MockQuestions

Woolworths Mock Interview

To help you prepare for a Woolworths job interview, here are 30 interview questions and answer examples.

Woolworths was updated by on May 30th, 2023. Learn more here.

Question 1 of 30

This position requires a flexible schedule as our stores are open evenings, weekends, and most holidays. What is your availability?

Most Woolworths stores offer shoppers a wide range of hours including evenings, weekends, and holidays. This range in hours means that you may be required to take on a variety of shifts, and even split shifts. Assure the interviewer that you can commit to a wide range of hours. If there is anything in your schedule that may hinder your availability, be sure to address this.

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30 Woolworths Interview Questions & Answers

Below is a list of our Woolworths interview questions. Click on any interview question to view our answer advice and answer examples. You may view six answer examples before our paywall loads. Afterwards, you'll be asked to upgrade to view the rest of our answers.

  • Compatibility

    1. This position requires a flexible schedule as our stores are open evenings, weekends, and most holidays. What is your availability?

  • Compatibility

    2. How do you define good customer service?

  • Compatibility

    3. How do you handle situations that could cause you to be late or miss work?

  • Compatibility

    4. This position requires you to wear a uniform to work. Have you worn a uniform in the workplace before? How do you feel about this?

  • Compatibility

    5. What are your salary expectations?

  • Compatibility

    6. Tell me 3 qualities you possess that make you a strong fit for this position with Woolworths.

  • Compatibility

    7. What type of manager brings out the best in you?

  • Competency

    8. Woolworths puts customer service first. How do you ensure that you always put the customers' needs first?

  • Competency

    9. This position requires regular lifting. Are you able to safely lift objects over 30 pounds?

  • Competency

    10. Do you have reliable transportation to our store?

  • Competency

    11. What experience do you have working a cash register?

  • Competency

    12. In this role you will be required to handle customer transactions. On a scale of 1-10 how strong are your mathematical skills?

  • Competency

    13. In our retail stores we take pride in our merchandising and displays. Do you consider yourself to be a creative person, capable of making an attractive retail display?

  • Discovery

    14. Woolworths believes in giving back to the community where we live. Have you ever volunteered?

  • Discovery

    15. What do you know about Woolworths? Why do you want to work for us?

  • Discovery

    16. What are some things that could improve the current state of our store?

  • Discovery

    17. Tell me about your experience, the last time you shopped at a Woolworths store.

  • Discovery

    18. We need reliable people on our team at Woolworths. How many days were you absent from work last year?

  • Discovery

    19. How do you like to be recognized for your accomplishments?

  • Discovery

    20. What is your favorite product that Woolworths sells?

  • Discovery

    21. Why are you leaving your current employer?

  • Experience

    22. What experience do you have with stocking shelves?

  • Experience

    23. If you have worked in a supermarket setting before, what is one challenge you faced and how did you overcome it?

  • Situational

    24. How would you respond if a customer asked you a question that you didn’t know the answer to?

  • Situational

    25. Working with the public can be challenging at times. How would you handle a customer who is yelling or aggressive towards you?

  • Situational

    26. We have an active employee honesty program in place at Woolworths to prevent loss. What would you do if you discovered that a co-worker was stealing a product or money?

  • Situational

    27. At Woolworths we have a very clear return policy. How would you handle a customer who was arguing with you about a potential return?

  • Situational

    28. Tell me about a time when you went above and beyond for customer service.

  • Situational

    29. If a customer approached you at our supermarket, asking for a meal recommendation, what would you do?

  • Situational

    30. When have you received exceptional customer service? What made the experience stand out?