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Venmo Interview
Questions

28 Questions and Answers by Ryan Brunner

Published December 19th, 2019 | Ryan has over 10 years of experience interviewing
candidates in the healthcare, public service, and private manufacturing/distribution industries.
Question 1 of 28
Would you say that you are a goal oriented on the job? What would I be able to do as your manager to help you achieve your goals if hired here at Venmo?
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How to Answer
At the heart of this question lies your interviewers desire to see what motivates you as a potential employee at Venmo. Make it clear to your interviewer that you certainly are motivated by on the job goals and do this by using an example of a time where you were motivated by and achieved a goal. Then, think deeply about the type of manager that you like to work for in terms of goal setting and helping our achieve your goals. Let your interviewer know what type of management styles you appreciate the most while being open to any style.
28 Venmo Interview Questions
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  1. Would you say that you are a goal oriented on the job? What would I be able to do as your manager to help you achieve your goals if hired here at Venmo?
  2. What is one thing that really tests your patience when dealing with your coworkers?
  3. In a technical support role here at Venmo, we expect that you would be able to bring great customer service skills to the role. Describe your customer service philosophy in the support that you would provide.
  4. If hired here at Venmo to develop iOS and Android software, when would you use a fragment rather than an activity?
  5. What do you feel is one of the top issues that is faced by data engineers today?
  6. Here at Venmo, we subscribe to the domain-driven design approach for our customers. If hired for this role, what will you do in your first 90 days on the job to ensure you can sustain in this job with that approach?
  7. What SDLC models are you familiar in working with?
  8. What programming languages would you consider yourself fluent in?
  9. Do you have experience working with different CASE tools? If so, what do you have experience with?
  10. As you reflect back on your career to this point in your search for a new position, what would you say is your ideal work environment or culture?
  11. What unique values can you bring to Venmo in your user experience design skills?
  12. What experience do you have in the different types of software maintenance?
  13. If you were asked to review a colleague's code that they had written, what key things would you look for?
  14. Give an example of a time that you used a universal design practice in your work as a UI or UX designer. Why was it important to do this?
  15. We are looking for innovators to join us here at Venmo. Where have you brought innovation in automation to a process in your career?
  16. What software analysis and design tools do you have familiarity working with?
  17. Here at Venmo, we ask our test engineers to follow specific QA protocols. What role do you feel QA plays in software development and testing?
  18. In your current work, what are the important steps you take in the data validation process?
  19. A huge part of our business here at Venmo is designing software for iOS. In this role, how would you steer away from retain cycles when using closures in Swift programming language?
  20. At Venmo, we rely on a full team effort to deliver top quality products to our customers. Tell me about a time that you worked well as part of a team. Are you comfortable in a similar role here?
  21. Talk about a time when things didn't go as planned on the job. What was the situation and what allowed your to persevere in that situation?
  22. What do you know about our products and how do you think you'll be able to handle a support role surrounding them?
  23. What do you consider to be a good litmus test for when you would automate a test process for a new system versus testing manually?
  24. What data cleaning methods are you familiar with and comfortable using if hired for this role at Venmo?
  25. At Venmo, we take security risks very importantly in our products. In your experience, what are the biggest security risks in software and what is your experience in any prevention methods?
  26. In designing Android software, what is your experience using parcelable versus serializable within an app?
  27. If hired here at Venmo and tasked with helping design a UI for a new mobile app, what important factors would you consider in that design?
  28. In SQL, how do you explain the differences between clustered and non-clustered indexes? Can you name a time that you used each?
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15 Venmo Inc. Answer Examples
1.
Would you say that you are a goal oriented on the job? What would I be able to do as your manager to help you achieve your goals if hired here at Venmo?
At the heart of this question lies your interviewers desire to see what motivates you as a potential employee at Venmo. Make it clear to your interviewer that you certainly are motivated by on the job goals and do this by using an example of a time where you were motivated by and achieved a goal. Then, think deeply about the type of manager that you like to work for in terms of goal setting and helping our achieve your goals. Let your interviewer know what type of management styles you appreciate the most while being open to any style.

Ryan's Answer #1
"I would definitely say that I am goal oriented on the job in wanting to contribute any way that I can to the overall benefit of the organization. In my current organization, our leadership focuses on overall sales numbers at the end of the year. To help achieve these goals, our department creates our own goals to help achieve the sales numbers needed to succeed. Last year, one of those goals was to be as creative as possible in our user experience design processes. With the launch of an exciting new app midyear, sales numbers skyrocketed and our department was instrumental in that. For me, it was important that we determined our goals as a team with the final stamp of approval from our manager. While this style of management really helped motivate me, I can thrive under any management style as long as expectations and goals for my work are clearly set."
Ryan's Answer #2
"For me, my day to day work is much more meaningful when I have goals to work for. In my current role, we have set timelines for our projects and this helps lay the framework for our goals. If hired for this position, my expectations of you as my manager would be to have goals clearly defined and a supportive atmosphere to be provided to work within."
2.
What is one thing that really tests your patience when dealing with your coworkers?
While on the surface this question may seem like your interviewer is trying to get you to talk negatively about a situation, it is really more of a test to see what can potentially drive you crazy on the job in a team atmosphere and how you handle those situations. In your answer, be honest about your pet peeves when it comes to coworkers and do so in a positive light. Then, expand on your answer by talking about how you handle those situations.

"As a person that values diversity and differences of opinion in the workplace, there aren't many things that grind my personal gears when it comes to my colleagues. The only real true test of my patience is a coworker that doesn't pull their weight in a team effort. When I've been in this situation in the past, I first seek to learn if the issue is a lack of training or knowledge. If it is, I take the necessary steps to help my colleague get on track. But if I find that it is due to a lack of effort, I talk to the person immediately in a professional manner. The sum is only as good as the effort of all of its parts and a team efforts requires everyone's maximum effort."
Ryan's Answer #1
"As a person that values diversity and differences of opinion in the workplace, there aren't many things that grind my personal gears when it comes to my colleagues. The only real true test of my patience is a coworker that doesn't pull their weight in a team effort. When I've been in this situation in the past, I first seek to learn if the issue is a lack of training or knowledge. If it is, I take the necessary steps to help my colleague get on track. But if I find that it is due to a lack of effort, I talk to the person immediately in a professional manner. The sum is only as good as the effort of all of its parts and a team efforts requires everyone's maximum effort."
Ryan's Answer #2
"Having been raised in a rural farm setting, I have always been a stickler for being on time and holding meetings to set lengths of time. While watching people show up late for meetings has bothered me internally because of how I am wired, I don't let it bother me on the exterior. We are all very busy in our lines of work and showing up a few minutes late is only normal from time to time."
3.
In a technical support role here at Venmo, we expect that you would be able to bring great customer service skills to the role. Describe your customer service philosophy in the support that you would provide.
While your interviewer will be able to get great insight into your technical expertise during your interviewer, this one question will allow you the opportunity to describe how you will bring solid interpersonal skills to the role. Your interview knows that customers will rely on you to provide quick and sensible support for their needs, but the expectation to do that in a pleasing manner is of utmost importance. Talk from a high level about your feelings on why providing great service is important and give an example or two of ways that you have done that in the past.

Ryan's Answer #1
"To me, my job duties aren't fully satisfied if an end user leaves our conversation without a smile on their face. While any technical support specialist can handle the customer aspect of the job, few have the people skills to do so pleasantly for their customers. In any interaction that I have with a customer, I talk in a calm and boosting manner. If they are upset or mad about a situation, I reflectively listen and never place any blame back on them. By taking this approach, my customer surveys in my current position have been excellent for the three years I've held that role."
Ryan's Answer #2
"If hired for this role here at Venmo, you'll quickly find that my mantra in working with customers is speed with a smile. To do this, I need to be resourceful in providing them with an answer or triaging them to the correct person. I need to be knowledgeable in our product base to give them answers with confidence. And last, but not least, I need to be positive in all interactions with them."
4.
If hired here at Venmo to develop iOS and Android software, when would you use a fragment rather than an activity?
In the development of apps for both iOS and Android, using code to create an activity versus a fragment is a highly debated topic to this day. For this question, your interviewer is looking to hear that you understand what the differences between the two are and when you feel that using a fragment is the proper direction to go. Make sure to speak to the high level overview of what an activity does to an app versus fragments.

Ryan's Answer #1
"As a best practice in my development of Android apps in the past, activities are really the complete screen that a user experiences as part of the app. Fragments are really small sub activities that take place within the activity. Because fragments within an app have their own life cycle and receive their own input events within the app, there are specific times where fragments make the most sense to use in development. In my experience, I always use fragments when the app is working with UI components that are going to be uses across multiple activities within the app. As well, fragments have also served very well when using swipe views within the app."
Ryan's Answer #2
"In the past year, I honestly don't recall designing a new app that ran solely on an activity alone. The fragments are almost necessary today to bring life to an app. I use retained fragments to persist across activity restarts within the app and this helps make a user friendly experience for our end users."
5.
What do you feel is one of the top issues that is faced by data engineers today?
Being in the midst of the greatest technological revolution in the history of man, data engineers face many difficult issues in the work that they perform on a daily basis. While there are many directions that you can go with this question, be sure to focus your answer on something that you can speak passionately about. If you can research a common issue in the industry that Venmo works in, you may likely score some bonus points with your interviewer.

Ryan's Answer #1
"Over the past couple of years, I've come to realize that one of the largest issues we face as data engineers is the large amounts of data that are needed to store and then draw information from. Here at Venmo, I can only imagine how big of an issue that is in the healthcare industry. I have a lot of experience with cloud based data storage and also server based storage."
Ryan's Answer #2
"In my recent experiences, continuous, real-time integration is an issue that we will face each and every day moving forward. The need for fast paced information is certainly to blame for this. To stay on top of the continuous integration landscape, I am happy to hear that new and improved systems are being created to stay more real-time and up to the minute. Here at Venmo and working in the financial industry, how have you seen this need for real-time data impact your products?"
6.
Here at Venmo, we subscribe to the domain-driven design approach for our customers. If hired for this role, what will you do in your first 90 days on the job to ensure you can sustain in this job with that approach?
Simply put, domain-driven design is the concept of utilizing the business needs of the end user in designing and creating software for them. To do this, the software architects at Venmo need to have a firm understanding of the problems that their customers face and how the software they develop will help tackle those problems. For this question, be sure to do your research on Venmo and the products they put to market and discuss how you will take the time to learn about the industries necessary to implement the domain-driven design approach.

Ryan's Answer #1
"In my current role, I've worked with large plastics and metals manufacturers in a domain-driven design approach and this required me to step outside of my comfort zone to learn manufacturing processes along the way in designing great products for that industry. If hired here at Venmo, the financial industry would become my new passion in life to learn and understand. I know that my role as a software architect would require that I have a great working knowledge of the industry and I am willing to do what is necessary to get there."
Ryan's Answer #2
"If I were lucky enough to be offered this position, my work would be dedicated to learning the property and casualty insurance industries inside and out. I would do this through talking with colleagues and customers to learn how our products help our end users succeed. If needed, I would also take the time to read more on the industry as well."
7.
What SDLC models are you familiar in working with?
As a software engineer, you are very familiar with the software development life cycle. For this question, your interviewer is looking to hear what models you have worked on in the past. While there isn't necessarily a right or wrong answer to this question, try to show your flexibility to working with different SDLC models by bringing up your past experiences. Then, show you have knowledge of different models like the waterfall model or agile model. It is also a good idea to use this question as an opportunity for you to learn more about Venmo by asking your interviewer which model they work off of.

Ryan's Answer #1
"During my training in software engineering and in my early career, the waterfall model was the standard. In this model, each phase of the development process happens in a set order and projects using this model are easily managed. But over time, as the development projects that I have led have become more complicated and intricate, I have implemented the spiral model. This model has allowed the ability of end users to give feedback early on and often during development and helps to build a more customized product to our customers."
Ryan's Answer #2
"In my current position with XYZ Company, my department utilizes the agile model in development life cycle. Since our products are so tailored to the needs of our customers, we get a working product very early on in the process and then I work hand in hand with customers to fine tune the software moving forward. It is a very effective model that has built a great reputation for our software among customers. I also have familiarity working with the iterative model and it has similar advantages to the agile model. If I were hired here at Venmo, can you expand on what models you use here in your software development life cycle?"
8.
What programming languages would you consider yourself fluent in?
While this question gives your interviewer insight into the diversity of your programming language experience, they most importantly want to know that you are adaptable and able to learn on the fly if needed. Talk about the different languages that you consider yourself fluent in and, if possible, do as much research into Venmo as you can prior to your interview and try to speak to the specific languages that they work with.

Ryan's Answer #1
"From the start of college, where software engineering grew into a passion for me, I've become very fluent in Java, JavaScript and C++. My current role has me working primarily with C++, but I pride myself on my ability and passion to learn new programming languages and would be able to do so if hired for this role with Venmo."
Ryan's Answer #2
"During my training to be an engineer and then in my current role since graduating, a majority of my experience falls within Python. My current role delves deeply into artificial intelligence and Python is awesome with this advanced technology. As I understand it from talking to another engineer here at Venmo, a requirement would be for me to learn Scala. Though I haven't worked directly with Scala, I believe my experience and willingness to learn would have me up and running in no time if hired for this role."
9.
Do you have experience working with different CASE tools? If so, what do you have experience with?
The world of software engineering has greatly benefited from advancements in computer aided software engineering tools. Because Venmo is at the forefront of the industry, your interviewer will be looking to hear which tools you have experience with. Make sure not to concern yourself with providing a correct answer here, but rather focus on your flexibility to learn new aides when needed while explaining what you have experience with.

Ryan's Answer #1
"In my current role, I regularly utilize both diagramming and web development tools. The diagram tools assist our software projects by outlining the system data and components in a graphical form for us and this saves us a great amount of time while also being very reliable. The web development tools greatly help me visualize site changes that I am making because I don't have a deep background in web development. If hired for this position, I'd look forward to learning other CASE tools for prototyping, quality assurance and maintenance."
Ryan's Answer #2
"During my career and in my experience with CASE tools, most of my experience is in the lower CASE elements that focus on coding and testing the software after initial development. CASE tools have certainly made life as a software engineer more efficient and effective and I'd look forward to learn any new CASE tools if hired for this position here at Venmo."
10.
As you reflect back on your career to this point in your search for a new position, what would you say is your ideal work environment or culture?
While using this question as a key indicator on how you'll fit with the team and the organization at Venmo, it will be very important for you to research as much as you can on the work environment at Venmo so you can match your priorities to that environment. If you have the opportunity to speak with an employee at Venmo prior to your interview, that can shed valuable information. In the end, the culture and value of an organization are often a key indicator of long-term success in a job, so make sure that you reflect your values into what the company values.

Ryan's Answer #1
"As I begin this job search now 15 years out of college, I'm looking for an employer that promotes and encourages innovation, new ideas and collaboration among all members of the team. From what I know about Venmo from speaking with others, you sound like a perfect match for what I am looking for in a career."
Ryan's Answer #2
"With all of the companies that I have both worked for and consulted with in the past, I realize that a company culture is basically the personality of the company and I am looking for a new organization that really meshes well with my personality. I am a casual person that believes in hard work, teamwork and having fun on the job. As I embarked on a job search, I was so happy to see that Venmo was hiring because I believe our styles will fit perfectly together."
11.
What unique values can you bring to Venmo in your user experience design skills?
While your interviewer has shown confidence in your technical abilities to succeed at Venmo as a UX designer, this question is helping them gain insight into your ability to see the big picture in the work that you do. As you think about the unique personal values that you would bring to the role, try and paint a picture of your work tying to the end user and how you can help make it more productive, enjoyable and satisfying for them.

Ryan's Answer #1
"I have really taken pride in my ability to add value to the business needs of the customers that I work with. During any design project, I take the time to work with end users to find their wants and needs out of the program. Then, as I create the UX design, I keep their needs at the forefront and do anything possible to exceed their expectations."
Ryan's Answer #2
"As you can see from my resume, I have formal training and experience in user experience research and I know that this would benefit the work that I would be doing here at Venmo if hired for this position. I pursued this additional training in my career because of my passion for the customer journey in the programs that I design."
12.
What experience do you have in the different types of software maintenance?
As a reputable company, Venmo takes their software maintenance processes seriously and your interviewer is looking to hear that you are familiar with the four different types of software maintenance. Talk to your interviewer about any work you have done in the past with corrective, adaptive, perfective and/or preventative software maintenance. Use specific examples and make sure that your interviewer walks away from your conversation knowing that you understand the importance of proper system maintenance.

Ryan's Answer #1
"Being familiar with all four types of software maintenance, my most used method of maintenance in my current role is corrective. Based on bug reports from end users, I work through coding and logic issues to resolve issues in a timely and effective manner. In the maintenance I perform, I never hesitate to pick up the phone and contact customers to hear first hand about what they are experiencing. By doing this, they feel like they are an important part of the process and it reflects well on me and my organization."
Ryan's Answer #2
"In my current role, I'd definitely say that a majority of the maintenance work that I do is adaptive maintenance. Working in banking software that is used around the globe, I help perform system maintenance for changes in currency on a pretty regular basis. This work requires research and talking with end users to help adapt the programs for their use. If hired here at Venmo, I also have experience performing perfective, preventative and corrective maintenance on software as well."
13.
If you were asked to review a colleague's code that they had written, what key things would you look for?
For this question, your interviewer will obviously be looking to hear that you have adequate knowledge when it comes to coding processes. But most importantly, your interviewer will be looking to gauge your ability to be a team player and focus on the bigger picture when working on a project. In your answer, focus on your attention to detail and your ability to help others when needed.

Ryan's Answer #1
"As an experienced software engineer, I fully expect my colleagues to reach out to me for my insight and I never hesitate to provide open and honest feedback. When asked to do this, my main focus is ensuring that the code is readable and functional. If there are lines of code that need to be removed, I don't hesitate to let my colleague know that while also giving them feedback on why I feel it is unnecessary."
Ryan's Answer #2
"When I'm asked to do this in my current position, my main focus is on regulatory requirements that were put in place for the project and security issues. I work with a team of great engineers that are very efficient coders and these two areas are most often overlooked."
14.
Give an example of a time that you used a universal design practice in your work as a UI or UX designer. Why was it important to do this?
In the technology, software and mobile app fields today, accessibility is a huge topic. As a designer with Venmo, you will be expected to help create products that are as accessible as possible to as many end users as possible. In this two part question, talk about why you feel that universal design is important in the work that you will be doing with Venmo and then really sell your ability to do this by giving an example of a time you used a universal design in your previous work.

Ryan's Answer #1
"From a very high level, the business success of a program really relies on being universally designed. If we pigeon hole ourselves, a product will only reach a very limited group of end users. But taking that a step further, universal design is the morally right thing to do to help reach people that may not have access to the average program design. Last year, I was part of a project that utilized a voice user interface for users that were deaf or hard of hearing. This simple yet effective design was a huge win for our current customers and in helping drive new business with our groundbreaking software."
Ryan's Answer #2
"Early in my career, the best piece of advice that I receive was from an experience designer and she said that when UX doesn't consider all potential users, we are no longer working on the user experience. We live in a very diverse world and the programs that I've designed for in the past have certainly had the goal to reach a wide audience. With your financial products here at Venmo, this same philosophy applies. Last year, based on some feedback from current customers, we switched our design to include a strong color contract to make the system much more user friendly to color blind users. This was both a simple and very effective change to enhance the look of the program."
15.
We are looking for innovators to join us here at Venmo. Where have you brought innovation in automation to a process in your career?
Innovation in software has occurred in many phases over the last 20 years and Venmo is always striving to be on the forefront of innovation in their field. For this question, think back on your automation experience and talk about a concept that you helped create that you felt was innovative. Really sell your interviewer on your ability to think outside of the box with this question by hammering home the idea that you can help bring new innovations to the team at Venmo.

Ryan's Answer #1
"To be very honest with you, I was really drawn to the automation side of engineering because of the constant need to be flexible and continuing me education to stay ahead of new trends. Last year, I helped develop a codeless test automation for my company that brought together our software engineers and end users to test in environments in a fast and efficient manner. The codeless testing was a first for my organization and really helped free up time for our software engineers to come up with solutions rather than spend time testing."
Ryan's Answer #2
"About four years ago, I was on a team that developed an AI bot that could test scripts and provide analysis on extremely large amounts of data in a short period of time. Our work focused on the algorighms that the AI would utilize in its testing work. From the start, the AI process was extremely accurate and efficient. Now, as things have changed over time, modifications to the AI system all center around changes to the algorithms. Based on our success, we presented our AI system at a national conference last year and it received a lot of great accolades."
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