How to Answer: Talk about a time you felt overwhelmed by your job duties. What did you do to stay organized and on track?
Advice and answer examples written specifically for a TD Bank job interview.
33. Talk about a time you felt overwhelmed by your job duties. What did you do to stay organized and on track?
What You Need to Know
Your interviewer is trying to identify whether you have a firm grasp of your emotions, can manage your stress, and can stay on task and organized under pressure. Share how you manage your stress, and explore how TD Bank aims to contribute to their employees' emotional well-being and work-life balance. "To support your mental well-being, we offer time away from work, flexible work options, performance and service reward & recognition programs, an Employee and Family Assistance Program, mental health awareness training, and emergency childcare. "
Written by Kevin Downey on February 28th, 2023
Answer Example
"This question brings me back to a particular week a few years ago. It was late fall, and the holiday shopping season was ramping up. Our store was very short-staffed due to maternity leave and two employees leaving on short notice. It took a full team effort to ensure that customer questions were answered, shelves were stocked, and registers weren't getting backed up. To stay organized, the small team we had on staff worked off of a checklist each day to ensure we weren't missing anything important. Constant communication and flexibility were key to our success as we continually helped each other with important things throughout the day. At the end of each day, I took a lot of satisfaction in knowing that I kept my head focused and did a great job."
Written by Ryan Brunner on October 9th, 2020
Experienced Example
"Over the past four years, my department has cut staff by almost 50% while the overall amount of work has remained steady. This has led to my total duties doubling over four years. While this has been very overwhelming and even detrimental to others I work with, I have been able to handle the stress. The best thing I do is set time aside at the end of each day to recap what I've done and plan what to handle the next day. Some of my colleagues can't believe I set aside 30 minutes to plan, but I know that making a plan saves me considerable time in the long run and makes me more productive. When I feel overwhelmed, I take some personal time during a break to step away and get some fresh air. A quick 10-minute walk outside really helps refresh me for another half day of work."
Written by Kevin Downey on February 28th, 2023