Several Texas Children's physicians have been recognized as Best Doctors of America. Have you ever received an award or recognition for a job well done?

"Oh, that is great! I knew Texas Children's Hospital was recognized as a leader in pediatric cardiology care, but I didn't realize Best Doctor had chosen some of the physicians here to be recognized. What an honor! I was named employee of the month and employee of the year at my previous job. Any recognition for job performance leaves someone with a great feeling."

Best Doctors conducts the largest peer-review-based evaluation of the medical profession. Best Doctors physicians are chosen by 30,000 doctors identified in previous surveys as 'the best' in their specialties. The Best Doctors recognition is just one area of awards and public recognition Texas Children's Hospital has received. If you have ever been recognized for your work or any contribution you've made, share it with the interviewer. Either way, be sure to compliment the hospital for being recognized.

"Wow! What a prestigious recognition! When I researched places of possible employment, I saw that Texas Children's Hospital had been recognized for several achievements. That is partly what drew me to this hospital. While I have never received an award with as much public recognition as some of the awards Texas Children's has received, I have been given bonuses for job performance in the past. For me, knowing I did a job well is reward enough."

At Texas Children's Hospital, we take pride in our excellent relationships with clients, vendors, coworkers, and patients. Do you consider yourself a strong relationship builder?

"I have often been complimented on my relationship-building skills. I like to get to know people and ask them questions about themselves. Most people love to talk about themselves, and it's a great and simple way to build rapport with others. I am a strong relationship builder and take pride in my 'people skills.' Rest assured, I would be a great ambassador of positive relationships for Texas Children's Hospital if chosen for the position."

Assure the interviewer that you would treat everyone at Texas Children's Hospital with respect and a positive attitude. Discuss how you would build strong and healthy relationships if hired.

"I am happy that Texas Children's Hospital values long-term relationships. This fact is a bonus for me, and it's one of the reasons I chose to work in the medical field. I like working in an industry where genuine care is valued. Healthcare is not a place for gimmicks because health is precious and irreplaceable. In the past, I've had a lot of success by focusing on building a reputation for consistency and follow-up. What you describe is a good fit for me. Reputable vendors value these skills, and I'd like to represent a company that wants to create long-term sustainable partnerships."

This concludes our interview. Do you have any questions for me?

"Yes, I do have a few questions. Thank you for asking. Could you please describe the company culture? Also, do you have any hesitancy in offering me the position?"

The interviewer would like to make sure they answer all your questions about the company or job role during the interview. It is best to ask at least a question or two, showing the interviewer your eagerness to learn all you can. Of course, you want to review the job announcement and research Texas Children's Hospital beforehand, so you are not asking questions you could answer during your research.

"Thank you for asking. I do have a few questions. What is top of mind when it comes to filling this role? Also, what types of career growth opportunities would follow this position? And lastly, do you have internal candidates also interviewing for this position?"

It is often said that a career in healthcare is a 'thankless job.' How can we keep you motivated and engaged, even on the days when you feel your work goes unnoticed?

"I am an easily motivated individual, and it does not take much to keep me engaged. I am fully aware that healthcare-related positions can seem thankless. Honestly, the best thanks I can get is a pat on the back now and then. The majority of my motivation comes from helping people."

The interviewer would like to know how they could motivate you, even on the most challenging days. They want to see if you require verbal recognition or are motivated solely by your team's success. Talk to the interviewer about how you have stayed motivated in the past.

"My chosen career was helping people at exactly the point they were least capable of censoring themselves or giving back. I stopped needing thanks from my patients. It's not that I don't need positive reinforcement. Everyone does. But I made a point to find it elsewhere instead of expecting it from my patients. Nowadays, I make an effort to expressly thank the people I work with when they do a good job. I focus on being grateful to be allowed to see private, raw, emotional parts of people's lives. And I make work-related goals I can achieve for satisfaction."

If you could expand your knowledge and expertise in any healthcare service area, which would you choose?

"If I could choose any area of healthcare services to be a subject matter expert in, I would choose gastroenterology. When my brother was born, he had numerous intestinal disorders and spent a lot of time in the Texas Children's Hospital. I was amazed by how many stomach and intestinal disorders there are and would love to learn more."

There are many facets of health care. The interviewer asks this question to see where your interests lie and where you would be best suited if hired by the Texas Children's Hospital. If you could choose any area of healthcare to specialize in, let the interviewer know what that would be and why. Be sure to tie your answer into some aspect of what Texas Children's Hospital offers as specialty services.

"I have various interests within the healthcare industry, so that is a tough question for me! If I had to narrow it to just one area of expertise, I would say palliative care and the necessary family care that comes with it. I am interested in this specialty because this caregiving style is designed to improve a patient's quality of life, which should be everyone's goal as a healthcare professional."

At Texas Children's Hospital, we seek to hire individuals who have ambitions of growing their careers. Where do you see yourself in three to five years?

"One of the attractive points of working for Texas Children's Hospital is that you care about the growth of your employees. I'm motivated to learn and am looking for a long-term fit. In three to five years, I'd like to be grounded in the hospital and earn certifications that would help the unit advance. I want to get involved in some of the local volunteer organizations. I speak Spanish and am interested in urban outreach, so it would be nice to do something formal in that context: health education or fundraising."

Every hiring manager would like to know that their investment of time and training will pay off. Assure the interviewer that you see this position as a long-term fit. Describe how this role with Texas Children's Hospital fits into your longer-term plans and where you see yourself with them in three to five years.

"In three to five years, I would like to see my career with Texas Children's Hospital include a path toward a leadership role. I am keen on paving a long-term career in the healthcare industry and would love the opportunity to do that here."

We seek to hire individuals keenly interested in the healthcare arena. Would you consider yourself dedicated to a career in healthcare services?

"This career is not just something I want to do 8-5 to get by; it's something I want to BE. I want to dedicate myself to a craft. I chose healthcare because the learning opportunities are endless. It's constantly evolving. I find the human body fascinating, and I think society is only healthy when it cares for its wounded."

Assure the interviewer that you are dedicated to a lucrative career in the healthcare services industry. The hiring manager would like to know that this position fits into your long-term plan and that, if hired, you would stay with Texas Children's Hospital as long as possible.

"My entire career has been dedicated to the healthcare services field. I find it incredibly rewarding and interesting because I get to help others. Every day brings new challenges! I applied for this role with Texas Children's Hospital because I can see a long-term fit here. I plan to work in the healthcare segment for my entire career."

Why do you want to work for Texas Children's Hospital?

"I have wanted to work for Texas Children's Hospital since I was young. I was a patient for two years at one of your facilities after being diagnosed with cancer. The staff was wonderful, and I vowed to enter the medical profession once I beat the disease. There is no other hospital I would rather work for, and I look forward to the opportunity to fulfill my childhood dreams."

The interviewer wants to hear that you researched their hospital before applying. When responding to this question, highlight unique aspects of their company that stand out. You may want to work for their agency because of their stellar reputation, their opportunity for professional growth and advancement, or because of their high number of specialty cases.

"I want to work for Texas Children's Hospital because your mission and values align with mine. I want to work for a company whose mission is to create a healthier future for women and children throughout your global community. I could not agree more! I also want to prepare for a leadership position and am excited you offer and encourage professional growth to everyone you employ."

What type of work environment do you dislike working in?

"I can be productive in most work environments as long as the mentality is positive and teamwork is encouraged. I cannot work in an environment that feels negative or toxic."

The interviewer wants to see if you are flexible in your ability to work in most environments or if you have experienced a position where the atmosphere wasn't conducive to your productivity. Be sure to know the type of situation offered in this position before the interview. If you need more clarification on the workplace environment or culture, kindly ask the interviewer to expand on the work environment.

"I prefer to focus on the positive, so if it's okay, I would like to share my ideal work environment. My ideal environment is organized, collaborative, positive, energetic, and encouraging. I love working with like-minded people who set challenging goals for themselves. I thrive when I work for supervisors who encourage curiosity and creativity in problem-solving."

If Texas Children's Hospital hired you today, what would you accomplish first?

"When we spoke earlier, you mentioned you want to improve patient care and compassion at this facility. I want to offer my strong skills in building patient rapport and improving the satisfaction of everyone that uses the services of Texas Children's Hospital. I plan to make a positive impact very quickly if hired by Texas Children's Hospital."

When you start a new position, it is essential to set a goal to make a positive impact quickly after being hired. Tell the interviewer your impact goal should you be a successful candidate. If you want to make an impact with your answer, refer to the company's immediate needs, such as increasing budgets or improving patient care.

"If hired today, my first goal is to meet my team and supervisor and see what needs to be accomplished first. As a leader, I collaborate with others to make an impact. I do not immediately enter a new job and try to change everything. I would see what's working on the unit and what isn't and make a plan based on my observations."

In the healthcare industry, there are many emotions in a day. Have your emotions ever gotten in the way of your productivity?

"Everyone is emotional to a certain degree. I consider myself kind-hearted and open. A healthcare career can be emotional at times; however, I choose to focus on the positives. For instance, if we are close to losing a patient, I will focus on the positive memories rather than the illness. This mindset has consistently allowed me to continue with a productive shift no matter the emotions that come my way."

The interviewer wants to know if you consider yourself to be an emotionally driven person. Talk to the interviewer about your emotions and if they have ever affected your productivity at work. Remember, almost everyone is an emotional creature to some degree, but there are other ways that you can describe yourself that have a more positive connotation. If you are passionate, you could choose to refer to yourself as: - Expressive - Communicative - Open - Unreserved - Warm Hearted

"This is a great question. I think the right answer is, 'of course, but not for long!' We've all had those tough cases. A child dies, a patient yells at you, or you give someone a cancer diagnosis. It is professional to take a few minutes after an encounter like that and let those emotions come and go. I cope with these emotions by telling myself that it's not my story; it's the patient's story. I think it's okay to be moved by someone else's experience, but I don't need to make it mine."

Rate your problem-solving skills from 1-10. How do you justify your rating?

"I rate my problem-solving skills as an 8/10. I am not always as efficient as I would like, but my problem-solving skills are above average. My supervisor and coworkers will attest to my fast reflexes when a problem arises and say that I remain calm under pressure."

The interviewer wants to know how you would rate your problem-solving skills. Of course, you want to give yourself a strong rating; however, you must remain realistic. Everyone has room to learn and improve! Be sure to justify your score as well.

"I would give my problem-solving skills a solid 8.3 on a scale of 10. It seems weird to give myself something like a .3, but I think of it as an 83%, which is a B- teetering on a solid B. It's a solid grade, with definite room for improvement since I'm certainly not perfect. I'm quick to take action and figure out a solution as I go, but sometimes I could benefit from taking a moment to pause and reflect or gather other contributors before taking action. That said, I generally get the best outcome possible when faced with a challenge."

We seek to hire employees with strong problem-solving skills. When did you successfully resolve a problem in the workplace?

"I worked in a clinic where the primary population was low-income. We had a lot of concerns with patients not showing up for appointments when expected. The staff wanted to start double-booking patient time slots. Instead, I got permission to spend a day in a highly-rated clinic serving the same population. They had 'drop-in mornings' with a common waiting room. I took these methods and incorporated them into our setting. We did that twice a week, and it completely solved our scheduling problem."

Problem-solving and dispute resolution are critical skills to possess. Display to the interviewer that you are capable of problem-solving within the workplace. Talk about a time you were creative and proactive and displayed the leadership qualities required to resolve a workplace issue.

"In my most recent position, we had a consistent problem with employees arriving late for their shifts or calling in sick at the very last moment. Rather than the typical documenting and reprimanding style that management usually takes, I decided to track the results of an accountability reward system. For 180 days, I rewarded my employees for coming to work 10 minutes early. I also added a bonus for every month with zero sick days. Ultimately, we awarded those with perfect attendance a $600 bonus. In the end, the bonus cost us less money than the cost of lowered productivity due to absent employees. The program was successful, and upper management chose to keep it implemented for another six months. We will re-assess in December, but it seems to work very well."

What makes you our ideal candidate?

"In addition to meeting all of the must-haves for this role, I bring additional skills such as fluency in Spanish and American Sign Language and a dual degree in communications and nursing. I look forward to adding these skills to your already amazing team."

The interviewer asks this question to hear what qualities you will bring to Texas Children's Hospital and how you will benefit them if hired. Now is your chance to highlight your best characteristics and experience, showing the interviewer you have all the qualifications they require.Review the job announcement before your interview and highlight the qualities, experience, and education Texas Children's Hospital seeks in an employee. Then, focus on using those keywords in your response. The interviewer will see that you are a highly qualified candidate and place you high on the candidate list.

"I am the best candidate for the position because I meet and exceed your qualifications. I have over seventeen years of experience working with diverse groups and cultures in the medical industry. I am empathetic, compassionate, and level-headed, and work well under pressure. I have exceptional communication and interpersonal skills, and I look forward to bringing my skills and experience to your wonderful organization."

Think about a difficult boss, professor, or coworker. What made them difficult? How did you successfully interact with this person?

"In my previous position, I had a coworker who didn't pull their weight. This unmotivated coworker created more work for the rest of the team by being slow and unresponsive. Our team started to complete most of the tasks on group projects. It didn't take much time before our department head noticed this individual was slacking. In most instances, the underachievers will weed themselves out over time, and it's rarely worth making a fuss over."

Show the interviewer that you work well with most personalities even though you recognize some folks who are difficult to please. Think about that one person at work who is hard to please or tries to intimidate others. Talk to the interviewer about what made this person challenging and their relationship with you. Avoid speaking poorly of anyone, and be sure to end your response on a positive note.

"I once worked at a small medical facility where the primary physician was very demanding. When he walked into the facility, employees would quietly announce that he was in the building so that everyone could prepare for his arrival. This physician had great intentions; however, his people skills were rough. However, he meant well, and I recognized that he wanted to do good things. When we interacted, I always took his feedback with the understanding that he didn't mean things as harshly as he might say them."

Healthcare companies require strong organizational skills and attention to detail. How do you ensure that your work is properly organized and highly accurate?

"I am a highly detailed person, and I thrive on having a high level of organization in my day. This organization includes my scheduling, paperwork, and more. If I am offered a position with Texas Children's Hospital, I will always be organized! I utilize my Outlook calendar and set alerts for deadlines and important activities. My documentation is strong as well."

The success of the healthcare industry thrives on the accuracy of information and organization. Talk to the interviewer about your accuracy and organization in your day-to-day activities. Perhaps you use a particular app or software. Maybe you are a pen-and-paper person. Whatever your method, express that you are successful in organizing your day.

"I'm a bit of a nerd. I carry around a notebook and write down important facts if I think there is a chance I will forget them. But this is usually just for transitions. Every clinic I've ever worked in has its own way of communicating and recording facts, so I put time and attention into using the system the people around me are using. That way, it's easier to transition care, and the patient has all their info in the same place. My notebook saves me when I'm swamped, but I try to be efficient and put info directly into the [group record/EMR/chart] when I can."

What is the mission of Texas Children's Hospital?

"Texas Children's Hospital's mission is to create a healthier future for children and women throughout your global community. You accomplish this mission by leading patient care, education, and research. I identify with your mission and look forward to the opportunity to help continue accomplishing your mission if hired for the position."

The interviewer asks this question to see if you have researched Texas Children's Hospital before your interview. Be prepared to answer any questions the hiring manager will have, such as the company's mission statement, core values, the population they serve, the company's CEO, and the year they were founded. You should always do your homework before any interview and learn all you can about the company.

"The mission of the Texas Children's Hospital is at the core of everything you do. Your mission statement is to create a healthier future for children and women throughout your global community through patient care, education, and research. Your mission structure has four components, including patients, research, education, and patient care."

With the ongoing changes in the healthcare industry, how do you keep your knowledge current?

"Every morning, I listen to X Podcast because I find the information fresh and valuable. In addition to this podcast, I also subscribe to a couple of industry blogs. I greatly value the information shared among fellow professionals. What resources do you prefer to stay on top of industry trends and changes?"

Employers expect employees to stay up-to-date on their respective fields, and today's technology makes it reasonably easy! List several ways you receive your industry knowledge and stay on top of trends. Tell the interviewer about those daily email updates you receive from professional organizations, conferences you attend, and seminars you have taken.Lastly, ask the interviewer what resources they refer to for industry trends. That question can start up a great conversation, and you may learn a thing or two.

"I am an avid fan of Google alerts! I receive an email with related information whenever there is a major headline about the healthcare industry. In addition to this, I also subscribe to a couple of medical-related journals, such as the Child Health Journal and the Journal of Pediatrics. These journals give valuable information about working with pediatrics. And, my former employer provided in-service and continuing education courses that kept me current in the industry."

Tell me about yourself.

"I love to travel, read, and conduct research. I am a recent grad from Columbia University and have spent the past 12 months traveling the world. It was the best experience I could have given myself, as I learned so much from seeing how the rest of the world lives. I returned to the US last week and started actively looking for work. I am looking forward to getting into the routine of a career again."

Interviewers will often ask this question first to break the ice and start the conversation. Take a few minutes to tell the interviewer about yourself, demonstrating essential skills and characteristics that are valuable in the position you are interviewing for.Take the past, present, and future approach in your response. You want to mention how you started down this career path, what steps you have taken to get to where you are now, and what your future goals are. Be sure to highlight any promotions or achievements you are proud of and any other work-related accomplishments. You can mention extracurricular activities you are interested in, family life, or volunteer work if it ties in with the qualities needed for the job, showing you are a responsible and dedicated individual.

"I am an avid triathlete and have traveled to 10 countries in the last eight years to compete in various races. I am a competitive individual and enjoy keeping fit. In between my training, I completed my nursing degree and graduated from UC Santa Barbara six years ago. My biggest goal is to get hired by Texas Children's Hospital and learn more about working with the pediatric population. In the next two years, I will receive my Master's Degree in Healthcare Administration and plan to promote to an administrative position."

Our Financial Assistance Policy and Admissions Policy determine if patients are eligible for free or reduced-rate medical services. What are your thoughts on free or reduced rates for specific people?

"I understand this is a touchy subject for some. I am glad to see places like Texas Children's Hospital that try to assist those in need of healthcare. Many people don't know where to go or how to apply for State or Federal medical assistance like Medicaid. Education is key, and I appreciate Texas Children's Hospital's effort to provide that education to patients and families."

Despite the various types of State and Federal assistance programs available today, many people, especially children, remain uninsured or underinsured. At Texas Children's Hospital, requests for hospital financial assistance are evaluated through the organization's charity care policy and, subsequently, by the hospital's charity care committee, comprised of representatives from clinical and non-clinical areas. The interviewer is not asking a simple opinion question; they are looking for compassion for others. A positive attitude in your answer will go a long way.

"Free or reduced rates for specific people are very much needed. Many people are experiencing hard times and cannot afford quality healthcare. I appreciate that Texas Children's Hospital offers this service to families in need, which is one of the main reasons I applied for this position."

Texas Children's Hospital was initially looking for someone with five years or experience in a similar role. Considering you have just two years, would you be willing to accept this position at a lower salary?

"I understand I do not quite meet the qualifications of experience you are looking for and am willing to be compensated in adjustment to that fact. However, I look forward to proving my worth to Texas Children's Hospital in hopes of being considered for the median salary for the role."

The interviewer wants to see if you are willing to earn your way up if they do not offer you top compensation. Discuss with the interviewer what you would expect for compensation if offered this position. Remember that you have two years of experience preceded by years of medical training. Even though you do not have five years of experience, you need to be compensated fairly for your knowledge and education. Focus on negotiating what you think would be fair compensation while showing your willingness to work your way up the ladder

"I would be happy to earn my way to the top compensation level if required. I assure you that, despite my being shy of your desired experience by a couple of years, I am a top performer, and you would not be disappointed in my performance."

In order to work for Texas Children's Hospital, you must be able to pass a full criminal background check. Do you consent to a full background check?

"Yes, I have a clean criminal record and am happy to comply with any background check you require."

Working in the healthcare industry means being in contact with vulnerable people, children, pharmaceutical drugs, drug-related equipment, confidential information, and other areas of sensitivity. Assure the interviewer that you are able and willing to pass a complete background check. If you have a criminal record, you must disclose this.

"I understand that it's part of the job. But I want to be up-front, I have done a full background check before, and there is a possibility you will see a charge for possession of marijuana in the check. It was several years ago, and it's no longer an issue for me because I've made significant changes in my life to pursue this career. But I don't want you to be surprised by the information. I'm happy to answer any questions you have."

Why should we not hire you?

"There is no reason you should not hire me. I meet all of your intern requirements, and I am energetic, dependable, and have a strong work ethic. If you choose to hire me for the internship, you will not be disappointed in my performance."

The interviewer hopes to hear that there is no reason not to hire you! Tell the interviewer you are a great employee, and confidently share that there is no reason not to hire you. You might wrap it up by sharing that you are patient-focused, have a proven employment record, and have excellent references.

"I cannot think of one reason you should not hire me. You are looking for someone with at least three years of experience, and I have seven. You also mention that your ideal candidate preferably has a bachelor's degree and specialized certifications, which I have. I am also working towards my Master's Degree in Nursing, so I will exceed your minimum requirements. I have excellent references and a proven history of providing exceptional, compassionate care. I assure you that you will not be disappointed if you hire me for the position."

In our Adolescent Medicine department, we specialize in helping overweight or obese 10 -24-year-olds improve their health and lose weight. Have you ever counseled patients on healthy eating?

"Previously, when we had patients who needed weight or nutritional services, we did referrals to the in-house nutritionist. I like the idea of having a department that focuses primarily on adolescent weight issues. Teaching children at a younger age about healthy alternatives for food choices and activities will greatly improve their quality of life later on."

About one-third of adolescents are overweight or obese. Texas Children's Hospital's Adolescent Medicine department not only helps patients learn healthy eating habits and monitors weight loss but also evaluates and treats weight-related medical problems, many of which will improve with weight loss alone. Share any experience you have, even if it seems insignificant to you.

"Having battled with adolescent obesity, I am pleased to see a program like this at Texas Children's Hospital. People who have never fought the obesity battle do not realize how disheartening it can be and the many things that go hand-in-hand with it. Until I got control of my weight, I also suffered from depression issues related to my weight. I have been able to share my personal story with patients through the years to encourage them that a healthier lifestyle has many positive impacts on health overall."

Would you describe yourself as a compassionate person?

"Yes, I am very compassionate and have been my entire life. I was always the one to bring stray animals home and give my lunch to those less fortunate than me. I believe you need to be compassionate and empathetic to work in this field and feel honored to have the opportunity to provide compassion to my patients and their family members."

The hiring manager wants to see if you consider yourself a compassionate person since Texas Children's Hospital values helping others improve their health and well-being and care deeply about those they serve. They want to hire like-minded healthcare professionals, so the hiring manager will ask you if you are compassionate to determine if you will be a good fit for the team.

"Yes, I most certainly consider myself a compassionate person. I take the opportunity to understand and help others whenever possible. While attending University, I spent a lot of time volunteering at a local hospice - not only for the added experience but also to give back to others. I would comfort patients and their family members during their last moments, brush their hair, hold their hands, and read and sing to them. I look forward to continuing this level of compassionate care with your organization."

Texas Children's Hospital has an AIDS and Retrovirology clinic that provides care to HIV-infected and exposed children. Do you have any experience working with HIV+ patients?

"I read about the AIDS and Retrovirology clinic on the Texas Children's Hospital website. I think it takes great compassion to work with infants and children affected by such a cruel diagnosis. I have never worked with HIV or AIDS patients exclusively, but I have had some patients who were diagnosed with one or the other. I would enjoy working in a specialty like this because I love learning and seeing how medical advancements are achieved and then put into action to provide better care."

The Baylor International Pediatric AIDS Initiative (BIPAI) and Retrovirology Clinic provide comprehensive primary and specialty medical care and social services to HIV-infected and -exposed infants, children, and adolescents. The clinic participates in the education of US and foreign health professionals and clinical research in pediatric AIDS and currently operates programs in Houston, TX, Romania, Mexico, and Africa. Being an educational facility affords potential employees many opportunities for growth and career advancement. If you do not have experience working with HIV patients, share any experience you think may complement a role in this specialty.

"At my previous employment, I worked in an infectious disease clinic three days a week and saw many HIV+ patients. It is amazing how many new strains of viruses are discovered and the relentless enthusiasm with which medical providers seek cures. I would love to see this clinic and hear of any opportunities for employment there are."

Tell me about an organization or group you have contributed to outside work.

"I have volunteered with many organizations since I was eight years old. My mother taught my brother and me the importance of giving back to the community, and I continue to volunteer to this day. I am involved with the Special Olympics, Habitat for Humanity, Big Brothers Big Sisters, and the Red Cross."

Many hiring managers choose one candidate over another because of their volunteer experience. They feel that it shows strong character and selflessness - qualities that make a great employee. Talk to the interviewer about your willingness to give back to your community through volunteerism. If you do not have formal volunteer experience, you can draw on things you do in your spare time to assist friends, family, or even your current employer.

"I started volunteering when I was 16 years old as a candy striper at Cottage Hospital in Southern California. After graduating high school, the candy striper program was dissolved, so I started volunteering with the Special Olympics as a coach. I still volunteer as a coach and work once a week at a local assisted living facility, reading stories to the residents."

Texas Children's Hospital has been consistently ranked by Houston Business Journal among Houston's largest top 10 Best Places to Work companies. What was one of your favorite places to work, and what made it personally impactful for you?

"Shockingly, my favorite place to work was hospice care. That may sound strange because hospice deals only with terminally ill patients, but there was so much more to this job than just giving medications or performing wound care. I had an opportunity to add something of value to the life that my patients had left. My bosses were awesome to work with. They understood how emotional being a hospice care provider can be and always supported me when I had a difficult day or a death. They taught me the true meaning of compassion."

Houston Business Journal's ranking is based solely on employee feedback measuring various job-related factors, including employee satisfaction, teamwork, and leadership trust. Sharing your experience regarding a favorite place you've worked will show the interviewer what you value in an employer. Discuss your favorite workplace and what made it such a great place.

"I can't think of any job I've had that I did not enjoy, but if I had to choose just one, emergency care would be the place I would choose. Not everyone likes working in the ER, but I loved it! The fast pace, diverse group of people, and medical issues always seemed to present an opportunity for learning and sharing. The staff I worked with were top-notch!"

Texas Children's Hospital has a specialty clinic dedicated to treating Angelman Syndrome. Have you ever heard of this diagnosis?

"I had never heard of Angelman syndrome until I saw a pamphlet in your waiting area. It appears to be a very complex disorder. I think having a clinic with a multi-disciplinary team in one place to care for these patients is great. It's stressful enough for parents to have a child affected by what most would consider a minor illness. Something like this is undoubtedly overwhelming, and being able to get all of the necessary care in one place has to help alleviate some of the medical-related stress."

Angelman Syndrome is a complex neuro-developmental and genetic disorder that primarily affects the nervous system. Texas Children's Angelman Clinic is a multidisciplinary program that includes several specialty services: genetics, neurology, physical medicine, and rehabilitation and developmental pediatrics. Angelman Syndrome is less common than other genetic disorders. If you have not heard of the disorder, don't hesitate to say so. You could share your interest in genetics, if any, or any experience with other disorders.

"I briefly heard of Angelman syndrome in school. One of my classmates did a case study on it. I have to admit, I don't have much experience with genetic disorders, but if an opportunity were available to become part of this team and learn, I would be interested in the opportunity to do so."

We are home to one of the largest pediatric cancer and hematology centers in the U.S. Would you be interested in working in this specialty area?

"I knew that Texas Children's Hospital had a large service population for the cancer and hematology center, but I did not realize just how large it is. The number of cancer cases in the United States alone is profound, but I am shocked at how many children are affected. I worked in an adult oncology center for a while and enjoyed what I did. I think a transition to pediatric care would be something I would like to hear more about."

The pediatric cancer and hematology center at Texas Children's Hospital treats children from more than 35 states and 26 countries. This specialty area is not for the faint of heart, though. If you are interested in this area, share that interest. On the other hand, if this is not an area you think you would like to work in, this is the time to tell the interviewer. Honesty about what you want to do helps an interviewer decide what job openings will be the best fit for your skill and goals.

"When I was 21, my dad passed away from lung cancer. It was one of the most trying times of my life. Although I have always wanted a career in healthcare, oncology is not something I have wanted to do, not yet anyway. I would be open to volunteering with patients in that area who need a companion to visit with them. However, I don't know if working with cancer victims daily is something I am quite ready for."

The Fragile X Clinic at Texas Children's Hospital provides services to address the unique needs of children and families affected by Fragile X. Have you ever heard of this disorder?

"The more I learn about Texas Children's Hospital, the more excited I am about becoming a part of this awesome team. I don't know about Fragile X Syndrome, only that it has been classified as one of the causes of autism. I would like to learn more about this specialty area."

Fragile X Syndrome is a genetic condition causing intellectual disability, behavioral and learning challenges, and various physical characteristics. It is also the most common single-gene cause of autism worldwide. While many people are familiar with autism, they are not as familiar with the specific conditions that lead to the disorder, such as Fragile X Syndrome. Questions such as this are not meant to disqualify a person from a job if they are unfamiliar with a diagnosis. Most interviewers use these questions to introduce candidates to the specialty areas their facility offers. If you know the syndrome, share it. If you do not, state that you are unfamiliar, but do so with interest, which is what the interviewer is looking for.

"I worked in an autism center for a little over a year and had some patients diagnosed with Fragile X Syndrome. It is amazing how so many things have been linked to autism. I am glad to see places like Texas Children's Hospital creating specialty areas to address this dreadful diagnosis."

At Texas Children's Hospital, 72% of our pediatric patients are under age 10, and 97% are under age 15. What caused you to be drawn to pediatric care?

"I have always loved children and knew I would choose a career that involved children. At one time, I considered teaching, but I also love medicine. So, I chose a healthcare career focused on children. I am very excited about the possibility of becoming part of such a dedicated team of pediatric caregivers here at Texas Children's Hospital."

For nearly 60 years, Texas Children's Hospital has provided health and hope to children and their families. Today, Texas Children's Hospital is not only Houston's largest and most comprehensive pediatric hospital but also one of the nation's most preeminent centers for children's health care. Share with the interviewer any experience that led you to choose pediatrics as your specialty area.

"Since I was a teenager, all I wanted to do was become a pediatric nurse. There is just something about children that I love, and being able to be a happy face or a caring voice to a child who is sick and hurting means the world to me."

Texas Children's Hospital has a Child Life Department that focuses on alleviating children's stress and anxiety over being in a hospital and receiving care. Are you familiar with Child Life programs?

"I have never worked anywhere with a Child Life Department, but it is a great approach to helping a child transition into life as a patient. Being ill is stressful enough for an adult; children cope differently. I love the idea of allowing them to feel more at ease and prepared to receive care."

With more than 50 child life professionals, Texas Children's has one of the largest child life departments in the country. The Child Life Department comprises various teammates who strive to positively impact the patient and family experience throughout the hospital stay. The team works to provide developmental, educational, and therapeutic interventions to support children and families as they adjust to the hospital experience. Not all hospitals have a Child Life Department. If you have experience with a department like this, share it. If you do not, it's okay to ask questions.

"Having a Child Life Department is an excellent idea! I know how difficult it is for some parents to help alleviate their child's fears and anxiety about being hospitalized or receiving treatments. Having a team that focuses on easing these frustrations is great! I would love to hear more about this department and what it offers."

If you could expand your knowledge and expertise in any area of healthcare services, which would you choose and why?

"If I could expand my expertise in any healthcare service area, I would choose anything within primary care. That is one of the reasons I applied to your company. Your focus will be a great fit for my long-term career goals."

The interviewer would like to dig deeper into your areas of interest in healthcare services. They want to know that your passions align well with what Texas Children's Hospital is offering. Talk to the interviewer about the areas of healthcare you would like to focus on most, and then tie that information in with what the position at Texas Children's Hospital would be offering you.

"I'm interested in research. One of the things that attracted me to your company is your ongoing community-based research collaborations. I'd be curious to hear if the [clinic/hospital/program] had any needs in this area. Is this something junior staff can be involved in?"

Texas Children's Hospital has a diverse workforce. Have you ever worked with a diverse group of people?

"I am so glad you pointed out your need for diversity at Texas Children's Hospital. I greatly value diversity. I grew up in a fairly homogeneous town in Montana. When I hit my 20s, it was so important to me to learn about other cultures. I worked with community volunteer organizations in Peru, inner-city Chicago, and Russia and learned about other cultures. I value diversity and look forward to working with your diverse team."

The interviewer wants to see if you are accustomed to working with a diverse team of individuals to determine if you will be a good fit for Texas Children's Hospital. Assure the interviewer that you can handle an environment that offers diversity. Even better, give an example of embracing diversity in the workplace.

"I have worked with diverse groups of people most of my career, including my time at University. I am happiest in this environment because it offers me unique learning opportunities."

Why do you think you will be successful in this role with Texas Children's Hospital?

"I believe my success with Texas Children's Hospital will come from having all the hard and soft skills you are looking for, whether learned in school or gained through previous work experience. I understand I am new to this field, but I was at the top of my class in my undergraduate studies, and I learn new things very quickly."

Rather than just sharing how you have exceeded expectations in the past, focus on how your qualities will help you meet and exceed expectations with Texas Children's Hospital. Discuss the reasons you will be great at this job. Talk about your qualifications and skills that will help you to do this job well. If you can, match your strengths to the requirements outlined in the job description.

"I know I will succeed in this role because I have worked in this industry for five years with great training and mentorship. I have a solid understanding of X, Y, and Z (skills listed in the job description). Also, I have my updated certifications as outlined in your job description. I am well-prepared for this next step in my career."

Do you think it is possible to be a good team member yet disagree with the leader?

"It is possible to be a great team member, even when disagreeing with the leader. It's all in how you maintain respect for each other despite the difference in opinion."

The interviewer wants to know that you can be diplomatic in the workplace, even when disagreeing with your leader. Show the interviewer that you can be a good team member yet disagree with the leader occasionally. Explain that you believe everyone is entitled to their professional opinion yet capable of simultaneously maintaining respect for each other. Show that even if you disagree with the final decision they make, you support the direction the team is heading.

"I believe that being a good team member is more about attitude than compatibility. You do not need to agree with everyone 100% of the time to be effective in your job. Plus, my team leader generally has a valid reason for their decision that comes with years of experience. So, it is an opportunity to learn from others' experiences, even if it was a different decision than I would have made."

What part of your healthcare career brings you the most stress?

"To be completely transparent, I probably bring myself the most stress because of my innate desire to be the best. I strive for perfection too often, which causes undue stress on myself. I manage this by focusing my energy on productive activities that are good for my career."

Stress in the healthcare industry can often be a regular part of the day-to-day work experience. Talk to the interviewer about the most stressful aspects of your career. Ensure that your answer does not include a factor that would make you appear unfit for the position. (i.e., a healthcare professional should not find caring for sick people the most stressful part of the job). While you should mention the part of your career that brings you the most stress, don't dwell on it. Instead, you should mention the stressful part and then talk about how you reduce the stress, so it does not consume you. If healthcare professionals do not have healthy ways to destress, it can lead to illness, injury, and job burnout.

"The part of my career that brings me the most stress is when my patients do not adhere to taking their medications or following their treatment plan. If they followed my recommendations, they could live a fuller, healthier life. To decrease my stress levels in this situation, I do all I can to explain why they have a treatment plan and how following it will get them better results. I communicate clearly and concisely so there is no misunderstanding. I leave it to my patients to do what they feel is best for them."

Texas Children's Hospital supports a healthy work/life balance for all employees. How do you balance life and work?

"I find that it's pretty simple to balance life and work with the right company. When I enjoy what I do, it doesn't feel like a chore. When I am at home, my family gets my attention first. I take time on the weekends to do things for myself and rest before the work week begins. My favorite activities are yoga, gardening, and listening to music. When I consistently take care of myself and spend time with my family, I feel better able to handle work stressors and keep calm during high-pressure situations."

Maintaining a healthy work/life balance is essential to prevent burnout, which is common in the healthcare profession. Talk to the interviewer about how you maintain that appropriate balance. Perhaps you enjoy exercising on your days off, listening to music, going for scenic drives, or meditating every morning before your shift. Whatever your stress-relieving activities include, the interviewer wants to hear that you have found a healthy balance between your personal and professional life.

"I make a strong effort to keep a healthy balance by spending my free time away from my cell phone and having more face-to-face time with my friends and family. I indulge in the things that make me happy on my days off, such as kayaking, hiking, and reading historical novels. By taking time for myself, I can give even more energy at work."

How will you earn your coworkers' trust?

"I feel that the best way to earn my coworkers' trust is to be helpful, always do what I promise, and be honest with them at all times. Strong relationships have to be built on these principles."

It is essential to nurture workplace relationships. Talk to the interviewer about how you plan to earn the trust of your new coworkers should you be offered the position. The interviewer would like to know if you can win your new coworkers over to determine if you will be a good fit for the team.Focus on giving examples from your past. Explain how you earned the trust of your coworkers by getting to know them and their families, keeping your word when you say you are going to do something, lending a hand when others need help, or covering a coworker's shift when they have a family emergency.

"Trust is something you earn over time. Trust happens when people deliver what they say they will do. I take the approach of underpromising and overdelivering to accelerate the trust process. I will lead by example and be transparent in my communications. With strong trust, teams can accomplish great things together."

Texas Children's Hospital Interview Questions

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1. Several Texas Children's physicians have been recognized as Best Doctors of America. Have you ever received an award or recognition for a job well done?
2. At Texas Children's Hospital, we take pride in our excellent relationships with clients, vendors, coworkers, and patients. Do you consider yourself a strong relationship builder?
3. This concludes our interview. Do you have any questions for me?
4. It is often said that a career in healthcare is a 'thankless job.' How can we keep you motivated and engaged, even on the days when you feel your work goes unnoticed?
5. If you could expand your knowledge and expertise in any healthcare service area, which would you choose?
6. At Texas Children's Hospital, we seek to hire individuals who have ambitions of growing their careers. Where do you see yourself in three to five years?
7. We seek to hire individuals keenly interested in the healthcare arena. Would you consider yourself dedicated to a career in healthcare services?
8. Why do you want to work for Texas Children's Hospital?
9. What type of work environment do you dislike working in?
10. If Texas Children's Hospital hired you today, what would you accomplish first?
11. In the healthcare industry, there are many emotions in a day. Have your emotions ever gotten in the way of your productivity?
12. Rate your problem-solving skills from 1-10. How do you justify your rating?
13. We seek to hire employees with strong problem-solving skills. When did you successfully resolve a problem in the workplace?
14. What makes you our ideal candidate?
15. Think about a difficult boss, professor, or coworker. What made them difficult? How did you successfully interact with this person?
16. Healthcare companies require strong organizational skills and attention to detail. How do you ensure that your work is properly organized and highly accurate?
17. What is the mission of Texas Children's Hospital?
18. With the ongoing changes in the healthcare industry, how do you keep your knowledge current?
19. Tell me about yourself.
20. Our Financial Assistance Policy and Admissions Policy determine if patients are eligible for free or reduced-rate medical services. What are your thoughts on free or reduced rates for specific people?
21. Texas Children's Hospital was initially looking for someone with five years or experience in a similar role. Considering you have just two years, would you be willing to accept this position at a lower salary?
22. In order to work for Texas Children's Hospital, you must be able to pass a full criminal background check. Do you consent to a full background check?
23. Why should we not hire you?
24. In our Adolescent Medicine department, we specialize in helping overweight or obese 10 -24-year-olds improve their health and lose weight. Have you ever counseled patients on healthy eating?
25. Would you describe yourself as a compassionate person?
26. Texas Children's Hospital has an AIDS and Retrovirology clinic that provides care to HIV-infected and exposed children. Do you have any experience working with HIV+ patients?
27. Tell me about an organization or group you have contributed to outside work.
28. Texas Children's Hospital has been consistently ranked by Houston Business Journal among Houston's largest top 10 Best Places to Work companies. What was one of your favorite places to work, and what made it personally impactful for you?
29. Texas Children's Hospital has a specialty clinic dedicated to treating Angelman Syndrome. Have you ever heard of this diagnosis?
30. We are home to one of the largest pediatric cancer and hematology centers in the U.S. Would you be interested in working in this specialty area?
31. The Fragile X Clinic at Texas Children's Hospital provides services to address the unique needs of children and families affected by Fragile X. Have you ever heard of this disorder?
32. At Texas Children's Hospital, 72% of our pediatric patients are under age 10, and 97% are under age 15. What caused you to be drawn to pediatric care?
33. Texas Children's Hospital has a Child Life Department that focuses on alleviating children's stress and anxiety over being in a hospital and receiving care. Are you familiar with Child Life programs?
34. If you could expand your knowledge and expertise in any area of healthcare services, which would you choose and why?
35. Texas Children's Hospital has a diverse workforce. Have you ever worked with a diverse group of people?
36. Why do you think you will be successful in this role with Texas Children's Hospital?
37. Do you think it is possible to be a good team member yet disagree with the leader?
38. What part of your healthcare career brings you the most stress?
39. Texas Children's Hospital supports a healthy work/life balance for all employees. How do you balance life and work?
40. How will you earn your coworkers' trust?

Texas Children's Hospital Interview Questions

1. Several Texas Children's physicians have been recognized as Best Doctors of America. Have you ever received an award or recognition for a job well done?

2. At Texas Children's Hospital, we take pride in our excellent relationships with clients, vendors, coworkers, and patients. Do you consider yourself a strong relationship builder?

3. This concludes our interview. Do you have any questions for me?

4. It is often said that a career in healthcare is a 'thankless job.' How can we keep you motivated and engaged, even on the days when you feel your work goes unnoticed?

5. If you could expand your knowledge and expertise in any healthcare service area, which would you choose?

6. At Texas Children's Hospital, we seek to hire individuals who have ambitions of growing their careers. Where do you see yourself in three to five years?

7. We seek to hire individuals keenly interested in the healthcare arena. Would you consider yourself dedicated to a career in healthcare services?

8. Why do you want to work for Texas Children's Hospital?

9. What type of work environment do you dislike working in?

10. If Texas Children's Hospital hired you today, what would you accomplish first?

11. In the healthcare industry, there are many emotions in a day. Have your emotions ever gotten in the way of your productivity?

12. Rate your problem-solving skills from 1-10. How do you justify your rating?

13. We seek to hire employees with strong problem-solving skills. When did you successfully resolve a problem in the workplace?

14. What makes you our ideal candidate?

15. Think about a difficult boss, professor, or coworker. What made them difficult? How did you successfully interact with this person?

16. Healthcare companies require strong organizational skills and attention to detail. How do you ensure that your work is properly organized and highly accurate?

17. What is the mission of Texas Children's Hospital?

18. With the ongoing changes in the healthcare industry, how do you keep your knowledge current?

19. Tell me about yourself.

20. Our Financial Assistance Policy and Admissions Policy determine if patients are eligible for free or reduced-rate medical services. What are your thoughts on free or reduced rates for specific people?

21. Texas Children's Hospital was initially looking for someone with five years or experience in a similar role. Considering you have just two years, would you be willing to accept this position at a lower salary?

22. In order to work for Texas Children's Hospital, you must be able to pass a full criminal background check. Do you consent to a full background check?

23. Why should we not hire you?

24. In our Adolescent Medicine department, we specialize in helping overweight or obese 10 -24-year-olds improve their health and lose weight. Have you ever counseled patients on healthy eating?

25. Would you describe yourself as a compassionate person?

26. Texas Children's Hospital has an AIDS and Retrovirology clinic that provides care to HIV-infected and exposed children. Do you have any experience working with HIV+ patients?

27. Tell me about an organization or group you have contributed to outside work.

28. Texas Children's Hospital has been consistently ranked by Houston Business Journal among Houston's largest top 10 Best Places to Work companies. What was one of your favorite places to work, and what made it personally impactful for you?

29. Texas Children's Hospital has a specialty clinic dedicated to treating Angelman Syndrome. Have you ever heard of this diagnosis?

30. We are home to one of the largest pediatric cancer and hematology centers in the U.S. Would you be interested in working in this specialty area?

31. The Fragile X Clinic at Texas Children's Hospital provides services to address the unique needs of children and families affected by Fragile X. Have you ever heard of this disorder?

32. At Texas Children's Hospital, 72% of our pediatric patients are under age 10, and 97% are under age 15. What caused you to be drawn to pediatric care?

33. Texas Children's Hospital has a Child Life Department that focuses on alleviating children's stress and anxiety over being in a hospital and receiving care. Are you familiar with Child Life programs?

34. If you could expand your knowledge and expertise in any area of healthcare services, which would you choose and why?

35. Texas Children's Hospital has a diverse workforce. Have you ever worked with a diverse group of people?

36. Why do you think you will be successful in this role with Texas Children's Hospital?

37. Do you think it is possible to be a good team member yet disagree with the leader?

38. What part of your healthcare career brings you the most stress?

39. Texas Children's Hospital supports a healthy work/life balance for all employees. How do you balance life and work?

40. How will you earn your coworkers' trust?