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Vendor Management Services Interview
Questions

31 Questions and Answers by Rachelle Enns

Rachelle is a job search expert, career coach, and headhunter
who helps everyone from students to fortune executives find success in their career.
Job Interviews     Companies     Shipping     Wholesale And Distribution    
Question 1 of 31
What career path interests you the most in this company?
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How to Answer
This question is where it is essential to have completed some research on the interviewing company. Be sure to envision where you can see yourself fitting, and growing, with the organization before your interview. Do some research on what a career path could look like with this particular company.
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Answer Examples
1.
What career path interests you the most in this company?
This question is where it is essential to have completed some research on the interviewing company. Be sure to envision where you can see yourself fitting, and growing, with the organization before your interview. Do some research on what a career path could look like with this particular company.

Rachelle's Answer #1
"What interests me most about your company is that there are so many options when it comes to career growth. Ideally, I would like to earn my way into a Territory Sales role, then a Regional Manager position. Eventually, a Director of Sales or Marketing position would be ideal. Of course, I understand that this will take many years of dedication and hard work."
Rachelle's Answer #2
"I am interested in quality control. I am very analytical and love to solve problems. I understand that I have to learn the products before I can measure their quality."
2.
We have had concerns with employee theft recently. What would you do if you caught an employee stealing?
Some businesses have trouble with employee theft, and they need to make sure that they are hiring someone who is honest and trustworthy. Talk to the interviewer about the steps you would take if you caught a co-worker stealing.

Rachelle's Answer #1
"When I work for an organization, I tend to take pride in the work we are doing. With a focus on delivering value to a company wherever possible, I would feel obligated to report a co-worker stealing from the company. I will refer to any policy or guidelines available and speak to the manager in charge of the department where theft is taking place."
Rachelle's Answer #2
"I would most likely confront the employee first. Sometimes perception can be wrong, and I would not want to accuse someone of theft falsely. Upon confrontation, if my suspicions are validated, I would then alert my supervisor."
3.
Tell me about a contribution you made to the last team you worked on.
It is essential to show the interviewer that you are a team player. Talk about a time that you were recently expected to achieve a goal in a team setting. How did you go above and beyond to ensure that your contribution was felt?

Rachelle's Answer #1
"Last month our company asked upper management to complete a full inventory audit. There were 4 of us in total and so we broke the audit requirements into shifts. These shifts had to take place when the warehouse was closed. In the end, there was one additional shift that nobody wanted to take. I volunteered myself to do that shift to show my dedication to my job and my co-workers. The gesture was appreciated, and the audit was completed on time."
Rachelle's Answer #2
"My most notable contribution was my ability to analyze and predict market trends, and then create a successful marketing strategy. Before me, there was no one with a true marketing background on the team."
4.
At Vendor Management Services we prefer to hire candidates with a post-secondary education. Take a moment to walk me through your post-secondary education.
Take the interviewer briefly through your post-secondary education. You can highlight any of your best classes, top achievements, or recognition that you may have received while earning your degree.

Rachelle's Answer #1
"I completed my Bachelor of Arts degree with a major in Global Marketing in 2009. I am proud to say that I graduated top of my class!"
Rachelle's Answer #2
"I value post-secondary education and appreciate the idea of continued education. I was unable to complete my degree, for financial reasons, but I do hope to return to online courses in the future. The courses that I did take were all related to business, finance, and organizational behavior."
5.
Many of our clients and vendors operate in other countries and time zones. Are you able to accommodate their needs by making yourself available outside of typical work hours?
Assure the interviewer that you are dedicated to your success with Vendor Management Services, Inc. and that you can accommodate a flexible schedule. Have you worked an irregular schedule before? If so - be sure to draw on that experience.

Rachelle's Answer #1
"There are no limitations to my availability. I can make myself available to work a variety of hours including evenings and weekends. If a deal is to be made - I can be relied on to be present."
Rachelle's Answer #2
"I am happy to address a clients' needs outside of regular work hours when it is an urgent need, or there is a deadline present. I would never leave a client hanging; however, a stable balance between work and personal life is also important to me."
6.
At Vendor Management Services we are looking for sales professionals who can make an impact on our business immediately. How do you plan to do that?
Vendor Management Services, Inc. wants to be sure that they are hiring the best people in the business so that they can be a step ahead of their competitors at all times. Assure the interviewer that you are engaged in this process by discussing the ways you feel you could make an impact immediately after being hired.

Rachelle's Answer #1
"I plan to make an impact on the profitability of Vendor Management Services, Inc. through aggressive cold calling on potential clients. I also have some great ideas to bring in regards to vendor management."
Rachelle's Answer #2
"I come with an already strong portfolio of clients and plan to begin there. You have a great product at Vendor Management Services, Inc. so I am confident that the response will be solid. In addition to this, I plan to contact your past client list and reactivate some dormant accounts."
7.
Describe for me a time when you made the wrong career decision. How did you correct your misstep?
Everyone has had a misstep in their career at one point or another. Perhaps you took a job with a company who was not as reputable as you initially believed. Maybe you took a role that was 'oversold' to you. Or, perhaps you declined an opportunity that you now regret passing on. The key to a great answer is to discuss what you did to correct the misstep.

Rachelle's Answer #1
"Last year, I was offered a management position that would have offered me the leadership experience I was seeking. Unfortunately, I turned down the offer for fear that I was not yet ready for the responsibility of being a leader to so many people. My lack of confidence in myself got in the way. I recognized that lack of confidence in myself and changed turned it around by attending three leadership workshops over the next year. Now I am bursting with confidence and am ready to take on this leadership role with your company."
Rachelle's Answer #2
"I once implemented a rewards program that failed. I had seen it work successfully in another organization with which I worked. It was a learning opportunity for me that not all organizations are alike nor are people all motivated in the same manner. We learned quickly that it was not working and scratched it early, saving some company dollars. In its place, we enlisted the team to create something that would drive them to perform and earn the rewards the team wanted."
8.
Where do you see yourself five years from now?
It's impossible to know where you will be in 5 years but you should assure the interviewer that, given all possible circumstances, you could see yourself as a long-term fit for their position.

Rachelle's Answer #1
"Ideally, five years from now, I would love to see myself growing into a more prominent leadership role within your organization. My career interests align very nicely with your company's goals which helps me to see a great long-term fit here."
Rachelle's Answer #2
"In 5 years I would like to be seen as an authority in our industry. I would like to be well-connected and trusted when it comes to my work here."
9.
What do you know about our company culture?
Company culture and fit is a crucial factor when considering a career move. Assure the interviewer that you have put thought, research, and consideration of how the company culture will work for you.

Rachelle's Answer #1
"I have researched your company through your social media channels and on glassdoor.com. Your employees have great things to say, and overall it seems that you have fun while you work. I am looking forward to joining an organization, like yours, that is upbeat and thoughtful with an eye on helping the community at the same time."
Rachelle's Answer #2
"I read many positive reviews online about your organization and company culture. You offer great incentives to keep people motivated, and it seems to be the type of fast-paced environment that values innovation and performance. My type of place!"
10.
What questions do you have for me?
It's always a great idea to have questions ready for the interviewer. Review the company website and other online resources to ensure the questions you are asking are not mundane, or redundant. The last thing an interviewer wants to hear is a list of items you could have found the answers to from merely watching a video on their company site!

Here are some sample questions:

- When would you like to have this position filled?
- How long has this role been vacant?
- Is this a replacement search or a newly created role?
- What is your favorite part about working here?
- What is the company's primary goal for this position in the next 12 months?
- Is there anything from my background and experience that I can clarify for you?
- What do you see as the biggest change in this industry over the past 3 years?
- Is there any reason why you would not hire me?
Rachelle's Answer
"Thank you for asking - I do have a few questions. What is top of mind when it comes to filling this role? Also, what types of career growth opportunities would follow this position? And lastly, do you have internal candidates who are also interviewing for this position?"
11.
At Vendor Management Services we always strive to provide the best products to our clients. How do you ensure a product is of high quality?
The interviewer would like to know that you can determine the high-quality products from the lower quality products. Talk to the interviewer about your abilities when it comes to product discernment.

Rachelle's Answer #1
"I am very good at discerning low-quality products from the best quality products. I listen to my customers and have been in this business long enough to have a beat on who the reputable vendors are. If a product receives consistently low reviews, I do not hesitate to pull it from my inventory."
Rachelle's Answer #2
"In my current position, we have many processes in place to determine the quality and to ensure that only the best products are distributed to our vendors. In addition to our quality control processes, we also spend a lot of time listening to our customers to find out what they like, and what they are not as pleased with. Putting out a high-quality product is very important to me."
12.
Wholesale and distribution requires strong negotiation skills. How would you rate your negotiation skills from 1-10?
Give yourself a rating when it comes to your negotiation skills and also back your answer with an example of a time that you negotiated a problematic deal.

Rachelle's Answer #1
"I am very experienced in the art of negotiation and would give myself a 9 out of 10. In this past year, I negotiated some solid deals including a steep vendor discount on one of our most popular wholesale products."
Rachelle's Answer #2
"I am a skilled and experienced negotiator. I cannot recall the last time I closed a deal that I was unhappy with. For that reason, I would rate myself as a ten, on negotiation skills."
13.
Do you have any training in sales or business negotiation?
Talk to the interviewer about any additional training that you have received in sales and negotiation. Be sure to highlight your biggest take-away's from that training.

Rachelle's Answer #1
"I have a great deal of on-the-job training when it comes to sales, business, and negotiation techniques. In addition to this, I have formal sales training from Dale Carnegie as I took the 'Sales Effectiveness' course in 2015."
Rachelle's Answer #2
"I have on-the-job training in sales and business negotiation; however, no formal training. With that said, I am happy to take any related training that you feel would be helpful. Do you recommend any specific courses at this time?"
14.
At Vendor Management Services we are always interested in finding new vendors and clients. Tell me about your experience in business development.
Opening your business to new clients and vendors is a vital part of your success in the wholesale and distribution industry. Talk to the interviewer about your abilities when it comes to networking and developing business.

Rachelle's Answer #1
"I am a strong business development professional and am always on the lookout for potential new vendors and clients. Currently, I spend much of my time cold calling on potential new connections. In my most recent position, I was able to expand our business' profitability by 24% by merely calling on former connections and asking for referrals."
Rachelle's Answer #2
"In my current position, I manage some of our company's largest accounts. What I do is a balance of account management and business development as there is always an up-selling piece to what I do. The past three years, I have grown my account base by 20-40%. In addition to this growth, I brought on an average of 8 new enterprise clients every year."
15.
Wholesale and distribution requires excellent organizational skills when it comes to purchase orders and inventory management. How would you rate your organizational skills from 1-10?
Assure the interviewer that you are capable of maintaining strong organization of your inventory and orders. Rate your organizational performance and support your rating by providing an example.

Rachelle's Answer #1
"I would rate my organizational skills as a 9 out of 10 because my previous manager has told me that my organization is exceptional. Because of my organization, I was able to reduce our back-orders by 63% last year alone."
Rachelle's Answer #2
"Organization is everything. When I am organized, I can ensure that deadlines are met, and resources are being used to their utmost efficiency. I would rate myself as a 10/10 because I greatly appreciate a well-organized warehouse."
More Interview Q&As
Explore expert tips and resources to be more confident in your next interview.
Behavioral
Common
Phone
Tough
Leadership
All Interview Topics
All Career Q&As
Suggested Career
Interview Q&As
Continue practicing by visiting these similar question sets
Wholesale and Retail Buyers
Sales
Facility Manager
Line Supervisor
Production Laborers
31 Vendor Management Services Interview Questions
Win your next job by practicing from our question bank. We have thousands of questions and answers created by interview experts.
Interview Questions
  1. What career path interests you the most in this company?
  2. We have had concerns with employee theft recently. What would you do if you caught an employee stealing?
  3. Tell me about a contribution you made to the last team you worked on.
  4. At Vendor Management Services we prefer to hire candidates with a post-secondary education. Take a moment to walk me through your post-secondary education.
  5. Many of our clients and vendors operate in other countries and time zones. Are you able to accommodate their needs by making yourself available outside of typical work hours?
  6. At Vendor Management Services we are looking for sales professionals who can make an impact on our business immediately. How do you plan to do that?
  7. Describe for me a time when you made the wrong career decision. How did you correct your misstep?
  8. Where do you see yourself five years from now?
  9. What do you know about our company culture?
  10. What questions do you have for me?
  11. At Vendor Management Services we always strive to provide the best products to our clients. How do you ensure a product is of high quality?
  12. Wholesale and distribution requires strong negotiation skills. How would you rate your negotiation skills from 1-10?
  13. Do you have any training in sales or business negotiation?
  14. At Vendor Management Services we are always interested in finding new vendors and clients. Tell me about your experience in business development.
  15. Wholesale and distribution requires excellent organizational skills when it comes to purchase orders and inventory management. How would you rate your organizational skills from 1-10?
  16. Market analysis is very important to us at Vendor Management Services. What steps do you take to research the performance of a product before choosing to import it?
  17. What has been your best performing product in the past 12 months? Why do you think it has done so well?
  18. How do you feel that globalization has affected the wholesale and distribution industry in the USA?
  19. How familiar are you with NAFTA (North American Free Trade Agreement)?
  20. How do you properly vet potential new vendors?
  21. Many of our clients and vendors operate in other countries. Do you speak multiple languages? If not, how do you manage potential communication barriers?
  22. When you suffer a setback, how does that emotionally affect you and your work?
  23. How do you like to be recognized for your accomplishments?
  24. When have you had to change a major component of your project due to new information being presented?
  25. What are your salary expectations?
  26. Would you consider yourself a creative person?
  27. Tell me about an error or mistake you made because of a breakdown in communication from you or one of your team members.
  28. How many days were you absent from work last year?
  29. Vendor Management Services is asking for 8 years of industry experience and you have just 5. Why do you think you are qualified for this position?
  30. How do you evaluate success among your team members?
  31. How do you make tough decisions knowing they will affect your entire team?
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