Starbucks Interview Questions and Answers
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1 of 31
How would you handle a rude customer?
User Submitted Interview Answers
Stay calm and positive and try to help them with what they are looking for.
Remain kind and friendly and treat them with respect.
I would abide by what the protocol dictates for my position in the most kindest of ways.
I am going to remain calm and try to help him with his problem and make sure to make him happy and satisfy before he goes out of the store.
I would try as much as possible to help make their day better.
I would follow starbucks standards when it came to dealing with a rude customer. I would smile and make eye contact and make sure that their order was up in a timely manner and check in with them before they left that their order was made perfectly.
I would simply keeping smiling, bring a positive and calm vibe to the customer and just simply help them in anyway I can in a nice way.
Find out what what making the customer upset and how to make them leave the store with a smile on their face.
I would apologize and do my best to listen and understand where they are coming from.
I will stay friendly and give my best service to the customer.