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Teads

25 Interview Questions & Answers

1.
At Teads we provide marketing services to a wide range of customers. Are you prepared to deal with a variety of personalities?
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In the marketing industry, your experience with clients may be widespread. Talk to the interviewer about the range of personalities you have been exposed to. Be sure to appear confident in your ability to handle a wide variety of personalities.

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1.
At Teads we provide marketing services to a wide range of customers. Are you prepared to deal with a variety of personalities?
In the marketing industry, your experience with clients may be widespread. Talk to the interviewer about the range of personalities you have been exposed to. Be sure to appear confident in your ability to handle a wide variety of personalities.

Ryan's Answer #1
"The majority of my work experience is with a wide range of clients and personalities. Happy customers are always the easiest to deal with; however, I do have some training in conflict management. I am confident in my ability to successfully and professionally handle the range of clients you work with at Teads."
Ryan's Answer #2
"I have worked with a large range of personalities and needs, in my employment history. I am very well prepared to work with a range of client personalities and do have a strong level of patience."
2.
Do you have difficulty working in a team environment?
Team collaboration is a key part of most jobs so it's important that you give an overall positive reply to this question. If you have difficulty working in a team environment, that is okay; however, you need to show the interviewer that you are capable of offering flexibility between a group setting and working autonomously. In the end, the interviewer wants to be assured that you are capable of working positively, in a team environment.

Ryan's Answer #1
"Personally, I thrive in a team environment. I see team projects as an opportunity to learn new skills!"
Ryan's Answer #2
"Depending on the scope of the project, I sometimes prefer to work autonomously; however, I am more than capable of being a positive and contributing member of a team-based project."
3.
What questions do you have for me?
It's always a great idea to have questions ready for the interviewer. Review the company website and other online resources to ensure the questions you are asking are not mundane, or redundant. The last thing an interviewer wants to hear is a list of questions you could have found the answers to from simply watching a video on their company site!

Here are some sample questions:

- When would you like to have this position filled?
- How long has this role been vacant?
- Is this a replacement search or a newly created role?
- What is your favorite part about working here?
- What is the company's primary goal for this position in the next 12 months?
- Is there anything from my background and experience that I can clarify for you?
- What do you see as the biggest change in this industry over the past 3 years?
- Is there any reason why you would not hire me?
Ryan's Answer
"Thank you for asking - I do have a few questions. What is top of mind when it comes to filling this role? In addition, what types of career growth opportunities would follow this position? And lastly, do you have internal candidates who are also interviewing for this position?"
4.
There are different levels of pricing offered by Teads; pricing can be fixed, pay-per-view, or can be further customizable. From your experience, what's the best way to present pricing options to customers?
This is a question related to closing sales. Your interviewer will be waiting to hear the textbook response or your answer from real-world application. You can explain why options are good in the decision-making process and provide your answer on how to present them.

Your answer should not relate to uncovering what option is best for the customer at this point. That should have been done earlier during the discovery part of your presentation, and if addressed now, it will make you seem unorganized in your selling process and raise questions about your fit for the position.

Ryan's Answer #1
"The best way to present customers with pricing options is visual, side-by-side. This needs to be done in a simple way that is not overwhelming so they can easily digest what they'll receive depending on the level of service they choose. Throughout the presentation process, I will have asked plenty of questions to understand the customer's needs and be able to make a recommendation from the options that will serve their best interests. Presenting options to a customer this way helps them to feel like a participant on the path to solving their problem rather than a pressured buyer. It also opens up talking points to transition into the last stages of the sale."
Ryan's Answer #2
"According to research, it's helpful to present a customer with just a few options to guide them toward making their purchase. For one, having options to choose from allows the customer to maintain a sense of control during the sale. Second, not presenting more than a few options at once keeps the selection process simple, avoiding decision-making overload which can often become a hindrance to a customer making any selection at all. I was once working with a customer who was holding up her contract as she deliberated over website hosting for an entire week. When asked what options she was considering, she emailed me five different ones with varying prices and features. From the 7 I highlighted 3 and replied, 'These will serve you best of all, pick any one of these and it will be great.' She took my advice, and within one day, our staff was able to start working on her project."
5.
Can you describe a time a client required a customized marketing solution, your role in the process of creating and deploying it, and any collaborative efforts involved?
The interviewer asks this question to understand your level of experience with selecting or creating the right marketing technology for a client's needs. From your answer, they'll try to determine if you already have skills that will allow you to immediately be an asset to them in this area of their process.

To answer this question, you should first confirm that you have experienced working with a client that required a custom solution in the past. In summarized detail, you should explain what your role in the client's project was, their technology need, and how you determined that it would require a custom solution. You should concisely explain who else was involved to build the solution - analysts, developers, or 3 party vendors, e.g.

Finally, explain how you were able to test the solution and successfully roll it out for use with the client.

Do not talk about projects where you had minimal involvement or focus on team efforts saying 'we' when referring to action taken. Say 'I' and talk about your direct involvement in a project. The interviewer wants to hear about your contribution and expertise.

Ryan's Answer #1
"Yes, I was an Account Manager to a client that wanted to measure and compare key metrics from different sources. We reviewed the features on all of the tools we had at the time, but none allowed us to see all the data in one place. I explained the problem to our analysts on staff who found a way to pull raw files that contained the data from our system. They automated a process where it would regularly transfer and sort into Excel. They also created an easy interface where I, or any basic Excel user could access and manipulate the data.

After they created the tool, I tested it with them for two weeks to make sure it was working correctly. I then shared it with our client and we were able to use it throughout their campaign."
Ryan's Answer #2
"Yes, my current employer has clients that need to track audience engagement on their website and social pages. As a Marketing Coordinator, I am tasked with admin duties like maintaining the systems they've selected to track results. When clients want to add or subtract features to suit their needs, I read through program FAQs or contact the software program helpdesks to walk me through the configuration of the features. I'm continually responsible for reporting and ensuring the reports allow us to see results in the way the clients prefer based on their feedback."
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