Interviews Questions by Career
Interviews Questions by Company
Interviews Questions by Topic
Get Started
Interview Coach 1:1
Gain the confidence you need by asking our professionals any interview scenario, question, or answer you are unsure about.
Let Us Review Your Answers
Our interviewing professionals will gladly review and revise any answer you send us. Allowing you to craft perfect responses for your next job interview.
Interview Questions by Topic
Interview Questions by Career
Interview Questions by Company

Which Wich Interview
Questions

31 Questions and Answers by Rachelle Enns
Rachelle is a job search expert, career coach, and headhunter
who helps everyone from students to fortune executives find success in their career.
Job Interviews     Companies     Food     Casual Dining    

Question 1 of 31

Have you ever taken the fall for a situation, where it was really not your fault, in order to protect a coworker?

How to Answer
Answer Example
Second Answer Example
1000s of Interview Questions
Win your next job by practicing from our question bank. We have thousands of questions and answers created by interview experts.
Suggested
Interview Q&As
Explore expert tips and resources to be more confident in your next interview.
Behavioral
Common
Phone
Tough
Leadership
All Interview Topics
All Career Q&As
Suggested Career
Interview Q&As
Continue practicing by visiting these similar question sets
Waiter and Waitress
Line Cook
Customer Service
Manager
Assistant Manager
Line Supervisor

Interview Questions

1.

Have you ever taken the fall for a situation, where it was really not your fault, in order to protect a coworker?

Taking the fall for a situation, to protect a co-worker, is a tricky situation. It can show teamwork, but it may not be the most honest thing to do. Talk to the interviewer about your thoughts on taking the fall for something you did not do.

Rachelle's Answer #1

"I do not believe in 'taking the fall' for people based on protecting them. Transparency is always a good idea, and if something went wrong, then it needs to be addressed to prevent it from happening again. When it comes to clients, I will apologize on behalf of the company for errors. In that case, I will do what it takes to protect the company's reputation."

Rachelle's Answer #2

"I have taken the heat for a situation that was not my fault. Honestly, it wasn't anyone's fault, and I understand that sometimes the blame needs to land somewhere when corporate is looking for answers."

2.

At Which Wich we have gained a lot of momentum this year using social media marketing techniques. Do you follow us on Instagram, Facebook, or Twitter?

Before an interview, you should always thoroughly research the company's online presence and, if possible, follow them on social media. This research is also helpful because many companies will post their new openings using their social media platforms. The interviewer would like to know if you are authentically engaged in the Which Wich brand and product.

Rachelle's Answer #1

"I know that you have a great social media presence and I do follow your Instagram account. Of course, your posts always make me hungry!"

Rachelle's Answer #2

"I am not involved with social media; however, I can only imagine that your posts are fun and mouthwatering. Should I end up on these social platforms, I will be sure to follow Which Wich."

3.

How many days were you absent from work last year?

A part of being a diligent employee is to ensure that you are always on time and present when expected. It's great to even be 10 minutes early rather than just showing up right on the dot. Talk to the interviewer about your attendance.

Rachelle's Answer #1

"I had zero unexcused absences last year. In total, I took 12 vacation days out of my 15 allotted days. I was sick just 2, and a note from my Doctor accompanied those. Once I was late due to a terrible snow storm, and I always try to be 10 minutes early for my shift."

Rachelle's Answer #2

"I cannot recall the exact number, but I think it was around three days total. All absences were excused and with notice."

4.

At Which Wich we handle a lot of cash transactions throughout the day. Do you consider yourself responsible and trustworthy? Give me an example.

Assure the interviewer that you are trustworthy and honest. Speak about times in your career that your employers have relied on you. You can also refer to any positive employment references.

Rachelle's Answer #1

"When I worked at Company ABC, I was responsible for balancing approximately 10K in cash every day. There was never a discrepancy. I have solid references who will speak to my honest and reliable character as well."

Rachelle's Answer #2

"I consider myself honest, trustworthy, and responsible. A great example of my honesty would be the written reference that I have from my most recent employer. Here is a copy for you."

5.

At Which Wich we encourage education and training for our employees. If you could further your education, what path would you choose, and why?

Talk to the interviewer about your education and training and discuss any areas where you would like to expand your knowledge. Keep your answer simple. If possible, keep your reply related to the career path for which you are interviewing. For instance: You want to avoid declaring your desire to be a dolphin trainer when you're applying for a regional sales manager role.

Rachelle's Answer #1

"If I could further my education in any way I would choose to expand my knowledge in food and wine pairings. I have always found wine culture to be interesting."

Rachelle's Answer #2

"I appreciate that Which Wich encourages continued education and training. That's so great to hear! If I could further my education in any way, I would choose to take courses in leadership and management. I would love to end up in a supervisory role later in my career."

6.

When you suffer a setback, how does that emotionally affect you and your work?

Everyone handles the stress and disappointment of setbacks differently. Discuss with the interviewer how you typically cope with delays in the workplace.

Rachelle's Answer #1

"Experiencing a setback is always disappointing, and can be a bit disheartening, but I understand that it happens from time to time. If I experience a major setback, I will take a few moments to debrief with my manager and discuss what I could have done differently. Then, I move on!"

Rachelle's Answer #2

"I understand that setbacks happen from time to time. I don't enjoy setbacks, but I do take them as a learning experience. If I face a setback in the workplace, I will often ask for help to recover the time, if a deadline is in front of me. If it's a difficult customer who shook me up, I will take a breather outside for a moment. There is always a healthy way to cope."

7.

When have you spoken up for cause, knowing that it would directly look unfavorable on you, because it was the right thing to do?

Every manager wants a team player who will not resist company policy or argue about every detail of the workload. However; time may come when you need to speak up about something, and it may not look the best on you. Talk to the interviewer about a time that this may have happened to you on the job.

Rachelle's Answer #1

"For the most part, my company abides by all labor regulations. In the case of overtime, they did not abide by the regulations, and I had to speak up for my team. The company was not happy about it because it cost them a lot of money but, in the end, they realized that they were in error."

Rachelle's Answer #2

"I stuck up for an employee bullied in the workplace. They did not fit in, and perhaps their personality was a bit off-putting; however, nobody deserves treatment like that. My co-workers didn't like being called out, but eventually, they came around. All in all, it was worth it to speak up."

8.

Do you think honesty is always the best policy?

Is honesty always the best policy? Talk to the interviewer about your thoughts on honesty in the workplace.

Rachelle's Answer #1

"Sometimes full disclosure can damage someone's self-esteem, and reality isn't always best expressed in full and can be self-indulgent based on the person's intention. In those instances, honesty isn't always the best policy."

Rachelle's Answer #2

"I was always raised to be honest so yes - I do believe that honesty is the best policy. It's best, to be honest, and tell the truth whenever possible."

9.

At Which Wich we put a great deal of value on customer service. How would you describe your customer service skills?

Assure the interviewer that you can meet their customer service standards. Draw on your references or examples of a time when you went over and above for a customer.

Rachelle's Answer #1

"Your customer service standards are one of the reasons I was so attracted to your company. I am highly trained in hospitality and am a very attentive individual. When you call my references, they will attest to my great customer service skills."

Rachelle's Answer #2

"I would describe my customer service skills as consistent, positive, and energetic. As a customer of Which Wich in the past, I appreciate the value you put on customer service."

10.

The casual dining industry is very competitive and turnover can be high. Why do you want to work for Which Wich over any of our competitors?

Casual dining has a higher turnover rate than many industries, and it's often to no fault of the company. Assure the interviewer that you see a longer-term fit with Which Wich.

Rachelle's Answer #1

"I have researched Which Wich and read a lot about your company culture and customer service philosophy. I would choose you over your competitors because your organization seems genuine, honest, and you do what you can to encourage growth in your employees."

Rachelle's Answer #2

"I want to work for Which Wich first, because you have a well-known reputation for strong management, growth opportunities, and fair pay. I would be thrilled to build a lucrative career with Which Wich."

11.

Do you have experience in corrective discipline and terminations?

Terminations and corrective discipline measures can be very difficult to do but, with experience, they do get more comfortable. Talk to the interviewer about the extent of your experience with terminations and discipline.

If you do have the experience: "I have been a part of individual terminations and group lay-offs throughout my career. I am comfortable with these types of tasks."

Rachelle's Answer #1

"I have been a part of individual terminations and group lay-offs throughout my career. I am comfortable with these types of tasks."

Rachelle's Answer #2

"If you do not have the experience: "I have not been in a position to perform terminations or hold corrective discipline meetings; however, I would be willing to perform these types of tasks with a small amount of training and research."

12.

We have some strong competition at Which Wich. What do you think makes us stand out?

The interviewer would like to know what attracts you to a role with Which Wich. Discuss how this position stands out to you over any others.

Rachelle's Answer #1

"I believe that Which Wich stands out above its competitors because it has an incredible reputation for quality food and strong customer service. I'd like to work for an organization that takes quality and service as seriously as you do."

Rachelle's Answer #2

"Through my research of Which Wich I have found that you stand out most by your great online reviews and unique brand marketing strategies on Instagram and Twitter."

13.

At Which Wich we put a lot of pride in the cleanliness of our restaurants. How important is cleanliness to you?

The interviewer would like to know that you have an interest in keeping up their high standards of cleanliness. Give examples of times when you went over and above to meet cleanliness standards in your previous role(s).

Rachelle's Answer #1

"I am very concerned about cleanliness as it has everything to do with first impressions, and also the health of your customers. In my current position, I am always the first to notice anything out of place or in disorder. Rest assured, I would be proud to uphold the cleanliness standards at Which Wich."

Rachelle's Answer #2

"I appreciate that Which Wich has such a strong focus on cleanliness. I have taken some health and safety related courses and am confident that you will be more than satisfied with my standard when it comes to cleanliness."

14.

Do you see long term career potential with Which Wich? If so, where would you like to see your position go in the next 2-3 years?

Talk to the interviewer about the ways that you would like to see your career grow with Which Wich. What type of role would you want to gain in the future?

Rachelle's Answer #1

"I would like to see my experience in leadership grow over the next few years. Which Wich has a strong reputation for developing and promoting their employees which is something that I am excited about."

Rachelle's Answer #2

"I would like to see a long-term fit with Which Wich. If I could grow with your company, I would like to see it turn into a management role that includes a component of human resources. I am currently earning my BA in Human Resources and would love to have an opportunity here when I graduate."

15.

When have you been asked to perform a function or complete a task in which you had little or no experience in doing?

Have you ever had to take on a task or a role that you felt was over your experience level? Talk to the interviewer about a time when you have dealt with this type of situation. What was the outcome, and what did you learn?

Rachelle's Answer #1

"When my manager went on unexpected medical leave for three months last year I was asked to step into her position in the interim. I knew the basics but was certainly not trained on the specifics of the role. I was able to take it on successfully by leaning on my team, reading a lot of company manuals, and asking many questions. Once my manager returned she was very pleased with the progress that I made, and I was promoted."

Rachelle's Answer #2

"When I was a hostess in my last position, one of our servers called in sick at the last minute on a busy Saturday night. My boss put me into a server role with very little training. It was intimidating, but I felt a rush at the same time. The night was successful, and my tips were a great reward!"

More Interview Q&As
Explore expert tips and resources to be more confident in your next interview.
Behavioral
Common
Phone
Tough
Leadership
All Interview Topics
All Career Q&As
Suggested Career
Interview Q&As
Continue practicing by visiting these similar question sets
Waiter and Waitress
Line Cook
Customer Service
Manager
Assistant Manager
Line Supervisor
Disclaimer
Our interview questions and answers are created by experienced recruiters and interviewers. These questions and answers do not represent any organization, school, or company on our site. Interview questions and answer examples and any other content may be used else where on the site. We do not claim our questions will be asked in any interview you may have. Our goal is to create interview questions and answers that will best prepare you for your interview, and that means we do not want you to memorize our answers. You must create your own answers, and be prepared for any interview question in any interview.
Learn more about what we believe >
Read our Terms of Use for more information >