Here at WSO2, we ask our test engineers to follow specific QA protocols. What role do you feel QA plays in software development and testing?

"As a test engineer, I take great pride in my role of ensuring that systems go out to consumers as error free as possible. In my current role, I take the time to learn all of the system specifications that are laid out by our design engineers and customize my testing to follow those specifications."

As an experience software testing engineer, quality assurance should be ingrained in your brain and your interviewer is looking to get a sense of your personal feelings towards it in your work with this question. In your answer, be sure to highlight QA's importance in reducing errors, maintaining specifications, testing failure parameters and preventing defects from occurring. In the end, make sure that quality is your mantra in the eyes of your interviewer by giving an example or two of how you put QA in the forefront of your work.

"In my work throughout my career, quality assurance in my testing was an every minute of every day job on my part. While creating effective testing processes on new software is extremely important in following QA protocols, the recording of defects, issuing of reports and assisting the designers on fixing issues are equally important parts of the process that I'd love to let shine here at WSO2."

What do you see as the top benefits of moving to a cloud based computing platform?

"Over the past couple of years in my current position, we have greatly benefited from the vast amount of testing and staging servers that available on the cloud. In developing new programs, our testing and delivery has greatly increased our team's productivity to new levels. Add on the simple cost savings of the cloud and a move to the cloud was a no brainer for us in the end. If hired for this role here at WSO2, I'd be able to bring new cloud computing ideas to your team from day one on the job."

While cloud based computing has certainly had its positive impacts across many different industries, the field of software and technology development has its own unique benefits. For this question, your interviewer will be looking to hear that you understand just how a cloud based platform benefits the field. In your answer, focus on resources that impact both the work that the team at WSO2 performs and the end users of the software.

"As with any of the work that I have done in this field, I focus on the consumer and the benefits that they can reap from my work. In the cloud, updates to existing software are made available almost instantaneously and end users have access to those updates with the simple click of a button. Rewind to years prior, these software updates took time and manpower that are almost unthinkable by today's standards."

Our implementation consultants here at WSO2 often face conflicts with our customers while onsite during implementations. What interpersonal skills do you use to handle conflicts with clients?

"Any time that I face a conflict in the workplace, I maintain my own personal composure by not taking things personally and keeping a smile on my face. After setting myself, I look to gain insight into the potential conflict by using my reflective listening skills and then problem solve from there. In this role, I would listen to the needs of the client and be empathetic in my approach with them. My ability to creatively problem solve would take over from there to help find a solution for the client."

In the software implementation process for large customers of WSO2, you will be working with top level managers and key decision makers onsite and more often than not, issues can arise. In your role as the implementation consultant, these issues come directly to you and your interviewer will be looking to hear how you will handle these issues to maintain both a great relationship with the customer and honor to the WSO2. In your answer, focus on finding solutions to issues that benefit both parties and talk about the important communication skills that you possess that will make this possible in any situation that you may face.

"The biggest skill that I would bring to the team here at WSO2 as a consultant to clients would be my ability to express mutual respect to all that I work with. As an organization, WSO2 has their own goals that I will be vital in helping to achieve. Your clients also have their own goals that can offer different greatly from yours. A sense of mutual respect allows me to put myself in the shoes of all involved and that really helps me find solutions that work for everyone."

Give an example of a time that you used a universal design practice in your work as a UI or UX designer. Why was it important to do this?

"From a very high level, the business success of a program really relies on being universally designed. If we pigeon hole ourselves, a product will only reach a very limited group of end users. But taking that a step further, universal design is the morally right thing to do to help reach people that may not have access to the average program design. Last year, I was part of a project that utilized a voice user interface for users that were deaf or hard of hearing. This simple yet effective design was a huge win for our current customers and in helping drive new business with our groundbreaking software."

In the technology, software and mobile app fields today, accessibility is a huge topic. As a designer with WSO2, you will be expected to help create products that are as accessible as possible to as many end users as possible. In this two part question, talk about why you feel that universal design is important in the work that you will be doing with WSO2 and then really sell your ability to do this by giving an example of a time you used a universal design in your previous work.

"Early in my career, the best piece of advice that I receive was from an experience designer and she said that when UX doesn't consider all potential users, we are no longer working on the user experience. We live in a very diverse world and the programs that I've designed for in the past have certainly had the goal to reach a wide audience. With your financial products here at WSO2, this same philosophy applies. Last year, based on some feedback from current customers, we switched our design to include a strong color contract to make the system much more user friendly to color blind users. This was both a simple and very effective change to enhance the look of the program."

If you were asked to review a colleague's code that they had written, what key things would you look for?

"As an experienced software engineer, I fully expect my colleagues to reach out to me for my insight and I never hesitate to provide open and honest feedback. When asked to do this, my main focus is ensuring that the code is readable and functional. If there are lines of code that need to be removed, I don't hesitate to let my colleague know that while also giving them feedback on why I feel it is unnecessary."

For this question, your interviewer will obviously be looking to hear that you have adequate knowledge when it comes to coding processes. But most importantly, your interviewer will be looking to gauge your ability to be a team player and focus on the bigger picture when working on a project. In your answer, focus on your attention to detail and your ability to help others when needed.

"When I'm asked to do this in my current position, my main focus is on regulatory requirements that were put in place for the project and security issues. I work with a team of great engineers that are very efficient coders and these two areas are most often overlooked."

How do you ensure that you have a healthy work-life balance in your career?

"As I am passionate about my career as a UX designer, I am also passionate about my family. Any moments outside of work are spent coaching my kids traveling baseball teams in the summer months and then spending as many weekends as possible on the ski slopes. These activities help keep me active, physically fit and keep my mind centered on what it truly important in my life when work weeks get stressful."

In the fast paced world in software and technology development, heavy work loads and potential on-call duties have created a lot of burnout in professionals. Your interviewer is looking to hear that you are cognizant of the risks of burnout and that you do what is necessary to maintain your own personal health and well being and that of your family as well. While you can use this time to talk about personal interests or hobbies outside of work, try to focus on how these items help keep you refreshed for the work that you'll be doing for WSO2.

"Having watched many of my senior colleagues over time suffer from work burnout that has caused marital issues and health issues, I make it a priority to maintain a healthy balance between my work and my home life. My free time is spent in the outdoors with my wife, whether that be on the lakes and rivers fishing or biking around town. I consider myself fortunate to be considered for a position here at WSO2 because I know that you put a focus on your employees maintaining this healthy balance because the organization realizes how important this is to be productive."

We seek to hire highly ambitious people. Where would you like your career with WSO2 take you?

"One of the reasons I was so excited to interview with WSO2 is because of the endless growth opportunities you appear to offer your high performing employees. My biggest ambition is to be awarded a management role in the next 3-5 years."

Have you researched WSO2 enough to know how their internal hierarchy works? Do they have a variety of departments and management levels, offering you choices when it comes to carving out your career path? Talk to the interviewer about your career ambitions specifically related to this role and their organization.

"What interests me most about your company is that there are so many options when it comes to career growth. Ideally, I would like to earn my way into a team lead role, then a division manager position in the digital management department. Eventually, a CDO (Chief Data Officer) level role would be ideal. Of course, I understand that this will take many years of dedication and hard work."

In our consulting services here at WSO2, we often have to work with people who aren't very tech savvy. How would you handle a situation like this if hired for this role?

"In my days in software sales and consulting, I've found that the best approach with clients is to always discuss things in terms of their business results as opposed to the processes involved. I've found that clients aren't interested in how a software program works to pull information out of a data table. They want to know the steps they have to take to successfully pull the relevant information to them in their work and I try to focus my efforts on that. If I get the sense that a certain person has a good understanding of the software, I don't hesitate to brag a bit about the creative programs that were designed behind the scenes because they can definitely show appreciation for that."

When working onsite with clients on new software and new technologies, most front line employees working on the new system won't have the technical acumen that you possess. Because of this fact, your consulting services will have to be performed in a fashion that is easy to understand for the clients. Give your answer a personal touch by explaining your ability to work with clients on a one-on-one basis and customizing your approach with them based on their level of knowledge. From a high level, then talk about certain techniques that you've found to be useful in the past.

"Having a lot of experience doing this in my time consulting and training with external customers, there are many tools of the trade that can be implemented. I always avoid technical jargon and use wording that makes sense to a client to explain technical processes. I find that customers appreciate the use of meaningful analogies and presentations that have a lot of visuals to help understand new processes that we will be working with."

What is one thing that really tests your patience when dealing with your coworkers?

"As a person that values diversity and differences of opinion in the workplace, there aren't many things that grind my personal gears when it comes to my colleagues. The only real true test of my patience is a coworker that doesn't pull their weight in a team effort. When I've been in this situation in the past, I first seek to learn if the issue is a lack of training or knowledge. If it is, I take the necessary steps to help my colleague get on track. But if I find that it is due to a lack of effort, I talk to the person immediately in a professional manner. The sum is only as good as the effort of all of its parts and a team efforts requires everyone's maximum effort."

While on the surface this question may seem like your interviewer is trying to get you to talk negatively about a situation, it is really more of a test to see what can potentially drive you crazy on the job in a team atmosphere and how you handle those situations. In your answer, be honest about your pet peeves when it comes to coworkers and do so in a positive light. Then, expand on your answer by talking about how you handle those situations."As a person that values diversity and differences of opinion in the workplace, there aren't many things that grind my personal gears when it comes to my colleagues. The only real true test of my patience is a coworker that doesn't pull their weight in a team effort. When I've been in this situation in the past, I first seek to learn if the issue is a lack of training or knowledge. If it is, I take the necessary steps to help my colleague get on track. But if I find that it is due to a lack of effort, I talk to the person immediately in a professional manner. The sum is only as good as the effort of all of its parts and a team efforts requires everyone's maximum effort."

"Having been raised in a rural farm setting, I have always been a stickler for being on time and holding meetings to set lengths of time. While watching people show up late for meetings has bothered me internally because of how I am wired, I don't let it bother me on the exterior. We are all very busy in our lines of work and showing up a few minutes late is only normal from time to time."

In your mind, when is monkey testing the most effective in testing new software?

"In my experience, monkey testing has been very effective in load testing and stress testing new software as standard testing methods couldn't do this without a lot of extra work. Because of the adhoc approach to the testing, load and stress on the software was most highly gauged through monkey testing."

By utilizing random inputs to check the behavior of a program, monkey testing has its time and place in the software testing process. For this question, your interviewer is looking to hear that you have an understanding of the theory behind monkey testing and how you would look to put it to work at WSO2 to test their products.

"Because monkey testing is able to find unique bugs that standard testing won't find, I've found it to be very effective for testing new pilot software programs that are reaching new bounds. At my current job, I helped design a brilliant monkey testing process that utilized user behavior to look for certain probabilities of bugs within our systems that we were designing."

If you were confronted with a time where you wouldn't be able to meet a deadline here at WSO2, what steps would you take when you made that realization?

"In my current position, I am very used to handling multiple tasks and projects on a day to day basis. Last year, my team was tasked with what started as a low priority project. After assembling a team to initially discuss the details and set a deadline for completion with our management, the project unfortunately fell off the radar of everyone on the team with many more high priority projects coming up each week. As the initial project's deadline was within a week of being due, our CEO reached out to me for a progress report. I immediately took full responsibility for letting this fall off the radar and I ensured our CEO that we would have an updated timeline set by the end of the week. In doing this and completing the project to his satisfaction, this was really the tipping point in our department moving forward utilizing a detailed project management tracking system. To this day, I can't say enough about how appreciative I am about utilizing this awesome system. Moving forward, you can rest assured knowing that I take full accountability for my actions and do what is necessary to communicate new expectations and meet them fully."

At some point in any person's career, the inevitable happens and an important deadline needs to be missed. With your interviewer fully understanding this fact, they are solely interested in how you react to this situation and what you do to make the situation right. In your answer, focus on the refocused planning and communication needed while also avoiding blaming others for the situation. Your interviewer holds accountability as a desirable virtue, so be sure to take accountability for actions in your response.

"Having been in this situation before, I would first sit down to gather all the facts possible in the situation. What was the deadline, why wasn't it met and what can be done are all important questions moving forward. From there, communicating to all key parties is extremely important and doing so in a timely manner is critical. In this communication, taking accountability and setting new expectations for delivery in a concise and tactful manner will most often put stakeholders at ease and allow for successful completion."

As you reflect back on your career to this point in your search for a new position, what would you say is your ideal work environment or culture?

"As I begin this job search now 15 years out of college, I'm looking for an employer that promotes and encourages innovation, new ideas and collaboration among all members of the team. From what I know about WSO2 from speaking with others, you sound like a perfect match for what I am looking for in a career."

While using this question as a key indicator on how you'll fit with the team and the organization at WSO2, it will be very important for you to research as much as you can on the work environment at WSO2 so you can match your priorities to that environment. If you have the opportunity to speak with an employee at WSO2 prior to your interview, that can shed valuable information. In the end, the culture and value of an organization are often a key indicator of long-term success in a job, so make sure that you reflect your values into what the company values.

"With all of the companies that I have both worked for and consulted with in the past, I realize that a company culture is basically the personality of the company and I am looking for a new organization that really meshes well with my personality. I am a casual person that believes in hard work, teamwork and having fun on the job. As I embarked on a job search, I was so happy to see that WSO2 was hiring because I believe our styles will fit perfectly together."

What do you feel are the primary features and benefits of the Java programming language?

"When I started working with Java three years ago, the first huge benefit was the fact that the Java syntax was based on C++. At that time, I had a great working knowledge of C++ and my transition to Java was absolutely seamless. The other amazing feature that I've come to appreciate with Java is how robust the memory management is in exception handling and automatic garbage collection."

As a company that utilizes Java, WSO2 and your interviewer want to make sure that you have an understanding of the Java programming language and they do so by asking this question. Obviously a language packed with unique features, talk about the features that you can speak the most knowledgeably about and tie your direct experience to.

Do you have any unique skills or past work experiences that we can't see on your resume that would benefit the team here at WSO2?

"In my current role as a data engineer, I have gotten the opportunity over the last five years to work with clients in many industries. One of the industries that I've worked most closely with has been the private insurance industry. This experience and my gaining of insider knowledge in the insurance industry would benefit me greatly if brought aboard the team here at WSO2."

This question is providing you the opportunity to potentially set yourself apart from your competition for this position. To do just that, it will be important for you to make sure that the unique skill or experience that you discuss matches with a critical need for WSO2 and the position that you are interviewing for. Whether you talk about a unique skill or experience, your research on this job will prove vital in your ability to make sure that it impresses your interviewer.

Talk about your previous user interface design experience in detail. Why do you feel that this experience will translate well to this role with WSO2?

"Ten years into my career out of college, I consider myself very blessed to have such a well rounded background in user interface design. I have experience designing cutting edge mobile app designs, website design, video game design and software design. Here at WSO2, your education software would greatly benefit from my creative designs to be user friendly and appealing to educators, parents and students and I'd love to bring these skills to work for you."

While your interviewer can get a good sense of your experience from your resume, they are looking for you to talk in details about your experiences in UI design in your previous work. While explaining your previous experience, be sure to highlight the skills that you developed that will help you be successful in designing new products with WSO2. Prior to your interview, be sure you research and are family with the products that WSO2 puts out.

"While my experience in user interface design has really focused on web design over the past five years, I think my current skill set will benefit the team here at WSO2 greatly. In my web design, I prepare mockups and wireframes for customers and have experience utilizing a lot of different resources in doing these. In the software world, I would love to use these same principles. As well, my web experience has really driven me to be user focused. In this role, a more user focused drive is required out of your user interface design and I would be able to bring that to the team here."

Our cloud computing at WSO2 requires our experts to take proper security measures in their work. What security measures are you familiar with utilizing in a cloud platform?

"For me, the planning stage of the cloud deployment process really sets the groundwork for security in a project. In my current role, each project adopts a cloud framework that suits the project the best. This framework is the base for our security measures in the cloud. From there, I always look to utilize a cloud service that encrypts our data and take all measures to steer away from storing sensitive information within the cloud. Last, as with any project, I help implement strict testing measures to check on the security of our cloud operations."

As with any server or database storage, unique security risks are posed to organizations that have moved their data and applications to the cloud. At WSO2, part of your role will be to ensure that all security measures are in place with the organizations data in the cloud and your interviewer is looking to hear that you are familiar with diagnosing security risks and taking action to prevent them with this question. Talk about your knowledge of the different cloud service providers and other security measures that you are familiar with taking in your work.

"In my current role, the biggest security risks that we face are loss of sensitive data and malware infections. To take all security measures possible, our first plan of attack for security is to ensure that all of our data is backed up locally with electronic copies of data. To prevent malware in all ways possible, we have implemented a strict password strength policy and we install anti-virus software in our own equipment and recommend that customers do the same as well."

Do you consider yourself stronger in C++, C#, Java, or Python?

"In my last company, we had a bit of an outdated tech stack and used C# and .NET. I found myself fully immersed in those technologies, but had a strong desire to learn more and become more familiar with modern technologies and how I can apply that in my career. That's what has me so interested in this role. Over the last year, I've taken courses in Java and C++, which I noticed you prefer. I've become proficient in the skills and in side projects, applied my increasingly strong knowledge. I'm probably strongest professionally in C# as that has been where my experience lies, but my passion and dedication is on the Java and C++ side, as I feel that's the more modern alternative. I'm excited about the possibility of applying that knowledge in a role at WSO2."

Before your interview, do some research to understand what tech stack WSO2 uses so you can best prepare and highlight your expertise. If you aren't as strong in one of the skills you feel is necessary, be sure to explain how you've used it and how you are growing your knowledge to become better. Be sure to be honest in your answer, as the company will likely test your strengths.

"I am motivated and excited about this new opportunity because it will challenge me to grow in my (X) skills. I love soccer and enjoy spending time with my teammates. I am interested in continuing my education by studying (Y) to further my career."

Tell me about a time that there was a delay in the project and how did you handle that delay?

"I was working with my team on the configuration of the new HR system we were rolling out and the HR team asked for a new module that we thought would significantly delay the launch. In order to meet our internal client's needs, we offered to add the new module, but to avoid delays to the project, we reallocated a resource to work exclusively on the module. We all chipped in extra effort on the major project parts to make up for our coworkers' absence as he was working on the module. The coworker who did the module did a fantastic job which didn't require many changes from the group. Through all this, we were able to roll the product out on time and within budget."

In your answer, be sure to tell your prospective employer why there was a delay, but most importantly, how you handled it and got back on track. It's important to use the STAR format for questions like these: situation, task, action, result. Situation: the delay. Task: resolving it quickly and getting back on track. Action: how you went about executing the task. Result: how the steps you took to resolve it led to the effective and successful resolution of that delay.

"I am motivated by knowing something about the end customer and being able to relate to them as a person. A personal touch is always helpful for me."

Can you describe the software development lifecycle?

"Absolutely. In my last job, we leveraged the waterfall method, making sure we completed each phase of the project - and completed it on time and to the highest quality, before moving on. The software development lifecycle consists of 6 steps, starting with planning, of course, followed by implementation, testing, documentation, deployment, and maintenance. Every step is crucial to ensure we're producing a quality product and also maintaining that product to meet the changing needs and demands of our end users."

With this question, employers are looking to test your knowledge. They want to know how much you've participated in the projects you've been involved in to truly understand the software development lifecycle. The question may seem basic to some, but employers are expecting an accurate answer to know that they're hiring a true pro.

"I am new to my career in financial services and sales; however, I have taken an online course focused on cold calling. This course was incredibly helpful and I look forward to meeting and exceeding my targets with WSO2."

If hired for this position at WSO2, what leadership skills would you bring to our team?

"I would say that my credibility is my best leadership skill. My openness and honesty suits me well when working among a team of individuals and this helps them gain trust in following my lead when working on projects. Another skill I would bring here to WSO2 would be my ability to lead by example. I'm not afraid to take a risk in seeking innovation and I've been commended for this trait many times by my current manager."

While this position at WSO2 may not hold the title of manager, supervisor or director, the organization firmly believes that employees that demonstrate key leadership qualities are better set for future career success. Aside from that, leadership skills help you work better as part of a larger team and with potential customers as well. Prior to your interview, think about one or two leadership qualities that you possess and talk in detail about how you've exemplified those qualities in the past.

"If you were to offer this position to me, you'd quickly find that my positive attitude is an inspiration to those that I work closely with. In my current job, we work under the constant stress of tight deadlines and my positivity can be infectious to help others maintain their focus when negativity can easily take over in most situations. I would say that my other strong suit as a natural leader is my ability to be fluid on a day to day basis. Sometimes our world can be monotonous and when change comes, most resist that change. For me, change is a chance to break the current mold and grow as an employee."

What experience do you have in the different types of software maintenance?

"Being familiar with all four types of software maintenance, my most used method of maintenance in my current role is corrective. Based on bug reports from end users, I work through coding and logic issues to resolve issues in a timely and effective manner. In the maintenance I perform, I never hesitate to pick up the phone and contact customers to hear first hand about what they are experiencing. By doing this, they feel like they are an important part of the process and it reflects well on me and my organization."

As a reputable company, WSO2 takes their software maintenance processes seriously and your interviewer is looking to hear that you are familiar with the four different types of software maintenance. Talk to your interviewer about any work you have done in the past with corrective, adaptive, perfective and/or preventative software maintenance. Use specific examples and make sure that your interviewer walks away from your conversation knowing that you understand the importance of proper system maintenance.

"In my current role, I'd definitely say that a majority of the maintenance work that I do is adaptive maintenance. Working in banking software that is used around the globe, I help perform system maintenance for changes in currency on a pretty regular basis. This work requires research and talking with end users to help adapt the programs for their use. If hired here at WSO2, I also have experience performing perfective, preventative and corrective maintenance on software as well."

We are looking for innovators to join us here at WSO2. Where have you brought innovation in automation to a process in your career?

"To be very honest with you, I was really drawn to the automation side of engineering because of the constant need to be flexible and continuing me education to stay ahead of new trends. Last year, I helped develop a codeless test automation for my company that brought together our software engineers and end users to test in environments in a fast and efficient manner. The codeless testing was a first for my organization and really helped free up time for our software engineers to come up with solutions rather than spend time testing."

Innovation in software has occurred in many phases over the last 20 years and WSO2 is always striving to be on the forefront of innovation in their field. For this question, think back on your automation experience and talk about a concept that you helped create that you felt was innovative. Really sell your interviewer on your ability to think outside of the box with this question by hammering home the idea that you can help bring new innovations to the team at WSO2.

"About four years ago, I was on a team that developed an AI bot that could test scripts and provide analysis on extremely large amounts of data in a short period of time. Our work focused on the algorighms that the AI would utilize in its testing work. From the start, the AI process was extremely accurate and efficient. Now, as things have changed over time, modifications to the AI system all center around changes to the algorithms. Based on our success, we presented our AI system at a national conference last year and it received a lot of great accolades."

In a technical support role here at WSO2, we expect that you would be able to bring great customer service skills to the role. Describe your customer service philosophy in the support that you would provide.

"To me, my job duties aren't fully satisfied if an end user leaves our conversation without a smile on their face. While any technical support specialist can handle the customer aspect of the job, few have the people skills to do so pleasantly for their customers. In any interaction that I have with a customer, I talk in a calm and boosting manner. If they are upset or mad about a situation, I reflectively listen and never place any blame back on them. By taking this approach, my customer surveys in my current position have been excellent for the three years I've held that role."

While your interviewer will be able to get great insight into your technical expertise during your interviewer, this one question will allow you the opportunity to describe how you will bring solid interpersonal skills to the role. Your interview knows that customers will rely on you to provide quick and sensible support for their needs, but the expectation to do that in a pleasing manner is of utmost importance. Talk from a high level about your feelings on why providing great service is important and give an example or two of ways that you have done that in the past.

"If hired for this role here at WSO2, you'll quickly find that my mantra in working with customers is speed with a smile. To do this, I need to be resourceful in providing them with an answer or triaging them to the correct person. I need to be knowledgeable in our product base to give them answers with confidence. And last, but not least, I need to be positive in all interactions with them."

As a consultant with WSO2, your role will be vital in gather information from our customers in building new technology for them. What would be your goals in an initial consultation with a new or existing client?

"As an experienced consultant looking to break into the technology field, I will break a lot of awesome client focused skills to your team. In an initial consultation, my number one goal is to learn the business of the client and listen to what they are looking for in my products. Once their need is known, I can knowledgeably speak to the products that I work with to help them create a custom solution to fit their needs. If hired for this position, my first order of business would be to work very closely with the design and engineering staff to know the possibilities of customization. From there, my natural ability to consult with clients would take over in a win-win situation for all involved."

Software consultants are the bridge between the end users and the development teams of new software to help come up with new and creative solutions for the business. In this role with WSO2, you will be expected to live in two different worlds and this question focuses on how you will work with end users of the companies products. In an initial consultation, focus your efforts on how you will learn the business needs of the client, talk about what can potentially be offered and then how you will start the creative problem solving process with them.

"In consulting with a new client or an existing client looking for system modifications, my number one goal in a first meeting with them would be to lay the framework for how we will move forward and to set expectations moving forward. I would look to understand their business needs and talk with them about all of the solutions possible for them with us as their software provider. From there, I have the ability to set expectations on a time frame for a solution proposal and we can move forward from there. At the end of a first meeting, I want to ensure that the key decision makers are comfortable with me and the business that I represent so they don't hesitate to reach out to me with questions or for clarification on items discussed."

Do you have experience working with different CASE tools? If so, what do you have experience with?

"In my current role, I regularly utilize both diagramming and web development tools. The diagram tools assist our software projects by outlining the system data and components in a graphical form for us and this saves us a great amount of time while also being very reliable. The web development tools greatly help me visualize site changes that I am making because I don't have a deep background in web development. If hired for this position, I'd look forward to learning other CASE tools for prototyping, quality assurance and maintenance."

The world of software engineering has greatly benefited from advancements in computer aided software engineering tools. Because WSO2 is at the forefront of the industry, your interviewer will be looking to hear which tools you have experience with. Make sure not to concern yourself with providing a correct answer here, but rather focus on your flexibility to learn new aides when needed while explaining what you have experience with.

"During my career and in my experience with CASE tools, most of my experience is in the lower CASE elements that focus on coding and testing the software after initial development. CASE tools have certainly made life as a software engineer more efficient and effective and I'd look forward to learn any new CASE tools if hired for this position here at WSO2."

What unique values can you bring to WSO2 in your user experience design skills?

"I have really taken pride in my ability to add value to the business needs of the customers that I work with. During any design project, I take the time to work with end users to find their wants and needs out of the program. Then, as I create the UX design, I keep their needs at the forefront and do anything possible to exceed their expectations."

While your interviewer has shown confidence in your technical abilities to succeed at WSO2 as a UX designer, this question is helping them gain insight into your ability to see the big picture in the work that you do. As you think about the unique personal values that you would bring to the role, try and paint a picture of your work tying to the end user and how you can help make it more productive, enjoyable and satisfying for them.

"As you can see from my resume, I have formal training and experience in user experience research and I know that this would benefit the work that I would be doing here at WSO2 if hired for this position. I pursued this additional training in my career because of my passion for the customer journey in the programs that I design."

What skills do you use to cope with the day to day stress and pressure on the job?

"Where many others get overtaken by stress to the point that they can't function in this field, high pressure situations sharpen my focus and that helps me work through them with ease. Last year, I was assigned a high priority, short notice project for a high profile customer. My manager gave it to me because of my proven success in those situations. From the start, I created a timeline for completion and mapped out a plan to make it happen. While staying in communication with my leaders and the client, I was able to create a great system update in just a few short weeks."

In modern technology industries, consumer demand has led to high volume of work and high pressure situations to work on tight deadlines. To prove that you are able to handle high stress, high pressure situations on the job, your interviewer is looking to hear first hand how you handle this type of environment in your own words. As you answer the question, try to turn potential perceived stress into a positive by highlighting your personal skills that enable you to perform well in those situations. If possible, try to use specific examples in your answer.

"I am confident in high stress work situations because of my ability to adapt, communicate and be organized in my work. These skills came in very useful a few weeks ago when our support staff were experiencing an extremely high volume of help desk calls. My adaptability helped me go with the flow and handle items on at a time. My communication skills enabled me to quickly and efficiently call on needed support. My organization skills helped me be prepared for anything on that day and enabled me to work through tickets in a quick and efficient manner."

If hired for this position here at WSO2, would you be comfortable handling overall project manager responsibilities for new software development?

"Looking to join the team here at WSO2 directly out of college, I feel very confident in my abilities to manage the entire scope of a new development project. I have leadership experience as my campus' president of the software engineering club. In that role, I developed skills that would help me utilize staff and resources in the best way possible. During my internship, I was exposed to the planning stages of new projects and I have a very good feel of estimating the budget and length of time needed to have a fully functional system."

As a skilled software engineer, you have all of the necessary tools in your bag to be a successful engineer at WSO2. This question is allowing your interviewer to get a better sense of your project management skills and people skills if you were to join the team at WSO2. In your answer, talk about your ability to estimate the time and cost of a project, the staffing needed and the overall scope of planning for a particular project. If you have direct experience in being the lead on a large development project, be sure to discuss that experience with your interviewer.

"I would absolutely be comfortable if tasked with project manager duties here at WSO2. In my last two roles, I have led successful projects that started with great planning and budgeting process and went through to completion with great people and processes in place under my leadership. While it's not a regular duty for me in my current role, I always welcome leadership duties."

WSO2 Interview Questions

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1. Here at WSO2, we ask our test engineers to follow specific QA protocols. What role do you feel QA plays in software development and testing?
2. What do you see as the top benefits of moving to a cloud based computing platform?
3. Our implementation consultants here at WSO2 often face conflicts with our customers while onsite during implementations. What interpersonal skills do you use to handle conflicts with clients?
4. Give an example of a time that you used a universal design practice in your work as a UI or UX designer. Why was it important to do this?
5. If you were asked to review a colleague's code that they had written, what key things would you look for?
6. How do you ensure that you have a healthy work-life balance in your career?
7. We seek to hire highly ambitious people. Where would you like your career with WSO2 take you?
8. In our consulting services here at WSO2, we often have to work with people who aren't very tech savvy. How would you handle a situation like this if hired for this role?
9. What is one thing that really tests your patience when dealing with your coworkers?
10. In your mind, when is monkey testing the most effective in testing new software?
11. If you were confronted with a time where you wouldn't be able to meet a deadline here at WSO2, what steps would you take when you made that realization?
12. As you reflect back on your career to this point in your search for a new position, what would you say is your ideal work environment or culture?
13. What do you feel are the primary features and benefits of the Java programming language?
14. Do you have any unique skills or past work experiences that we can't see on your resume that would benefit the team here at WSO2?
15. Talk about your previous user interface design experience in detail. Why do you feel that this experience will translate well to this role with WSO2?
16. Our cloud computing at WSO2 requires our experts to take proper security measures in their work. What security measures are you familiar with utilizing in a cloud platform?
17. Do you consider yourself stronger in C++, C#, Java, or Python?
18. Tell me about a time that there was a delay in the project and how did you handle that delay?
19. Can you describe the software development lifecycle?
20. If hired for this position at WSO2, what leadership skills would you bring to our team?
21. What experience do you have in the different types of software maintenance?
22. We are looking for innovators to join us here at WSO2. Where have you brought innovation in automation to a process in your career?
23. In a technical support role here at WSO2, we expect that you would be able to bring great customer service skills to the role. Describe your customer service philosophy in the support that you would provide.
24. As a consultant with WSO2, your role will be vital in gather information from our customers in building new technology for them. What would be your goals in an initial consultation with a new or existing client?
25. Do you have experience working with different CASE tools? If so, what do you have experience with?
26. What unique values can you bring to WSO2 in your user experience design skills?
27. What skills do you use to cope with the day to day stress and pressure on the job?
28. If hired for this position here at WSO2, would you be comfortable handling overall project manager responsibilities for new software development?

WSO2 Interview Questions

1. Here at WSO2, we ask our test engineers to follow specific QA protocols. What role do you feel QA plays in software development and testing?

2. What do you see as the top benefits of moving to a cloud based computing platform?

3. Our implementation consultants here at WSO2 often face conflicts with our customers while onsite during implementations. What interpersonal skills do you use to handle conflicts with clients?

4. Give an example of a time that you used a universal design practice in your work as a UI or UX designer. Why was it important to do this?

5. If you were asked to review a colleague's code that they had written, what key things would you look for?

6. How do you ensure that you have a healthy work-life balance in your career?

7. We seek to hire highly ambitious people. Where would you like your career with WSO2 take you?

8. In our consulting services here at WSO2, we often have to work with people who aren't very tech savvy. How would you handle a situation like this if hired for this role?

9. What is one thing that really tests your patience when dealing with your coworkers?

10. In your mind, when is monkey testing the most effective in testing new software?

11. If you were confronted with a time where you wouldn't be able to meet a deadline here at WSO2, what steps would you take when you made that realization?

12. As you reflect back on your career to this point in your search for a new position, what would you say is your ideal work environment or culture?

13. What do you feel are the primary features and benefits of the Java programming language?

14. Do you have any unique skills or past work experiences that we can't see on your resume that would benefit the team here at WSO2?

15. Talk about your previous user interface design experience in detail. Why do you feel that this experience will translate well to this role with WSO2?

16. Our cloud computing at WSO2 requires our experts to take proper security measures in their work. What security measures are you familiar with utilizing in a cloud platform?

17. Do you consider yourself stronger in C++, C#, Java, or Python?

18. Tell me about a time that there was a delay in the project and how did you handle that delay?

19. Can you describe the software development lifecycle?

20. If hired for this position at WSO2, what leadership skills would you bring to our team?

21. What experience do you have in the different types of software maintenance?

22. We are looking for innovators to join us here at WSO2. Where have you brought innovation in automation to a process in your career?

23. In a technical support role here at WSO2, we expect that you would be able to bring great customer service skills to the role. Describe your customer service philosophy in the support that you would provide.

24. As a consultant with WSO2, your role will be vital in gather information from our customers in building new technology for them. What would be your goals in an initial consultation with a new or existing client?

25. Do you have experience working with different CASE tools? If so, what do you have experience with?

26. What unique values can you bring to WSO2 in your user experience design skills?

27. What skills do you use to cope with the day to day stress and pressure on the job?

28. If hired for this position here at WSO2, would you be comfortable handling overall project manager responsibilities for new software development?