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Top 35 Whole Foods Interview Questions
Question 1 of 39
How well do you handle customer complaints?
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Whole Foods Questions and Answers
Question 1 of 39
How well do you handle customer complaints?
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Addressing customer complaints is an essential part of customer service, and the interviewer wants to hear that you are okay talking through a customer's complaint. Start off by telling the interviewer that you do not mind addressing customer complaints, and you recognize that most customers have good intentions when coming forth with a complaint. Tell the interviewer that you take time to listen to everything the customer has to say first to ensure you truly understand what they are upset about. Next, share that you make eye contact with the customer and sincerely apologize to them. Finally, be sure to mention that you offer to correct any mistakes that were made or take the appropriate action to rectify the situation.
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Question 2 of 39
Where do you see yourself in five years?
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The interviewer hopes to hear that you will stay with the company long-term. If you are a student, tell the interviewer that you plan to stay at Whole Foods through graduation, and then share what career or further education you hope to be pursuing at that five-year mark. If Whole Foods offers careers in your field, such as management, be sure to mention that you would be open to considering a career in your field at Whole Foods if one is available upon graduating. If you are not a student, no problem! Simply share that you see yourself working at Whole Foods! You may even mention that you hope to have received a promotion by the five year mark.
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Question 3 of 39
How often are you late for your responsibilities, such as school or work?
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Question 4 of 39
Why would you like to work at Whole Foods?
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Question 5 of 39
What is your best personal trait?
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Question 6 of 39
What's your favorite meal?
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Question 7 of 39
Name your three best qualities?
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Question 8 of 39
Have you ever helped someone else achieve their goal or helped to better themselves, if so, how?
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Question 9 of 39
Why do you feel you will be better suited for this job than the other applicants?
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Question 10 of 39
Do you need a job at Whole Foods or just working for fun?
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Question 11 of 39
What would you do if a coworker asked you to help steal?
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Question 12 of 39
Do you prefer working in a team environment or alone?
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Question 13 of 39
What do you know about the quality of products we sell?
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Question 14 of 39
Tell me about a time when you had to be a leader. How was the outcome?
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Question 15 of 39
Tell me about a time you received good customer service.
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Question 16 of 39
Tell me about a time when you did not have enough time to complete all assigned tasks. How did you prioritize?
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Question 17 of 39
Do you have any friends or relatives that work at Whole Foods?
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Question 18 of 39
Tell me about a time you had a difficult customer and what you did to difuse the situation.
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Question 19 of 39
How would your references describe you?
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Question 20 of 39
What do you like most about Whole Foods?
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Question 21 of 39
Have you shopped at Whole Foods before?
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Question 22 of 39
Why do you think you will like working at Whole Foods?
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Question 23 of 39
When was the last time you contributed to a team effort and what was your role?
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Question 24 of 39
Do you have an interest in learning about the products we sell at Whole Foods?
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Question 25 of 39
Have you ever called off from work before?
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Question 26 of 39
Would you say you are a sociable person?
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Question 27 of 39
Describe a time when you disliked company rules in your last job?
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Question 28 of 39
What do you know about Whole Foods?
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Question 29 of 39
What is your philosophy on eating well?
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Question 30 of 39
How would you deal with an angry customer while you were busy completing tasks?
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Question 31 of 39
Have you noticed our employees give excellent customer service, will you be able to do the same?
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Question 32 of 39
Why should we not hire you?
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Question 33 of 39
What is your favorite food at Whole Foods?
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Question 34 of 39
If you could prepare and share a dinner with anyone, who would it be and what would you make?
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Question 35 of 39
How would you handle an irate customer that has screamed at you for three minutes straight?
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Question 36 of 39
Tell me about your experience working in retail?
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Question 37 of 39
Tell me about a time when you went above and beyond for customer service?
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Question 38 of 39
What are some of your weaknesses?
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Question 39 of 39
How can I trust you not to steal?
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Pros for working at Whole Foods