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Telkom Interview Questions

32 Telkom Interview Questions
Question 1 of 32
How can Telkom motivate you, as a leader?
How to Answer
Your motivation may be that the idea of success and achievement drives you. Perhaps you are working towards career advancement. Take some time to think about what truly motivates you.

Answer Example
"I believe that the Telkom purpose and culture are organically motivating. When you know that the work you do is ultimately designed to connect people to better lives, that seems like a powerful motivator. I believe that I am also highly intrinsically motivated. However, I am often encouraged by verbal recognition of my impact, along with compensation-based rewards. Being a leader comes naturally to me, so I don't find it an onerous task. My competitive side keeps me motivated as well."
Answer Example
"In a competitive industry, I want to work for the best and with the best. I am motivated by a company that sets high performance standards, and by colleagues who work hard to meet them. Specifically related to Telkom, I would be motivated by the lofty goals the company has set for itself - seamlessly connecting customers to a better life. I believe this focus has created the vibrant, innovative culture at Telkom that would help me thrive - I love being challenged by my peers to deliver my very best on behalf of our customers. I believe that a purpose-driven company attracts the kind of dedicated, thoughtful and global-minded peers that would help me do my best work."
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Question 2 of 32
What do you believe are the greatest benefits Telkom SA Ltd. and the Telkom Foundation bring to South African society?
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How to Answer
This is your opportunity to showcase research you've done about both Telkom SA Ltd. and the Telkom Foundation. In addition, you can connect the higher purpose of each to your own goals personal/professional desires.

Answer Example
"I think you all at Telkom have said it best yourselves: you're transforming disadvantaged communities across South Africa. The programs implemented through the Telkom Foundation make it possible for so many young people to have access to science, math, English and technology education who otherwise wouldn't know that this world existed. Beyond providing the day-to-day services that connect people to a better life, Telkom is ensuring that tomorrow's customers, employees and investors understand that their potential has no limit."
Answer Example
"I think that, overall, Telkom's greatest legacy may be the sense of national responsibility it instills in its employees and its customers. Telkom is very clear that, as a successful South African organization, it feels a sense of responsibility toward providing opportunities for those across the country in disadvantaged circumstances. It's an expectation that employees, board members, investors, etc., share that responsibility, which, for me, really sets Telkom apart from many of its competitors."
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Question 3 of 32
We put great effort into being the best in the rapidly changing telecommunications industry. In your opinion, what can Telkom SA Ltd. do to remain competitive?
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How to Answer
Be sure to keep your reply upbeat, non-critical, and finish with a positive remark. The interviewer is looking for some light insight from you - this is a great chance to show what you've learned through your research of the company.

Answer Example
"I think you're exactly right; the telecommunications industry changes at almost the speed of light! So you have that challenge, and you also have the challenge of a potential gap between the opportunities and services you can provide in South Africa and the number of people who are appropriately trained to take advantage of them. I think one of the smartest things you're doing is the Telkom Foundation, with its focus on education - particularly science, technology, English and math - internships and transformation of disadvantaged communities. That's a whole generation of inventive and well-educated potential employees , or powerful brand ambassadors and customers for Telkom."
Answer Example
"This is an important question - while Telkom enjoys tremendous success and recognition in the telecommunications industry, it's important to keep striving for improvement and to better meet customer needs. One of the most important things Telkom can do along these lines is to keep engaging its customers - survey them, talk to them, engage them in brand ambassadorship so that those who are close to and love your brand can have a direct line to let you know what they need next. The many community-focused organizations and activities Telkom is involved in can provide tremendous opportunity for this type of engagement. In addition, your focus on continuous improvement makes this kind of assessment very natural for your culture. Along those lines, one thing I love that you're currently doing is surveying visitors to your website about their impressions of the Telkom brand"
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Question 4 of 32
What are your career aspirations beyond this job at Telkom?
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How to Answer
Everyone has some dream or aspirations on where his/her career could go. Openly share with the interviewer where you'd like to see your job with Telkom SA Ltd. take you. Be sure to include how you feel Telkom SA Ltd. would fit in with those specific aspirations.

Answer Example
"I have some pretty lofty career goals, and I also want to make a positive difference in the world. I'm willing to work very hard on behalf of an organization, and I'd like for that work to matter far beyond bolstering the bottom line. After researching Telkom and learning more about this position, I feel that this role fits with my future aspirations and allows me to do both. I'm drawn to the Telkom vision of leading in the converged ICT market through deep and credible relationships and a distinctive customer experience. That's a purpose that's worth working hard for."
Answer Example
"This particular position is a goal that I have set my sites on for quite some time. I believe it is the next step in a long and fulfilling career in the telecommunications industry. The industry leadership that Telkom offers, combined with its purpose-driven approach and its emphasis on innovation and customer service, is immense for me, and I feel confident I will gain skills in this role that will make me both successful and professionally fulfilled."
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Question 5 of 32
What excites you?
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Question 6 of 32
When planning, how often do you create alternative scenarios to help you adjust to changing situations?
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Question 7 of 32
When have you shown a willingness to learn a new method or new approach to solving a problem?
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Question 8 of 32
Telkom SA Ltd. encourages continued education. Tell me about a time when you took on a new course to study in order to improve your own work performance.
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Question 9 of 32
If you were given a choice, which work related task would you leave for last? Why?
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Question 10 of 32
When a major problem arises, what is your first reaction?
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Question 11 of 32
Give me an example of a time when you had to troubleshoot to solve a problem.
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Question 12 of 32
How often do you discuss work with your colleagues, in order to think up new systems and styles of working?
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Question 13 of 32
We appreciate innovative thinking at Telkom SA Ltd.. When have you created a new product or service?
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Question 14 of 32
What do you know about the culture at Telkom SA Ltd.?
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Question 15 of 32
Do you prefer doing work on a routine day-to-day basis or do you prefer mixing up your routine occasionally?
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Question 16 of 32
If Telkom hired you today, what would you accomplish first?
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Question 17 of 32
Tell me about a time when you improved communication between yourself and a co-worker or client.
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Question 18 of 32
Tell me about a time when you undertook a project that demanded a lot of initiative.
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Question 19 of 32
Work volumes can become very high at Telkom. How do you handle a larger than average workload?
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Question 20 of 32
At Telkom, we value calculated risk. When have you taken an unusual risk in the workplace? What was the outcome?
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Question 21 of 32
At Telkom, we give everyone the opportunity to be a mentor. Have you had the opportunity to teach an important skill to a co-worker?
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Question 22 of 32
At your current or former place of employment, how important was communication and dealing with others?
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Question 23 of 32
Tell me about an error or mistake you made because of a breakdown in communication from you or one of your team members.
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Question 24 of 32
Would you say you are a better oral or written communicator?
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Question 25 of 32
How do you handle communicating bad news to a fellow worker or subordinate?
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Question 26 of 32
Tell me about your experiences giving presentations in front of large groups.
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Question 27 of 32
How would you describe your written communication skills?
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Question 28 of 32
What experience do you have using team-based messaging applications?
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Question 29 of 32
When entering a new job, describe how you build relationships with your new coworkers and supervisors.
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Question 30 of 32
How do you handle a situation where your supervisor does not properly communicate information to you?
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Question 31 of 32
Tell me about a time when your communication skills greatly benefited your team.
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Question 32 of 32
We value communication at Telkom. Rate your communication skills from 1-10 with proper examples backing your given rating.
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