Personality and character are two very different things. The interviewer is looking for more information on your traits vs. your integrity. This answer could include buzzwords such as introverted, energetic, and confident.
Vee Technologies Interview Questions
Culture fit is important to us at Vee Technologies. How would you describe your personality?
Personality and character are two very different things. The interviewer is looking for more information on your traits vs. your integrity. This answer could include buzzwords such as introverted, energetic, and confident.
"I would describe my personality as approachable, light-hearted, and positive. I believe that, if asked, my colleagues and supervisor would say the same about me."
"Try to include a variety of words that the interviewer does not hear all the time. Be unique! Here are some ideas:
Do you have experience working with different CASE tools? If so, what do you have experience with?
The world of software engineering has greatly benefited from advancements in computer aided software engineering tools. Because Vee Technologies is at the forefront of the industry, your interviewer will be looking to hear which tools you have experience with. Make sure not to concern yourself with providing a correct answer here, but rather focus on your flexibility to learn new aides when needed while explaining what you have experience with.
"In my current role, I regularly utilize both diagramming and web development tools. The diagram tools assist our software projects by outlining the system data and components in a graphical form for us and this saves us a great amount of time while also being very reliable. The web development tools greatly help me visualize site changes that I am making because I don't have a deep background in web development. If hired for this position, I'd look forward to learning other CASE tools for prototyping, quality assurance and maintenance."
"During my career and in my experience with CASE tools, most of my experience is in the lower CASE elements that focus on coding and testing the software after initial development. CASE tools have certainly made life as a software engineer more efficient and effective and I'd look forward to learn any new CASE tools if hired for this position here at Vee Technologies."
In a technical support role here at Vee Technologies, we expect that you would be able to bring great customer service skills to the role. Describe your customer service philosophy in the support that you would provide.
While your interviewer will be able to get great insight into your technical expertise during your interviewer, this one question will allow you the opportunity to describe how you will bring solid interpersonal skills to the role. Your interview knows that customers will rely on you to provide quick and sensible support for their needs, but the expectation to do that in a pleasing manner is of utmost importance. Talk from a high level about your feelings on why providing great service is important and give an example or two of ways that you have done that in the past.
"To me, my job duties aren't fully satisfied if an end user leaves our conversation without a smile on their face. While any technical support specialist can handle the customer aspect of the job, few have the people skills to do so pleasantly for their customers. In any interaction that I have with a customer, I talk in a calm and boosting manner. If they are upset or mad about a situation, I reflectively listen and never place any blame back on them. By taking this approach, my customer surveys in my current position have been excellent for the three years I've held that role."
"If hired for this role here at Vee Technologies, you'll quickly find that my mantra in working with customers is speed with a smile. To do this, I need to be resourceful in providing them with an answer or triaging them to the correct person. I need to be knowledgeable in our product base to give them answers with confidence. And last, but not least, I need to be positive in all interactions with them."
We are looking for innovators to join us here at Vee Technologies. Where have you brought innovation in automation to a process in your career?
Innovation in software has occurred in many phases over the last 20 years and Vee Technologies is always striving to be on the forefront of innovation in their field. For this question, think back on your automation experience and talk about a concept that you helped create that you felt was innovative. Really sell your interviewer on your ability to think outside of the box with this question by hammering home the idea that you can help bring new innovations to the team at Vee Technologies.
"To be very honest with you, I was really drawn to the automation side of engineering because of the constant need to be flexible and continuing me education to stay ahead of new trends. Last year, I helped develop a codeless test automation for my company that brought together our software engineers and end users to test in environments in a fast and efficient manner. The codeless testing was a first for my organization and really helped free up time for our software engineers to come up with solutions rather than spend time testing."
"About four years ago, I was on a team that developed an AI bot that could test scripts and provide analysis on extremely large amounts of data in a short period of time. Our work focused on the algorighms that the AI would utilize in its testing work. From the start, the AI process was extremely accurate and efficient. Now, as things have changed over time, modifications to the AI system all center around changes to the algorithms. Based on our success, we presented our AI system at a national conference last year and it received a lot of great accolades."
What programming languages would you consider yourself fluent in?
While this question gives your interviewer insight into the diversity of your programming language experience, they most importantly want to know that you are adaptable and able to learn on the fly if needed. Talk about the different languages that you consider yourself fluent in and, if possible, do as much research into Vee Technologies as you can prior to your interview and try to speak to the specific languages that they work with.
"During my training to be an engineer and then in my current role since graduating, a majority of my experience falls within Python. My current role delves deeply into artificial intelligence and Python is awesome with this advanced technology. As I understand it from talking to another engineer here at Vee Technologies, a requirement would be for me to learn Scala. Though I haven't worked directly with Scala, I believe my experience and willingness to learn would have me up and running in no time if hired for this role."
What skills do you use to cope with the day to day stress and pressure on the job?
In modern technology industries, consumer demand has led to high volume of work and high pressure situations to work on tight deadlines. To prove that you are able to handle high stress, high pressure situations on the job, your interviewer is looking to hear first hand how you handle this type of environment in your own words. As you answer the question, try to turn potential perceived stress into a positive by highlighting your personal skills that enable you to perform well in those situations. If possible, try to use specific examples in your answer.
"Where many others get overtaken by stress to the point that they can't function in this field, high pressure situations sharpen my focus and that helps me work through them with ease. Last year, I was assigned a high priority, short notice project for a high profile customer. My manager gave it to me because of my proven success in those situations. From the start, I created a timeline for completion and mapped out a plan to make it happen. While staying in communication with my leaders and the client, I was able to create a great system update in just a few short weeks."
"I am confident in high stress work situations because of my ability to adapt, communicate and be organized in my work. These skills came in very useful a few weeks ago when our support staff were experiencing an extremely high volume of help desk calls. My adaptability helped me go with the flow and handle items on at a time. My communication skills enabled me to quickly and efficiently call on needed support. My organization skills helped me be prepared for anything on that day and enabled me to work through tickets in a quick and efficient manner."
If you were asked to review a colleague's code that they had written, what key things would you look for?
For this question, your interviewer will obviously be looking to hear that you have adequate knowledge when it comes to coding processes. But most importantly, your interviewer will be looking to gauge your ability to be a team player and focus on the bigger picture when working on a project. In your answer, focus on your attention to detail and your ability to help others when needed.
"As an experienced software engineer, I fully expect my colleagues to reach out to me for my insight and I never hesitate to provide open and honest feedback. When asked to do this, my main focus is ensuring that the code is readable and functional. If there are lines of code that need to be removed, I don't hesitate to let my colleague know that while also giving them feedback on why I feel it is unnecessary."
"When I'm asked to do this in my current position, my main focus is on regulatory requirements that were put in place for the project and security issues. I work with a team of great engineers that are very efficient coders and these two areas are most often overlooked."
In your mind, when is monkey testing the most effective in testing new software?
By utilizing random inputs to check the behavior of a program, monkey testing has its time and place in the software testing process. For this question, your interviewer is looking to hear that you have an understanding of the theory behind monkey testing and how you would look to put it to work at Vee Technologies to test their products.
"In my experience, monkey testing has been very effective in load testing and stress testing new software as standard testing methods couldn't do this without a lot of extra work. Because of the adhoc approach to the testing, load and stress on the software was most highly gauged through monkey testing."
"Because monkey testing is able to find unique bugs that standard testing won't find, I've found it to be very effective for testing new pilot software programs that are reaching new bounds. At my current job, I helped design a brilliant monkey testing process that utilized user behavior to look for certain probabilities of bugs within our systems that we were designing."
What experience do you have in the different types of software maintenance?
As a reputable company, Vee Technologies takes their software maintenance processes seriously and your interviewer is looking to hear that you are familiar with the four different types of software maintenance. Talk to your interviewer about any work you have done in the past with corrective, adaptive, perfective and/or preventative software maintenance. Use specific examples and make sure that your interviewer walks away from your conversation knowing that you understand the importance of proper system maintenance.
"Being familiar with all four types of software maintenance, my most used method of maintenance in my current role is corrective. Based on bug reports from end users, I work through coding and logic issues to resolve issues in a timely and effective manner. In the maintenance I perform, I never hesitate to pick up the phone and contact customers to hear first hand about what they are experiencing. By doing this, they feel like they are an important part of the process and it reflects well on me and my organization."
"In my current role, I'd definitely say that a majority of the maintenance work that I do is adaptive maintenance. Working in banking software that is used around the globe, I help perform system maintenance for changes in currency on a pretty regular basis. This work requires research and talking with end users to help adapt the programs for their use. If hired here at Vee Technologies, I also have experience performing perfective, preventative and corrective maintenance on software as well."
Do you have any unique skills or past work experiences that we can't see on your resume that would benefit the team here at Vee Technologies?
This question is providing you the opportunity to potentially set yourself apart from your competition for this position. To do just that, it will be important for you to make sure that the unique skill or experience that you discuss matches with a critical need for Vee Technologies and the position that you are interviewing for. Whether you talk about a unique skill or experience, your research on this job will prove vital in your ability to make sure that it impresses your interviewer.
"In my current role as a data engineer, I have gotten the opportunity over the last five years to work with clients in many industries. One of the industries that I've worked most closely with has been the private insurance industry. This experience and my gaining of insider knowledge in the insurance industry would benefit me greatly if brought aboard the team here at Vee Technologies."
What software analysis and design tools do you have familiarity working with?
As a software engineer for Vee Technologies, your interviewer wants to hear that you have experience in utilizing tools that you make you more proficient in your work. Dig back on your past experiences and talk openly about your experiences with the different analysis and design tools that are available to help you be better in the work that you do. In the end, make sure that your interviewer understands that you are proficient in the use of these tools and open to learning and using new tools as well.
"As my career and experience in software engineering has grown over the years, I've come to really appreciate and utilize these tools that are available. A great example of this would be my recent education and use of Structured English for designing insurance claim software for a large auto insurer. The simplicity of the structured decisions in the program were a perfect example of a program that could utilize the tool and the end product ended up very functional for our customer."
"I have great working knowledge in creating and reading data flow diagrams. To help with both our own sales staff and with customers, DFD's have been super helpful and I consider myself very proficient in creating them. I've also recently been introduced to decision tables to aid in product testing. I was working on a new system that involved some very complicated business rules and the decision table helped outline everything perfectly for our testing."
If hired for this position here at Vee Technologies, would you be comfortable handling overall project manager responsibilities for new software development?
As a skilled software engineer, you have all of the necessary tools in your bag to be a successful engineer at Vee Technologies. This question is allowing your interviewer to get a better sense of your project management skills and people skills if you were to join the team at Vee Technologies. In your answer, talk about your ability to estimate the time and cost of a project, the staffing needed and the overall scope of planning for a particular project. If you have direct experience in being the lead on a large development project, be sure to discuss that experience with your interviewer.
"Looking to join the team here at Vee Technologies directly out of college, I feel very confident in my abilities to manage the entire scope of a new development project. I have leadership experience as my campus' president of the software engineering club. In that role, I developed skills that would help me utilize staff and resources in the best way possible. During my internship, I was exposed to the planning stages of new projects and I have a very good feel of estimating the budget and length of time needed to have a fully functional system."
"I would absolutely be comfortable if tasked with project manager duties here at Vee Technologies. In my last two roles, I have led successful projects that started with great planning and budgeting process and went through to completion with great people and processes in place under my leadership. While it's not a regular duty for me in my current role, I always welcome leadership duties."
If you were faced with a situation that you didn't know the answer to or understand, what would your next steps be?
Work as an IT support specialist in the software industry could potentially put you in a situation to handle a question or issue that leaves you scratching your head. While explaining to your interviewer that you have the ability to take a methodical approach to getting a problem solved with the help of others, make sure not to lost sight on what is important to the customer. Talk about how you will put the customer at east by considering their needs as part of your process.
"In times where this has happened in my current role, I have explained to the customer that an advanced issue like theirs needs to go to one of our subject matter experts to ensure that they get the best support possible. I explain that I am going to put their call on hold and reach out to the department that I need to. If possible, I connect them immediately. If not possible, then I walk through our protocol of submitting a help desk ticket to the appropriate group while explaining to the customer that our expectation is a 24 hour turnaround. I am very appreciative of these protocols because they set very easy to follow standards for our customers and help to avoid unnecessary follow up calls."
"My first step would be to ask for help from my lead in the department or my supervisor. I would let the customer know that I would be putting them in contact with another person that has more expertise on their problem and doing so was best to help problem solve in this case. If hired for this role here at Vee Technologies, would that method meet the expectations of the department?"
Here at Vee Technologies, we ask our test engineers to follow specific QA protocols. What role do you feel QA plays in software development and testing?
As an experience software testing engineer, quality assurance should be ingrained in your brain and your interviewer is looking to get a sense of your personal feelings towards it in your work with this question. In your answer, be sure to highlight QA's importance in reducing errors, maintaining specifications, testing failure parameters and preventing defects from occurring. In the end, make sure that quality is your mantra in the eyes of your interviewer by giving an example or two of how you put QA in the forefront of your work.
"As a test engineer, I take great pride in my role of ensuring that systems go out to consumers as error free as possible. In my current role, I take the time to learn all of the system specifications that are laid out by our design engineers and customize my testing to follow those specifications."
"In my work throughout my career, quality assurance in my testing was an every minute of every day job on my part. While creating effective testing processes on new software is extremely important in following QA protocols, the recording of defects, issuing of reports and assisting the designers on fixing issues are equally important parts of the process that I'd love to let shine here at Vee Technologies."
What do you consider to be a good litmus test for when you would automate a test process for a new system versus testing manually?
As your role with Vee Technologies will look to help further their automate testing processes for new systems, you will need to have a good sense for when automation makes sense and when it does not. Reiterate your sense for this to your interviewer by sticking to the high level response that repetitive tasks, as are common with large software companies, are prime candidates for automation whereas one time test cases are not.
"Having been in automation in both manufacturing for many years and now software for the last three years, a common misconception among people is that automation can help improve any situation and that couldn't be further from the truth. The amount of time, effort and resources that goes into an automation process makes it ideal for repetitive tasks and tests that have multiple data sets. If a testing process calls for unique and one time process, it would make the most sense to run that process manually."
"I"n my current position, most of the automation testing that I design is in program sanity testing. These automated tests work great because they run on similar systems following changes in code to ensure that no bugs remain in the system. If our group of engineers are working on unique, one off type projects, my automation processes are not utilized."
Give an example of a time that you used a universal design practice in your work as a UI or UX designer. Why was it important to do this?
In your experience in software testing, would you consider yourself proficient in both testing and debugging processes?
Tell me about your greatest work related accomplishment.
If hired for this position at Vee Technologies, what leadership skills would you bring to our team?
What do you know about our products and how do you think you'll be able to handle a support role surrounding them?
Talk about your previous user interface design experience in detail. Why do you feel that this experience will translate well to this role with Vee Technologies?
Can you describe the software development lifecycle?
If hired here at Vee Technologies, what do you feel would be the biggest hurdle for you to overcome from the start?
What methods do you use to stay up-to-date on the latest trends in tech?
How would you handle a situation where a colleague was being very difficult to work with?
Tell me about a time that there was a delay in the project and how did you handle that delay?
How do you ensure that you have a healthy work-life balance in your career?
What is one unique personality trait you possess that would help you be successful in this role with Vee Technologies?