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Wal-Mart Interview Questions
1. Do you want to work at Walmart in hopes of advancing to a higher position?
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Wal-Mart
January 30th, 2017

Wal-Mart is a great place to begin your career. They offer many entry-level positions with advancement opportunities. If you are a hard-worker and have leadership abilities, expect a promotion within Wal-Mart.

Wal-Mart looks for individuals that display job responsibility. They want people who are passionate about working and punctual with their time. They want to hire candidates who plan on working at Wal-Mart for the long-term.

Passing the interview at Wal-Mart will require you to prepare in advance. Know how to answer basic interview questions like, how would you handle customer complaints? Or, how would you react if a fellow employee asked you to steal? They may even test you by asking you what your greatest weakness is. Have strong answers for the common interview questions, and you will do fine at your interview!


More information: Wal-Mart is headquartered in Bentonville, AR. The company has been in operation since 1962 and has yearly revenues of 480 Billion with approximately 2,200,000 employees. Wal-Mart is a publicly traded company, trading under the symbol WMT. Follow Wal-Mart on Twitter at @walmart or visit them on Facebook. Read about the company culture, corporate mission, and discover any job openings at Wal-Mart, by visiting their Career Page. If you need help finding more information about Wal-Mart, visit their Website.
Wal-Mart Interview Questions
2 of 31
Tell me about a time when you went above and beyond for customer service?
 
User Submitted Interview Answers
1.
Working in overnight during the Christmas time customer was asking me to help find brown packing paper from the stationary. I check the shelf there was empty. I check our system there was 5 box in the back. I left my work and want to the back to find item. I bring all 5 boxes. Customer was so happy and I sold all 5 box that night and bring our sales up.
 
2.
While on my break, I was still able to help a customer out, because after all I was still on the primises, and still in uniform, so why not help, and helping that customer took up the rest of my break time, but anything to keep the customer happy.
 
3.
At boston market an elder deaf woman would come in to eat, Iwould take her tray to the table and have her a pen and paper to write her order down to refrain from trying to say it and the cashier not understand.
 
4.
There was one time when a woman on Food Stamps couldn't afford all of her food. There was one item left and it was of some importance to her so I payed for it out of my own pocket. I have been on Food Stamps before so I understood, and it was the least I could have done.
 
5.
I've never worked in retail before. However, I assure you I would try my best to go above and beyond the requirements.
 
Question
3 of 31
If you find a problem going on with two different employees, what would you do?
 
User Submitted Interview Answers
1.
I would ask them what the matter is and try to find a solution to it.
 
2.
Report it to the manager so that the problem can be dissolved.
 
3.
If it was a bad problem I would report to my immediate supervisor.
 
4.
The answers given .... Will never land you the job ..... You are applying to be the manager .... Pull them in the office, work it out .... Be engaged with your associates prior to it getting to that level.
 
5.
I think I would leave them alone. Im never good at interfering and most people would want to handle it on their own. If it was a full-blown yelling match I would alert the closest manager, given they didn't already know then go from there.
 
Question
4 of 31
How would you deal with an angry customer while you were busy completing tasks?
 
User Submitted Interview Answers
1.
Put aside my task and give the customer my full attention and do my best to help them to leave happy.
 
2.
Let the customer have the floor by listening to his problem then attempt to slove the issue.
 
3.
I would stop what I was doing and give them my full attention, then do what was in my power to help them resolve whatever issue they were having, then go from there.
 
4.
I would ask for assistance.
 
5.
i would halt what i was doing call him/her aside listen to him attentively and then give them the assistance they require or refer them to someone else
 
Question
5 of 31
Do you prefer working in a team environment or alone?
 
User Submitted Interview Answers
1.
I like doing both. I enjoy working with people or alone.
 
2.
Either or, I am a very adaptive person to any given situation.
 
3.
I much prefer, and succeed far better when on my own. I can work in groups and do make an effort to share the responsability when I have to.
 
4.
I prefer working in a team envirnment because we can share our tasks as well as we can learn from others,, we dont feel stressed all the time.
 
5.
I prefer to work as both because it always good to have help in certain work the require more than one and alone because you can get work don e faster the way you want and like.
 
Question
6 of 31
What are some of your weakness?
 
User Submitted Interview Answers
1.
Onestly, I would say that public speaking is an area that I could work on. I tend to get nervous when asked to present to a large group of people. In small team meetings, Iím the first one to stand up and present. But put me in front of a big group and I can get flustered.
 
2.
Saying no to taking upon extra work; I strive to finish in a timely manner; being effective and efficient; striving to be the best.
 
3.
I dont have weakness.
 
4.
Im a perfectionist, However i know I'm not always perfect but i try my hardest to do everything right.
 
5.
I usually take on more work than I can actually handle and it leads to not finishing a task.
 
Question
7 of 31
How do you expect to make a difference at Walmart?
 
User Submitted Interview Answers
1.
By putting all my effort into my postition.
 
2.
I love to train and motivate people so I feel I could make a big difference at walmart.
 
3.
Being a positive hard worker that meets the customer needs and gets the job done.
 
4.
I expect to make a difference by utilizing my experience and positive attitude to bring in more customers and keep them coming in.
 
5.
By taking care of the customer and keeping a safe and fully stocked department.
 
Question
8 of 31
Tell me about a time when you had to be a leader. How was the outcome?
 
User Submitted Interview Answers
1.
The time where I had to make the decision to redo an order to ensure the satisfaction of the client. It was not a popular decision for my co workers but we received no complaints about the reshipped order and that was what was most important to me.
 
2.
At Vanity, the womans clothing store I work at. I've trained a lot of girls there.. I even got asked to come in on a day I was supposed to be off because there was a new lead working by herself and my manager said quote "I want someone there that actually knows what their doing." So basically I trained the lead as well.
 
3.
My leadership style is fair, and i listen to my workers,i compliment them on a great job done. and i handle difficult situation fairly.
 
4.
my manager was in the back on the phone with the DM and I was all alone on the floor. it was pretty busy and i was working very hard to help everybody while the other associates were slacking off. I saw that this was unfair so I went up to them and said that the floor is pretty busy and that they should be servicing the customers since the manager was in the back. they listened and everything was under control.
 
5.
I'v not yet been given the opportunity ti test that skill. (For those who, like me, have no answer to this question.)
 
Question
9 of 31
Have you shopped at Target before? What areas or things about Target do you like more than Walmart?
 
User Submitted Interview Answers
1.
I have shopped for target before, but I like the prices they have to offer compared to walmart.
 
2.
Yes, none because they're prices are very high much more than walmart, and walmart guarantees everyday low prices, and everyone loves a low price, especially in this economy.
 
3.
I have shopped at target but I didnt feel much difference.
 
4.
Yes I have shopped at Target. I like their store layout a little better than the walmart I currently work in. It is easier to find things and it doesn't seem like the displays change all the time. The atmosphere is more open and they sign up with other companies to offer exclusive merchandise... For example my little pony from hasbro. There are some toys you can only purchase at target.
 
5.
I have never shopped at target.
 
Question
10 of 31
Have you ever helped someone else achieve their goal or helped to better themselves, if so, how?
 
User Submitted Interview Answers
1.
The best way to help someone better themselves is to support them the best you can. I am a very good listener and I try to give the best advice possible without judgement.
 
2.
Mentoring a sales associate that wanted to be promoted in the company. I gave them the knowledge they would need to be successful, allowed them to accompany me on sales calls and other daily functions that would be required of them. It was a success and this person was promoted to the next level.
 
3.
Yes, I would do all that I can to help that person stock their area as fast and as efficiently and possible so they can complete their work in a timely manner. I would train them a quicker and easier way to their job better with little time.
 
4.
I believe I have. A few years ago my mother was in the process of becoming a US citizen since she is originally from mexico Spanish is her first language so I helped her study and practice her English. She is now a US citizen.
 
5.
Yes, when training others I try to train them to do as good a job as my knowlege allows, sharing pointers or shortcuts that help them get the job done properly and in timely a manner as possible.
 
Question
11 of 31
How would your references describe you?
 
User Submitted Interview Answers
1.
A very hard worker who cares about his job and how well its done and very dependable.
 
2.
Easy to get alone with alway smile hard worker.
 
3.
Very punctual, able to get anything done that is thrown my way, a very fast learner, easy to get along with, and they would definitly say she always has a mile on her face.
 
4.
They would say i am a hard working individual how stays on task and get the job done when asked to do so.
 
5.
They would describe me as hardworking,reliable and honest.
 
Question
12 of 31
When was the last time you contributed to a team effort and what was your role?
 
User Submitted Interview Answers
1.
Everyday I work in a team effort environment and my teammates look at me as a leader.
 
2.
The last time I contributed to a team effort was on my basketball team my role was to support my teammates to do better if they made may mistakes.
 
3.
In school, we were working on a poetry presentation that we would have to present and my part was to find the theme of the poem and some background on the Spokane Indian tribe.
 
4.
The last week of school I had a huge biology project and my group had to create a mesocosm, which is an ecosystem. My job was to analyze the major changes in the ecosystem so that we could include the changes in our conclusion.
 
5.
I was working at little Caesars and we had a really big order to fill for a church. My roll was to make sure all the pizzas were labeled and take care of other customers at the same time.
 
Question
13 of 31
Name your three best qualities?
 
User Submitted Interview Answers
1.
I'm a hard worker. I'm customer friendly. obedient.
 
2.
I am a fast learner always smiling and love to meet new people.
 
3.
Hard Working Dependable and easy to get along with.
 
4.
I am hard working, on time and dependable.
 
5.
Locality, motivation , organization.
 
Question
14 of 31
Describe a time when you had to sacrifice quality to complete a job?
 
User Submitted Interview Answers
1.
I think there is no sacrifice for the quality, I will work hard to complete the quality.
 
2.
To be perfectly honest, quality comes first. Walmart is known for their quality products and services. My motto is Quality over quanitity. I know that customers would rather have something done right than too fast.
 
3.
I would never want to sacrifice quality. I would do everything in my power to complete the job. I would also get help if needed to finish the job done.
 
4.
Providing quality service and assurance is a key factor in completing the job at hand. To sacrifice quality would be counter productive.
 
5.
I wouldnt sacrifice quality because I feel its always better to do things to the best of your ability.
 
Question
15 of 31
Why do you feel you will be better suited for this job than the other applicants?
 
User Submitted Interview Answers
1.
My work ethic is top notch I work well with others I have experience in the departments.
 
2.
Not sure about other applicants, but my knowledge, experience, education, and skills will contribute greatly to walmart.
 
3.
Hard work ,delikate with a people ,perfect attendance honest.
 
4.
I can't really say that i'm better suited because I don't know them. But I can say that I will do my best if I get the job, and I am a very outgoing person so I will always greet customers and try and help them, Also im a pretty fast learner
 
5.
I can't for certain say that I am better, I do not know anything about the other applicants. However I can safely say for myself that I learn fast, I am efficient, and have previous experience.
 
Question
16 of 31
What would you do if a coworker asked you to help you steal?
 
User Submitted Interview Answers
1.
Tell them no, let them know why its wrong, and tell my supervisor.
 
2.
I would let them know it is wrong to steal and that I would not be a part of it. I would then let my supervisor/boss know about this.
 
3.
I would say no and explain to them that stealing is wrong and then proceed to report this act to my supervisor.
 
4.
Say no i dont steal and report the person to the superviser at once.
 
5.
I would refuse and report the incident immediately to my supervisor.
 
Question
17 of 31
Why would you like a position at Walmart?
 
User Submitted Interview Answers
1.
I would like a position at walmart because I feel I would have opportunities to move up.
 
2.
To help the customers and make these departments the best they can be.
 
3.
Walmart is one of the top retail workplace where you can get various experience in one day and meet numerous customers at the same day.
 
4.
Walmart is great place to work and build future career opportunities.
 
5.
I believe that I could make a difference in the company.
 
Question
18 of 31
Why should we not hire you?
 
User Submitted Interview Answers
1.
If you are not looking for a detail-oriented person or a comitted worker, then you should not hire me.
 
2.
If you are not looking for a hard working, honest and loyal person.
 
3.
You should hire me because I am hard working, honest, fast learner and with very positive attitude.
 
4.
You should hire me I am hard working, honest and upbeat.
 
5.
You should not hire me if you are not looking for a hard worker and just need someone fill the position.
 
Question
19 of 31
Describe a time when you disliked company rules in your last job?
 
User Submitted Interview Answers
1.
Rules are there for the workers as well as the customers.
 
2.
Rules are there for the workers as well as the customers.
 
3.
Rules are there for the benefit of store, customer, and employees.
 
4.
I never did, I all ways accepted them and adjusted to them.
 
5.
Rules are for both customers and employees and rules are always there to maintain the smoothness of each process.
 
Question
20 of 31
Tell me about a time when you did not have enough time to complete all assigned tasks. How did you prioritize?
 
User Submitted Interview Answers
1.
I worked in between taking care of the customers in order to finish all my work.
 
2.
I put the most important one first and to coplete that one completly before I move o to the next one until I finished my tasked for the day or I would stay later or first thing the next day.
 
3.
I get organized then set priorities then start with the most important first.
 
4.
I would work on my important tasks that matters most and I would make sure there are no errors.
 
5.
I was a cashier in demand at one time and I had to clean my station but couldn't begin. So I cleaned little by little between customers. By the time my shift ended everything was finished.
 
Question
21 of 31
What is your best personal trait?
 
User Submitted Interview Answers
1.
I'm easy to talk to and get along with. I'm really just an easy going and friendly person. People seem to really open up when talking to me. And I'm always smiling.
 
2.
My best personal trait is my smile. A smile can sometimes go further than any kind words a person may have to offer or an action a person may take. When you smile, it makes people more comfortable with you and results in less conflict.
 
3.
Dependable.
 
4.
For me, its writing. I love writing. Writing is my passion, my outlet. Its what keeps me level at times. I write Non-Fiction based Fiction, and Fiction based Non-Fiction.
 
5.
I take my seriously and a very fun person to be around. I care about who and what I work with on a daily basis.
 
Question
22 of 31
If hired by Walmart, how would that affect your career plans?
 
User Submitted Interview Answers
1.
I would try to move up the ranks in walmart.
 
2.
It would not affect my career plans at all, it would help me become professional.
 
3.
It will give me an opportunity to grow my career further since I plan to stay with Walmart for long as long as you are happy with my work.
 
4.
Definitely in a positive manner, allowing me to continue my personal and professional growth; continuing to serve the customer.
 
5.
It would give me an opportunity to advance in a career that I enjoy.
 
Question
23 of 31
What are some of your weaknesses?
 
User Submitted Interview Answers
1.
I have a hard time saying no, when asked to complete additional task.
 
2.
I can't say no to more work and I sometimes take on more then I can handle but I always get it done on time and efficently .
 
3.
I cant say no to more work but i always end up finishing the job..
 
4.
I have a hard time turning down additional tasks on an already full work load.
 
5.
I ten to take on to much work on at once but I do get it all done.
 
Question
24 of 31
What do you know about working in retail?
 
User Submitted Interview Answers
1.
Well I have 10 years of experience working in retail and our customers come first.
 
2.
That customer service is the most important thing. Keeping your store or area well presented and clean is also very important. You want to leave the customers pleased with their experience with you and the store.
 
3.
Cutomer service and productivity are the keys to a successful retail business.
 
4.
Customer satisfaction is key.
 
5.
I never work in retail before I know retail is very. Demond job I will do my best to keep. Customer. Happy allways have smile on your face.
 
Question
25 of 31
How would you improve Walmart if you were CEO?
 
User Submitted Interview Answers
1.
Consistent shifts if possible.
 
2.
Creating a positive experience for the shoppers as a place of choice to shop, continuous store cleanliness and organization, inventory control, lower prices, legendary service.
 
3.
Customer service. Make sure everyone knows that that is a priority.
 
4.
I would listen to the customers and their suggestions to make walmart a better place. I would have a survey available for the customers to give their input and concerns.
 
5.
By keeping the prices low and great customer satisfaction.
 
Question
26 of 31
Where do you see yourself in the walmart organization in two years?
 
User Submitted Interview Answers
1.
Hopefully in this position or higher because I like how you can advace your career here.
 
2.
I would like be trained so that I can continue to move up in the company and possibly manage my own store.
 
3.
I see myself growing within the company and contributing to every team I were to work for. I think this company has endless opportunities and would definitely see myself growing and learning from walmart everyday.
 
4.
Hopefully in a position in which I have demonstrated growth and dedication.
 
5.
I am interested in finishing my working career with Walmart and will take any opportunity to learn other jobs.
 
Question
27 of 31
Tell me about your experience in working in retail?
 
User Submitted Interview Answers
1.
I have worked in retail for six years. i like working with the public it keeps my mind focused and love to hear others opinion.
 
2.
I have over 3 years dedicated experience in the field, providing great customer service to customers, keeping a smile on my face at all times, and keeping my work area as well as my appearance sharp. I also made check out a breeze for customer.
 
3.
I have been working in retail for many years in many different positions from working in the shoe department to working in jewelry and accessories departments. I have worked with a lot of different cultures. I have met a lot of different people that still to this day will come up to me and actually stop me and hug me and continue on a conversation with them.
 
4.
I have never worked in retail before but am a quick learner and am willing to give the job my best.
 
5.
I have no experience working in retail.
 
Question
28 of 31
Tell me about a time when it was better to be agreeable in a situation rather than continue the argument.
 
User Submitted Interview Answers
1.
When you are both wasting time on something that you can come back to and figure out once you have both calm down.
 
2.
My personal rule is, we can disagree without becoming disagreeable. Customer satisfaction is always first.
 
3.
Anytime when talking to a customer, because the customer is always right.
 
4.
All time when talking with the costumers because they always are rights.
 
5.
To be honest I never had to deal with this kind of situation before. I have never had a serious argument that led to this. It was always work it out or agree to disagree.
 
Question
29 of 31
What do you like about your present job in this field?
 
User Submitted Interview Answers
1.
Working with the children and helping them grow into responsible young people.
 
2.
I like order filling freight for the stores and I would like to see that from the store point of view.
 
3.
I am happy, we work as a team and I love caring elderly.
 
4.
I like helping other reach their next goal by the training them on how to do the daily routines.
 
5.
Work with people and provide good customers service.
 
Question
30 of 31
What efforts have you noticed Walmart doing to regain growth?
 
User Submitted Interview Answers
1.
I have noticed they have lowered their prices even more and they always have deals in the store.
 
2.
Walmart is involved in a lot of volunteerism and giving back to the community which I believe is desirable among consumers.
 
3.
Consistently lowering prices and introducing super stores.
 
4.
By keeping the sales floor stocked and maintain a safe shopping environment.
 
5.
Coustemr care , coustmer satisfaction,Lower prices.
 
Question
31 of 31
How well do you handle customer complaints?
 
User Submitted Interview Answers
1.
I handle them with an open mind. I listen to what their problem is, then do my best to solve it.
 
2.
Very well . I am friendly and good at listening and understanding customer always comes first.
 
3.
I handle customer complaints very well. I find myself an agreeable person and I listen intently before finding a solution with a cheerful attitude.
 
4.
With an open mind. I listen closely to their complaint.then highlight it by repeating it to them to be sure I understand. Then do what I can to get it resolved.
 
5.
Very effectively because their complaints is something for us to improve on.
 
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