How do you determine priorities when you have multiple tasks at hand?

"I determine which priorities require my attention by thinking about and writing down who the project or tasks impact. If the request comes from a higher-up in the organization and is urgent, that project is usually at the top of the list. I know that I will need to be able to adapt at VistaJet, and I am excellent at time management."

It is essential to establish priorities when you have many conflicting tasks. In your role at VistaJet, you will be required to be flexible and accommodating to changes that happen every day. Answer this question by examining how you would focus on each priority and how you stay organized. Tell the interviewer about any systems you use to identify top-level priorities and how you complete each.

"I know that VistaJet prides itself on customer service, and in the Marketing department, that philosophy is no different. Usually, priorities are identified by what needs to be done, who it needs to be given to, and its timeline. Shorter timelines often are given higher priority, and longer timelines have more leeway. Tasks and projects with more components typically take longer, so I develop a plan to get them done within their timeframe. I like to juggle multiple things at a time and keep organized."

When have you had to shift your priorities in response to sudden changes?

"In my current role, I am frequently required to work overtime on the weekends to accommodate customer schedules. I have organized my personal life to adapt to these changes at a moment's notice to be a reliable employee. I thrive under change and welcome the challenge."

Working in the airline industry, you will be expected to stay on your toes at VistaJet. You will be responsible for shifting and adapting to certain situations, regardless of your position. Talk the interviewer through a time you had to respond quickly to sudden changes. Let the interviewer know you are comfortable responding and reacting positively in challenging situations.

"The airline industry is full of sudden changes - most frequently when flight times are changed. I know this may also happen at VistaJet, as we accommodate private schedules, and those may change suddenly. I am skilled at responding positively and swiftly to sudden changes."

Where do you see yourself five years from now?

"Ideally, five years from now, I would love to see myself growing into a more prominent leadership role within VistaJet's accounting department. I would love to get my feet wet in this role for several years and build my VistaJet knowledge and skills before aspiring to aim a little higher in the company. My career interests align very nicely with this role with VistaJet, and I can see a great long-term fit here."

Think about how your five-year goals align with VistaJet's mission, vision, and values. The interviewer needs to understand that you are thinking about this role long-term and that the role you are applying for fits your career aspirations. Craft your answer by bridging the two together.

"Being able to work in this IT role with VistaJet is part of my five-year goal. I graduated college three years ago and started building my career and skillset to be in a role like this, and I will do everything I can to continue to grow and learn. This role would be perfect for me, and it would complete my five-year goal."

If you could start your career over, what direction would you take?

"If I could start over again, I would have pursued working in aerospace sooner. I grew up with a father that worked in the aerospace industry and has always loved the industry. I looked over the job description at VistaJet and feel that my skills match the application support analyst role. I think this role can help me realize my dream of becoming an app support professional while working in my dream industry."

Telling the interviewer about the career path you are seeking helps them see how motivated you are in your career. Along your career journey, you will likely have to switch gears and recalibrate to another goal that better aligns with your changing needs. There are a lot of career and learning opportunities with VistaJet, and it is a good thing to share with the interviewer how any career pivoting you have done aligns with this role.

"Thinking back over my career, I wouldn't change a thing. I have always loved working in the aerospace industry. I have worked in aerospace for three years and love it. If I could change one thing, it would be getting into private aerospace a little sooner. I love the customer focus VistaJet has and its commitment to reliability and making things easy for the customer."

How does this position fit into your career goals?

"My primary goal as a flight attendant is to become a senior team member and eventually train others in the airline industry. With your industry-leading training and development programs, VistaJet offers a strong path toward those goals. I am excited about what this position has to offer."

The interviewer wants to know how working at VistaJet in the position you are applying for fits in with your long-term career. They need to understand that you plan to be with the company long-term. Outline your career progression ideals and how VistaJet and this role accomplish your goals.

"This position offers the next step in my career and is a part of my five-year growth plan. I have spent the last couple of years working as a flight attendant and aim to finish my five-year plan to be a lead flight attendant with VistaJet. This position would allow me to continue learning and growing. I am excited about the possibility of sharing my skills and knowledge with VistaJet and feel this would be a groundbreaking step in my career."

Tell me about a time communication became an issue when working on a team.

"I worked on a team to solve a problem that could have potential effects on our ability to grow the business and reach our goals. Each person on the team was tasked with a different aspect, such as gathering and analyzing data. We came together to discuss the results but couldn't seem to agree. We were struggling to listen to each person's opinion. I explained my observation and suggested we give each person a chance to discuss their findings and opinions, which helped us take a more collaborative approach."

There will be times at VistaJet when communication misses the mark. Working with a diverse group of people who have different outlooks and attitudes, there is bound to be a time when communication can be a challenge. Provide a scenario where communications became an issue; describe the situation and how you went above and beyond to solve the problem.

"In my last role as an Account Manager, there was a time when a customer's account was not properly credited with money that they paid us, which caused a huge issue with that customer. There were communication issues amongst the team, and that miscommunication caused a problem with the customer's account. To fix this, I gathered the team in a conference room to find the trail of what went wrong without pointing fingers at anyone. We were able to find what happened and get the customer squared away. If chosen for this role at VistaJet, I will bring these problem-solving skills to my team so we can continue to work together."

Rate your communication skills from 1-10 with proper examples backing your given rating.

"I would rate my communication skills as a 9/10. I rate myself a 9 because I actively seek to communicate more effectively as a team member. I am not perfect, so there will be times when I fall short. However, I try to be active to clear up any miscommunication. I know communicating effectively will be important at VistaJet, especially as my role as an App Support Tech requires me to talk to many people."

The ability to communicate is a highly sought-after skill. Working in the private aerospace sector, you will be tasked with communicating with different teams and internally with your team at VistaJet. Focus your answer on supporting the rating you choose for yourself. If you rate yourself a 9, be prepared to give an example of your skills or explain why you gave yourself that score.

"Communication is essential in the airline industry and even more so at VistaJet. I would rate my communication skills as a 7 out of 10 because there is always room for improvement. As a leader, I leave my door open for my employees to communicate what they need from me. I believe that open communication makes me a more effective leader."

How do you personally connect to our vision of making business aviation simple and delivering the ultimate flight experience around the globe?

"In my role as a flight attendant with Delta Airlines for the past ten years, customer service was always my number one priority. I would serve my customers with patience, friendliness, and a kind smile. I can bring that positive attitude to VistaJet to ensure the customers have the ultimate flight experience, no matter their destination."

This response is going to require you to do some research about VistaJet. Read the company's career page to familiarize yourself with their vision. This question is important to VistaJet because they want to know if you did your homework and how well you will fit in with the culture. Approach this question by aligning services you've provided in recent jobs to customers or clients and how you used this vision to do so.

"One of the reasons I applied for this role was because I connected with VistaJet's vision of providing the ultimate flight experience for its customers. I have not been a flight attendant before, but I have worked in a customer-facing position for the last three years. I make each customer's experience better by greeting them with a friendly smile, creating a positive atmosphere, and being available for any questions they have."

Personality fit is important to us at VistaJet. How would you describe your personality?

"I would describe my personality as positive, reliable, and focused. I pride myself on being a well-rounded, reliable team member who can bring positivity and dedication to my role at VistaJet. I believe that my colleagues and supervisor would say the same about me."

Personality fit is vital at VistaJet. The interviewer will ask this question to see how you would fit in with the team you are applying for. When this question is asked, the interviewer has an idea of the team dynamic you are applying for and wants to assess your personality to see how you would match. Focus on reviewing the job description, mission, vision, and values at VistaJet and craft your answer based on what you find.

"I am approachable and a problem-solver. I like to problem-solve, find solutions to any situation, and maintain a positive attitude no matter what is thrown at me. I think these traits would fit well in this role at VistaJet."

Why are you the best choice for VistaJet?

"I have three years of customer service experience, which would translate well into this role. I know that VistaJet values simplicity and reliability in its services, and I can bring that experience to VistaJet's customers."

This question is an opportunity to outline why you are the best candidate for the position. The interviewer wants to know what skills, knowledge, and abilities you bring to the table that set you apart from the rest of the candidates. It is a good idea to review the mission, vision, and values of VistJet so that you can incorporate those into your reasoning. Stick to a short "elevator pitch." Outline in five minutes or less why your knowledge, skills, and abilities align with VistaJet's.

"I am a highly experienced customer service professional with over ten years of experience working with customers to provide a reliable and enjoyable experience for customers. I am also already CPR/First Aid certified and just renewed my certification. I prioritize customer service above all else and keep safety for all customers at the top of my mind. I can bring my decade of experience to VistaJet and hit the ground running."

What do you know about our organization?

"In researching your website and the internet, I saw that VistaJet started in 2004 and sought to revolutionize the business aviation industry. I also looked at your fleet of aircraft, namely the Global 7500, 6000, and 5000 to get a feel for the types of planes the company offers. They are amazing planes and look very luxurious for clients."

As always, a great first step before any interview is researching the organization you are applying for and the role. VistaJet's website is easy to navigate and keeps things simple regarding its purpose to revolutionize business aviation by pioneering a new way to fly. Take some time looking at their "About Us" page and pick a few themes from it that you find interesting, and share those with the interviewer. They want to know if you did your homework.

"I researched on the internet to determine what kind of presence VistaJet has around the world, and I found some interesting things. One of the things that I thought was particularly interesting was the membership program that VistaJet rolled out. The VJ25 and the XO membership. I love that the company is committed to providing flexible membership solutions to all client needs."

How do you get along with others at work?

"I get along well with my coworkers. I try to maintain a positive attitude and be supportive. I know that working at VistaJet, I may work with a small group of people, and it will be super important to get along with everyone. I get along with others well and often try to help people if needed."

Assess past or current working relationships with your coworkers. Consider what you like about those relationships and what you value most when working with others. Working at VistaJet, you will have to work with a smaller group of people and often the same coworkers day in and day out. Communicate with the interviewer traits that are most important to you. Those traits could be communication, reliability, and friendliness.

"I put a lot of effort into my relationships with my coworkers. I believe that harmonious relationships in the workplace are important for the happiness of everyone as well as for productivity levels. At VistaJet, I believe this to be no different. I want to provide a great work experience to my coworkers, and I am active at problem-solving should anything arise."

How will you earn the trust of your coworkers?

"I find that the best way to earn the trust of my coworkers is to follow through on what I promise them. If I promise to get a task done on my team at VistaJet, I will follow through. The efforts of the whole team are important, and I pull my weight and do not let my team down."

Being able to trust your coworkers at VistaJet is going to be crucial. With its innovative culture, learning opportunities, and commitment to customer service, being able to trust each other when things are challenging will also be important. Talk about how you've earned trust with your coworkers in the past and what you can proactively do as an employee at VistaJet to continue to earn trust.

"I like to be attentive and listen to my coworkers and find ways to help them. If someone is having trouble and needs assistance or if I need to step up and cover a shift, I will do that. I hope to bring that trait to VistaJet so I can contribute to a successful team."

At VistaJet, exceptional customer service is our priority. How will you ensure that our service standards are continually met?

"Customers always come first; that is super important to me, and I know it is super important to VistaJet. I wholeheartedly agree that the customer must be taken care of, even beyond their expectations. I know that we must do whatever we can to ensure they have one of the best experiences with VistaJet that they have ever had to keep them happy and coming back time and time again."

If you are familiar with VistaJet before your interview, you will likely know a little bit about their goals when it comes to customer service. Make sure you do your research to be able to answer this question. VistaJet is a smaller, global private airline that thrives off of providing excellent customer service, and the interviewer wants to know how you will meet one of their core values.

"I will ensure your customer service standards are continually met by following your service protocols. I am always willing to lend a hand and am a happy person, which creates a positive environment for customers. I know that Vistajet prides itself on listening to customers' rapidly changing needs; I take pride in that as well and can do it flawlessly."

Aside from your experience working in the airline industry, do you have experience in other customer-service-based roles?

"I started working as a server at a young age in a restaurant. From there, I moved into a restaurant management role and attended post-secondary education with a focus on Restaurant and Hotel management. Most of what I've done has been customer service-focused. I think this would be a great fit for Vistajet, namely as a Program Sales Consultant, as I would be building prospective business, and having this background would come in handy."

If possible, walk them through two examples from your resume of customer service-based roles. Highlight your customer service skills and how they would pertain to the role you are applying for at VistaJet. Outline how the VistaJet customer service philosophy could tie in with your work in those roles to hit it home.

"I am new to my career, so this will be my first customer service-based role. I have volunteer experience with the local Food Bank, which gave me valuable exposure to working with the public and collaborating with a team. However, as a catering coordinator, I know I have room to grow, and this role at VistaJet would be a great way to do just that and increase my customer service skills."

What does exceptional customer service look like to you?

"It looks like excellent communication with your customers, the ability to problem solve and find a resolution at the drop of a hat while maintaining a positive demeanor with the customer. These are essential customer service skills."

Similar to other customer service questions, this one dives deep into what exceptional customer service means to you. This question is a great way for the interviewer to understand if this role would be just a job or something you can personally identify with. List the traits of exceptional customer service that come to mind. An example could be a friendly demeanor, fast and effective problem-solving, or excellent communication skills.

"I would say that it looks like providing the best service possible to the customer and being able to adapt to their changing needs."

Employees of VistaJet are expected to be reliable, on time, and accessible when on shift. Do you consider yourself to be a dedicated employee?

"In my most recent position, I was often recognized for being flexible with my availability. I know these are important values to have at VistaJet, no matter the role. I believe in being 10 minutes early for work, staying on task during my shift, and getting my work done."

For many roles at VistaJet, they operate almost on a 24/7 cadence. That means they need to hire reliable individuals who are on time, accessible, and where they need to be. You will want to answer positively to this question and provide examples to the interviewer of how you are all those things.

"I am very dedicated to any role I take on and am happy to show that in this Frontend Engineer role with VistaJet. You will find that my teammates in my current role and my manager know me for being dependable and reliable."

As a Flight Attendant, you will be asked to work a wide range of hours and a lot of overtime. Are you able to accommodate the unpredictable schedule associated with being a Flight Attendant?

"In my most recent position with Airline XYZ, I had an inconsistent schedule that required me to often be on call. I worked many weekends and holidays. That is part of the lifestyle of a Flight Attendant, and I completely understand. I'm happy to work any hours offered to me. I know VistaJet is private and will often require me to work a similar schedule. It is not a problem."

Working a shifting schedule is very common in the airline industry - more so for flight attendants. VistaJet is a private airline and has a smaller staff than a traditional airline, so this will be true of their company. Assess how you feel about the shifting schedule, overtime, and weekend requirements. Tell the interviewer you can work that schedule and are happy to accommodate.

"I am available for a wide range of hours and overtime. I'm happy to do what is necessary for VistaJet and expect the shifting scheduling with the company being a private airline. I would be interested to know how far in advance the schedules come out so that if I need to make arrangements, I can do so."

In order to work for VistaJet, you are required to pass a criminal record check. Are you comfortable accommodating this?

"You will find that I have a clean criminal background. I have no problems with undergoing a background check."

A clean criminal record is a must for all roles at VistaJet. You must be able to pass the criminal background check, and the interviewer does not need an elaborate answer. Feel free to respond simply - yes, you can accommodate. If, for some reason, you have any concerns, let the interviewer know that yes, you can submit to a background check, but if there are any questions, you are happy to answer them. Take a proactive approach if you think something on your background will disqualify you from the role.

"I can complete a full criminal background check and any drug testing or other background checks you require."

What unique qualities would you bring to our company?

"I have a unique ability to strike up a conversation and build rapport with nearly anyone, which is a great help in customer service as a flight attendant. I do not shy away from conversation and think this would make each guest's experience positive and pleasant at VistaJet."

This question is an opportunity to let the interviewer know of any qualities that cannot be shared on your resume. Stick to work-related skills that you think would be an asset to the role you are applying for and VistaJet as a company overall. It is tempting to talk about your personal life, and while that would be fine, interviewers look for other skills that could help you land the job instead of how many dogs you have.

"I have a natural ability to problem solve when something isn't working. I try to create systems and processes to overcome roadblocks. I have a brain that likes to analyze and find solutions."

List the top three skills that will make you an ideal team member at VistaJet.

"I see that your job description for your Lead Data and Analytics Product Manager requires strong SQL skills, experience with analytics and data, as well as Tableau. I have worked with SQL, data, and Tableau for the last six years in my current role as a Data Analyst and have also worked with other similar systems in previous roles. In addition to these job-related skills, I can bring resilience, dependability, and hard work to the role."

When asked to list your top skills, connect your skills to the requests listed in the company's job description. Look at VistaJet's career page to identify their job descriptions and what the company is looking for in your specific role. Prepare your answer based on the skills they are looking for, and explain how you have used these skills in past roles.

"After reviewing your job description for this Corporate Finance Associate role, I feel that three skills I can bring to the table would be excellent communication, resourcefulness when I don't understand something, and the ability to be flexible and accommodate changing situations."

Do you have any formal training in First Aid or CPR?

"I do not currently hold a valid CPR and First Aid certification; however, I am happy to complete this requirement right away. I know that VistaJet provides training, and I would be happy to be in the first class. If it's not provided, I am happy to pursue this on my own as needed."

First Aid and CPR training is a requirement for many roles at VistaJet. Let the interviewer know that you have current and valid CPR and First Aid certification and if it is expired or when you renewed it last. If you do not have certification, let VistaJet know that you are more than willing to get certified. You could also mention that you know they send a lot of their positions to be First Aid and CPR certified.

"Yes, I have formal training in First Aid and CPR. I have brought my certifications for you to see. I am also happy to keep my certifications up to date during my time at Vistajet."

Have you received training on handling an in-flight emergency?

"In my role with Bombardier, I received over 100 hours of in-flight situational training. I am confident in my ability to react professionally and appropriately in an emergency and can bring that experience as an important asset to VistaJet."

Education and training are critically important in in-flight emergencies, especially as you might be the only one on the VistaJet flight with the education and experience to assist a customer. Discuss your comfort level with your ability to handle these situations and provide the interviewer with a response. The key is to respond positively and show how you would professionally handle an emergency. If you are new to the industry and do not have the related training, be honest and comment on any other training you've completed that may be relevant or helpful.

"As I am new to a career in the airline industry, I have not received in-flight emergency training; however, I have taken emergency response training in my current position at the hospital as a nurse. With my nursing background, I am confident in emergencies. I am happy to take VistaJet's emergency response training, which I know will be more tailored to the airline industry, to learn more."

Tell me about any airline-related training you have been through.

"I have taken industry-related safety and customer service training with my previous company through IATA and enjoyed it. I had the opportunity to participate in many self-directed courses as well, and the knowledge I learned would transfer well to VistaJet."

Regardless of any industry-related training you have had, you will need to complete training specific to VistaJet. Namely, cabin hostesses are required to complete an industry-leading service excellence training program. This program includes WSET, food safety, hygiene, advanced plating, service etiquette, crew resource management, first aid, and firefighting, to name just a few. Talk with the interviewer about related pieces of training you have done as a flight attendant, or if you are not applying for a flight attendant role, you could talk about other training you've done, such as safety training, sales, customer service, or technical training.

"Although I have not taken specific airline-related training, I have some current certifications that I believe will be helpful. These include CPR, First Aid, and WHMIS training. As a cabin hostess at VistaJet, I know that having a CPR and First Aid background is extremely helpful in emergencies."

What experience do you have using team-based messaging applications?

"I have used numerous communication applications, including Slack, Microsoft Teams, Google Hangout, Zoom, and much more. I'd be interested to know what systems you use internally."

Think about and let the interviewer know the applications you have used. This would also be a great time to ask what internal communications systems they use at VistaJet so that you can tailor your answer. Tell them what software and applications you have experience in, ask them what they use, and assure them (even if you have not used that particular application before) that you are a fast learner and should have no problem learning their application.

"I'd be interested to know what team-based messaging applications VistaJet currently uses. I have experience using multiple systems such as Slack, Teams, Zoom, and Google Hangouts. Tell me more about the current applications you use, I am sure that a lot of the team-based applications I have experience with have similar features. If I haven't used it before, I am a fast learner and should have no problems picking it up."

Due to the nature of the airline industry, you may be required to complete training on a consistent basis. How do you feel about that?

"I feel good about attending ongoing training! I think it is a good opportunity to continue to learn, grow, and brush up on skills that I might not use often."

Continuous education at VistaJet will be critical for just about any role in the organization. Whether you are an accountant, in HR, or a Cabin Ground Trainer, you will be sent for continuing education opportunities. The interviewers want to know how you feel about those opportunities. Naturally, growth and development opportunities should be seen as a good thing, so respond positively. Let the interviewer know why you think continued growth is important.

"Continuing education is super important, and I would be grateful to VistaJet for sending me and providing me with growth, development, and training opportunities. There is always room for improvement and growth in everything we do."

What do you hope to gain most from your time with VistaJet?

"After reviewing the culture and mission of VistaJet, I find the training and education programs I would be exposed to exciting. I am a life-long learner and admire that the programs are industry renowned and that learning opportunities would be continuously available to me."

The interviewer would like to see that you are wholeheartedly interested in working for VistaJet. Think about the skills or experience you wish to gain from working in this specific role at VistaJet. Consider what opportunities would open for you, and explain what those are.

"What I hope to gain most by working with VistaJet is experience working with fleet strategy and airplane financing and refinancing in the private sector. It is something I have always wanted to learn. I come from the public sector and would love to expand my skill set and incorporate what I know to help make VistaJet even more successful."

All employees of VistaJet are expected to wear a uniform to work. Are you comfortable with this policy?

"I have absolutely no problems adhering to a dress code. I quite like not having to choose what to wear every day. I also admire the professional look that uniforms provide to customers. I am happy to wear one at VistaJet."

In the airline industry, it is common to adhere to a strict dress code. At VistaJet, the uniform policy is no different than what you would experience with a commercial airline. However, as a private airline, VistaJet takes its approach one step further and wants to ensure that customers receive the best experience possible. Assure the interviewer that you are comfortable with adhering to a dress code. You can even tell the interviewer about your experience adhering to the dress code in a different position.

"Yes, I am comfortable adhering to a dress code. In my last role as a Customer Service Representative, we were required to wear khakis and a blue shirt every day. I like having uniforms, as it creates a great experience for our customers and helps identify us. I am happy to wear a uniform at VistaJet, as I know in the airline industry it is quite common."

How would you handle an upset customer during a flight?

"I have been a flight attendant for the last two years and have handled many upset customers during flights. The most recent example was a gentleman who kept putting his legs in the aisle. Other customers were getting upset, and so was he. He had a knee condition that made keeping his knee bent for three hours tough. To problem solve, I moved him to a seat near the front that allowed him more leg room to stretch out and kept him out of the aisle for the other customers."

This question can be tricky for some. It is tempting to respond with an answer that stops at responding well to upset customers. Focus on how well you handle this difficult situation, but make sure to include your steps to de-escalate a situation or how you solved a problem by asking information-gathering questions. The interviewer wants to see how you problem-solve and adapt in challenging situations.

"I have not worked as a flight attendant before; however, I have successfully handled a difficult customer. In my current role as a Client Services Associate, I have had to de-escalate a customer who was upset with the service he was provided. My first approach to the situation was to ask information-gathering questions to get down to the root of the problem and what had happened. Long story short, I was able to find the root of the problem and offer solutions that provided that customer with what he needed. He left happy."

What are your salary expectations?

"If you could help me understand what the salary range for the position looks like, I would be happy to provide you with a number that I think accurately reflects the knowledge, skills, and abilities I bring to the role."

A great way to approach this question is to know your desired total compensation. Think about the minimum number you would be willing to take, plus any bonus, stock options, and PTO you would like. Approaching this question with the interviewer with an inquisitive nature tends to work well. An example of being inquisitive could be asking what the salary range or budget range is for the position at VistaJet before you provide the number you are looking for. That ensures your desired compensation would be within the range that the position offers.

"I make $70,000 in my current role, with an 8% target bonus year over year. I would like to understand more about what has been budgeted for the role at VistaJet to help ensure my salary expectations align with what the role is paying."

The airline industry is full of unexpected scenarios. When have you faced an unexpected difficulty?

"The biggest difficulty I faced was when my manager in my last role resigned suddenly. I had to step in and step up to fulfill the manager's responsibilities until their successor could be found. It was unexpected and challenging, as I was not prepared to do two positions at the same time. I overcame this by excellent time management and working with my coworkers to understand how to prioritize different tasks to produce the necessary output."

Consider past situations that you have handled that have been unexpected and difficult. Working with a private airline such as VistaJet, you are bound to run into situations that require critical thinking and problem-solving. Talk the interviewer through a time when you have handled an unexpected and challenging situation; describe what it was and how you solved or overcame it.

"I face unexpected difficulty frequently in my current position. The customer service rating at my company was very low when I started. I took it upon myself to help increase the customer service rating to ensure that customers would return for repeat business. It was not easy, as I dealt with several customers who experienced bad customer service with us in the past. I helped create a customer service book that helped our customer service reps handle situations and know how to respond."

As a Flight Attendant, you are responsible for making the safety of all passengers a priority. What would you do if you felt there was a safety threat?

"My reaction to a safety threat would rely on what I have learned in my on-the-job training. I would want to follow VistaJet company protocol and safety regulations. If I were faced with a safety threat, I would do everything to ensure passengers remained calm."

Airlines will always have strict safety protocols, and with VistaJet being a private airline, safety is even more important. There might not be as many flight attendants on a private jet; thus, you will need to be trained and educated on handling emergencies. You can answer this question by presenting the interviewer with a time you had to handle a safety threat at work. If you have not had to handle a safety threat, research how VistaJet operates for safety threats and describe how you would react.

"I am well trained on how to react in safety situations. I have worked as a flight attendant for five years and had considerable safety training that would easily translate over to VistaJet. I would rely on my current knowledge and the knowledge I know VistaJet would supply to keep the passengers calm and prepared."

What work situations excite and motivate you?

"What excites me most is providing best-in-class customer service to my customers and clients. I like to tailor each experience to my clients to meet each of their unique needs. I would love to be able to use that philosophy at VistaJet to continue making each client experience exceptional."

Employees at VistaJet often share the same passion for an innovative culture that delivers best-in-class service to its customers and clients. Being a part of that experience requires its employees to be motivated and excited to come to work every day. The interviewer wants to know how you stay motivated and find excitement in your job to see how well you would fit in with the existing culture.

"I am most motivated on the job when I receive praise and recognition for my work. This could be from customers and clients, coworkers, or my supervisors. Knowing I am making a difference and doing a good job helps me to stay motivated and excited to come to work every day."

How do setbacks emotionally affect you and your work?

"I have experienced several setbacks in my career, and I know that at VistaJet, I might experience similar situations. I do my best to go with the flow and overcome the setback by thinking about how my team and I can get around the problem and solve it. I then implement measures moving forward to combat a similar situation from happening again."

VistaJet prides itself on innovation and customer service. At times, there will be setbacks in your work that make things challenging. That could be on either the company side or the customer side. Think about setbacks you've experienced in the past and how you overcame those setbacks. Also, think about how they affected you and what you did moving forward to avoid these setbacks.

"I do my best to not let setbacks overcome me emotionally. I pride myself on my ability to stay level-headed during stressful situations and am always looking for a way to overcome those setbacks. This ability to overcome has helped me in all of my roles thus far, and I find that this ability will serve me well at VistaJet."

Tell me about a time you dealt with a difficult boss, professor, or coworker. What was the situation, and how did you handle it?

"In my current role, a new coworker had a hard time grasping new concepts and was frequently frustrated with his pace of learning. He took out his frustrations on his other coworkers, and it was starting to get a bit unsettling for the team. I took it upon myself to help him, as I know what it is like to try to learn something new and feel as though I don't have the support I need. I took him under my wing, asked him what he was having a hard time with, and came up with a plan to work with him and teach him what he needed to know. I helped him and filled in those gaps for him, and he was much easier to work with, not to mention happier."

You may not get along with everyone in your workplace. In the private airline industry at VistaJet, sometimes you will work with a small group of people or the same group of people day in and day out. The interviewer wants to know how you adapt when approached with different personalities than your own. Lay out a scenario where you had a miscommunication with someone, what the situation was and how you proactively handled it.

"When I was attending University, I had a professor who tended to grade very harshly on his homework assignments and quizzes. I was not doing well in the class because I didn't feel like I understood the concepts he was trying to teach. To be proactive, I scheduled an appointment to sit down with him and review the lessons and topics I was struggling with. After that meeting, I felt much better about the material and content. I was so glad that I was proactive in seeking help."

VistaJet Interview Questions

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1. How do you determine priorities when you have multiple tasks at hand?
2. When have you had to shift your priorities in response to sudden changes?
3. Where do you see yourself five years from now?
4. If you could start your career over, what direction would you take?
5. How does this position fit into your career goals?
6. Tell me about a time communication became an issue when working on a team.
7. Rate your communication skills from 1-10 with proper examples backing your given rating.
8. How do you personally connect to our vision of making business aviation simple and delivering the ultimate flight experience around the globe?
9. Personality fit is important to us at VistaJet. How would you describe your personality?
10. Why are you the best choice for VistaJet?
11. What do you know about our organization?
12. How do you get along with others at work?
13. How will you earn the trust of your coworkers?
14. At VistaJet, exceptional customer service is our priority. How will you ensure that our service standards are continually met?
15. Aside from your experience working in the airline industry, do you have experience in other customer-service-based roles?
16. What does exceptional customer service look like to you?
17. Employees of VistaJet are expected to be reliable, on time, and accessible when on shift. Do you consider yourself to be a dedicated employee?
18. As a Flight Attendant, you will be asked to work a wide range of hours and a lot of overtime. Are you able to accommodate the unpredictable schedule associated with being a Flight Attendant?
19. In order to work for VistaJet, you are required to pass a criminal record check. Are you comfortable accommodating this?
20. What unique qualities would you bring to our company?
21. List the top three skills that will make you an ideal team member at VistaJet.
22. Do you have any formal training in First Aid or CPR?
23. Have you received training on handling an in-flight emergency?
24. Tell me about any airline-related training you have been through.
25. What experience do you have using team-based messaging applications?
26. Due to the nature of the airline industry, you may be required to complete training on a consistent basis. How do you feel about that?
27. What do you hope to gain most from your time with VistaJet?
28. All employees of VistaJet are expected to wear a uniform to work. Are you comfortable with this policy?
29. How would you handle an upset customer during a flight?
30. What are your salary expectations?
31. The airline industry is full of unexpected scenarios. When have you faced an unexpected difficulty?
32. As a Flight Attendant, you are responsible for making the safety of all passengers a priority. What would you do if you felt there was a safety threat?
33. What work situations excite and motivate you?
34. How do setbacks emotionally affect you and your work?
35. Tell me about a time you dealt with a difficult boss, professor, or coworker. What was the situation, and how did you handle it?

VistaJet Interview Questions

1. How do you determine priorities when you have multiple tasks at hand?

2. When have you had to shift your priorities in response to sudden changes?

3. Where do you see yourself five years from now?

4. If you could start your career over, what direction would you take?

5. How does this position fit into your career goals?

6. Tell me about a time communication became an issue when working on a team.

7. Rate your communication skills from 1-10 with proper examples backing your given rating.

8. How do you personally connect to our vision of making business aviation simple and delivering the ultimate flight experience around the globe?

9. Personality fit is important to us at VistaJet. How would you describe your personality?

10. Why are you the best choice for VistaJet?

11. What do you know about our organization?

12. How do you get along with others at work?

13. How will you earn the trust of your coworkers?

14. At VistaJet, exceptional customer service is our priority. How will you ensure that our service standards are continually met?

15. Aside from your experience working in the airline industry, do you have experience in other customer-service-based roles?

16. What does exceptional customer service look like to you?

17. Employees of VistaJet are expected to be reliable, on time, and accessible when on shift. Do you consider yourself to be a dedicated employee?

18. As a Flight Attendant, you will be asked to work a wide range of hours and a lot of overtime. Are you able to accommodate the unpredictable schedule associated with being a Flight Attendant?

19. In order to work for VistaJet, you are required to pass a criminal record check. Are you comfortable accommodating this?

20. What unique qualities would you bring to our company?

21. List the top three skills that will make you an ideal team member at VistaJet.

22. Do you have any formal training in First Aid or CPR?

23. Have you received training on handling an in-flight emergency?

24. Tell me about any airline-related training you have been through.

25. What experience do you have using team-based messaging applications?

26. Due to the nature of the airline industry, you may be required to complete training on a consistent basis. How do you feel about that?

27. What do you hope to gain most from your time with VistaJet?

28. All employees of VistaJet are expected to wear a uniform to work. Are you comfortable with this policy?

29. How would you handle an upset customer during a flight?

30. What are your salary expectations?

31. The airline industry is full of unexpected scenarios. When have you faced an unexpected difficulty?

32. As a Flight Attendant, you are responsible for making the safety of all passengers a priority. What would you do if you felt there was a safety threat?

33. What work situations excite and motivate you?

34. How do setbacks emotionally affect you and your work?

35. Tell me about a time you dealt with a difficult boss, professor, or coworker. What was the situation, and how did you handle it?