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Teekay Shipping Limited Interview
Questions

30 Questions and Answers by Rachelle Enns

Rachelle is a job search expert, career coach, and headhunter
who helps everyone from students to fortune executives find success in their career.
Question 1 of 30
We like to hire well-rounded candidates at Teekay Shipping Limited. Walk me through your freight management experience.
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How to Answer
The interviewer is interested in knowing more about your range of experience in freight management. Try to focus the bulk of your answer on the primary focus of business at Teekay Shipping Limited. Take a few minutes to walk the interviewer through your resume and highlight any individual industry related training you may be received.
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Top 30 Teekay Shipping Limited Interview Questions
1.
We like to hire well-rounded candidates at Teekay Shipping Limited. Walk me through your freight management experience.
The interviewer is interested in knowing more about your range of experience in freight management. Try to focus the bulk of your answer on the primary focus of business at Teekay Shipping Limited. Take a few minutes to walk the interviewer through your resume and highlight any individual industry related training you may be received.

Rachelle's Answer #1
"My overall experience includes both domestic and international freight, with a special focus on sea transportation. The last four years of my employment has focused primarily on international freight. I am well versed in Safety of Life at Sea (SOLAS) and have a full understanding of International Maritime Dangerous Goods Code (IMDG) compliance and national transportation regulations."
Rachelle's Answer #2
"I am new to the sea transportation industry; however, I have been studying SOLAS and IMDG in my spare time. I am ready to immerse myself in learning more about this industry."
2.
If someone asked you the top 3 benefits of sea based transportation and logistics, what would you tell them?
The interviewer would like to see that you have a genuine interest in the business they conduct at Teekay Shipping Limited. Briefly discuss with the interviewer what you feel the benefits of sea transportation are.

Rachelle's Answer #1
"There are some great benefits to sea transportation, but I believe the biggest three benefits of working with an organization like Teekay Shipping Limited are that it's a great solution for transporting heavy and bulky goods. Also, sea transportation offers much more flexibility when it comes to the materials allowed to be transported. Thirdly, sea transport allows the greatest quantity of materials in a load, because of their large storage capacity."
Rachelle's Answer #2
"That's a great question! If I had to choose the top benefits of sea transportation, I would say that it's more economical for large shipments, it allows for a wider range of materials to be transported, and it offers fewer restrictions on the type of materials shipped."
3.
At Teekay Shipping Limited we connect businesses who need to ship their goods with businesses who require those goods. This means that relationships are everything to us. What is your customer service philosophy?
Because Teekay Shipping Limited puts so much effort into their reputation, the interviewer needs to be confident that your philosophy on customer service aligns well with theirs. Be sure to research the Teekay Shipping Limited website and take note of any keywords they use when it comes to their clients and services. Match your language with theirs.

Rachelle's Answer #1
"I noticed on your website that you value your clients by actively listening to their needs. You also survey them regularly while staying on top of industry trends so that you can provide them with innovative new services. To me, customer service goes beyond friendliness and efficiency. You need to understand your customer's business needs and have the ability to analyze their future needs so that you can respond appropriately to their business landscape changes."
Rachelle's Answer #2
"I realize that "The customer is always right" must be a popular answer; however, I feel that first and foremost, the customer needs to trust your product and services. So, for that reason, I would say that my customer service philosophy is all about building trust and transparency."
4.
We have many strong competitors at Teekay Shipping Limited. In your opinion, what sets us apart?
Before your interview with Teekay Shipping Limited it's a great idea to get to know who their competitors are, and what makes Teekay Shipping Limited stand out from the rest.

Research online through a Google news search, or on the company website. If Teekay Shipping Limited has a 'News' or 'About Us' section on their website you will likely find some information on recent awards, industry accolades, etc.

Rachelle's Answer #1
"While researching Teekay Shipping Limited and the local market I did see that there are a few competitors in our area. What stood out to me was the enthusiasm of your team when I first applied here, and also the fact that you recently won the coveted Transportation Leadership Award. In addition to all of this, I see that Teekay Shipping Limited puts an important focus on carbon footprint. All of this makes you stand out from your competitors."
Rachelle's Answer #2
"You value your people and have an awesome culture centered around achievement, growth, and accountability, and you are disrupting an industry that needs some shaking up and you have science that is allowing that disruption. Honestly, the energy in here is contagious, which only make me more excited about the opportunity."
5.
Why do you see Teekay Shipping Limited as a long term career fit? How does sea transportation fit into your long term career goals?
Talk to the interviewer about the type of career growth that you would like to see with Teekay Shipping Limited. Why do you want a career in the sea transport industry, and how do you think this position will satisfy that desire?

Rachelle's Answer #1
"I love the logistics and critical thinking required of me in the sea transport industry. It is continually challenging. What excites me most about this opportunity is that there is room for advancement in a leadership role. I would like to work my way to a significant leadership position with Teekay Shipping Limited over the coming years."
Rachelle's Answer #2
"This position aligns nicely with my career goal of continued growth. The role is in my comfort zone, but a new enough approach that will intrigue me, and the company size is adequate to support growth."
6.
At Teekay Shipping Limited our facility runs 24/7. What is your availability? Do you have a preferred shift?
If Teekay Shipping Limited runs a morning, afternoon, and evening shift then you should go into the interview being very clear on your preference and availability.

The last thing you would want to do is take a role that isn't a fit for your lifestyle. Keep your answer to the point. There is no need to over-explain your scheduling needs.

Rachelle's Answer #1
"My wife and I like to arrange our work schedules around our children's needs. For that reason, I am seeking an afternoon shift. This way I can continue to drive them to school in the morning."
Rachelle's Answer #2
"Although I do not have many restrictions in my schedule, I do need to be available for a prior commitment on Friday evenings. Other that than, I am happy to accommodate any shift, and overtime, as required by Teekay Shipping Limited."
7.
Teekay Shipping Limited puts safety first in all situations. What would you do if you saw a co-worker performing unsafe work?
The interviewer is wondering how you would react in a potentially unsafe work situation. If Teekay Shipping Limited is putting a lot of effort and resources into employee safety, they need assurance that you will appreciate those efforts and help to uphold their high safety standards. Answer this hypothetical question by using a real-life example, if possible. Otherwise, give a hypothetical answer. Be sure to compliment them on their safety efforts.

Rachelle's Answer #1
"If I saw a co-worker performing hazardous work I would act according to Teekay Shipping Limited policy. If the individual reported to me, I would swiftly ask them to stop what they were doing and would re-train them on the correct behavior. I would be sure to document the situation as well. In my opinion, there is no room for safety shortcuts in the workplace, and I appreciate that Teekay Shipping Limited puts so much effort into safety efforts."
Rachelle's Answer #2
"I believe that Teekay Shipping Limited has strong policies in place for unsafe behavior in the workplace. If I were to see a co-worker performing unsafe work, I would follow the protocols in place for a situation like that."
8.
Have you ever worked in a unionized environment? How do you feel about unions?
You may love unions, or you may have adversity towards them. The best thing to do when you are asked a question like this is to give an answer that is positive, either way.

Like there is always two sides to a story - there is still a positive to find from either side. Talk about your experience in a union environment; however, if it was not a positive one, it's highly recommended that you avoid complaining. Pick a positive note and focus on that.

Rachelle's Answer #1
"I feel that unions have their place in many situations. I worked in a unionized environment for three years with Company ABC, and the union created a smoother and more organized environment."
Rachelle's Answer #2
"Although I have not worked in a unionized environment in the past, I do see why a union environment would be helpful to many industries and workplaces. They create strong policy, standards, and expectations that protect all parties. Are you a unionized environment here at Teekay Shipping Limited?"
9.
This position may require you to lift up to 50 pounds, bend, and stand throughout the day. Are you able to meet the physical requirements for this role at Teekay Shipping Limited?
The interviewer wants assurance that you can safely handle the physical requirements of the job. The best way to answer this is to talk about the physical demands of your current / most recent position. Alternately, you can discuss the ways you ensure you're in peak physical condition.

Rachelle's Answer #1
"Yes, I can meet these physical requirements. In my current position, I lift up to 65 pounds throughout the day. I have never had a physical injury in the workplace."
Rachelle's Answer #2
"I have a slight restriction with lifting because of a knee injury from my days playing soccer. I can lift up to 50 pounds, bend, and stand; however, I do wear a knee brace. Rest assured, I diligently practice safety in the workplace and would never take on a task beyond my physical capabilities."
10.
Give me an example of a time when you went above and beyond.
Display to the interviewer that you can do more than just the bare minimum. Show that you can react appropriately when you see that your employer has a need that goes beyond your usual day-to-day expectations.

Rachelle's Answer #1
"Last week I noticed that my manager had not completed the schedule for the following week. Some of the staff were complaining that they didn't have their work schedule yet. Rather than going to my manager with the complaint, I offered to take on some of her workload so that she would have the time to complete the schedule. We worked together for a couple of overtime hours that day and were able to catch her up on everything. It felt good to help."
Rachelle's Answer #2
"I often go above and beyond what is expected of me. Most recently, I agreed to cover for a co-worker who was on short-term medical leave. I worked 10 hour days for two weeks so that our work did not suffer any setbacks."
11.
I see that you have recently worked for one of our direct competitors. Do you have a non-compete agreement in place?
In competitive markets such as the transport industry, you may sometimes be asked to sign a non-compete or non-disclosure agreement. Be honest and open with the interviewer about any existing restrictions you may have when it comes to working for a competing organization.

If you have a non-compete agreement: "I did sign a non-compete with my current company; however, it just asks that I do not purposefully poach any of my clients from the past three years. I am not restricted when it comes to accepting offers of employment from competing transport companies."
Rachelle's Answer #1
"I did sign a non-compete with my current company; however, it just asks that I do not purposefully poach any of my clients from the past three years. I am not restricted when it comes to accepting offers of employment from competing transport companies."
Rachelle's Answer #2
"If you do not have a non-compete agreement: "I am happy to say that I do not have any restrictions to my employment."
12.
Every day is different when you work at Teekay Shipping Limited. When have you had to shift your priorities in response to sudden changes?
Have you been asked to change your priorities on a dime? How do you react to this kind of shift in priorities? Assure the interviewer that you can respond professionally when it comes to sudden changes.

Rachelle's Answer #1
"In my current role, our schedule is changed on a regular basis and always at short notice. I have been able to adapt very well to these frequent, sudden changes."
Rachelle's Answer #2
"I had to shift my focus when I learned that we were acquiring a smaller competitor. I had to change my plans to incorporate a new team, with new ideas, process, and procedures. Instead of working solely toward increased productivity, I had to back up work toward bringing our new team up to speed and integrate them into our processes."
13.
At Teekay Shipping Limited we like to hire those who can think on their feet. When have you had to make a split second decision? How do you react under unexpected pressure?
Being able to make quick decisions and think fast on your feet sets top-notch professionals out from the crowd. We all make a lot of choices every day, so start off by telling the interviewer that you currently make a lot of quick decisions each day. Next, be prepared with a more significant example that will be sure to impress.

Rachelle's Answer #1
"My current position requires me to make tough decisions on a regular basis. I work well under pressure like that. With split-second decisions, I will always go with my initial instinct. Last week, I had to make an important transport decision based on unexpected weather. It worked out well because I am no stranger to multi-tasking and I have great support staff who are well trained and fast acting."
Rachelle's Answer #2
"In my current fast-paced role, this happens often! We handle a lot of customer situations and put them first and foremost. Often, we have guidelines we follow, and there are also times when situations call for creative solutions to meet customer needs. I make split-second decisions when resolving these matters in the best interest of the customer and the company."
14.
If you could start your career over again, what direction would you take?
A hiring manager will be able to tell a lot about your personality by learning about your other career interests. If you could do anything over, what would you do, and why?

Rachelle's Answer #1
"I certainly do not regret the direction I have taken my career; however, if I had to start over in a new direction completely I would likely pursue my Degree in Education and become a teacher. Both of my parents were teachers, and they seemed to have a very fulfilling career. I enjoy coaching and leading others so, any tasks in my current career that related to these skills, are very welcome."
Rachelle's Answer #2
"I waited before completing my college degree. While my career has been rewarding, I still wish I had gone to college right after high school."
15.
What are your strengths?
Which personal advantages make you excellent at your job? Strengths can be skills or qualities that help you overcome difficult circumstances or accomplish challenging tasks.

In a work context, your strengths will help you to complete your to-do list, understand client needs, and help you to apply what you have learned in your training. Talk to the interviewer about a couple of your strengths and why those will help you to be successful in this role.

Rachelle's Answer #1
"I think my strengths are in my perceptiveness and ability to be observant of the needs of others. These strengths are part of what makes me an excellent performer in a client facing role."
Rachelle's Answer #2
"My biggest strengths include the ability to catch on to new material quickly, as well as my ability to maintain a positive attitude despite any negative situation. These skills allow me to be a valuable employee in nearly all situations."
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