33 Synchrony Interview Questions & Answers
Below is a list of our Synchrony Inc. interview questions. Click on any interview question to view our answer advice and answer examples. You may view six answer examples before our paywall loads. Afterwards, you'll be asked to upgrade to view the rest of our answers.
1. At Synchrony our equipment standards are highly regulated. Do you consider yourself meticulous and detail-oriented?
How to Answer
Equipment standards should be high so be sure to address with the interviewer how important the small details are to you. The interviewer would like to be assured that you have a keen interest in the details. Give an example of a time when your attention to detail saved the company from an expensive error or a safety issue.
1st Answer Example
"After researching Synchrony Inc. I could see that your organization has a keen eye for the details. I, too, am a detail-oriented person. Two months ago, during our quarterly audit, I noticed a couple of discrepancies that ended up saving my company $45,000. My supervisor was very thankful for my keen eye and ended up making me the inventory lead for future audits."
2nd Answer Example
"I do consider myself meticulous and detail-oriented. In this industry, attention to detail is a matter of safety. Also, mistakes are expensive. In my last performance review, my supervisor commended my efforts when it comes to precision in my work."
2. We put the safety of our employees first at Synchrony which includes extensive safety training for our new hires. Walk me through your current safety training and safety related education.
How to Answer
Your safety-related training may or may not be listed on your resume. Either way, be prepared to discuss your training in greater detail. This includes any coursework, certifications, or informal on-the-job learning. Perhaps you have also led a safety course or trained new employees on safety protocols.
If you have particular safety tickets or certifications, you can bring those with you to the interview. There is a good chance that Synchrony Inc. will want a scan for your employee file.
Be sure to acknowledge the safety standards at Synchrony Inc. as well.
1st Answer Example
"I am formally trained in Fall Arrest, WHMIS as well as Confined Space. I have been an ESTS trainer as well. In addition to this experience, I have many hours of on-site safety training in my previous roles. I brought my current documents with me if you would like to make a copy. I am confident that my level of effort when it comes to safety will meet your high expectations at Synchrony Inc.."
2nd Answer Example
"Because I am newer to the industry, I have not completed a lot of related training. I am CPR, and First Aid certified. Could you tell me which safety training you would like to see me complete? I would be happy to get a head start."
3. At Synchrony we offer a range of equipment and services. How familiar are you with our business?
How to Answer
It is essential that you research Synchrony Inc. before you go into your interview so that you have a firm understanding of the range of equipment and services offered, as well as their business strategy.
You should have a strong idea of the company vision as well as their most recent wins. All of this information can be found on the Synchrony Inc. website by reviewing their 'news' or 'about us' sections. Google search for any recent blog posts, press releases, etc.
1st Answer Example
"I have read up on Synchrony Inc. quite extensively since being invited to interview with you. From my understanding, the bulk of your business comes from A, and B. I read the press release posted on your blog last month and see that you are opening a new location in XYZ. Congratulations on that growth! I am very excited to join an organization as successful and progressive as yours."
2nd Answer Example
"I've had an eye on Synchrony Inc. for quite some time and have worked for one of your competitors in the past. I am familiar with your product line and do know that your best selling equipment includes A, and B. Is there anything in particular that you would like to share with me about Synchrony Inc., today?"
4. The electrical equipment industry is vast. What area do you consider your specialty and why will your specialty help us at Synchrony?
How to Answer
If you have a particular strength in your skills toolbox, then this is a great time to highlight those. It can be tough to brag about your skills, but the way you answer this question will likely be what sets you apart from the other candidates interviewing for this position.
If Synchrony Inc. highlights any particular skills in their job posting/job description, it is a great idea to draw on those keywords as a reference when you are answering this question.
1st Answer Example
"I have approximately 12 years experience in the electrical equipment industry with 6 of those years being on equipment nearly identical to what you have in place at Synchrony Inc.. In your job posting you requested candidates with exposure to A, B, and C. In my current role I am considered the subject matter expert with A, and C. My understanding of B can be classified as an intermediate level. If hired, my training time would be minimal compared to someone with less comprehensive experience within A, B, and C."
2nd Answer Example
"I consider my specialty to be in A, and B. With that said, I do have a wide range of knowledge in other electrical equipment and services. Is there a particular specialty that you are hoping to highlight in your next hire?"
5. We have a few local competitors at Synchrony. In your opinion, what makes us stand out from the rest?
How to Answer
It is essential that you research Synchrony Inc. before your interview and be sure to learn about their business landscape. Who are their competitors? What are customers saying online? Check out some favorite review sites to get an idea of what the public is saying about Synchrony Inc. vs. their local competitors. Keep your answer positive and complimentary.
1st Answer Example
"After researching Synchrony Inc. online, I found that you stand out from the many ways that you give back to your community. On the Synchrony Inc. website, as well as third-party review sites, people are talking about the charitable contributions and generosity coming from Synchrony Inc.. This makes your company a big stand-out to me because I am serious about working for an organization that is aware of their social impact."
2nd Answer Example
"In the electrical equipment industry, it is rare to have a fun and energetic vibe on social media. I think that Synchrony Inc. stands out from the competition by being present on those platforms."
6. We have a variety of career paths available at Synchrony. What kind of growth would you like to see here?
How to Answer
Interviewing, hiring, and onboarding is an expensive and time-consuming process for Synchrony Inc.. Since there are so many career opportunities and specialties available to you at Synchrony Inc., be prepared to discuss how you would like to see your career grow. This shows the interviewer that you are engaged in this process and interested in becoming a long-term fixture at Synchrony Inc..
1st Answer Example
"I was looking around on your websites job board as well as your LinkedIn jobs to see what types of growth opportunities were available with Synchrony Inc.. One role that stood out to me was the QA Department Manager position. It seemed that this could be a very natural step in my career once I have grown with you for a couple of years. I'd like to learn more about what I can do to prepare myself for a role like that."
2nd Answer Example
"I am looking to join a company that will allow me to continue my education and grow into a leadership position over time."
7. Do you have any post-secondary education directly related to what we do here at Synchrony?
How to Answer
Most job postings and job descriptions will outline the ideal educational background for which the company is looking.
If you do not have the specific educational background requested of Synchrony Inc. - do not fret! Since you are being interviewed, they naturally place value in your experience which, for them, outweighs your educational background. Highlight some of your career wins and how those are directly related to your potential success with Synchrony Inc..
1st Answer Example
"The majority of my knowledge has come from on-the-job training, and other workplace provided courses and workshops such as A, B, and C. Last year I was recognized as the #1 employee for productivity and participation. My industry knowledge has also gained me a leadership role in my current company where I am able to train a lot of new college graduates who are just starting out in the industry."
2nd Answer Example
"The majority of my post-secondary education is focused on mechanics and electronic engineering. Is this the educational background that you feel is the best fit for this role with Synchrony Inc.?"
8. At Synchrony we put a lot of emphasis on product knowledge. List the equipment you have the most exposure to and strongest knowledge of.
How to Answer
Your equipment knowledge is listed on your resume, but the interviewer would like to see you go into further detail on your level of expertise. Be sure to highlight your knowledge with any equipment used at Synchrony Inc. if you are privy to that information.
1st Answer Example
"Every piece of equipment that I have solid knowledge in is listed on my resume; however, I would say that my strongest skills are with A, B, and C. I understand that you use all of this equipment at Synchrony Inc. as well. This is great news since it means that there will be little downtime in training me on the majority of your equipment and tools."
2nd Answer Example
"I have had experience with a multitude of equipment. To ensure that I am focusing my answer on the equipment experience you are most interested in, could you share with me the strongest areas of interest when it comes to equipment knowledge?"
9. At Synchrony we like to hire those who are natural leaders. When have you taken on a leadership task in the workplace without being asked?
How to Answer
Most companies want to know that they are hiring someone who can grow with their company, show initiative, and be an excellent example to others. Talk to the interviewer about a time, big or small, when you took the initiative to go above your regular duties and set an example of leadership for your co-workers.
1st Answer Example
"Last month when our supervisor was out unexpectedly we had a couple of temporary employees not show up for their assignment. We were short-handed, and volumes were high. I decided to step up for the team, like a leader would do, and offered to work a double shift so that last-minute overtime was not expected of my team members. I enjoy setting an example of teamwork while maintaining a positive mindset."
2nd Answer Example
"I naturally take on a leader and mentor-ship type of role with my co-workers. In one instance, I had a new coworker who was having some troubles fitting in. I took her out for lunch and talked to her a bit about the workplace culture and semantics surrounding the various departments. I wanted her to stay and enjoy her employment with us, so I took the responsibility of ensuring she was settling in well. I believe there are always opportunities for leadership - you have to keep your eyes open!"
10. At Synchrony we strive to be the best in our industry. What do you think we could improve on?
How to Answer
A great organization will always be open to improvement and innovation. The interviewer would like to know if you have suggestions for improvement; however, they are indeed not asking you to reinvent their wheel. The worst thing you could do here is speak negatively about the company without any constructive feedback or recommended solution. If you do have a suggestion, keep it light-hearted and be sure to end your remark with a positive comment.
1st Answer Example
"I think that you are doing an impressive job at Synchrony Inc. and I look forward to coming to work with you. If I could make any suggestion, I would suggest more updates on the company blog. I believe your vendors and distributors are interested in what Synchrony Inc. has to say and where you are taking the company in the future!"
2nd Answer Example
"It is difficult for me to comment on where Synchrony Inc. could improve without having worked here. From a consumer perspective, I would suggest that additional forms of advertising could not hurt. I see many commercials and ads for your competitors and fewer for Synchrony Inc.."
11. Tell me about a project you completed recently that was ahead of schedule.
How to Answer
Is it essential for you to meet and exceed work-related deadlines? Assure the interviewer that you can remain focused on a project and accomplish your goals ahead of schedule.
1st Answer Example
"In my current position I am expected to cold call 100 customers per week. Most of our associates will break this down into 20 per day, five days per week. What has attributed greatly to my success in this role is that I call 50 customers each day for the first two days and then have time to make additional calls throughout the week. This generally equals a 25% surplus of cold calls to my portfolio. I am always ahead of target by going over and above that cold calling schedule."
2nd Answer Example
"The majority of my projects are completed ahead of schedule. I believe that my clients deserve the best of me and I will work overtime when I can to deliver faster than expected."
12. When have you had to adapt your workload due to increasing demand from your supervisors?
How to Answer
Workloads will increase and decrease as the market demands. How do you adapt to these changes?
1st Answer Example
"In my current position, my workload changes depending on the team and their needs. I can adapt to those needs quickly and effectively. Just last week I had two team members who were sick, and my workload increased significantly. I worked overtime and met my deadlines."
2nd Answer Example
"My workload changes by the minute. I keep a to-do list every day and push unfinished items to the next. Then, the next day I come into 150 emails and have to completely re-prioritize yesterday's to-do leftovers with today's emergencies."
13. Tell me about a time when you had to analyze information and make a recommendation.
How to Answer
With this question, the interviewer is looking at your thought process and your level of logic. Begin by discussing the problem you were trying to solve. Next, consider the data set you used to analyze the problem. Lastly, talk about the recommendation you gave, and the positive outcome of your recommendation.
1st Answer Example
"I recently wrapped up an organizational effectiveness survey with our team. I analyzed the results by leader, location, and department then came up with recommendations of how the company can improve trouble areas."
2nd Answer Example
"Once it appeared that productivity was slowing down, so I was asked to look into it. I pulled data from a variety of sources and poured through it, from order types, changeovers, employee turnover, absenteeism, etc. I identified all of the changes from the previous quarter to the current and made several recommendations."
14. Have you progressed in your career as you have expected?
How to Answer
Career progression can be a touchy subject, especially if you feel that your career hasn't progressed as well as you would have liked. Talk to the interviewer about your career progression and what you would like to see in the future.
1st Answer Example
"Overall, my career has progressed a touch slower than I would have liked. I have held a couple of positions that didn't offer the growth and learning that I was expecting; however, I have bounced back nicely. I feel that this particular position would take my career exactly where it should be."
2nd Answer Example
"I am satisfied with my career progression. Everyone, including me, hits roadblocks or setbacks, but I have been able to push through them and stay on track."
15. Why are you the best candidate for us?
How to Answer
Bragging about yourself in an interview can be tough to do, but this is your time to shine! Which characteristics and career accomplishments have made you a stand-out candidate? Perhaps you have received some academic awards or have been given special accolades in your most recent position. There is nobody like you, and now you need to express that to the interviewer.
1st Answer Example
"I am the best candidate for you because I have a consistent history of exceeding my targets and goals for the past three years. I have been promoted two times in the last year which is nearly unheard of in my current company. In addition to these successes, I have excellent cold calling skills which I will put to work immediately after being hired by your company."
2nd Answer Example
"I believe I'm the best candidate because of my decade of experience at your competitor in anything from entry-level sales to managing various departments. I have experience in the specific department in question as an assistant manager, and I look forward to building on those skills with Synchrony Inc.. I know I can make an immediate and long-term impact."
16. How would you describe your written communication skills?
How to Answer
Being a clear communicator, in written form, is a crucial skill to master. Have you taken any courses in communication and writing? Are you confident in your written communication skills? Talk to the interviewer about your written communication abilities and support your answer with a brief example or story.
1st Answer Example
"I would describe my written communication skills as very strong and would rate myself as a 9/10. I have always had a penchant for writing and have taken university courses related to communication, writing, and journalism."
2nd Answer Example
"My written communication skills are solid. I often utilize written communications as a follow up to verbal communications. They provide a great resource for associates to go back to and reference, plus might answer any questions that come up along the way."
17. Considering your background is in an industry different from ours, what skills and characteristics do you have that qualify you for this position in the electrical equipment industry?
How to Answer
There are many ways that you can be a fit for a position, even though you do not come with direct industry experience. Think about the variety of skills that you have and how those can benefit another employer, despite the industry. These are your transferable skills, and they can include sales abilities, customer service experience, and software capabilities.
1st Answer Example
"Although my background is not in your precise industry, I have worked with many clients who have been in your industry. I bring excellent transferable skills that qualify me for this position. These skills include my advanced abilities in Excel, my outstanding cold-calling abilities as well as my proven background in team leadership."
2nd Answer Example
"I bring a lot of transferable skills to this position and industry. My talents and skills revolve around helping people and making companies profitable. Customer service, problem-solving, and analytical skills can cross any industry, and I am a pro at all three."
18. How did your job change over the years you worked there?
How to Answer
The interviewer wants to know more about your career progression. Additional responsibilities, promotions, and changes in your job title all indicate that you were competent and successful in your role.
Take some time to highlight any successes for the interviewer. This question gives you an opportunity to go more in-depth about how your role has evolved. If nothing has changed much over the past couple of years in your position, focus on what you have learned. Are you better at managing teams now that you have gone from supervising one to five people? Are you exceptionally good with problem-solving now that you've learned to troubleshoot related technical problems? Talk about how the changes in your job have taught you new skills and helped you develop the ones you already have.
1st Answer Example
"When I initially started my job four years ago I was a junior level associate. Today, I am responsible for leading a team of 8 junior associates. My role does not look the same at all, and I am thankful for the growth opportunity that my current company has offered me. In addition to the change in leadership responsibilities, I have also enjoyed two major promotions. I attribute this to hard work and dedication."
2nd Answer Example
"Change was a constant in my most recent role. I worked with a rapidly growing organization. In the beginning, I was the one doing a lot of the work where over the years, I was leading a team to accomplish those goals. You could say I grew professionally as much as the business did!"
19. Outside of work, what type of creative activities do you like to pursue?
How to Answer
A genuinely creative minded person will have outside activities aside from what's happening in the workplace. Tell the interviewer about the variety of ways in which you express your creativity.
1st Answer Example
"Outside of work I like to attend dance classes and I also attend the odd paint and sip wine nights at a local wine shop. I also enjoy reading as a way of nurturing my creative side."
2nd Answer Example
"I love to explore my creative side. I practice photography for fun and dabble in the arts. As an avid reader, I also explore writing. Cooking is also an art for me, and I try to incorporate creativity into the fun meals I prepare for family and friends."
20. How many days were you absent from work last year?
How to Answer
A part of being a diligent employee is to ensure that you are always on time and present when expected. It's great to even be 10 minutes early rather than just showing up right on the dot. Talk to the interviewer about your attendance.
1st Answer Example
"I had zero unexcused absences last year. In total, I took 12 vacation days out of my 15 allotted days. I was sick just 2, and a note from my Doctor accompanied those. Once I was late due to a terrible snow storm, and I always try to be 10 minutes early for my shift."
2nd Answer Example
"I think I missed ten days, counting vacation time. Of those, five were for my vacation. For three days, I was excused under a doctor's note. The other two absences were pre-approved family days."
21. Do you have experience in corrective discipline and terminations?
How to Answer
Terminations and corrective discipline measures can be very difficult to do but, with experience, they do get more comfortable. Talk to the interviewer about the extent of your experience with terminations and discipline.
If you do have the experience: "I have been a part of individual terminations and group lay-offs throughout my career. I am comfortable with these types of tasks."
1st Answer Example
"I have been a part of individual terminations and group lay-offs throughout my career. I am comfortable with these types of tasks."
2nd Answer Example
"If you do not have the experience: "I have not been in a position to perform terminations or hold corrective discipline meetings; however, I would be willing to perform these types of tasks with a small amount of training and research."
22. Have you ever been advised by a fellow employee or supervisor to lie about a situation? How did you handle this ethical dilemma?
How to Answer
Ethical dilemmas in the workplace will come up from time to time. Assure the interviewer that you can handle these types of difficulties with professionalism and poise.
1st Answer Example
"I have never been told to lie to a fellow employee or supervisor on the job. If I were to be asked to lie, I absolutely would not do that. I am not the type of personality to be pushed around on the job. I will always be myself and keep my integrity first."
2nd Answer Example
"Yes, I have been asked to lie on the job before. In a previous role, our inventory count was off. My co-worker wanted to go home, and he suggested that I lie about our count. I refused to lie, and we stayed late. I would always choose honesty over lying, any day."
23. What kind of people do you enjoy working with?
How to Answer
Culture fit is a significant factor when looking for a new position. Talk to the interviewer about the types of personalities that you best work with. Be sure to remain positive and avoid using this as an opportunity to speak poorly of previous colleagues.
1st Answer Example
"I best enjoy working with individuals who are driven, positive, energetic, and take accountability for their work. I do have the ability to work with a large variety of individuals; however, these are the ideal traits I would see in future colleagues."
2nd Answer Example
"I enjoy working with people who are driven to succeed, but not at the expense of others. I want to be around people who pick each other up and keep the team moving."
24. What do you see as the most difficult task in being a manager?
How to Answer
Being in a management role is always a significant challenge. Share with the interviewer what you feel is the most challenging part of being a manager, and why. Also, discuss what you are currently doing to make this task less stressful in the future.
1st Answer Example
"As a manager, the most difficult task for me is to delegate the work evenly. You will always have team members who are absolute rockstars, then some who are a bit less enthusiastic or are lower producers. I have to remind myself to distribute the work and responsibilities evenly despite my natural inclination to give more work to the high performers. I am currently working with my underperforming team members to prepare them for a larger workload."
2nd Answer Example
"Working with people and being responsible for business operations are two of my favorite things. It can be easy to get caught up in these important aspects and forget to carve out time regularly to develop - myself and my team. I have set reminders and triggers to help me stay focused on doing this in the background."
25. What is your personal mission statement?
How to Answer
Not everyone has a mission statement or personal mantra just off the cuff. In business, especially when entering leadership, this is an important question to ponder. Do you have a quote that inspires you or a saying that you grew up with that resonates with you?
1st Answer Example
"My mantra is that 'people who shine from within do not need the spotlight.' I feel that it is incredibly important to be a humble leader and I take this mission statement very seriously. I want my team to be in the spotlight rather than being the kind of leader that takes credit for good work."
2nd Answer Example
"My mission is to give my best 100% of the time. It's important to me that I have a great reputation in this industry through hard work and a positive attitude."
26. When change occurs in the workplace, it can create new problems. Do you see these as an inconvenience or as opportunities to learn?
How to Answer
When a change occurs in the workplace, often problems arise due to new procedures being implemented, or unforeseen kinks needing to be worked out. Do you approach these problems positively or do you resist the change? Talk to the interviewer about how you can adapt to the inevitable issues that come with a change in the workplace.
1st Answer Example
"I fully understand that when a change occurs in the workplace, some new problems may arise because of it. I embrace workplace change because it often gives me the opportunity to learn a new skill or even teach a colleague a new skill."
2nd Answer Example
"I like to approach every day and situation as an opportunity to learn and grow, so even though it's uncomfortable, I like to think that there's something valuable to take away from the situation."
27. Is compensation the most important factor for you when taking a new job?
How to Answer
In addition to compensation, there are many other factors to a fulfilling career. Talk to the interviewer about other factors that are important to you when considering a new job.
1st Answer Example
"Salary is important to me because I know that I am skilled and well educated. With that said, I do look at the full picture which includes factors such as benefits, work-life balance, perks, and company culture."
2nd Answer Example
"Several factors are important to me when taking a job. Compensation is a driving component of that along with company mission, culture, benefits, and location."
28. What are your salary expectations?
How to Answer
The best way to discuss your salary expectations is to use your current earnings as an example. Be open, and honest. Transparency is the best choice when salary based questions arise.
1st Answer Example
"Currently, I earn a base salary of $45,000 per year plus a potential 20% annual bonus. Last year my earnings were $52,000, and I would like to stay in the same range or slightly higher."
2nd Answer Example
"I am currently making $100,000 per year with two bonus opportunities. I am looking for compensation that is aligned with the role and provides an opportunity for growth."
29. Tell me about a time you handled an incredibly difficult client. How did you come to a resolution with this person?
How to Answer
Remaining level-headed and staying professional is what the interviewer is looking for in your example. Give an example of how your excellent communication skills allowed you to handle a difficult client. If you haven't had an experience with a problematic client, explain how you would handle the situation.
1st Answer Example
"In my current position I am faced with challenging clients on a daily basis. I seem to always come to a good resolution by using my gift of gab. I ask questions and actively listen. A recent example would be when a very unhappy customer called in, wanting to speak with the manager. Our manager was away, and I was the next best person for her to speak with. By listening and accepting responsibility for the company's actions, I was able to calm her down. We came to a solution that was great for everyone, and I was sure to follow up with her actively."
2nd Answer Example
"I had a client call saying that we delivered a defective piece of merchandise valued at over $30k. Understandably, he was livid. He was threatening to not only stop doing business with us but also make sure no one else in his company or his contacts in the industry would give us the time of day. This was one of my best customers, previously, so it was a rough phone call. I immediately took responsibility and asked pointed questions to try to get to the root of what was defective about the item, and assured him over and over that we would make it right. I went into a conference room, bringing the COO and Director of Ops with me, and we all assured him how we valued his business and would be sure to make it right. Not only that, we would put steps in place to ensure this type of thing did not slip through QA again. Ultimately, we had a satisfied customer who went on to grow in business volume and praised how we remedied the situation."
30. Are you applying for any other jobs?
How to Answer
It always puts a little bit of fire under the hiring manager if the are aware that you are actively looking for a new position. Tell the interviewer about your search so far.
1st Answer Example
"I am keeping an eye out for viable positions. Although I am not in final stages with any other company, I am actively seeking a new position."
2nd Answer Example
"I am actively seeking a new opportunity; however, will be choosy in my final decision. I am very excited about this opportunity with Synchrony Inc. and look forward to next steps in the interview process."
31. Tell me about one of the most rewarding experiences you had working on a team.
How to Answer
The interviewer wants to hear that you feel accomplished through teamwork. Talk about a time when you felt fulfilled through a team setting or project collaboration. An example may be a time when you worked on a team project in University, a recent work collaboration, or possibly an extracurricular experience such as coaching a little league team. Discuss the positive results of the teamwork and how you attained a positive outcome as a group.
1st Answer Example
"The most rewarding teamwork experience that I have had was in my last year of university. We were assigned a project in teams of 4 which accounted for quite a large part of our grade. I believe everyone pulled more than their weight because so much was at stake. Teamwork is very rewarding when everyone has something to win, or lose."
2nd Answer Example
"My current team is made up of 4 incredibly talented mechanics and three knowledgeable sales experts. I find every day to be incredibly rewarding because my team is like a well-oiled machine. I can count on them, and they can count on me."
32. If you were the successful candidate, how much notice would you require to give your current employer?
How to Answer
Every employer wants to know that you would give the professional cutesy of proper notice to your current employer. Keep your answer short and sweet, avoiding going down any rabbit hole surrounding your notice period.
1st Answer Example
"I would like to give my current employer the professional courtesy of 2 weeks' notice. I can begin immediately after that."
2nd Answer Example
"If you have a vacation booked, this is the perfect time to discuss that as well. "I am on vacation until December 27th and can begin immediately after that."
33. What is your greatest weakness?
How to Answer
Pick a weakness that is not a core skill for this position. You can be candid in your answer; recognizing that you aren't great at something and acknowledging your need to improve. Be sure to have an action plan in place for improving on this weakness.
Perhaps you are watching TED talks to gain skills in a particular area, reading the latest-and-greatest book on the subject, or maybe you are taking a seminar at a nearby community center. We are all human with our weaknesses, so don't be afraid to share yours!
1st Answer Example
"I believe I could improve on some technical skills including Excel and PowerPoint. Currently I am at a beginner to intermediate level; however, I would be more comfortable at an advanced level. I have enrolled myself in an evening/weekend workshop for the next six weeks. We will see how stellar my skills are after that course!"
2nd Answer Example
"This is super cliche, but it's also true. I am not good at delegating to others. When I become submerged in a project, I don't like to give away any of the control. While this can be good, it can also definitely inhibit the outcome of the project and my growth as a team player and individual.
I am currently working on this, as I know it is a deficit."