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Starbucks Interview Questions and Answers
Question
1 of 31
How would you handle a rude customer?
User Submitted Interview Answers
1.
Stay calm and positive and try to help them with what they are looking for.
2.
Remain kind and friendly and treat them with respect.
3.
I would abide by what the protocol dictates for my position in the most kindest of ways.
4.
I am going to remain calm and try to help him with his problem and make sure to make him happy and satisfy before he goes out of the store.
5.
I would try as much as possible to help make their day better.
6.
I would follow starbucks standards when it came to dealing with a rude customer. I would smile and make eye contact and make sure that their order was up in a timely manner and check in with them before they left that their order was made perfectly.
7.
I would simply keeping smiling, bring a positive and calm vibe to the customer and just simply help them in anyway I can in a nice way.
8.
Find out what what making the customer upset and how to make them leave the store with a smile on their face.
9.
I would apologize and do my best to listen and understand where they are coming from.
10.
I will stay friendly and give my best service to the customer.