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Viridor Waste Management Interview
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27 Questions and Answers Written by Ryan Brunner

Written on October 9th, 2019 | Ryan has over 10 years of experience interviewing
candidates in the healthcare, public service, and private manufacturing/distribution industries.
Question 1 of 27
Due to the nature of Viridor Waste Management business and services we may ask that you complete a full background check. Are you willing to comply?
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How to Answer
Many companies will ask for a background check before employing you. This due diligence could include a criminal record check, a credit check, a drivers' abstract, and education verification. The request will vary from company to company so you should always be prepared to comply with all requests. If there is a mark on your record, this is the best time to disclose that information.

If you have a clean record: "I can fully understand why Viridor Waste Management would need to conduct background checks on all potential employees. I have a squeaky clean record and am happy to comply with any of your requests."
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Question 2 of 27
Where have you seen common failures or breakdowns in customer service and how would you address these issues with the clients here at Viridor Waste Management?
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How to Answer
When a consulting company like Viridor Waste Management is called, it is likely that that organization has seen some failure in the service that they have been providing to customers. In this role as a consultant, you will be asked to help diagnose the issues and help fix them for your clients. For this question, your interviewer is first seeking to see what you have seen in your career as common failures in customer service. Second, and most importantly, your interviewer is looking to hear how you would go about solving the issue with clients. Make sure to be as detailed as possible in this aspect of your answer.

Question 3 of 27
Part of our work here at Viridor Waste Management entails obtaining buy-in from clients on energy conservation. How would you sell energy conservation ideas to clients?
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How to Answer
As Viridor Waste Management moves into the future, part of the work that they do will be selling companies on the need to be more energy conscious and efficient. For this question, your interviewer will be looking to hear your tactics for educating clients on the importance of sustainability in their operations. The reality is that many clients don't have energy conservation at the top of their minds and your job will be to convince them otherwise. Be sure to speak passionately about this aspect of the job.

Question 4 of 27
What do you believe to be the number one quality that most influences the overall customer experience?
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How to Answer
As a consultant in the customer service arena, you will be considered to be an expert on customer experience and customer satisfaction to the clients that you work with. While this question is certainly open ended, your interviewer is looking to hear that you have passion and belief in your answer because there is indeed no right or wrong answer to this question. Be sure to prepare for your interview ahead of time and be able to speak openly and passionately about what you believe is the most important factor for a satisfied customer.

Question 5 of 27
Would you say that you are a goal oriented person on the job? Why would you say that?
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How to Answer
Success in business consulting is most often measured in the achievement of goals for clients and for this question, your interviewer will ideally be looking to hear that you are driven by goals and that you have the ability to set them as well. In your answer, give your interviewer the sense that you are goal oriented by giving an example or two of a time where you set and worked towards a goal as part of a team effort. Explain your part in the achievement of the goals and your ability to stay focused on the end result.

Questions 6 through 27
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Author of Viridor Waste Management Ltd. Answers and Questions

Ryan Brunner
Ryan has over 10 years of experience interviewing candidates in the healthcare, public service, and private manufacturing/distribution industries. Ryan has a long track record of recruiting, interviewing and hiring candidates at all levels of the organizations that he has recruited for. These include entry-level workers, professional workers, physicians and executive level leaders. Ryan has created and worked with many interviewing formats in the industries that he has recruited for and has reviewed resumes and cover letter's for all of the positions he has recruited for.
Published: 10/09/2019

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