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StubHub Interview
Questions

30 Questions and Answers by
Rachelle is a job search expert, career coach, and headhunter
who helps everyone from students to fortune executives find success in their career.

Question 1 of 30

How would you describe your relationship with your customers or clients?

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StubHub Interview Questions

  1. 1.

    How would you describe your relationship with your customers or clients?

      Do you value your client and customer relationships? How do you nurture them to ensure that they are happy and continue to come back? Talk to the interviewer about your strategy for building strong customer and client relationships.

      Rachelle's Answer

      "My customer and client relationships are best described as open and honest. I believe that the more upfront and transparent you are with your clients, the more likely they are to return. I most definitely value my clients and am sure to nurture those relationships as much as possible."

      Rachelle's Answer

      "My relationships with my customers are the most important part of my job. If I could describe my relationships with them, I would say they are transparent, professional, yet lighthearted when necessary."

  2. 2.

    How do you think that online media has changed traditional print and broadcast media approaches in the past 10 years?

      This industry is ever-changing, and all types of media outlets have been scrambling to keep up with the introduction of online media. Talk to the interviewer about your insights when it comes to the changes you have witnessed in traditional media since the introduction of online media.

      Rachelle's Answer

      "Online media has changed the way we digest information. Most people look for content online because it's fast and we can read the opinions of others which helps us to form our own. This content is both convenient and dangerous at times as it doesn't necessarily promote free thought. I think that traditional print media has become lighter and more entertainment-driven because of this."

      Rachelle's Answer

      "I believe that online media has rapidly increased the amount of content that we feel we need in a day. Where it used to be that our parents would watch or read the local news once every morning or evening, we are now constantly logging in, and looking for updates on stories that may not even directly affect us. This response means that newspapers are often struggling with sales, and we have global 24/7 news channels."

  3. 3.

    When you suffer a setback, how does that emotionally affect you and your work?

      Everyone handles the stress and disappointment of setbacks differently. Discuss with the interviewer how you typically cope with delays in the workplace.

      Rachelle's Answer

      "Experiencing a setback is always disappointing, and can be a bit disheartening, but I understand that it happens from time to time. If I experience a major setback, I will take a few moments to debrief with my manager and discuss what I could have done differently. Then, I move on!"

      Rachelle's Answer

      "I expect setbacks in this industry and have become accustomed to them happening. Call it par for the course with working in media. When I encounter a huge setback I will take a few moments to assess the damage, then make a plan with my team on how to proceed."

  4. 4.

    In your opinion, what is the most influential form of media today?

      Have a meaningful conversation with the interviewer on media influence. With so many forms of media out there, which do you feel is the most influential at the moment? Be sure to back your answer.

      Rachelle's Answer

      "I feel that the most influential form of media today is social media and online content. As a whole, the human race wants fast, easy to consume, entertainment news. Our rate of consumption is unprecedented, and the fastest way to access it is through online content sharing."

      Rachelle's Answer

      "There are many important forms of media today - so many, in fact, that people seem to be getting overwhelmed. I would still say that traditional media, in the form of television and the daily news, is at the top when it comes to the number of people influenced and the quality of the content being distributed."

  5. 5.

    Do you feel performance should be rewarded over experience?

      Do you feel that you should be paid based on tenure, or results? Discuss this with the interviewer and back your answer with an example, if possible.

      Rachelle's Answer

      "I feel that employees should be paid, and rewarded, based on their performance. A new employee would find motivation through being rewarded for performance, and it encourages a healthy competition with tenured employees."

      Rachelle's Answer

      "I feel both performance and experience should be equally rewarded and weighted."

  6. 6.

    What is your favorite publication, and why?

      Trick question! If you are interviewing with a company involved in the publication, you will certainly want to mention that you are a fan of their work. No need to say they are your favorite (if they aren't) but at least give them a nod.

      Rachelle's Answer

      "I read a wide array of publications and yours, XYZ Magazine, is always in the mix. I especially appreciate your approach on political pieces."

      Rachelle's Answer

      "I have a range of publications that I rotate. Your publication, ABC, is always in the mix. Among my favorites are also X, Y, and Z. I would love to learn about other options as well. May I ask what your favorite publications are?"

  7. 7.

    Outside of work, what type of creative activities do you like to pursue?

      A genuinely creative minded person will have outside activities aside from what's happening in the workplace. Tell the interviewer about the variety of ways in which you express your creativity.

      Rachelle's Answer

      "Outside of work I like to attend dance classes and I also attend the odd paint and sip wine nights at a local wine shop. I also enjoy reading as a way of nurturing my creative side."

      Rachelle's Answer

      "I am very involved in volunteering, outside of work. I spend most of my time with my volunteer commitments and the rest of my time is spent working out or reading."

  8. 8.

    What are your salary expectations?

      The best way to discuss your salary expectations is to use your current earnings as an example. Be open, and honest. Transparency is the best choice when salary based questions arise.

      Rachelle's Answer

      "Currently, I earn a base salary of $45,000 per year plus a potential 20% annual bonus. Last year my earnings were $52,000, and I would like to stay in the same range or slightly higher."

      Rachelle's Answer

      "I am currently making $100,000 per year with two bonus opportunities. I am looking for compensation that is aligned with the role and provides an opportunity for growth."

  9. 9.

    What do you know about our company culture?

      Company culture and fit is a crucial factor when considering a career move. Assure the interviewer that you have put thought, research, and consideration of how the company culture will work for you.

      Rachelle's Answer

      "I have researched your company through your social media channels and on glassdoor.com. Your employees have great things to say, and overall it seems that you have fun while you work. I am looking forward to joining an organization, like yours, that is upbeat and thoughtful with an eye on helping the community at the same time."

      Rachelle's Answer

      "I read many positive reviews online about your organization and company culture. You offer great incentives to keep people motivated, and it seems to be the type of fast-paced environment that values innovation and performance."

  10. 10.

    The media industry is fast moving and ever-changing. How do you stay on top of changes and trends?

      With the fast pace of online content, all forms of media must move quickly to be the first and most reliable source of news and entertainment. Assure the interviewer that you can remain on top of trends in your industry.

      Rachelle's Answer

      "Trends and stories are constantly changing, so my favorite sources for industry-related content comes from a variety of online sources such as A, B, and C. These sources are consistent and reliable."

      Rachelle's Answer

      "I think it's important to stay on top of trends on a regular basis, so I do subscribe to a few podcasts, and I also have industry related google alerts set up. Which are your favorite ways to stay on top of media-related trends and changes?"

  11. 11.

    The media industry is all about communication. At StubHub, strong communication is at the forefront of what we do. How would you describe your communication skills? Rate your communication skills from 1-10.

      In any media related position, you must be a clear and concise communicator. Talk to the interviewer about your communication style and how you feel it will work with the communication standards set by StubHub, Inc..

      Rachelle's Answer

      "I would rate my communication skills as a 9 out of 10 because they are exceptional; yet, there is always room for improvement. I would describe my communication style as thorough, upbeat, yet concise. I firmly believe that my communication skills will meet the standards you have set at StubHub, Inc.."

      Rachelle's Answer

      "I will rate myself an 8.5 because I consider myself a strong communicator. It is the foundation of all success in business. I am always striving to be a better communicator, so I leave the rest of the scale as an aspirational measure."

  12. 12.

    What are your 3 favorite forms of entertainment?

      The interviewer would like to know the types of media and entertainment that you enjoy consuming on a regular basis. Talk to the interviewer about your favorite forms of entertainment and be sure to include why they are your favorite.

      Rachelle's Answer

      "My favorite forms of entertainment have always been reality tv, podcasts, and celebrity-based news. I have always wanted to become a gossip columnist and find that these forms of entertainment spark my creativity and keep me informed on trends in the media."

      Rachelle's Answer

      "There are so many great forms of entertainment media available to us. I am more traditional and would say that my favorite forms still include print media, documentaries, and podcasts that focus on economics and business."

  13. 13.

    Tell me about an organization or group outside of work that you contributed to.

      Many hiring managers will choose one candidate over another because of their volunteer experience. They feel that it shows strong character and selflessness - all qualities that make a great employee. Talk to the interviewer about your willingness to give back to your community in some form of volunteerism. If you do not have formal volunteer experience, you can draw on things you do in your spare time to assist friends, family, or even your current employer.

      If you do have volunteer experience: "For the past eight months, I have volunteered every Wednesday evening at our local animal shelter. I will help with grooming the animals, feeding them, and walking them. It's been an enjoyable experience and rewarding at the same time."

      Rachelle's Answer

      "For the past eight months, I have volunteered every Wednesday evening at our local animal shelter. I will help with grooming the animals, feeding them, and walking them. It's been an enjoyable experience and rewarding at the same time."

      Rachelle's Answer

      "If you do not have volunteer experience: "I have not formally volunteered in these most recent years, however; I spend a lot of time helping my sister who is a single mom. I will babysit on weekends, cook dinners for her and drive the kids to appointments when necessary. I feel that it is imperative to take care of the needs of the family."

  14. 14.

    If StubHub hired you today, what would you accomplish first?

      When you start a new position, it is essential to set a goal on how you will make a positive impact quickly after being hired. Tell the interviewer what your impact goal is, should you be the successful candidate.

      Rachelle's Answer

      "When we were speaking earlier, about sales targets in this position, you mentioned that most new sales professionals hit their KPI's after 120 days. If hired today, my goal would be to exceed my KPI's after the first 90 days. I plan to make a positive impact very quickly."

      Rachelle's Answer

      "If hired today, I would start with analyzing all quantifiable data from the last month, quarter, and year to identify any bottlenecks or shortfalls and set a plan to correct them."

  15. 15.

    Walk me through your experience in the television and/or radio industry.

      Take a few minutes to walk the interviewer through your resume. Highlight any particular experience you may have with television and radio. Be concise and be sure to avoid speaking poorly of any previous employers and experiences.

      Rachelle's Answer

      "I began my career in media in a volunteer role with my local television station. From there, I started to assist with writing broadcast scripts. I left that role to attend university and recently graduated with my communications degree. I am now looking for my first opportunity in media, and very much look forward to seeing my career grow with StubHub, Inc.."

      Rachelle's Answer

      "I have been working in the television and radio industry for the past eight years. After graduating with my degree in Media Studies and Mass Media, I joined our local radio station as a content writer. From there, I took on a role as a junior editor; then a team leader for a small team of editors. At this point, I am now looking for an opportunity to grow which is why I applied for this role with StubHub, Inc.. I love this industry and look forward to continuing my success here."

  16. 16.

    Of all the media solutions we provide at StubHub, which do you know the best?

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  17. 17.

    What are your career goals in the next 3-5 years with StubHub?

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  18. 18.

    What are your thoughts on the way media is rated for the public (IE: PG, 14A, NR, Mature)?

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  19. 19.

    In your opinion, what is the future of local radio?

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  20. 20.

    Market research is important to StubHub in order to help us understand where to take our business in the years to come. Rate your research skills from 1-10. Do you enjoy conducting research?

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  21. 21.

    Do you prefer to be behind the scenes or in the limelight?

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  22. 22.

    What accomplishment do you believe was the most difficult for you to achieve?

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  23. 23.

    Tell me about a time when you, or a group that you were a part of, were in danger of missing a deadline. What did you do?

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  24. 24.

    Tell me about your experiences giving presentations in front of large groups.

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  25. 25.

    Tell me about an error or mistake you made because of a breakdown in communication from you or one of your team members.

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  26. 26.

    What work situations excite and motivate you?

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  27. 27.

    How often do you take work home with you?

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  28. 28.

    How do you determine priorities when you have multiple projects due?

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  29. 29.

    What is your greatest weakness?

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  30. 30.

    Why do you think you will be successful in this role?

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