MockQuestions

USPS Mock Interview

To help you prepare for an USPS job interview, here are 30 interview questions and answer examples.

USPS was updated by on March 31st, 2023. Learn more here.

Question 1 of 30

When have you had to be adaptable in your work and shift your priorities in response to changes?

I know that hiring managers in any business and industry are keen on ensuring new staff is adaptable to change for a variety of reasons. The United States Postal Service is continually innovating and changing the way they deliver mail daily, and all team members there need to be readily adaptable to change. Your interviewer wants to hear you talk about a time you navigated change positively and productively.

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30 USPS Interview Questions & Answers

Below is a list of our USPS interview questions. Click on any interview question to view our answer advice and answer examples. You may view six answer examples before our paywall loads. Afterwards, you'll be asked to upgrade to view the rest of our answers.

  • Adaptability

    1. When have you had to be adaptable in your work and shift your priorities in response to changes?

  • Behavioral

    2. What do you feel has been your greatest achievement so far?

  • Behavioral

    3. Give me an example of how you have been reliable in the past. Why do you feel this trait is important for USPS staff?

  • Career Goals

    4. What are your career goals, and how do you feel the USPS would help them come to fruition?

  • Communication

    5. How would you rate your communication skills on a scale from 1-10?

  • Competency

    6. What initial challenges do you anticipate in this position with the USPS?

  • Competency

    7. What job duties have you held that required strong attention to detail?

  • Conflict

    8. If you had a conflict with a colleague, how would you handle the situation?

  • Customer Service

    9. Have you ever dealt with an upset customer or colleague on the job? How did you handle the situation?

  • Customer Service

    10. Why is it important to offer great customer service at the post office?

  • Customer Service

    11. What does providing excellent customer service mean to you?

  • Direct

    12. In order to work for the USPS, you must be able to pass a full criminal background check. Do you consent to a full background check if hired?

  • Direct

    13. Are you willing to work overtime, nights, and weekends?

  • Discovery

    14. What is your greatest strength?

  • Discovery

    15. What quality would bring to this role that other candidates may not have?

  • Discovery

    16. Tell me about yourself.

  • Discovery

    17. How would your current or former employer describe you?

  • Discovery

    18. How can we motivate you to work hard at USPS?

  • Discovery

    19. Tell me about a weakness that might hinder your work in this role?

  • Discovery

    20. What motivated you to apply to work for the United States Postal Service?

  • Diversity

    21. Why should the United States Postal Service embrace diversity, equity and inclusion?

  • Experience

    22. Take a few minutes to walk me through your work experience. How has it prepared you for success in this role?

  • Management

    23. What does your ideal manager look like?

  • Organizational

    24. On busy days, how do you manage your daily tasks?

  • Organizational

    25. Give me an example of how you manage your time effectively.

  • Situational

    26. If you were asked to do something in a way you were not used to, how would you react?

  • Situational

    27. How will you handle unexpected situations that might cause you to be late for work?

  • Situational

    28. How would you handle an irate customer?

  • Stress

    29. Do you have experience working under pressure? If so, how did you handle those situations?

  • Teamwork

    30. Tell me about a time you worked with a group to accomplish a goal.