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Southwest Airlines Mock Interview

Question 16 of 39 for our Southwest Airlines Mock Interview

Southwest Airlines was updated by on January 14th, 2024. Learn more here.

Question 16 of 39

What top skills make you an ideal team member at Southwest Airlines?

"I see that your job description requests a candidate who is organized, honest, and driven by customer satisfaction. These skills are at the top of my list, but in addition to these, I am a proven leader and can work well under pressure."

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How to Answer: What top skills make you an ideal team member at Southwest Airlines?

Advice and answer examples written specifically for a Southwest Airlines job interview.

  • 16. What top skills make you an ideal team member at Southwest Airlines?

      How to Answer

      Your resume will list the varying hard skills which qualify you for the position. However, this question is more centered around those harder-to-quantify soft skills, from time management to interpersonal skills. Southwest places a great deal of emphasis on attitude being their valued trait. As Herb Kelleher once said, "The essential difference in service is not machines or 'things.' The essential difference is minds, hearts, spirits, and souls."

      Written by Kevin Downey on February 2nd, 2023

      1st Answer Example

      "I see that your job description requests a candidate who is organized, honest, and driven by customer satisfaction. These skills are at the top of my list, but in addition to these, I am a proven leader and can work well under pressure."

      Written by Rachelle Enns

      2nd Answer Example

      Try to include a variety of words that the interviewer does not hear all the time. Be unique! Here are some ideas:



      - Adaptable

      - Considerate

      - Diligent

      - Intuitive

      - Persistent

      - Resourceful

      - Sincere

      - Witty

      Written by Rachelle Enns

      Anonymous Interview Answers with Professional Feedback

      Anonymous Answer

      "I’m adaptable to changing situations. Having worked at _______ we were accustomed to changing schedules and differing shuttle times. I’m also organized, honest, and driven by customer satisfaction."

      Marcie's Feedback

      Nice! Remind the interviewer why being adaptable, organized, honest, and driven to satisfy the customer will allow you to excel in this position. Connect these skills to the role itself. Good job!
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