coworkers that I communicate with and meet via video with on a regular basis in both India and Japan. To better connect with them, I have always sought to learn about their culture through questions and research on my own. Then, I always try to see things from their perspective in regard to their own beliefs and values. If hired for this position, it sounds like I would work closely with the sales team in Mexico and I would take this same approach in working with them."
Written by Ryan Brunner on March 14th, 2019
2nd Answer Example
"Coming from a small town in a very rural part of the country, I've really come to appreciate true diversity during my time in both college and entering the workforce as Process Engineer. I quickly learned that the values, knowledge and beliefs of people that were raised in different parts of the world from me can help me become a better worker and a better overall person. If hired for this position, I would look forward to the opportunity in traveling to our different sites to meet the production teams. I would take a personalized approach with an open mind in getting to know them and their processes to help Zimmer Biomet become a better organization overall."
Written by Ryan Brunner
5. At Zimmer Biomet, we are committed to helping our employees reach their career goals. What are your ultimate career goals in this field?
How to Answer
Zimmer Biomet makes a great amount of effort in ensuring that their employees are satisfied in their jobs and that they can help them grow to their full potential and what they want to become. If hired for this job, you can expect that your manager will have regular meetings with you to discuss career growth and a career path within the organization and for this question, the hiring manager will be looking to get a jump start on those potential future conversations with you. Prior to your interview, be sure to do your homework on the organization to make sure your ultimate career goals meet the need of Zimmer Biomet. Then during the interview, be open and honest with your interviewer about what your career goals are and how you plan to make those goals a reality.
Written by Ryan Brunner on March 14th, 2019
1st Answer Example
"Since receiving my degree, you can see that I've held the title of Compliance Analyst for a large banking institution. With the great experience that I've gained in this job for the past eight years, I am ready and able to take on this role as an Associate Director of Compliance. Right now, I am pursuing my MSL in Compliance to hopefully someday become a Director level leader over a large department. With the current state of the department and future growth projected, what opportunities could you see 5-10 years down the road for this opportunity with Zimmer Biomet?"
Written by Ryan Brunner on March 14th, 2019
2nd Answer Example
"As part of my process for considering and applying for this position as an Associate Product Manager, it was important for me to find out if Zimmer Biomet fits into my career plan that I have put great thought into. Having a love and a strong background in marketing and a passion for educating others, my goal 10 years down the road is to be working in an educational setting in a Workforce Learning or Organizational Development type role focused on learning. This would include working with marketing, administrative, sales and production staff."
Written by Ryan Brunner
6. At Zimmer Biomet, our organization is highly matrixed with US and global partners on our teams. How have you navigated this kind of environment in the past?
How to Answer
Working in a matrixed organization means you have multiple people you are accountable to, often with competing priorities. It can be complex to navigate in this space, so the interviewer wants to know you can handle working in this environment.
Written by Ryan Brunner on March 14th, 2019
Answer Example
"Currently I report to a leader here in the US, but my functional leader is in the UK. With the time change, it can be difficult for us to reach each other, so I changed my hours slightly to be in the office earlier so I could talk more via Skype with this person. I felt like our emails weren't necessarily the most effective means of communication. With my leader in the US and I try very hard to keep her in the loop about what I'm doing and make her feel like I'm including her in my decisions. After a month or so of trial and error, I have a nice system down now."
Written by Ryan Brunner on March 14th, 2019
7. At Zimmer Biomet, we challenge ourselves to improve people's health. When is a time you've pushed and challenged yourself outside your comfort zone?
How to Answer
The medical device industry demands forward-thinking individuals who can continue to do MORE. The interviewer wants to hear an example of a time you've really stretched yourself for a project or initiative at work.
Written by Ryan Brunner on March 14th, 2019
1st Answer Example
"I was working with clinics in my territory to promote our medical devices and kept hearing that our competitor was offering a better product that was more tech savvy. I brought this feedback back to our R & D team but also had an idea on how we could differentiate ourselves from our competitor's product. I did a bunch of research on how to engineer something like this, even though that is far out of my scope as a sales person. I was then put on a project team to explore actually developing this upgraded product. Our team was able to research, design and launch a product that my physicians were so excited about. It was the most challenging and rewarding experience!"
Written by Ryan Brunner on March 14th, 2019
2nd Answer Example
"For example: "In college, we were given an assignment to create a marketing proposal for a local business. I did a mix of traditional and digital. I had seen a new technology mentioned the day before on a blog I subscribe to and even though my project was due in 2 days, I decided to research everything I could find on this new automation technology. I didn't sleep the night before the project was due, but adding this new technology really made my project stand out."
Written by Ryan Brunner
8. How would you rate your leadership skills and abilities? What experience do you have in leading others, in a formal or informal setting?
How to Answer
Zimmer Biomet is looking to hire natural leaders to join their organization, no matter what department or role you are interviewing for. Whether it is a front line position or a position managing and leading others, the ability to lead others in project or group based work is important for any person that they hire. Draw on any experience you have leading teams of others during your career and make it clear to your interviewer that you are both comfortable and competent leading others by pointing out your personality traits that make you a great leader.
Written by Ryan Brunner on March 14th, 2019
1st Answer Example
"Coming out of college and looking to become a lead on any projects you have for me as a Packaging Engineer, I can definitely draw on some leadership experiences I gained through my schooling. While working through college, I was promoted to shift leader during my time working at Subway. As well, I was one of the founders of my campuses Institute of Packaging Professionals group. While in that group, I was elected the President during my final two years of school. For me, my leadership style in both of these roles required a focus on communication skills, self confidence, optimism and inspiration for those that I led. If hired here, you can be assured that I would bring these traits and skills to any projects I would be leading at Zimmer Biomet."
Written by Ryan Brunner on March 14th, 2019
2nd Answer Example
"Working as a Machinist for the last 8 years, I haven't been in a formal leadership role with my organizations and I am fine with that as I like to be hands on in my work. With that said, my ability to teach others effectively and my strong working knowledge of the industry have found me as the lead for training new hires that are hired on as new Machinists. With new hires, I take a knowledgeable and hands on approach to teaching them and orienting them to their new job. I take time to listen to their questions and concerns and address them with ease. I let them know that I am approachable and they can come talk to me at any point after my training is done with them."
Written by Ryan Brunner
9. At Zimmer Biomet, giving back to the community is really important to us. What are you doing in your current position to give back?
How to Answer
Charitable giving is common in the medical device industry. The interviewer wants to see that you care about more than just a job but that you find joy and purpose in giving back to your community.
Written by Ryan Brunner on March 14th, 2019
1st Answer Example
"At my company, we are close to an elementary school and volunteers are needed to read to the students each week. I volunteered immediately and have been part of this program for 2 years. Sometimes it is hard to leave the office each week because I'm so busy, but each time I go there, it is so rewarding. "
Written by Ryan Brunner on March 14th, 2019
2nd Answer Example
"For example: "My company didn't have a robust volunteerism program and we are pretty small, so I actually started a school supply drive to benefit schools in our community. This isn't something our teams were used to doing, so it took some promotion, but in the end, we ended up with a huge amount to donate. The schools were so pleased and it really boosted engagement at our office."
Written by Ryan Brunner
10. Tell me about your related education and training that prepared you for this position.
How to Answer
Take a few minutes to walk the interviewer through your college work, graduate work or any skill development opportunities you have had. Make sure you put emphasis on how that experience will help you succeed in this position.
Written by Ryan Brunner on March 14th, 2019
1st Answer Example
"I actually have a degree in music, but went back to graduate school for business. I think the musical part of my brain keeps me creative, but I have the finance, accounting, and consultancy skills you need to succeed in this role."
Written by Ryan Brunner on March 14th, 2019
2nd Answer Example
"I have a degree in biology and thought I wanted to go on to medical school, but discovered I really like the business side of health care. I started taking classes in business and management and did an internship in the corporate office of a hospital system. These combination of experiences would give me a really good base for a position at Zimmer Biomet."
Written by Ryan Brunner
11. As a leader in the medical device industry, we at Zimmer Biomet believe strongly in giving back to those communities that we serve. In what ways have you given back to individuals and communities during your career?
How to Answer
Community involvement and giving back to those that they serve are an important cornerstone of the corporate stewardship at Zimmer Biomet. For this question, your interviewer is really looking to hear that you value this in an organization that you work for and that you've done something to give back during your career. Whether you have donated your time at an event or donated to a greater cause, talk to your interviewer about what you did and, more importantly, whey you felt it was important.
Written by Ryan Brunner on March 14th, 2019
1st Answer Example
"With my current employer, the executive team picks a weekend every summer to bring volunteers to the Habitat for Humanity home building in our area. For the last two years, I have signed up to volunteer to help build a forever home for a family in true need. I really loved the gratification I personally felt for giving back to a family that was in dire circumstances and in the process, I learned a lot of new skills I could use around my house as well."
Written by Ryan Brunner on March 14th, 2019
2nd Answer Example
"Volunteering my time and effort to a greater cause was something taught to me at a young age by my grandparents. In middle school and high school, I volunteered all the weekends I could at our local animal shelter. Then, through college, I spent a few holidays donating my time serving food at a local food pantry for families that couldn't afford a meal. I think the important lesson that my grandparents taught me was that while I may find myself with family, friends, food and money, there are still those that are missing some or all of those things and the right thing to do is to help others missing those keys to life. If hired for this position, I'd love to take part in giving back to this community and others that I would help serve."
Written by Ryan Brunner
12. In the medical device industry, it is important our teams are cohesive so we can continue to drive excellence. Tell me about a time you gave feedback to a peer?
How to Answer
The interviewer wants to know that you aren't shy about giving feedback to your peers to help them succeed. True leaders show their true colors by mentoring and supporting colleagues, not just by supporting and training direct reports. Show the interviewer that you care about the development of others are aren't afraid to give feedback.
Written by Ryan Brunner on March 14th, 2019
1st Answer Example
"I noticed my peer was really struggling with her communication with another leader. He would get very anxious and even out of breath when he was telling me about what was going on. One of the times that he was venting to me, I listened, but then asked a few more questions to probe deeper. Through my questions, my colleague was able to think of a few different strategies to try when working with this person in the future. The power of the question is very powerful."
Written by Ryan Brunner on March 14th, 2019
2nd Answer Example
"For example: "We had bi-weekly team meetings and we do a lot of brainstorming during that time. One of my colleagues came across really negative and would shoot down people's ideas really quickly. This really deflated the energy in the team. I asked him to go for a walk with me and I told him how his behavior was being perceived. He was caught off guard by this feedback. However, because we were walking and our bodies were moving, it helped him to calm down and hear me. At the end, he thanked me for pulling him aside and talking to him about it and I could tell at the next meeting that he came with an attitude that was different and more open."
Written by Ryan Brunner
13. What is a work accomplishment you feel very proud about that you'd like to share?
How to Answer
Everybody has that shining moment in their career that they look back on and feel good about. Share a work accomplishment that is significant to you and let the interviewer hear the passion in your voice.
Written by Ryan Brunner on March 14th, 2019
1st Answer Example
"I have been selected to the President's Club 3 years in a row. The first year I was selected, I am especially proud of because I was given a territory that was performing really terribly. I didn't know if I'd be able to turn it around. With focus, dedication, and a close eye on numbers, I was able to make really great strides in that region and it is still a high performing area for the company."
Written by Ryan Brunner on March 14th, 2019
2nd Answer Example
"For example: "I'm really proud of the fact that 3 of the people who reported to me have moved on to leadership roles within my company. Coaching and mentoring people is really important to me and I spent a lot of time with these individuals talking to them about what it would take to get to the next level. They were like sponges and listened, and then did exactly what I knew they could do. Teaching others is something I have a great passion for."
Written by Ryan Brunner
14. How do you want to grow your career within the medical device industry?
How to Answer
The interviewer would like to hear that you would like to stay with the company as you develop new skills. Tell the interviewer your long term goal, but make sure it aligns with where the company is going.
Written by Ryan Brunner on March 14th, 2019
1st Answer Example
"I noticed at Zimmer Biomet, you have offices in over 20 countries. This is really exciting to me. I'd love to be in this role for several years, but then think about how I could use the skills I've learned to work in one of your global locations. I'd love to work overseas for a few years and then come back to a leadership role."
Written by Ryan Brunner on March 14th, 2019
2nd Answer Example
"For example: "One of the elements of Zimmer Biomet that I really love is the career growth opportunities. I'd love to take the knowledge I'll gain in this role and move to the sales organization to be the person in front of clinicians, showing them the great things our devices can do. When you are selling something you believe in, it doesn't really feel like selling, it just feels like helping people."
Written by Ryan Brunner
15. At Zimmer Biomet, we need outside the box thinkers to continue to innovate our company so we can stay competitive in the medical device industry. Tell me about a time you thought about something differently or proposed a new way of doing something.
How to Answer
The interviewer wants to learn about your creativity and ability to come up with new ideas. Share with the interviewer your idea, but also if it was executed and how the situation turned out.
Written by Ryan Brunner on March 14th, 2019
1st Answer Example
"I started at my company with a staff who had been there a long time. I'm a big believer in Lean Six Sigma principles and I saw a ton of waste in our process. I took some time to get to know the people and learn the current process fully, but then I suggested new ways to streamline our operations such as consolidation vendor agreements, leveraging some of the global contracts we have and have people 'own' more of their own process instead of handing it off to others. Because I had built relationships with the people in the department first, they were more open to the change. Within the first year, we were able to produce 30% more revenue with no added staff because of the changes I recommended."
Written by Ryan Brunner on March 14th, 2019
2nd Answer Example
"For example: "As a new grad, I was on a lot of project teams. There was an assignment in one of my marketing classes where we had to think about new solutions to generate leads for a real small business in our community. I did my homework on the company and researched the competitors and main demographic of the customers. I recommended doing a targeted re-targeting campaign on the largest competitor's website. They liked my idea and decided to give me a small budget to try out this campaign. I was able to increased traffic to their website and the number of people who subscribed, so they were really pleased."
Written by Ryan Brunner
16. Talk about a time that you spoke up with an unpopular opinion or viewpoint in the workplace for something you felt was right. How did you go about doing this and why was it important?
How to Answer
At the root of this question, your interviewer will be looking to gauge your personal integrity in your work and your ability to give your opinion, even though it may be unpopular. In the example that you give, speak to why you felt it was important to speak up in regard to your integrity and values. Then, let your interviewer know that you did this in a tactful way while respecting the viewpoint of others. Make sure that the example you provide ends with a great outcome for you and those whose opinions you went against.
Written by Ryan Brunner on March 14th, 2019
1st Answer Example
"During my time directly out of college working as a Sale Representative with a large food distributor, we would run short notice pricing on products that were getting close to expiration date in our warehouse. During one of our sales staff meetings, our sales manager was asking our methods for getting these products out to the right customers. With myself and most of my colleagues talking to high volume customers about the date issue and the pricing, I really felt like we were doing the right thing. A couple of my colleagues were laughing and joking about how they simply invoiced and sent to the short dated products to customers without their direct knowledge. Knowing that this could be a potential health hazard, I immediately gave them feedback to start using our method. I reiterated that it was extremely important for the customer to be aware of the product they were receiving so they could make a plan for it with their staff. After the meeting, am manager commended me for speaking up and stated that things like that are much more well received when they come from a coworker rather than a boss."
Written by Ryan Brunner on March 14th, 2019
2nd Answer Example
"At a team meeting a few months ago, a majority of my colleagues were lobbying our director to not look at new product tracking system in our warehouse. In talking to my colleagues, they were mostly fearful about learning and training on a new system and not able to see the benefits of the new system that was being proposed. After I had taken the time to learn the new system in and out through online training modules, I spoke up in the meeting about the benefits the new system would have on our work on a daily basis. I know that in speaking up, many of the colleagues eyes were opened to what was ultimately unavoidable."
Written by Ryan Brunner
17. When starting a new job, what are steps you've taken to develop a 30, 60, 90 day plan for yourself?
How to Answer
The interviewer wants to make sure you'll acclimate quickly and have concrete goals to set the path. Show them that you plan out your goals but also recognized you need your team to help.
Written by Ryan Brunner on March 14th, 2019
Answer Example
"I like to take the first week to meet people and look at the data to see what the story is. also love to ask questions... many times, people within the department have thoughts and feedback that becomes really important. I then start carving out the 30/60/90 day plan and ask my leader for feedback to see if s/he agrees or has any other initiatives they believe are important that I've missed. Keeping the lines of communication open is very important at the beginning!"
Written by Ryan Brunner on March 14th, 2019
18. Tell me about a time you took initiative on your own.
How to Answer
Assure the interviewer that you are a go-getter and aren't going to wait to be asked what to do. Walk them through a scenario where you took it upon yourself to fix something and didn't run to your leader with a problem, but had multiple solutions.
Written by Ryan Brunner on March 14th, 2019
1st Answer Example
"I noticed we were taking at least 2 hours a week on a manual report that seemed to be a big waste of time. I started playing around in our system at the different reporting features and was able to test and customize a report that could take the place of the manual report. After my testing, I brought the idea to my boss who made a few tweaks, but was thrilled I had discovered a more efficient way to give customers the same information."
Written by Ryan Brunner on March 14th, 2019
2nd Answer Example
"For example: "I noticed a huge skill gap in the team's use of Microsoft Excel & PPT. Because I come from a different industry, I had to utilize these tools a lot and volunteered to host a series of lunch & learns for anybody who wanted to brush up on them."
Written by Ryan Brunner
19. At Zimmer Biomet, we've been voted a best place to work. What kind of working environment do you thrive in?
How to Answer
Every work environment is different. The interviewer wants to get a sense of your preference for the atmosphere in which you'll be working. Be honest, but also demonstrate flexibility since you'd don't yet know what the environment is like.
Written by Ryan Brunner on March 14th, 2019
1st Answer Example
"I can adapt to most work environments. I've been in very chaotic, noisy environments and can thrive with some strategies to help me focus, like my headphones. In other positions, it has been very quiet. I gravitate to environments that are collaborative and not too quiet so people feel like they can ask questions and interact with each other."
Written by Ryan Brunner on March 14th, 2019
2nd Answer Example
"In my internships, I had exposure to many different settings. I prefer a busy, fast-paced environment to keep me on my toes. I also like when there are many people around so I can ask questions if I need."
Written by Ryan Brunner
20. In the medical device industry, we are highly regulated by the FDA and other entities. What experience do you have working with regulatory bodies?
How to Answer
The medical device industry is one of the most highly regulated spaces to be in. Tell the interviewer what exposure you have had in this space. If you haven't had this yet, be honest, but also acknowledge that you know what they are talking about.
Written by Ryan Brunner on March 14th, 2019
1st Answer Example
"In my current company, I work on a team with those in government relations on the device that I manage. I work with our engineers and scientists to make sure we are proving and testing all the claims we are making about our product. The government relations team is actually the ones with the regular contact with FDA but I help to support their work to make sure we have approval."
Written by Ryan Brunner on March 14th, 2019
2nd Answer Example
"For example: "I have never worked in the medical device space, but my company has other regulatory bodies that have regulations we need to follow, so I am accustomed to reporting and adhering to certain standards. I'm confident I could quickly learn all the elements I need to regarding the FDA very quickly."
Written by Ryan Brunner
21. Here at Zimmer Biomet, our staff is committed to a high standard of safety in the workplace. How do you prioritize safety in the work that you do?
How to Answer
Safety in the workplace is taken very seriously by Zimmer Biomet and your interviewer will be looking to hear your stance and methods for taking safety seriously on the job that you are interviewing. For this question, it will be important for you to research and understand the job that you are interviewing, the work environment you will be in and what safety hazards exist in that environment and be able to speak on how you will be cognizant of those. As well, be sure to draw off of you career up to this point and stress to your interviewer that you take safety seriously every moment on the job.
Written by Ryan Brunner on March 14th, 2019
1st Answer Example
"Having spent a large part of my working career on the production floor of manufacturing operations, safety is always a top priority in my book. When I leave my office and head to the floor, I always grab my prescription safety glasses and remove my tie to avoid any safety hazards with machines. I stay out of forklift lanes and ensure that I am always alert to my surroundings. When working directly on equipment or machinery, I use appropriate lockout-tagout procedures and never waiver doing so under any circumstance. If hired for this position, you can be sure that I would take safety seriously at all times."
Written by Ryan Brunner on March 14th, 2019
2nd Answer Example
"In an office environment, I've personally witnessed people turn a blind eye to safety because they didn't feel it was important to focus on. Having had neck issues from improper monitor placement, I am a firm believer in ergonomic training and awareness in the workplace. I use an adjustable desk and take time to stand for hours each work day. I also recommend good ergonomic practices to those that I work with as well. On top of ergonomics, tripping hazards can exist all over an office environment. To help curb this, I make sure to maintain a clean and clutter free environment within the office."
Written by Ryan Brunner
22. Talk about a time you had to see the perspective of a colleague or another person you worked with to help solve a problem in the workplace. What approach did you take and why is was it necessary for a positive result?
How to Answer
As part of Zimmer Biomet's guiding principles, the organization believes in the importance of respecting the contributions and perspectives of others in the workplace. For this question, your interviewer will be looking to gauge your ability to see the viewpoints and perspectives of those you work with by having you give an example of a time you did so. In your example, be sure to describe the situation and why it was important to see outside of your own two eyes in working with someone else. Explain your process for putting yourself in someone else's shoes in any situation and let your interviewer know why you believe it is important to do this with anyone that you work with.
Written by Ryan Brunner on March 14th, 2019
1st Answer Example
"Last year, I was asked to be on a project that was focused on reducing our raw materials waste in our manufacturing processes. In representing the warehousing team, I had first hand experience with the amount of waste currently being produced as we handled the disposal of it in my department. Up to joining that project team, I certainly had my own thoughts regarding the amount of costly waste. Now having the chance to meet with representatives from the design and production teams, I took the time to talk to them to get to know their processes so I could get a better understanding of why the waste levels were where they were at that time. Learning their processes included spending time in each area of the production shop floor and talking with those employees as well. This alone gave me a great understanding of why materials could get wasted and also helped me contribute to the project with new ideas."
Written by Ryan Brunner on March 14th, 2019
2nd Answer Example
"As a Product Development Engineer, getting feedback and seeing things from the perspective of consumers is extremely vital to ensuring my work is well received and successful in the marketplace. Last year at an industry conference for the plumbing industry, I was able to spend time with and talk with a few of the largest plumbing contractors in the Midwest to talk about a new line of piping products I was developing. I had me walk them through the frustrations they had with current industrial piping options and what they'd look for in new products. These perspectives helped me bring some great ideas back to our design team and we can hardly keep up with the demand today or the new products we designed."
Written by Ryan Brunner
23. At Zimmer Biomet, our medical device products touch lives throughout the world. We have offices in over 20 countries. Tell me about experience you have working with a global workforce.
How to Answer
In global companies, there are many nuances. The EQ and exposure to working with people in other countries is really important to create community and understanding. Highlight any experiences you've had and highlight your excitement about working in a global environment.
Written by Ryan Brunner on March 14th, 2019
1st Answer Example
"I have learned so much from the global experiences I've had so far. One of the biggest learnings I have had is that words mean different things to different people. It is a good idea not to use expressions or slang terms when working with people in other countries because the translation doesn't come through. I try to speak slowly, clearly, and use simple words to make sure we are understanding one another."
Written by Ryan Brunner on March 14th, 2019
2nd Answer Example
"For example: "I haven't had the opportunity to work in a global organization yet, but this is one of the reasons I'm really excited to work at Zimmer Biomet. I went to a college with many international students and I learned a great deal about cultures and traditions in other countries. I learned a lot about listening to understand versus talking to be heard. Given the chance, I could represent Zimmer Biomet in a very positive light to global colleagues."
Written by Ryan Brunner
24. At Zimmer Biomet, we believe in finding the most efficient ways of doing things. How have you used technology to be more efficient?
How to Answer
Think about ways you have to utilize technology to the fullest but also how you have learned something new and added value with the new tool.
Written by Ryan Brunner on March 14th, 2019
1st Answer Example
"We just implemented all of the Office 365 tools. There are more programs than I can imagine in that suite, so in my free time, I've been looking at as many as I can to see how we could incorporate these tools into our process. I found a scheduling app that I am testing right now to save some of the back and forth with clients as we try to schedule conversations. It has saved me at least 2 hours a week so far, so I'm planning on rolling it out to my team next month."
Written by Ryan Brunner on March 14th, 2019
2nd Answer Example
"For example: "I love finding any means of technology that helps me save time, both at work and at home. I recently began using an email application that uses machine learning to automatically reply to emails for me. Just with that quick implementation, the application has already saved me countless minutes every day."
Written by Ryan Brunner
25. The technology in the medical device industry is changing rapidly. At Zimmer Biomet, we are investing in new technology to help patients and our teams do their jobs more effectively. How do you keep up to speed with changing technology?
How to Answer
The interviewer is looking for a candidate who is up to speed with the latest technology and can pick up new systems quickly.
Written by Ryan Brunner on March 14th, 2019
Answer Example
"Our team is moving from JDE to Oracle. I was selected to be part of a project team to help with the implementation because I tend to be on the tech-savvy side. I have been building out the process for my function and incorporating feedback from my team so they feel a part of it. We are now in the testing phases before the go-live and everything is running smoothly. I'm excited for the new tools and features so we can do our jobs faster."
Written by Ryan Brunner on March 14th, 2019
26. Looking back on your career, what do you consider to be the best training experience that you ever had? What made it both fun and meaningful in your work?
How to Answer
Zimmer Bioment spends a great deal of time and money on ensuring that their workforce is properly trained for their jobs. For this question, your interviewer will be looking to gain insight into how you are effectively trained by having you speak about the best training experience that you've had throughout your career. No matter what that experience was in your mind, make sure that you make it clear to your interviewer that you always appreciate the time and effort that goes into training you as an employee and that you are always open and receptive to training.
Written by Ryan Brunner on March 14th, 2019
1st Answer Example
"In the ever changing landscape of manufacturing, training and education has been vital throughout my career to help learn new machinery, new technology and new products. If I had to pick the best experience I've been a part of, it was about five years ago when my employer was implementing a new line of products and this required a new injection molding machine I was to operate. The training started with a brief classroom training on the functionality and usage of the machine, along with all of the safety measures required to operate it. This overview gave a great start to the hands on training that followed with a rep from the manufacturer of the machine. During the hands on portion, I was allowed to see the full process for the new parts we were going to be producing as well as getting experience troubleshooting issues in the gate, sprue and runner."
Written by Ryan Brunner on March 14th, 2019
2nd Answer Example
"Last year, I attended a national NSPE educational event on Climate Action for Engineers. Being in a full day training with people in the field can often be very boring with a traditional classroom and PowerPoint approach. But the leader of this class took a fun and collaborative approach where we participated in a very fun ice breaker game to start the day as well as giving everyone the opportunity to share our own experiences throughout the day. For me, it was very refreshing to learn from other engineers from different industries and apply what they've found effective back to my industry."
Written by Ryan Brunner
27. At Zimmer Biomet, our medical devices can truly change people's lives. Sometimes, though, a patient may have a question or concern about one of our devices. How have you handled a difficult customer interaction in a previous position?
How to Answer
The interviewer wants to know you can handle the stress of a difficult customer interaction. The customer could be a physician group who use the medical device or an actual patient who has a question or concern about your product. Show the interviewer that you can stay cool under pressure and resolve the concern.
Written by Ryan Brunner on March 14th, 2019
1st Answer Example
"I am a lead in our department, so I take the calls that are escalated or too difficult for one of the other reps to handle. I had a customer who was yelling about how much money he spent on the device and it wasn't working. He was beyond the return date, so we couldn't give him a refund. I let him get all of his anger out and finish talking. I then asked him questions and always addressed him by first name to try and build some rapport. I learned that he hadn't been to see his physician to follow up. We have relationships with the care-givers at one of the local facilities, so I was able to put him on hold, and see when they had an appointment available. When I transferred him over to the scheduler, he had calmed down a bit. It wasn't a perfect scenario, but I tried to treat him with dignity and respect and not take it personal."
Written by Ryan Brunner on March 14th, 2019
2nd Answer Example
"For example: "I used to be a waitress in college and dealing with difficult customers was my specialty. My co-workers would always give me the regulars who were cranky because I had a way of working with them that made it look easy. One evening, I had a customer who was very upset with his food order. I listened to his concern and asked him if he would like me to bring him something else, but he kept going on and on and was getting quite loud at this point. I apologized again and asked told him I could give him a discount on his order or bring him another choice. He ended up taking the discount and leaving, but at least his volume went down and he left. Difficult customer interactions don't always end perfectly, but I feel I handled the situation appropriately."
Written by Ryan Brunner
28. What interests you about working in the medical device industry?
How to Answer
The interviewer wants to hear your passion for the industry. Demonstrate that you feel value in the devices that could positively impact somebody's life.
Written by Ryan Brunner on March 14th, 2019
1st Answer Example
"I have always wanted to work in an industry that is innovative and cutting edge. It has been really fun to see how medical technology has been able to save lives. It would be fun coming to work every day knowing you are doing something to better people's lives."
Written by Ryan Brunner on March 14th, 2019
2nd Answer Example
"For example: "As a new graduate, I have been exploring many different industries and the medical device industry is my number one choice. I considered going into medicine, but I love the business side of things and this way, I can utilize those skills to help people's quality of life."
Written by Ryan Brunner