Top 25

Whole Foods Interview Questions

1. How well do you handle customer complaints?
Next Interview Question  

Whole Foods is headquartered in Austin, TX. The company has been in operation since 1980 and has yearly revenues of 9.25 Billion with approximately 55,000 employees. Whole Foods is a publicly traded company, trading under the symbol WFMI. Follow Whole Foods on Twitter at @WholeFoods. To get an even further insight into Whole Foods, check out their Blog. Read about the company culture, corporate mission, and discover any job openings at Whole Foods, by visiting their Career Page. If you need help finding more information about Whole Foods, visit their Website.

Whole Foods Interview Questions

2 of 39

Where do you see yourself in five years?

User Submitted Interview Answers

1.
I understand Whole Foods Market is looking at property in St Pete. If I am chosen for FE supervisor, I would use this time to learn from a seasoned team, with a seasoned team leader. From there, I would love to apply for customer service associate team leader.
 
2.
I would love to master the Whole Body Associate Team Leader position and eventually work my way up within the company.
 
3.
I see myself graduating from the Nutritional science degree if I get accepted to this program this year. I'm hoping to produce my own product for whole foods market.
 
4.
Hopefully mastering position leading into the next management stage.
 
5.
in U S A.
 
6.
I like being middle manager type. I wanna help people, including staff.
 
7.
Teaching middle school science focusing on environmental solutions.
 
8.
I have a ablity to learn and a desire to susecced I would like to find out just how far I can do both with this company.
 
9.
I would like to see my self in an education type of setting so I can be can be part of the next generation of food service workers sucess.
 
10.
In five years I see my self being a team learder in the bakery.
 

Contributors

Contributing Author
Ryan Brown
Founder of Mockquestions.com


Grow your Network
Become a Contributor

Question
#3 of 39

How often are you late for your responsibilities, such as school or work?

User Submitted Interview Answers

1.
I was late for work about 3 times due to snow or traffic. I always made sure to call in advance to let my manager know I would be late.
 
2.
I'm not late. I think it's very important to be on time and lead bu example.
 
3.
I hate being late. I am usually the one that shows up early for stuff.
 
4.
Honestly, I am seldom late to school or work. In fact, I hate to be late, I hate it!
 
5.
I rarely or if ever late, I like being on time and as a leader I feel that is important to lead by example and be on time. I try to always leave 1 hr in advance of the time it take me to get there just incase of any traffic.
 
6.
No i dont like to be late wherever.
 
7.
I am never late . I set my clock 15 minutes ahead just so I am on time or early for any appointment.
 
8.
Never late , My clocks are sent 15 minutes fast for that reason .
 
9.
Never late I have all my clocks and watches set 15 minutes ahead so I will not be late.
 
10.
I am rarely ever late. I usually leave earlier than needed just in case of any unforeseen events.
 

Question
#4 of 39

Why would you like to work at Whole Foods?

User Submitted Interview Answers

1.
I would like to work at Whole Foods mainly because I have a tremendous passion to help the customers with their needs. Especially if is about eating well.
 
2.
I admire Whole Foods dedicated commitment to making a positive difference in the lives of consumers through offering the healthiest foods available.
 
3.
I have a passion for healthy eating and want to have fun at my job.
 
4.
I would like to work at whole foods because I love the environment, the variety of choices and the focus on team work.
 
5.
I would like to work for whole foods because I hVE A PASSION TO SELL it is a great company.
 
6.
I like very much.
 
7.
I like working with like minded people who have a passion and desire to share, create and explore new ideas and grow both personaly and professonaly.
 
8.
I think that whole foods will allow me to grow professonaly and personaly and not stifle my potenaial or creativity.
 
9.
I think whole foods is a place I can grow professonaly and personaly and I get to share Ideas in a open forum.
 
10.
The company has core values which I believe in. Working towards a healthier world community and earth itself.
 

Question
#5 of 39

What is your best personal trait?

User Submitted Interview Answers

1.
Being able to work with my different people with many different backgrounds.
 
2.
I am good at working with people.
 
3.
I get along well with others.
 
4.
I make people happy.
 
5.
I'm never lacking in creative ideas.
 
6.
Knowlege of merchandising meat & siezing oppertunities .
 
7.
I love being sociable and finding solutions for people.
 
8.
My sunny disposition and ability to create serenity out of chaos.
 
9.
I am very willing to help and support my fellow team members.
 
10.
I would say my best trait would be compassion. I try to find a love and appreciation for everything in this world. I believe being kind to someone can make their day.
 

Question
#6 of 39

What's your favorite meal?

User Submitted Interview Answers

1.
My favorite meal righ now is salmon withe a grapefruit sauce and coucous with spinach and sundried tomatoes and garlic broccoli.
 
2.
Torn between a nice steak and mexican. If I combine them....YUM!
 
3.
I would have to say.............. Baked ziti.... I liove pasta lol.
 
4.
A nice juicy stake, along with roasted vegetables and garlic mash potatoes.
 
5.
Sea bass with grilled asparagus and spinach salad.
 
6.
My favortie meal when I can make something that please all of the senses and can get be consumed at leisure.
 
7.
I love homemade meatballs and fresh homemade pasta sauce. With anykind of pasta.
 
8.
I love homemade pasta sauce and homemade meat balls with any pasta.
 
9.
Right now, Id have to say arugula with sunflower seed dried cranberries grapes and a delish raspberry vinagrette. To make it heartier, add some chopped chicken.
 
10.
Medium rare filet migon topped with a Bearnaise sauce with a side of red skin mashed potatoes and roasted vegetables.
 

Whole Foods

Whole Foods Market, Inc. (Whole Foods Market) owns and operates a chain of natural and organic foods supermarkets. As of September 27, 2009, it operated 284 stores: 273 stores in 38 the United States, states and the District of Columbia; six stores in Canada, and five stores in the United Kingdom. This includes 53 stores acquired from Wild Oats Markets, Inc., 51 stores in 20 the United States, states and two stores in Canada. It owns 11 stores, three distribution facilities and land for one store in development, including the adjacent proper...

Question
#7 of 39

Name your three best qualities?

User Submitted Interview Answers

1.
Honest, sociable, and making people happy!
 
2.
Knowledge of meat operations,great cutomer service & being resourcefull when oppertunities arise.
 
3.
I am good at working with people, i am reliable and resposible.
 
4.
I am extremely hard working, personable and very driven.
 
5.
I am good at working with peope, honset,resposible.
 
6.
Dependable , willing to learn, Desire to perform at a top level.
 
7.
Personable, friendly and have great customer service.
 
8.
I am honest, knowledgeable of our products and approachable.
 
9.
I am determined, ambitious, and definitely an over-achiever.
 
10.
I am a quick learner, I am social and very enthusiastic to help others.
 

Whole Foods Pros

1. Commitment. To all aspects...product, community, team. April 5th, 2014

2. The variety of products and endless ideas from the web site and food app. July 23rd, 2014

3. The fact that the company not only helps customers with a healthy life style, but that they support the community and producers. November 21st, 2014

Question
#8 of 39

Have you ever helped someone else achieve their goal or helped to better themselves, if so, how?

User Submitted Interview Answers

1.
Yes, I helped many people with their diet. I do believe eating healthy is important, so I love helping people with diet. My major is Nutritional science, that's how much I love it!
 
2.
Enrolling students at UOP
 
3.
Yes to give good advice ,helped by diffrent the person what ever needs ,clothes money, and food to go to school.
 
4.
I picked out my replacement. I trained her..and gave her the confidence to know that she could do the job!
 
5.
I have helped a TM reach his goal , he was once a boothie and the got stepped down and them came over to our store to be a boothie! I seen his potential and ask him his future goals he wanted to move up and I prepared him for the next step helping him run his floor and learning back of the house work he went for a supervisor a=interview and got the job.
 
6.
By asking good questions. I ask them what they think is going well and what is not going well. How they are planning to do something and if they would like some input from me.
 
7.
I have built teams of workers who through hard work a dedication went on to become sucesful chefs at other hoetels and restaurants and hotels as well as retained a core group of team mambers who continue onsome for over 15 years.
 
8.
As a Chef I help many people move on in that role and have created teams of workers with longegvety in their position some have worked with me for over 20 years now.
 
9.
As a chef I have mentored many people to go on and become chefs and pride myself on my team building to bing out the best in my staff.
 
10.
Yes by giving them positive reinforcement and helping them to believe in themselves.
 

Question
#9 of 39

Why do you feel you will be better suited for this job than the other applicants?

User Submitted Interview Answers

1.
I have a passion for cooking and have been involved with special diets for the past 10 years. I know the importance these diets play in a person heath. I also have the skills to guide and product knowlege to help in the perperation.
 
2.
I love people and doing wait I can to make my team members happy and my customers.
 
3.
I like team building and I like working with people who share the same passion as I do.
 
4.
My passion for my craft and my desire to grow both personaly and professonaly.
 
5.
I feel like I know a lot about Nutrition, hence, food, etc. I've read some books about Nutrition. I pretty much know almost all the name of plant-based food. I'm always smiling and I make people happy. Also, I make my boss look good because I work hard.
 
6.
I am passionate about healthy eating and enjoy working with people.
 
7.
Because I work hard. I know that by doing to effects everyone. And even makes the managers look better!
 
8.
I am a hard worker never late dont call out and no job to small or to big that cant be done.
 
9.
I am outgoing , iam responsible , I am organized,professional, MY Joy of working with TMs and mentoring and always giving my customer 100% satisfaction.
 
10.
My outgoing personality and my joy of working with food.
 

Question
#10 of 39

Do you need a job at Whole Foods or just working for fun?

User Submitted Interview Answers

1.
Of course I need a job, but I like to make it as fun as possible while doing the right stuff.
 
2.
My overall goal here at whole foods is to grow and have fun while growing.
 
3.
I need a job but I am also looking to have fun at work.
 
4.
I need and want a job at whole foods, it would be such a privilege to work in an environment that is ethically linked and is at the same time a fun place to work.
 
5.
I need to work.
 
6.
I need to work but I like to have fun while I am working.
 
7.
Yes, I've been trying to apply at Whole Foods because it will benefits me!
 
8.
No i will not be working for fun.
 
9.
Yes want a job at whole foods and hear its a fun place to work.
 
10.
I need a job at Whole Foods, but thrive in an environment where everyone including the customers are having fun.
 

Question
#11 of 39

What would you do if a coworker asked you to help steal?

User Submitted Interview Answers

1.
Tell them no...go about my job. I would also alert management.
 
2.
Say no and go about my work, then report the suspicious behavior to management.
 
3.
I would respectfully decline and continue my work. Then inform management.
 
4.
I would say no, and I would suggest he/she will be caught and get in trouble. If I found out that person steal from the company, I would report to leadership.
 
5.
I would report this activity to the store manager, team leader or call the team member tip line.
 
6.
I'd ignore his request and just keep doing my job.
 
7.
I would say no and then contact Store leadership immediatly.
 
8.
I would tell them no, go about my work activities and repot it to my manager.
 
9.
Be appalled, disgusted, refuse, enlighten management.
 
10.
Tell them no I will not help and report any suspicious activity.
 

Question
#12 of 39

Do you prefer working in a team environment or alone?

User Submitted Interview Answers

1.
I prefer working as a team, that's for sure!
 
2.
Team environment,think we could learn from each other.
 
3.
Team ! if you work in a team more stuff can be done faster.
 
4.
Working as a team, we can always learn/teach from others.
 
5.
I prefer working in a team.
 
6.
I love teams since they can come up with more ideas for how to accomplish a task.
 
7.
Having done both, I can say I enjoy team environments more.
 
8.
I am a team player I like reaching solution through group particapation.
 
9.
I love working with a team . It contributes to everyone personal and professianl growth and fuels the passion of exclance.
 
10.
I like working on a team with people who share the same values as me. I feel or passion and creativity will lead to sucessful out come.
 

Question
#13 of 39

What do you know about the quality of products we sell?

User Submitted Interview Answers

1.
Very high quality, non-GMO products, and its not only products but whole foods reaches out to the community.
 
2.
The products sold are both natural and oragance and GMO free. When ever possible grown in our own valley.
 
3.
Cage free eggs no artificial Flavors are color no added preservatives.
 
4.
I know through my research that whole foods has and does business with local growers to bring the best quality localy grown goods to the consumer.
 
5.
I know that they are all natural and organic, non-GMO foods. They are grown ethically and packaged with an emphasis on sustainability. They are healthful and nourishing.
 
6.
I know that you have strict standards about what you carry. Every product that I have bought has met my standards. I like the fact that you offer both natural and organic versions of everything.
 
7.
This store carries the best product. I love how this store sells a lot of vegan products which is very nice! Also, this store don't sell harmful products that contain bad chemicals.
 
8.
I know that they are all natural and organic, non-GMO foods. They are grown ethically and packaged with an emphasis on sustainability. They are healthful and nourishing.
 
9.
Everything is fresh, organic, preservative free, dye free. Inspection is vital for all products on the shelves.
 
10.
Very well. Always more to learn. I like the commitment to give the customers the best possible product.
 

Question
#14 of 39

Tell me about a time when you had to be a leader. How was the outcome?

User Submitted Interview Answers

1.
When my Manager and Assistant Manager were on vacation, I was the MOD and there was no schedule made and none of the department managers had access to the schedules, so first I had to quickly draft a schedule and informed all employees of their breaks and lunch times.
 
2.
I created a club called the Holistic health which is about eating healthier. I was the leader since I created this club. My duties were to help the students eat healthier and what are the benefits of healthy eating, etc.
 
3.
Being a manager at my job meant being a leader each day. I had to effect each person in a positive manner to make things work well. And usually they did!
 
4.
Had to train an experince meat cutter how to mercahdise pruduct for better yeld. Outcome better looking product with less waste.
 
5.
Stuck in dew with many people had to organize hotel room, transportation, etc.
 
6.
Working at Menards, I had to be a leader everyday and I really enjoyed pumping up all the other employees for their shift.
 
7.
Being a leader is part of my routine at work. I present ideas to make the food look better and get people to agree with it and to help me accomplish the task.
 
8.
Everytime a manager or a supervisor went on his lunch break, I was given the walkie talkie and keys and I had to make sure everything was stocked and everyone was doing their job correctly.
 
9.
I met with the production team to find out why they were so unhappy with IT support. After listening to them and explaining what our process is and what we can adjust to help them, we all left the meeting meeting very happy.
 
10.
I was a chef on a very large banqeute for VIP account at our hotel. It was a 7 course meal for 75 peopel . The customer requested medium rare steaks. As chef I was incarge of the all the cookin and timeing of the plate up . With the proper comunication with the Banquite captain we were able to have a succesful out come with great results .
 

Question
#15 of 39

Tell me about a time you received good customer service.

User Submitted Interview Answers

1.
I was checking out at Whole Foods and the cashier noticed that my cloth bag had a few tears at the bottom, so the produce might fall out. He gave me a new cloth bag for free, because he didn't want me to lose any groceries but he also didn't want me to have to use plastic! This showed great consideration and an emphasis on sustainability.
 
2.
When I needed some plumbing supplies I was shown where product was & suggested other alternitives.
 
3.
One time a cashier saw my torn bag and gave me a new one for free.
 
4.
At Whole Foods, there was a product not in stock. The associate showed me similar products and then took my name and phone number down. Theyd call me when the product was in stock and would set aside the amount I wanted to buy.
 
5.
One time I was shopping at a wholefoods location and my back was ripping at the bottom the team member that was checking me gave me a new bag so that my stuff will not fall out .
 
6.
At whole foods everyone is very helpful in helping you find what youre looking for.
 
7.
Waitress in restaurant recognized that the food had been in the window a long time and cheerfully removed it and brought new items out.
 
8.
I was dinning out and my order was not right. I asked my the wait staff for help. I recived the right order and an a apology by the resturant manger.
 
9.
I was at ACE hardware store because I had to fix a pluming problem. Ias soon as I walked in I was greeted with a smile and escorted to all the parts I needed to fix the problem and given helpful tips on how best to fix the problem.
 
10.
I had a plumbing problem at home to fix it I needed parts . I went ACE hard ware and was greeted not only with a smile but an escort to the parts I needed and advise on how best to fix my problem.
 

Question
#16 of 39

Tell me about a time when you did not have enough time to complete all assigned tasks. How did you prioritize?

User Submitted Interview Answers

1.
If I found myself without enough time..and lots of things to do. I asked for assistance.
 
2.
I had a group leaving for the airport who needed to out in a hurry and a brakfest metting both at tyhe same time . I called another chef from the line to to put out the meeting while I served the the group who had to be the airport. Both completed to satisfaction.
 
3.
When our ordering systems were down and the orders were due by 12, my assitant had called in and I had to manually record my orders and I enlisted the help of another employee to cover the floor while I places my order.
 
4.
Things that can be delegated I delegated , and I would to the rest.
 
5.
I did the most important items first and sought out help to complete everything else.
 
6.
As a receiver, I am often getting multiple deliveries at the same time. We run our business as a first come first s.
 
7.
I had a group of peopl who needed to get to th airport at 7:00 am and a group of people who had a breakfest meeting both going at the same time . I choose to get the people to the airport and delay sevice to the breakfest meeting by 5 minutes.
 
8.
I had an early morning group going to the airport and a business continatal breakfest going out at the same time . I had to call the captain of the baquets to pick up the conteinatal braekfest and as took care of the group going to the airport.
 
9.
I would usually ask a team member for help. I would prioritize by working on the most important tasks first.
 
10.
I delegated the tasks according to available strengths, interests and talent and completed the remaining tasks myself.
 

Question
#17 of 39

Do you have any friends or relatives that work at Whole Foods?

User Submitted Interview Answers

1.
No, I don't have any friends on relatives, but I get along with all of the employees! I'm always smiling and I tend to be thrilled when I see them.
 
2.
No I do not whole foods is new to our area and region.
 
3.
I had one friend working in Jacksonville. He has since left employment.
 
4.
My owner at my last job was a Whole Foods regional manager and my store team leader was a sign artist for Whole Foods.
 
5.
I have grown closely with my leadership and team members.
 
6.
I have people I consider friends. No relatives thus far though.
 
7.
I did not have any friends when I started, but I do now.
 
8.
No, whole foods is new to our area and region of the country.
 
9.
No whole foods is very new to our area and region.
 
10.
I do not however, I have many friends and family who shop here!
 

Question
#18 of 39

Tell me about a time you had a difficult customer and what you did to difuse the situation.

User Submitted Interview Answers

1.
We ran out of decaf coffee beans. A regular customer could only drink decaf so I suggested other alternatives one of which she was surprised we offered and ordered it.
 
2.
I had a customer who wanted to return something that was over 50 dollars however the customer did not have a receipt and no id, I let the customer know the policy that we are not allowed to do returns with out one or the other I told her that I would have to get approval I called the shifty on duty and they where okay with the return I apologized to the customer and let her know next time she would have to have the receipt and or state id.
 
3.
I talked calmly and slowly. I repeated what they said in different words to make sure I understood the issue and also told them I would work to correct the situation.
 
4.
Getting ready to leave when customer ask if we had more steak in back did not like the ones in case so I stayed a few minutes over & cut some to his order.
 
5.
I apology to them.
 
6.
I always listen to what the customer has to say. Let them know I understand...and apologize.
 
7.
I dealt with difficult customers on a daily basis at my previous job and the best thing to do is figure out any way to make that customer leave with a positive attitude.
 
8.
I had a cousmter who was unstaisfied there food. I replaced there meal and personaly aplogized about the situation and offered them a complimentary meal on there next visit.
 
9.
I had a customer that asked another employee about breakfest at lunch time I happen to be in the dinning room just as the employee was getting ready to respond by telling the customer that I hope was open down the street. I introduced my self as the chef and told that yes I could accadate that request. They were happy and stopped in our restaueant many times ther after.
 
10.
I had a customer who did not like his order instisted on a new plate instead of the srver bringing out the new order I did and introducted myself as the chef and would be happy to make what ever he wanted the way he wanted . The customer was happy that I took the time to make it right he became a regular customer.
 

Question
#19 of 39

How would your references describe you?

User Submitted Interview Answers

1.
Personable, honest, outgoing, determined, funny.
 
2.
Hard working, focused, driven and personable.
 
3.
My references would say I'm extremely hard working, driven, persistant and fun.
 
4.
I real outgoing person willing to go above and beyond.
 
5.
Outgoing, fun, loyal, dependable, smart...and the list goes on!
 
6.
A great responsible person, very easy to work with, caring professional ,
 
7.
A very loyal hard working person who is passonate about his work and the job he does.
 
8.
Dependable, happy, outgoing, willing to do much more than what is asked or needed.
 
9.
Considerate, compassionate, hard working, creative, talented, fun.
 
10.
Intelligent, friendly, hard worker, conscientious.
 

Question
#20 of 39

What do you like most about Whole Foods?

User Submitted Interview Answers

1.
So many vegan food choices!
 
2.
The fact that all the food is delicious and nutritious.
 
3.
The quality of the products and the employee interactions.
 
4.
I like how whole foods is not a regular grocery store. Whole foods is unique in that they work with local vendors to make better living choices and they strive to make employees happy.
 
5.
The quality of the merchandise carried, and the care for the customers.
 
6.
I like that they really make an effort to provide great quality foods as well as locally grown foods to their customers. After all, you are what you eat.
 
7.
Whole foods has very quality food and it is healthy.
 
8.
Reasonable priced, and more healthier options.
 
9.
The warm and welcoming environment from shopping here to working here its all around a great atmosphere to be in.
 
10.
The Option To Pick Healthy Food With Great Taste !
 

Question
#21 of 39

Have you shopped at Whole Foods before?

User Submitted Interview Answers

1.
Yes, I literally spend my whole pay check at whole foods. They sell many vegan food choices which I love! Also, it smells good and it just beautiful.
 
2.
Yes, I shop at Whole Foods regularly. I'm a vegetarian and there's just no other store where I can find fresher produce and more vegetarian options.
 
3.
I love shopping at Whole Foods it is a sensory experiance, involving sight sounds smells and best of all taste.
 
4.
Yes. I shop at Whole Foods all the time. I love the variety of choices. I love the friendliness and knowledge of the staff.
 
5.
Whole foods is new to our area and I have never shopped at their stores but I am familer with the operation through web searches and I like their business concepts.
 
6.
No whole foods is very new to our valley and our region.
 
7.
Until nowa lot of my friends and family have told me a good things about the company in the store.
 
8.
No I have not because we dis not have a whole foods near my home.
 
9.
On occasion. I just moved back to the Dallas area.
 
10.
Yes. Not every week, but if I am preparing something special or looking for something really specific I do.
 

Question
#22 of 39

Why do you think you will like working at Whole Foods?

User Submitted Interview Answers

1.
I think the single most important factor for happiness at a job is how you feel about the team you're working with - and I get the sense that I would fit in very well with this team. It seems to me that your staff is very friendly, enthusiastic, and talented.
 
2.
It's one of the best companies to work for. i enjoy helping customers.
 
3.
I heard a wonder full things about Whole food . i would like to be the part of whole food worker whole food is a good place
 
4.
I've heard very good feedback about the store and i love the environment when i come in.
 
5.
Goes back to prior answers really. I like the commitment.
 
6.
I love the store experience and healthy life style. I also like to have fun at my job.
 
7.
I like working with like minded people who share Ideas and knowlege to achive good resluts.
 
8.
I love working with people who share the commitment and passion as desire I do.
 
9.
It will a joy working with peopel who share my passion and desire to create and explore new ideas.
 
10.
I would like to some day open a bakery cafe with high end but affordable food and baked goods. Whole foods does this and I could learn so much for the future.
 

Question
#23 of 39

When was the last time you contributed to a team effort and what was your role?

User Submitted Interview Answers

1.
We had to discuss plans for company merge. This called for technical people, end users and regional employees. I setup meetings and setup brief agenda for meeting and then we discussed as team follow up items and who was going to do what.
 
2.
Everyday in the kitchen is a team effort, from prepping the food to washing dishes, we all work together as a unit.
 
3.
I contributed by getting all employees to work as a team and praised them after they did a good job.
 
4.
Getting shoping carts role doing it in a timely manner.
 
5.
Last year and i had to package ribs to put out in the case.
 
6.
Leader ship was i role.
 
7.
Whole planet I contributed with my marketing team helping design and put up signs as well as coming up with ideas to help raise money............
 
8.
Two years ago when I played football. I was there to help the team win.
 
9.
Our team was assisgned to a banquete for passover special diets . Which included vegan enteris our task was to prepapre and present these in an apllieling was . It was a total team effort which included everyone. My role was plate set up and production and service .
 
10.
I work for a kosier passover group as a prep cook for special and vegan diets. Our team did the whole meal including plate presintation. It was a total team effort we all just clicked and got the job done .
 

Question
#24 of 39

Do you have an interest in learning about the products we sell at Whole Foods?

User Submitted Interview Answers

1.
Yes I feel in order to give great customer service you must have knowledge on the products you sell. As a cashier you are the last impression that we give the customer.
 
2.
Of course, I am currently studying nutrition so I would love to learn more about what whole foods products are all about.
 
3.
Yes i am very interested in learning about all products whole food sells.
 
4.
Very much i even eat like this.
 
5.
Yes intrested in learning more about organic & healthier foods.
 
6.
Absolutely, its an amazing very interesting category.
 
7.
Very much so I always what to learn more about health and a heathly live style.
 
8.
I love learning about and using new products. I have lost 30 pounds through healthy choice in my diet. Learning about those products are the only way I did that.
 
9.
I am very interrested ,I have lost 30 pounds by watching my diet as well as my porton sizes I know that a healthy eating and excerse leads to a way better lifestyle.
 
10.
Absolutely! I have a thirtst for knowledge where it benefits me and I gan pass this knowledge on to others.
 

Question
#25 of 39

Have you ever called off from work before?

User Submitted Interview Answers

1.
Yes, but I used to rarely call in sick. I work at UPS which is all about lifting packages, etc so you can get hurt if you don't work safe. If I work at a store, I don't think I will ever call in sick because I eat very healthy and take care of my self!
 
2.
I have called off from work twice in the 2 1/2 years that I worked with Vitamin Cottage. Once I had pneumonia, the other time I had the flu.
 
3.
No i have never called in sick at any job i have had.
 
4.
On rare occassions. If feeling bad...I come to work and buy something that will make me feel better.
 
5.
I never have. I once had to leave early due to an aura migraine and felt really bad about leaving my team members behind.
 
6.
I have on critical occasions , but it is not frequent.
 
7.
Yes, I have but I always have given my manager plenty of notice at least 8 hours of that call off. I do not come to work to infect other people or under perform.
 
8.
I have called off work but given my supervisor at least 8 hours notice before hand so my postion could be filled.
 
9.
Yes but I have alwatys given my supervisor at least 8 hours notice so he could cover my place.
 
10.
I have but rarely. Working in the food business, if I was contagious, I feel it best not to come in.
 

Question
#26 of 39

Would you say you are a sociable person?

User Submitted Interview Answers

1.
Yes. I love talking to strangers and hearing their stories. I especially love finding the one topic they get very excited about and asking them questions about it.
 
2.
Yes, I love people and enjoy learning from people.
 
3.
Yes very socialble I always greet evryone with a hand shake and a extended hand.
 
4.
Yes, I love to be around people. I am very friendly toward them.
 
5.
Appropriately sociable. It depends on context. I do a lot of code switching.
 
6.
Absolutly, I believe I can fit into most social moments.
 
7.
I like to meet and grett all people with a warm open smile and an extended hand.
 
8.
Yes I am I always greet people with a warm smile and an extended hand.
 
9.
Very I love talking to new people getting to know everyone.
 
10.
Yes, I love people, meeting all kinds of new people is a joy for me.
 

Question
#27 of 39

Describe a time when you disliked company rules in your last job?

User Submitted Interview Answers

1.
The rule was not fair.
 
2.
If i thought a rule was not fair i spoke with the manager about it.
 
3.
If there was a rule I didnt agree with I would speak with manager with my concern.
 
4.
Company rules! rule! it keeps every thing consistant.
 
5.
Employee lost sister in law in death and company rules were to only get one day off. I went to HR and asked that he get two days since the funeral and the death were all during the work week. It was granted.
 
6.
I understand that their are rules and they are in place for all to have equal and fair undiscriminted work envirorment for all.
 
7.
I did not like the limted budget set by the company but I did adhere to them .
 
8.
I worked at a coffee store within a big conglomerate. Management and rules in how things were to be done of each of these places sometimes conflicted.
 
9.
That we could not sample product to tell a customer what it was like.
 
10.
During a team meeting, time was called before everyone had an opportunity to voice their opinion.
 

Question
#28 of 39

What do you know about Whole Foods?

User Submitted Interview Answers

1.
I know that it is a company that sets high standards for their food. Only organic or all natural foods make the cut. Environmentally friendly as well.
 
2.
Whole Foods is a grocery store that sells high qualities food. They sell almost everything, you name it, it is there. Also, they care about health, so they sell a lot of organic food and I've read how whole foods would eliminate bad food if people vote it out.
 
3.
Lots! I have read over the standards. Shopped at the stores.
 
4.
That they high standards for thee organic & natural food they sale.
 
5.
Whole foods sells the highest quality of products.
 
6.
They have many programs that deal with helping the local community, cities(one of them being the south side of Chicago) and food programs in about 60 countries.
 
7.
The company is a company wants their employees to grow both personaly and professionaly in a friendly envirormant of like minded people.
 
8.
I researched whole foods web site throughly a found out history and all about the work enviroment and the fresh healthy products they carry.
 
9.
I have done some research on line and found out about the history and how employees felt about their careers with whole foods.
 
10.
I know Whole foods cares aboutits customers health and happiness the environment, the communities and where and how it gets its products.
 

Question
#29 of 39

What is your philosophy on eating well?

User Submitted Interview Answers

1.
Eating well is vital and we must eat well to function fully.
 
2.
I like to eat more vegetable and i like to go gym to make burn my calorries.
 
3.
Its a game really. Everyone says...you are what you eat. My body tells me that its so. I like to eat as clean as I can...even if going out to a restaurant.
 
4.
I believe in the 80/20 well. We need to take good care of our bodies most of the time and occasionally indulge on things we know are not as good for us.
 
5.
I have lost 30 pounds by watching my diet I enjoy eating good things and try to moderate my portion sizes so I am able to enjoy the foods I like to eat.
 
6.
I have lost 30 pounds with proper diet and excercise .
 
7.
Eating clean and training dirth leads to a longer happier healthier life.
 
8.
I like to eat as close to the source as possible as well as eating seasonally, I also believe in eating the healthiest, cleanest products possible and would rather eat a small amount of something within those lines rather than a bunch of something else.
 
9.
Eat what you enjoy in balance with what you should.
 
10.
My philosophy on eating well is that when you eat well you are helping your body stay healthy.
 

Question
#30 of 39

How would you deal with an angry customer while you were busy completing tasks?

User Submitted Interview Answers

1.
I would certainly stop with what I am doing to help an angry customer. I would listen carefully and ask them what I can do to make them happy and then I will try my best to help.
 
2.
I would stop and give the customer why attention. Depending on the issue, I would either attempt to resolve it myself or find a Team Leader to assist the customer.
 
3.
I would stgop my task and talk to the customer and help them find whatever they were looking for and listen to them.
 
4.
Working at the brewery is always a team effort, everyone on the packaging line has a specific role and contributes to success.
 
5.
Customers come first so I would stop the task that I was doing and do everything I can to understand why the customer is angry and make it right.
 
6.
Apologize for the inconvenience and assure customer that you want to make it right and that it will not happen again.
 
7.
I would try and help them come to an agreement and if not I would let management know.
 
8.
I stop my task. Listen to the customer...they are why we have a job.
 
9.
I stop what I was doing listen & try to resolve issue.
 
10.
I would stop doing what I am doing give my customer my 100% attention.
 

Question
#31 of 39

Have you noticed our employees give excellent customer service, will you be able to do the same?

User Submitted Interview Answers

1.
I have noticed and believe that with my skills and experience that delivering excellent customer service would be natural for me.
 
2.
That and more. Like I said earlier..anyone wanna up their game?
 
3.
Yes I use that experence to help me grow my own knowledge and promote a better service.
 
4.
I learn better from examles and I take each part of service as learning experence.
 
5.
I learn better from examles and I take each part of service as learning experence.
 
6.
I learn by example and I think watching someone interact is a great teaching tool to learn from. Yes I know I can.
 
7.
Absolutely! This level of customer service is one of the many attractions of whole foods stores.
 
8.
Yes I Would, Customer Service Is Very Important And Thats What Whole Foods Is All About.
 
9.
Yes, I am one of those people who comes to work with a smile on. I get along with almost everyone I meet. In my experience in service I have found I have a real talent for find what people want and making them happy. Customers want to feel special, like they are worthy of your attention and time and like their problems are important and worth solving promptly.
 
10.
Yes, I would really give this my all. The company prides itself on its customer service and how it treats the community and I can really stand behind that.
 

Question
#32 of 39

Why should we not hire you?

User Submitted Interview Answers

1.
There isn't any good reason not to hire me.
 
2.
Missing out on me becoming an asset for this company.
 
3.
Unless there is no available employment or no growth for hard and industrious workers.
 
4.
I can not think of any reason why you should not hire me.
 
5.
I can not think of reason why you should not hire me.
 
6.
You should hire me! I share whole foods passion for healthy living, my community and the environment.
 
7.
There is no reason to not hire me, unless Rod Serling shows up and Whole Foods is no longer the unique, innovative company it has always been.
 
8.
I absolutely believe with all of my heart that you SHOULD hire me! I think I would fit in very well here at whole foods, and I know that you will be very satisfied with your decision when you see how hardworking I am!
 
9.
There is no reason why you should not hire me.
 
10.
It would make my life more difficult to manage my time.
 

Question
#33 of 39

What is your favorite food at Whole Foods?

User Submitted Interview Answers

1.
Seeduction bread.
 
2.
Big doughy pretzels, mt. Tam cheese and chantilly cake.
 
3.
Chantilly cake,Brussel sprouts and pumpkin cheesescake.
 
4.
I always gravitate toward seasonal produce. I am especially fond of ripe berries. I like them in cereal, in a smoothie, as a snack. I am also a big fan of Almond Coconut Milk.
 
5.
My favorite food at Whole Foods would definitely be the whole Vegan meat/ cheese section! I am like a kid in a candy shop there. OTher than that, I would say the organic apples!
 
6.
My favorite food at Whole Foods is the peanut butter. I love that a customer can pick out the type of peanut butter that he or she wants.
 
7.
Its probably a tie between the sushi and the pizza.
 
8.
Haven't tried anything looking forward to though it's much more interesting them my own super market.
 

Question
#34 of 39

If you could prepare and share a dinner with anyone, who would it be and what would you make?

User Submitted Interview Answers

1.
Bill murray.
 
2.
Hmmm...I would share a meal with Dolly Parton, love her. And I would make shiskabas. Nice selection of both beef and chicken, potatoes, peppers etc on the grill.
 
3.
It would be with my family and I would make a turkey on the grill.
 
4.
I would share dinner with my dad who passed away he loved Italian Bean soup and homemade fresh bread. We would prepair it together and enjoy each others company. Then enjoy our time as family eating at the table as whole family.
 
5.
My Mom and Dad. We would all make something my Mom would bake bread and cherry pie my Dad would make his own feash Chicken soup and Green Salad and I would make Beef Stew with Biscuit top.
 
6.
My famil. I would make macaron, rice and gravy, fried chicken, mashed potatoes and rolls.
 
7.
Veggie shish kabobs on top of quinoa with a nice glass of malbec.
 
8.
I dont know the person but I would my salad, steak, rissoto, and raspberry sorbet.
 
9.
My mom, red beans and rice, cornbread and brownies.
 
10.
If I could prepare and share a meal with anyone it would have to be with my mom. I can see myself preparing her a baked salmon glazed in garlic butter, kale sauteed in garlic and mashed potatoes.
 

Question
#35 of 39

How would you handle an irate customer that has screamed at you for three minutes straight?

User Submitted Interview Answers

1.
I would listen calmly, I will not obviously scream back at the customer. To solve his/her problem, I would listen carefully and try to solve it. If I am not able, I will ask a team leader to assist this person.
 
2.
I would stay calm and first and foremost acknowledge their anger/disappointment. I would not take it personally, because you never know what his/her day might have been like. I would apologize and take steps towards solving the problem at hand immediately.
 
3.
I apologize..and ask them what they would like me to do for them.
 
4.
Listen calmly and try to resolve problem & or call manager for assistance.
 
5.
Calmly listen to their entire situation, apologize that the problem had to occur, explain what solutions are available and help them from there.
 
6.
I try to solve the customer problem.
 
7.
I would just listen to hear what she/he has to say and then just give a deep and sincere apology and try to fix the problem.
 
8.
Apologize and listen to the customer, listen to their problem air situation and have a team ember assist me.
 
9.
I would calmly listen to what they have to say, try to solve the issue and if all else fails get a manager to help.
 
10.
I would get support from courtesy desk and if no solution is possible, ask team leader or shifty to help customer.
 

Question
#36 of 39

Tell me about your experience working in retail?

User Submitted Interview Answers

1.
I don't have experience as I've always worked at warehouses, however, I shop at retail stores a lot and so I know how it works. I am a fast learner and I know what it takes to work as a team.
 
2.
Been in retail for the past 7 years. All front of the house, customer service stuff.
 
3.
I have work at publix for 12 years.
 
4.
Well i have had good experience with my jobs.
 
5.
Its was a good learning experience.
 
6.
I worked in a few restaurants. It was fun, fast paced and always different.
 
7.
My retail experience has been positive. Daily interactions with people, challenges and learning to work as a team has taught me and given me a wealth of knowledge to be successful in this field.
 
8.
My experience working in retail has been a lot more pleasent them I thought.
 
9.
I have worked at a drugstore, a couple of department stores, a couple of specialty store/boutiques, an artisan candy shop and grocery store.
 
10.
I learned a lot from working various stores. In each store you experience different customers and learn to deal with lots of scenarios and how to deliver good customer service.
 

Question
#37 of 39

Tell me about a time when you went above and beyond for customer service?

User Submitted Interview Answers

1.
I focus my responsiblity.
 
2.
I get befor 10 minte and i will talk alitel with my co workrs and ready to work.
 
3.
I prepar my self for the next day.
 
4.
Student didn't have access to computer, or know how to work a computer. Walked him through the process of conducting an email, to attaching a file in an email. Spent about 10 hours working with him before he even started his first class.
 
5.
There was a time that a customer was very angry because she had lost something that was very personal to here, she came to the customer service desk and was crying she had lost her glasses and she said she had looked every where and couldnt find it I told her I would write down her name and number and I gave her the store card and told her I would look for it. I found it upstairs in the cafe I called her and she was so delighted. When she came and picked the glasses up I was not at work but she wrote a rave and rants card out for me. She was very happy and delighted.
 
6.
I follow my duties. I don't go beyond unless necessary, such as a customer who needs a product that is out of stock. I'd suggest that person to order it online. You can get anything online!
 
7.
I think that good customer service is never about going above and beyond. I mean...I walked someone to their car in a storm holding an umbrella...does that count?
 
8.
I knew a site had an issue. I personally went there and walked around with staff to correct all issues, no matter how long it took.
 
9.
I found out it was a customers birthday and our team of servers and cooks joined in at preparing that cusomter and their guests with a VIP meal and service. It rewarding to everyone who took part .
 
10.
I knew it was going to be one our regular customers birthday so our staff organized a surprise party for them.He was very surpised by our guesture and we all felt a little better by doing it.
 

Question
#38 of 39

What are some of your weaknesses?

User Submitted Interview Answers

1.
I've always striven to give the customers I've helped exceptional customer service.
 
2.
Neither, I want a career where I can learn and grow within the company.
 
3.
Every time a customer is looking for a product I walk them directly to it on the shelf. It saves time because I've had customers that didn't see it when it was right in front of them.
 
4.
I see myself working for whole foods.
 
5.
I would stop and listen to the customer. I would either resolve it myself, or find a Team Member or Team Leader to fix the issue.
 
6.
Very rarely, as I think it's important to be on time. If I know that I'm going to be late, I call immediately.
 
7.
I am not very good at communicating directly to customers. I'm always trying to improve my communication skills. But don't misunderstand, I like to help people and I try my best to communicate.
 
8.
The rules were fuzzy, but I came up with a possible solution, which I took to my manager before implimentation. He approved of it.
 
9.
The Dali Lama and if he didn't have any special dietary restrictions I would make red pepper gnocchi with buffalo chicken and bleu cheese alfredo sauce.
 
10.
I have come trying to be the person who always hits the home run I learned to rely on my teammates to accomplish goals and allow them to grow with the team.
 

Question
#39 of 39

How can I trust you not to steal?

User Submitted Interview Answers

1.
I 'm honest and reliable person.
 
2.
I am honest.
 
3.
I'm an honest person and I would never do anything to jeapordize my career.
 
4.
You would have to trust in me. Given the chane I will prove your trust was valid!
 
5.
I am a leader and I lead by example. I would not steal from a company that I wlove.
 
6.
I only come to a work place with what I came in with.
 
7.
My work etic is honesty and leave my job the way I came in that day.
 
8.
I dont believe in stealing. A person without integrit has little inside worth. I strive to be as positive and good as I possibly can.
 
9.
Fair wages for fair work, treat me like a human with feelings and emotions, and I will not feel compelled to steal. Trust is a two-way street. I give you trust to secure a safe, fair, inclusive work environment and you trust me to not steal.
 
10.
You can trust me not to steal by setting me up with little things to watch over.
 
X Close

PRICING OPTIONS

Unlock professional interview answers for your Whole Foods practice interview

Get answers and advice for all 39 Whole Foods Interview Questions
Gain access to over 250 Professional Interview Answers for Behavioral, Leadership, Problem Solving, Teamwork, and more Interview Questions
One time payment
All plans are subject to our Terms of Use
We are not affiliated with Whole Foods. These are practice questions created
by Mockquestions.com