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Universal Truckload Services Interview
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32 Questions and Answers Written by Rachelle Enns

Rachelle is a job search expert, career coach, and headhunter
who helps everyone from students to fortune executives find success in their career.
Question 1 of 32
At Universal Truckload Services we connect businesses who need to ship their goods to companies who require those goods. This means that relationships are everything to us. What is your customer service philosophy?
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How to Answer
Because Universal Truckload Services puts so much effort into their reputation, the interviewer needs to be confident that your philosophy on customer service aligns well with theirs. Be sure to research the Universal Truckload Services website and take note of any keywords they use when it comes to their clients and services. Match your language with theirs.

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Question 2 of 32
Although we have a great training program at Universal Truckload Services, we are seeking to hire someone with an intermediate level of experience in our industry. What types of transportation services are you most experienced with?
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How to Answer
Although the answer to this question may be on your resume, the interviewer would like for you to expand on your experience and give them a bright idea of your expertise level in their industry. Be sure to highlight the knowledge you have that directly relates to the business focus of Universal Truckload Services.

Question 3 of 32
We run Universal Truckload Services as a 24/7 operation. Do you have any limitations on your hours and availability?
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How to Answer
If you have any restrictions in your schedule, now is the time to discuss those. If you are not sure of the hour's requirement for this job it is okay to ask the interviewer for further details before you give your reply.

Question 4 of 32
Considering the multiple competitors that we have, why do you want to work for Universal Truckload Services?
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How to Answer
Before your interview with Universal Truckload Services it's a great idea to get to know who their competitors are, and what makes Universal Truckload Services stand out from the rest.

Research online through a Google news search, or on the company website. If Universal Truckload Services has a 'News' or 'About Us' section on their website you will likely find some information on recent awards, industry accolades, etc.

Question 5 of 32
At Universal Truckload Services all of our transportation vehicles are outfitted with Qualcomm on-board computers. Do you have experience with this type of equipment?
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How to Answer
The interviewer would like further details on the types of software, programs, and technical equipment with which you have experience. How you rate your level of expertise will determine how much Universal Truckload Services will need to train you if selected for the position. Discuss your level of exposure to Qualcomm onboard computers or similar programs.

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