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Tekla (UK) Interview
Questions

27 Questions and Answers by Rachelle Enns

Published March 3rd, 2020 | Rachelle is a job search expert, career coach, and headhunter
who helps everyone from students to fortune executives find success in their career.
Question 1 of 27
Tell me about your problem-solving skills. Do you enjoy analyzing and solving complex problems?
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How to Answer
Software developers spend a great deal of time debugging programs. It is essential for Tekla (UK) to have someone experienced in quickly identifying problems and responsive in providing solutions. The interviewer would also like to gauge how you work with internal and external customers when problem-solving.
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1.
Tell me about your problem-solving skills. Do you enjoy analyzing and solving complex problems?
Software developers spend a great deal of time debugging programs. It is essential for Tekla (UK) to have someone experienced in quickly identifying problems and responsive in providing solutions. The interviewer would also like to gauge how you work with internal and external customers when problem-solving.

Rachelle's Answer #1
"In my last development position, I was responsible for front-line communications with end users. Third tier helpdesk staff would contact me with software bugs, and I was able to quickly and professionally respond to problems. I was able to reduce the bug backlog by 70%."
Rachelle's Answer #2
"If you did not have a good relationship with your previous boss: "I have had healthier relationships in the past with previous employers, but we did the best that we could. Our communication styles were very different which made it challenging at times."
2.
Tekla (UK) embraces an Agile environment. Explain your experience in Agile methodologies and why you think it is important.
The interviewer would like to understand the depth of your knowledge in Agile. The interviewer would also like to know if you work well with team collaboration, are responsive to stakeholder needs, and can work well with team defined milestones. Give a specific example of your experience.

Rachelle's Answer #1
"The majority of my experience has been in an Agile environment. For ten years I have been personally responsible for leading agile teams, and I have helped define team goals and milestones. This approach is important to me as I see how Agile methodology helps employees deliver better products in less time. In my current role, team productivity increased by 34% once we introduced an Agile environment, and our on-time project rate skyrocketed another 18%."
Rachelle's Answer #2
"I especially want to work for Tekla (UK) because I have friends who have worked here before with really positive feedback on their experiences. I am looking for a positive work environment where I can stay for a long time to come."
3.
If hired here at Tekla (UK), what do you feel would be the biggest hurdle for you to overcome from the start?
The key to answering this question with confidence starts with understanding that you are interviewing with Tekla (UK) because your interviewer feels that you are a strong candidate for this position. What your interviewer is focusing on with this question is how they could be of most help to you if hired for the job. So, take the time prior to your interview to think about an aspect of the position that would be the most difficult for you to overcome to be up and running at full speed and then take time to explain how you would plan to overcome that hurdle if hired. This structured answer will tell your interviewer that you have put thought to your potential shortcoming with a plan of action.

Rachelle's Answer #1
"As you can see from my resume, I don't have any direct working experience with the financial industry and I would see that as my largest learning opportunity if offered this position. Like I did with my current job in the healthcare industry, I would take the time to learn the basics of the industry that would help me design the most intuitive user interfaces in the products here at Tekla (UK)."
Rachelle's Answer #2
"Being a team player by nature, I've always considered my first challenge at any new company to be the task of getting to know my colleagues, their work preferences and their work styles. In the same breath, I want them to know who I am and how I best work as part of a team with them. To accomplish this, I would take the initiative to set one on one meetings with individuals that I didn't get to touch base with during my orientation process to get to know them better."
4.
What do you know about our products and how do you think you'll be able to handle a support role surrounding them?
This question allows your interviewer to gain insight into both your interest in this position and the skills that you will be able to bring to the table. To show your interest, be sure to do as much research on Tekla (UK) as possible and get to know their products. Ensuring that you know the job description from front to back is important as well. Then, talk about how you feel that your skills will apply to working with end users that are contacting about the software.

Rachelle's Answer #1
"One of the main things that is attracting me to a position with Tekla (UK) will be the new opportunity to work solely with cloud based software. With my current experience in supporting server and data storage issues, I am confident in my ability to support the services here based on that experience."
Rachelle's Answer #2
"Upon reading the job description for technical application support, it was easy for me to see that my skills were a perfect match for the position. It sounds like you are looking for an expert that can provide support on GlobalLink applications and has exceptional experience across many different scripting languages. As you can see from my resume, I have experience using Perl and Python and I feel like these experiences would help make a smooth transition for me into this role. On top of that, my cloud based experience would translate nicely to this role here at Tekla (UK) as well."
5.
What software analysis and design tools do you have familiarity working with?
As a software engineer for Tekla (UK), your interviewer wants to hear that you have experience in utilizing tools that you make you more proficient in your work. Dig back on your past experiences and talk openly about your experiences with the different analysis and design tools that are available to help you be better in the work that you do. In the end, make sure that your interviewer understands that you are proficient in the use of these tools and open to learning and using new tools as well.

Rachelle's Answer #1
"As my career and experience in software engineering has grown over the years, I've come to really appreciate and utilize these tools that are available. A great example of this would be my recent education and use of Structured English for designing insurance claim software for a large auto insurer. The simplicity of the structured decisions in the program were a perfect example of a program that could utilize the tool and the end product ended up very functional for our customer."
Rachelle's Answer #2
"I have great working knowledge in creating and reading data flow diagrams. To help with both our own sales staff and with customers, DFD's have been super helpful and I consider myself very proficient in creating them. I've also recently been introduced to decision tables to aid in product testing. I was working on a new system that involved some very complicated business rules and the decision table helped outline everything perfectly for our testing."
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