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Winshuttle Interview
Questions

27 Questions and Answers by Ryan Brunner

Published January 13th, 2020 | Ryan has over 10 years of experience interviewing
candidates in the healthcare, public service, and private manufacturing/distribution industries.
Question 1 of 27
What is one unique personality trait you possess that would help you be successful in this role with Winshuttle?
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How to Answer
This question is allowing you to have the floor during your interview to wow your interviewer with something they might not know about you yet from your resume or time so far during the interview. Think about a strong, unique trait that you have that has led to prior success in your field and explain in detail how this will help further you in your career with Winshuttle. If possible, be very unique in your answer to draw a direct line between your personality and success in this role.
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1.
What is one unique personality trait you possess that would help you be successful in this role with Winshuttle?
This question is allowing you to have the floor during your interview to wow your interviewer with something they might not know about you yet from your resume or time so far during the interview. Think about a strong, unique trait that you have that has led to prior success in your field and explain in detail how this will help further you in your career with Winshuttle. If possible, be very unique in your answer to draw a direct line between your personality and success in this role.

Ryan's Answer #1
"From what my parents have told me about me as a young child, passion has been a personality trait that has driven me my whole life. When I tackle something in life, I need to be passionate about it for it to be a success. From my time as a young child up to today, I have been passionate about physical fitness and this has driven me to participate in running and biking races across the country. This same passion in the pursuit of excellence has translated into my career as a software engineer. From tinkering with computer hardware at a young age and learning the internal components of a system to learning how to create and design software, you'll quickly find that my passion to engineer the most unique software here at Winshuttle will be extremely beneficial to your team."
Ryan's Answer #2
"I would have to say that my humility has been instrumental in getting me to where I am at today in my career. Having worked with one of the largest software companies in the world, egos were certainly high with a lot of my teammates and I have always used my humility to let my work do my talking for me while remaining a friendly and curious colleague to all."
2.
Beyond revenue, how do Winshuttle's products benefit our clients?
An excellent software product can positively affect a business in a multitude of ways. From organization to client relationships, increasing leads, offering better data collection and, and information management. The interviewer wants to see that you have spent the time getting to know the features and benefits of their software before your interview. Discuss the ways that Winshuttle's offering can benefit potential customers far beyond revenue.

Ryan's Answer #1
"I fully understand that, although revenue is a significant driver, it is not everything to companies when they are deciding on their software products. Additional benefits to Winshuttle's software, from my research, include better organization of data so that information can be leveraged in areas of product development, market research, smarter hiring decisions, and more."
Ryan's Answer #2
"From what I see, there are a plethora of benefits to Winshuttle's products. When a company embraces organization, has access to insightful analytics and a full support team, they can make business decisions that improve not only profits but also employee morale, customer feedback, or research and development."
3.
If hired for this position here at Winshuttle, would you be comfortable handling overall project manager responsibilities for new software development?
As a skilled software engineer, you have all of the necessary tools in your bag to be a successful engineer at Winshuttle. This question is allowing your interviewer to get a better sense of your project management skills and people skills if you were to join the team at Winshuttle. In your answer, talk about your ability to estimate the time and cost of a project, the staffing needed and the overall scope of planning for a particular project. If you have direct experience in being the lead on a large development project, be sure to discuss that experience with your interviewer.

Ryan's Answer #1
"Looking to join the team here at Winshuttle directly out of college, I feel very confident in my abilities to manage the entire scope of a new development project. I have leadership experience as my campus' president of the software engineering club. In that role, I developed skills that would help me utilize staff and resources in the best way possible. During my internship, I was exposed to the planning stages of new projects and I have a very good feel of estimating the budget and length of time needed to have a fully functional system."
Ryan's Answer #2
"I would absolutely be comfortable if tasked with project manager duties here at Winshuttle. In my last two roles, I have led successful projects that started with great planning and budgeting process and went through to completion with great people and processes in place under my leadership. While it's not a regular duty for me in my current role, I always welcome leadership duties."
4.
Discuss a couple of software sales techniques. Which sales technique do you think is most effective for Winshuttle, and why?
The interviewer would like to see that you have researched Winshuttle, putting some thought into the most significant selling features of their products and services. When it comes to software sales closing techniques, you could:

- Offer a short trial for free
- Have a great email marketing campaign showing off the features of your software
- Give product or software demos, but keep the short
- Sell pre-paid annual memberships

Perhaps you have some ideas of your own! Discuss which selling options you think would be the best fit for what Winshuttle is offering. Be ready to support your answer with facts.

Ryan's Answer #1
"I recently read that free trial offers can increase conversions by up to 25% and, because, Winshuttle has a straightforward product, I believe it would be very effective to allow people to try it for free for 14 days. The prospective customer would quickly see that it's simple to navigate and incredibly helpful."
Ryan's Answer #2
"Since there are so many customizable features that come with your product, I feel that the best sales technique would be a free 30-minute demo, followed up with a short trial period. I think it would be important for prospective customers to see the product in action, and how it would work for them, specifically."
5.
Talk about a time when things didn't go as planned on the job. What was the situation and what allowed your to persevere in that situation?
As a professional in the tech industry, you have likely had a project that failed, a promotion that passed you over or a meltdown occur at some point in time. Realizing that your interviewer fully understands and expects that failure happens, talk openly and honestly about a situation where you experienced failure or failed plans. Most importantly in your answer, focus on how you overcame the particular situation and discuss lessons that you learned moving forward that you can bring to this role at Winshuttle.

Ryan's Answer #1
"A couple of years ago in my first role as a UI designer out of college, my team was tasked with coming up with a very short notice proposal for a potential high end customer. With a week turnaround time, I set right to spending my time gathering information on the company to build a mock design. When the proposal was submitted, I found out that the potential customer scoffed at my idea and the customer went with another organization's proposal for their use. The biggest piece of feedback that I got was that the UI design just wasn't conducive to the type of customers they were expecting. From that point forward, whether it has been with short notice or long-term products, I take the time to communicate with key decision makers from clients to gather information for making my design as user friendly as possible."
Ryan's Answer #2
"Last year, I was working on a large scale project that put me face to face with a key customer. After traveling onsite with the customer to spend time with them, I exchanged contact information with two of the key decision makers. In the weeks following, I was sending them follow up emails with our business proposals and was getting frustrated at the lack of response from the clients. After my manager had questioned the viability of the potential customer, I picked up the phone and called them directly. It turns out that their responses back to me were being sent to a junk email folder that I neglected to consider. I apologized for the mistake, took action quickly and we came to a great agreement on future business together. After having a laugh about it with my boss, I now incorporate diligent communication follow ups both by phone and email with customers while also regularly checking all email inboxes."
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