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What makes our stores different than other grocery stores?
User Submitted Interview Answers
The size for one, Wegmans are much larger than most grocery stores, the number of different products offered, the employees, how customers are treated and the quality of the merchandise.
Wegmans is known for the care it has for its customers.
First, employees seem more happy to share information and thoughts at Wegmans. The wide variety of foods for various lifestyles is fascinating to me. And the presentation of food and information feels natural and welcoming.
The vast variety of prepared foods, extremly good customer service.
Integrity and diversity are two major traits that separate the company from other stores.
You make customers feel like they are home, like they are apart of something special.
You guys offer organic and healthy products. You also care about your customers.
Wegmans is visually appealing, the employees are knowledgeable and friendly, the food and services are high quality. The atmosphere is welcoming and friendly.
The cleanliness and obvious teamwork. The store layout is also very organized, and is helped by the awesome app with the shopping list which organizes itself by aisle. There are always enough cashiers to help customers, and when a cashier doesn't have a customer, they wait out in their lane to invite people in.
It is clear how serious you are about the quality of what you sale, how knowlegable and caring and you take the time to train your employees to do the same.