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Uber, Inc. Interview Questions and Answers

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First Question

35 Uber, Inc. Interview Questions

15 Interview Questions With Sample Answers

1.   Tell me about a time when you were in danger of missing a deadline. What steps did you take to ensure you didn't miss it?

How to Answer

This question is designed to learn how well you would work under pressure if you were to join the Uber team. Avoid talking about a time that you were in danger of missing the deadline because of poor planning on your end of things. This would include simple procrastination. Instead, focus on a situation that was out of your control and clearly demonstrate what you did that was necessary to ensure that the deadline was met with success. As you answer, don't hesitate to talk about the tools and skills you used to ensure all steps were fully completed.

Written by Rachelle Enns

1st Answer Example

"I was once part of a team that had a major setback based on the crash of our project management software. I went to the project backup database, quickly reviewed everyone's open tasks, rearranged the schedule, and called an emergency team meeting to set us back on course. We barely made it in time, but we made it in the end. For me, having the wherewithal and knowledge to collect information from the backup database was critical in this situation. Even though it was extra work that required me to put some other things off, I communicated other projects that needed to be delayed and worked diligently to hit our deadline on time."

Written by Rachelle Enns

2nd Answer Example

"My team and I were recently under a deadline to complete a company-wide employee satisfaction survey. Our deadline was set to execute the project from start to finish within six weeks. Before beginning, we came across one main roadblock that was going to prevent us from accomplishing this. Since we had locations around the world, global customs would take six weeks to ship the surveys in and out of the facility. We came up with a solution to email the surveys and still include the coding that would catalog the results by location and department. It was our transparency in communications and collaborative work environment that helped us meet the deadline and deliver the results to the leadership team."

Written by Rachelle Enns

2.   Are you able to work effectively in the high pressure situations you may face here at Uber?

How to Answer

Uber's customer obsession often pushes its staff to the limits to provide the most timely and efficient service. As they consider you for the position, your interviewer wants to ensure that you have the ability to work efficiently and effectively in high-pressure situations. Prior to your interview, brainstorm some techniques that you use to work effectively in stressful situations to prove your ability to remain calm, cool, and collected on the job. If you have an example of a pressure-packed situation you've been a part of in the past, don't hesitate to talk about that experience. As you answer, you should also talk about your ability to maintain a positive attitude and take care of yourself both mentally and physically.

Written by Ryan Brunner on October 25th, 2021

Answer Example

"Yes, I consider myself very competent in a high-pressure work environment and believe that I thrive in this area when most others struggle. In my current role, I am often juggling many projects at one time and working with leaders from throughout the organization who can be very demanding and want things done now. To help alleviate unnecessary stress in these situations, I make sure that I communicate timelines in a fair manner and always deliver on my word. When handling many tasks at once, I keep myself organized and on a schedule each day to ensure that no deadlines are missed. No matter how rough things get, I always keep a smile on my face and a positive attitude. I also don't hesitate to step away and take a walk to help refresh my body and mind."

Written by Ryan Brunner on October 25th, 2021

3.   How would you handle the job-related stress that comes with this position at Uber?

How to Answer

At all levels of their organization, Uber is tackling the most challenging problems of our time in regard to transportation and travel. If hired to join the team at Uber, there will be times where you will be pulled in several different directions on the job and this can cause a great deal of stress for most people. In asking this question, your interviewer is ideally looking to hear that you can stay calm, cool, and collected when faced with stress on the job. As you answer, talk about your ability to prioritize work and take your tasks one at a time to ensure that you are giving every task its full attention. Be sure to talk about ways that you stay organized in your work and don't hesitate to give an example of a time where you had to work under a great deal of pressure.

Written by Ryan Brunner on October 25th, 2021

Answer Example

"I handle stress well on the job and when you call my references, they will attest to this fact. When I am under pressure on the job, I focus on the task at hand, doing my best to keep from being distracted. This means that when engrossed with a task, I stay away from email until the work is complete. Staying on deadline is helpful, and I will delegate when necessary to alleviate some stress."

Written by Ryan Brunner on October 25th, 2021

4.   Have you ever had a conflict with a boss? How was it resolved?

How to Answer

Uber is certainly a unique company that promotes staff to come up with bold ideas and prioritizes those ideas over the traditional corporate hierarchy. Your interviewer is aware that this can cause the type of conflict that can be considered positive in the workplace, to the point where manager and employee need to work out differing ideas together. In asking this question, your interviewer wants to hear about a time when you had a conflict with your leader. The most important pieces you can stress in your answer are the steps you took to come out with a positive outcome and that you learned things from that experience that you can bring to this job at Uber. Think of an example that can be viewed in a positive light, rather than one that potentially shows you as a difficult employee.

Written by Ryan Brunner on October 25th, 2021

Answer Example

"I have been working under my current director for almost five years and we have a very healthy relationship where we can toss ideas back and forth. Honestly, this can at times lead to some healthy conflict. Last year in a team meeting, I proposed a new process for rolling out products via our website and my director was adamant that this was not a good idea. Later that day, we met so I could propose some thoughts on how I thought this could work. He still didn't think it was a good idea and used some good data to show my idea likely wouldn't work. Even though it was hard and I was convinced, in my mind, that the idea was good, I took his advice and relinquished the idea and moved forward."

Written by Ryan Brunner on October 25th, 2021

5.   Talk about the last time you received negative feedback on the job. How did you take accountability in that situation?

How to Answer

As an organization, Uber values the fact that all staff has the ability to act like owners of the company and bring their ideas forward. Uber also values the fact that its staff is empowered to take risks, make bold bets, and at times, fail. Where this question comes into play for your interviewer is to see if you have the ability to be held accountable for your actions, learn from them and move forward. Because you will be given the opportunity to take risks and potentially fail, it is vital that your interviewer hears you talk about your ability to be held accountable for and learn from your mistakes. Prior to your interview, think of a great example from your past work experience that exemplifies your ability to do this.

Written by Ryan Brunner on October 25th, 2021

1st Answer Example

"Early in my career, in my first position out of college, my supervisor gave me feedback that I was not speaking up enough in team meetings. He encouraged me that I had great ideas, but noticed that I may be lacking the confidence to get them out in front of my colleagues that had many more years of experience than me. I thanked him for the feedback because I knew he was right. I promised my supervisor that I would make a conscious effort to bring up my thoughts in ideas in front of the larger group moving forward. While it was sometimes hard, and even a bit unnerving at first, my confidence began to grow in those situations. At this point in my career, I would join the Uber team as a verbal leader on your team."

Written by Ryan Brunner on October 25th, 2021

2nd Answer Example

"Last year, I received negative feedback from a customer in regards to my slow response to an important email they sent me. At the time, I was managing a large workload. So, I set aside an hour each afternoon to check my emails. When I got to their email late in the afternoon, I found that they'd needed a response hours earlier. I immediately called the customer to apologize for not getting to their email right away and took full responsibility for the delay without making excuses. I reset expectations with them and asked if they could call me directly if there was a high-priority issue that they needed help with. They were happy to oblige. That feedback from the customer helped me to rethink my process for email management. Now, during busy times, I make sure to check and respond to emails early in the morning, at lunch, and at the end of my workday."

Written by Ryan Brunner on October 25th, 2021

6.   Tell me about a time when you failed on the job. How did you overcome the failure and what did you learn from that situation that you can bring to Uber?

How to Answer

Uber prides itself on making bold bets, where the organization knows that sometimes people fail and that failure makes them smarter. They are firm believers that after a failure, they get back up and make the next big bet. Knowing this heading into your interview, your interviewer ideally wants to hear about a time that you took a risk in your job and fell flat on your face. While they'll be interested to hear about the failure itself, they'll mainly be looking to hear how you picked yourself up, learned from the situation, and moved forward to success from there. Make sure that the example you discuss clearly demonstrates all of these things.

Written by Rachelle Enns

1st Answer Example

"I failed to meet an important deadline in my first job out of college because I didn't have experience in prioritizing a large workload properly. I kept letting other menial tasks get in the way rather than focusing on finishing the project. That missed opportunity helped me learn how to manage my time wisely by setting reasonable goals and reminders on my calendar. This technique still helps me to this day in managing my time more effectively."

Written by Rachelle Enns

2nd Answer Example

"Two years ago, I was very ambitious in promising a completed project for a customer within a deadline of just three weeks. After being into the project for just one week, I knew that the promise I had made just wasn't doable. I directly contacted the customer and they were not pleased because they had set processes in motion based on the delivery date I had communicated. After talking with my team prior to that call, I knew that we could get them the final project in four weeks from that day. I greatly apologized to the customer and took full accountability for the failed deadline. They were thankful that we were able to project that two weeks prior to the deadline and they did what was necessary to reset for four weeks down the road. From that situation, I learned the importance of ensuring that my entire project team was onboard with a deadline for a project prior to communicating to any internal or external customers."

Written by Rachelle Enns

7.   How would you react to an increase in your workload if that were to happen on staff at Uber?

How to Answer

When joining a massive organization like Uber, you must be prepared to shift at a moment's notice and put in the extra work when needed. Volumes will always fluctuate, and the interviewer wants to see that you are ready to work in this type of environment. Show that you are willing to work faster, put in overtime, or take work home when needed. You will also want to express your time-management abilities when things get really busy on the job to prove that you can handle a busy and stressful workload when called upon to do so.

Written by Rachelle Enns

1st Answer Example

"I fully understand that my workload will increase from time to time and I easily accept that. I prefer it when times are busy, so I do not mind an increase in workload now and then. In my current role, handling an increased workload happens when colleagues are on vacation or when we are working short staffed. There are also two or three busy seasons per year where we have month-long increases in workload. In these situations, keeping my calendar up to date with tasks helps me stay on track. Taking a proactive approach in communicating with coworkers and customers on any potential delays is always important, too!"

Written by Rachelle Enns

2nd Answer Example

"Handling an increased workload effectively really comes down to attitude for me. I am the type of person that will maintain a positive attitude and razor-sharp focus if asked to take on more than the normal workload. To help myself in these situations, I would take time to reset priorities and make a list of the important to-do's. I would make sure that I effectively schedule things according to the list of priorities and get to work. Where I've seen others fail in times of increased workload is the unwillingness to take needed breaks, which causes severe burnout. When faced with an increased workload, I wouldn't hesitate to take a break and walk away from work for a bit to reset and refresh."

Written by Rachelle Enns

8.   Working at Uber, you will experience changes on a regular basis. How do you effectively handle changes within the workplace?

How to Answer

With a consistent drive to innovate, persevere and shape the world, Uber's work process is in a constant state of change. Your interviewer wants to ensure that they would be hiring a pliable worker that has the ability to adapt and thrive in a continuously changing work atmosphere. Come to your interview prepared to talk about the techniques you use to embrace change in the workplace. Don't hesitate to describe a job you held in the past where being flexible was important to succeed.

Written by Rachelle Enns

1st Answer Example

"To maintain a competitive edge in your industry, I fully understand that my work with Uber would be continuously changing and I am looking forward to that opportunity. To handle continuous changes in my current role, I like to keep myself up to speed with changes in technology in my industry so that I am fully prepared at work. Also, having well-documented processes is important so I can have the ability to edit those for my entire team."

Written by Rachelle Enns

2nd Answer Example

"I am a firm believer that handling change in the workplace comes down to attitude. First and foremost, I see change as a new opportunity and I embrace that change because I know it is to help better the organization. Communication is also essential any time that changes happen on the job. If hired at Uber, I would be a positive, accepting individual to change and would always communicate with my colleagues to ensure that we were all on the same page with new processes."

Written by Rachelle Enns

9.   We encourage creativity and innovation at Uber. How would you bring these things to this role?

How to Answer

As you research Uber prior to your interview, it will become abundantly clear that the company is very focused on creative problem solving and bringing new innovations that help shape local economies and infrastructure. With this question, your interviewer wants to see that you can act like an owner and take big bold bets - just like their statements of belief requests of their staff. Prior to your interview, think of ways that being creative and innovative can help bring the position you are interviewing for to new levels and be ready to speak about how you can bring this creativity to the Uber team. If you have specific examples of times you brought innovation to the workplace, don't hesitate to talk about those.

Written by Rachelle Enns

1st Answer Example

"What really excites me about this position with Uber is the greater impact that it will ultimately have on countless numbers of people. In looking to bring together and harness the ideas of the Uber engineering, data, and operational teams to help provide the safest means of transportation on the road, thinking creatively will be essential. I am a person that isn't afraid to think outside of the traditional box in coming up with new and innovative solutions. In my years of product and project management, I have developed great processes for testing new methods before bringing them to market and would look forward to bringing this line of thinking to your team."

Written by Rachelle Enns

2nd Answer Example

"If I was fortunate to be offered this role with Uber, you would be hiring a leader that encourages knowledge sharing among the entire staff and a manager that supports creative risk-taking among my team. I was so happy to read about Uber's philosophy on making bold bets and turning failure into knowledge. In a competitive market like what Uber lives in on a daily basis, promoting risk-taking is the only way to get and stay ahead of the competition."

Written by Rachelle Enns

10.   Do you have any remote working experience that you would bring to Uber? Also, do you have a preference for working in a traditional office setting or a remote setting?

How to Answer

As Uber has evaluated its return to office approach, they remain an organization that is open to feedback from employees on the best work model that works for each individual. Prior to your interview, you should do as much research on the job you are interviewing for to first see if it is open to a remote working model. After knowing this, you can openly talk about any remote working experience that you have and then describe what your ideal model looks like. Keep in mind that Uber is open to a mixed model of office work and telework for some positions, and they are also open to a full teleworking model for other positions. With this knowledge, it is important for you to be in tune and in line with the model that they are looking for in this role.

Written by Ryan Brunner on October 25th, 2021

1st Answer Example

"Over the past two years, my current role was evolved into a fully remote job. At first, it was a slightly difficult transition after working in an office setting for nine years. I had to adjust to meeting with colleagues in a virtual setting rather than face to face in the office. However, that adjustment happened pretty quickly for me. I really have adjusted to it and love the fact that I can now see my kids off to school in the morning and welcome them home each day. Working remotely has had a very positive impact on my family life. In this role with Uber, I'm very open to the mixed model of remote work and office work and am willing and ready to do what works best for your team."

Written by Ryan Brunner on October 25th, 2021

2nd Answer Example

"While I don't have experience working in a remote setting, I am fully confident in my ability to make the transition here at Uber. In my current role, my department has maintained an in-office work setting for the past few years. However, I have several colleagues and friends that work in a fully remote setting and they have given me great insight into what it takes to be productive and successful when working remotely. I am very technologically savvy and confident in my ability to utilize all important tools necessary to do this job remotely."

Written by Ryan Brunner on October 25th, 2021

11.   What are one or two things that you think we at Uber do better than our competition?

How to Answer

Before your interview, be sure to research Uber as a whole and any awards or recognition they have recently received. In their industry and competitive space, think of ways that they stand out from their closest competitors. Be sure to speak positively about the organization's recent achievements to show that you are interested and engaged in their work. Uber makes it very easy for you to discover facts about their latest work, with the 'Uber Newsroom' section on their website. No matter how you answer this question, be sure to speak with passion.

Written by Rachelle Enns

1st Answer Example

"When I was preparing for this interview with Uber, I noticed an article laying out the new progress Uber has made at its tech facility based in France. I read about your Elevate program geared to building a network of all-electric, vertical takeoff and landing aircraft powered by distributed electric propulsion. You are a trailblazer in this particular arena which is amazing."

Written by Rachelle Enns

2nd Answer Example

"I appreciate that Uber is always innovating and looking for ideas to elevate the world as a whole. This is what sets Uber apart from its competition. I love that Uber takes a global approach when looking at new innovations like donating rides to those in need and celebrating eat local campaigns to help boost local economies."

Written by Rachelle Enns

12.   Would you have any salary requirements if offered this role at Uber?

How to Answer

When asking this question, your interviewer at Uber is really trying to gauge if your salary requirements match their pay range for the position and if they can ultimately afford your services. If you have done your homework on the position and Uber prior to even applying for the position, you should be confident that this position meets your needs. This is certainly a difficult question where you want to have a win-win situation for both yourself and Uber in the end. Whenever possible, you should be transparent about your most recent earnings. Keep your answer simple, and to the point. It is indeed okay to ask the interviewer what Uber is offering in return if asked this question during your interview. You can also factor in the amazing benefits package that Uber offers as well into your answer.

Written by Rachelle Enns

1st Answer Example

"I am currently earning a base salary of $65,000 plus a comprehensive benefits package with health insurance, profit sharing, 401k with company match, and vacation time. I am looking for a competitive salary in my next position."

Written by Rachelle Enns

2nd Answer Example

"As I am embarking on a new job search, salary is not at the top of my mind. Rather, I am looking for a great opportunity where I can learn and grow in an exciting industry like Uber. Knowing that Uber offers a comprehensive benefits package, I would be comfortable with the going rate that factors in the years of experience that I would bring to your team."

Written by Rachelle Enns

13.   Would you bring any niche talents or expertise to the Uber team?

How to Answer

At some point during your time with them, your interviewer may want to know if you have any unique areas of interest or abilities. Talk about your strengths and be sure to highlight any unique skills that you would bring to Uber that your competitors for the job may not. If applicable, it's also a great idea to highlight particular skills listed on Uber's job posting or job description.

Written by Rachelle Enns

1st Answer Example

"As you can see from my resume, the iOS platform has been my bread and butter. If hired aboard your team here at Uber, you won't find another candidate that has the experience and knowledge of iOS. I also have a major interest in how mobile communication improves our daily lives and our overall business efficiency."

Written by Rachelle Enns

2nd Answer Example

"From what I understand about this role from the online posting I read, you are looking for a professional that has intimate knowledge of international tax and payroll laws. Over the last five years, I have worked in finance for a large marketing company with firms in 9 different countries spanning four continents. Working with different tax laws in each location is vital to my role and entails hours of research and communication. If hired on the Uber team, I feel like I have a great leg up in this area."

Written by Rachelle Enns

14.   Tell me about your greatest work related accomplishment. How would this be relevant if you came to work for Uber?

How to Answer

Talking about your most significant accomplishment will give the interviewer a firm idea of where you place your values. It will give your interviewer some insight into your personality, how you like to be motivated, and how to coach you in the future if you were to join the team at Uber. Your answer should help your interviewer understand if your ethic aligns well with the Uber values of valuing ideas over hierarchy. Prior to your interview, be sure to think of the work accomplishment that can best demonstrate future success at Uber.

Written by Rachelle Enns

1st Answer Example

"The greatest accomplishment in my career was graduating from college with my bachelor's degree as an honor student while still working full-time to support my education. This accomplishment showed me that I could dedicate myself to my career, and reach the goals that I set for myself. It felt great to accomplish so much and gain recognition for my dedication. In preparing to work at Uber, I think my drive to succeed will be very beneficial for me to get up and running on the job."

Written by Rachelle Enns

2nd Answer Example

"My greatest work-related accomplishment was the management promotion I received with my current company after just two years on the job. I worked very hard in my first two years with the company to prove my skills and dedication. I was so happy to be promoted and proud when my work and dedication were rewarded. This accomplishment most certainly kick-started my career within the industry."

Written by Rachelle Enns

15.   We seek to hire highly ambitious people. Where would you like your career with Uber to take you?

How to Answer

Prior to your interview, it is important that you research Uber and its corporate structure as much as possible to ensure that your career goals would be a great match. Uber has a variety of departments including the Advanced Technologies group, Communications, Design, and Engineering. There are endless choices when it comes to carving out your professional career path with Uber. Talk to the interviewer about your career ambitions specifically related to this role and their organization. No matter how you choose to answer this question, be open and honest while speaking from the heart.

Written by Rachelle Enns

1st Answer Example

"One of the reasons I was so excited to apply and be asked to interview with Uber is because of the endless growth opportunities you appear to offer your high-performing employees. My ultimate career goal is to work my way into a director-level position where I can lead a team of individuals to accomplish great things and help Uber grow into the future. I've already started on this career path by enrolling in a part-time MBA program and plan to continue that education part-time for the next three to four years."

Written by Rachelle Enns

2nd Answer Example

"As a new graduate that is eager to get their feet wet, my only career ambition right now is to find employment with a reputable organization that values hard work, dedication, and perseverance. I really feel like I found that in Uber. If I were to join your team, you will quickly find that my work ethic and personality make a great fit."

Written by Rachelle Enns

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