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Sobeys Interview
Questions

32 Questions and Answers by Rachelle Enns

Rachelle is a job search expert, career coach, and headhunter
who helps everyone from students to fortune executives find success in their career.
Job Interviews     Companies     Shopping     Grocery Store    
Question 1 of 32
Do you have experience in handling monetary transactions?
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How to Answer
Assure the interviewer that you are capable of handling cash and credit card transactions. Talk about your math skills, your reputation for being an honest employee, and also your excellent customer service skills.
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Answer Examples
1.
Do you have experience in handling monetary transactions?
Assure the interviewer that you are capable of handling cash and credit card transactions. Talk about your math skills, your reputation for being an honest employee, and also your excellent customer service skills.

Rachelle's Answer #1
"I have a couple of years' experience working as a cashier at a local grocery store. I am very good at making customers feel at ease while I ring them through. I have experience with a variety of Point of Sale systems as well as Moneris. My math skills are sharp, so you can be assured that I am always returning the correct amount of change!"
Rachelle's Answer #2
"I have minimal experience in handling physical cash although I have been responsible for managing an eCommerce website. I understand the basics of cash in/cash out. I am strong in mathematics and can quickly calculate correct change, for instance."
2.
If you could choose to work in any department at Sobeys, which would you choose?
There are likely many different departments and areas that you could grow into with Sobeys. If you could choose any particular department to work in, which would you choose? Talk candidly to the interviewer about your desires for growth and opportunity within their organization.

Rachelle's Answer #1
"I have always leaned more towards positions within the fresh produce department. I am a great cook and am always interested in different fresh produce, trying dishes from different cultures, and encouraging my customers to do the same."
Rachelle's Answer #2
"In my grocery store experience, I have worked primarily with receiving stock and inventory, and have spent some time in the produce department as well. I am most comfortable in receiving and inventory; however, I am open to working in any department where you see fit."
3.
What is your current salary?
A potential employer will often base their offer on your current salary. You should be transparent about your most recent earnings and be prepared to back up any salary requests.

Rachelle's Answer #1
"I am currently earning a base salary of $28,000. I am looking for a competitive salary in my next position."
Rachelle's Answer #2
"I am currently making $50,000 per year with two bonus opportunities. I am looking for compensation that is aligned with the role and provides an opportunity for growth."
4.
What do you know about Sobeys?
The interviewer would like to know that you are engaged in the interview process and that you have researched Sobeys before attending your interview. Discuss a couple of the positive points you have come across and be sure to compliment the organization on a recent award or achievement.

Rachelle's Answer #1
"I have researched your company online and see that you have been around for over 50 years, first starting out as a family owned and operated local grocer. Your work environment seems very friendly, your stores are clean, and I am happy to see that you always offer low prices on quality items, even local and organic produce!"
Rachelle's Answer #2
"I have researched your company online and like what I see so far. I know that you are very focused on your customers while still keeping a great investment in your employees. Your workplace culture seems open and communicative which is what I am looking for."
5.
What type of career growth do you feel we can offer you here at Sobeys?
The interviewer would like to know if you see this opportunity as a long-term fit. Talk to the hiring manager about the career growth that you are hoping for. How does the position with Sobeys fit in with your goals?

Rachelle's Answer #1
"I am looking forward to growing into a leadership and management position. Because you offer internal training and you promote from within, I am confident that Sobeys could offer me the career growth that I am seeking."
Rachelle's Answer #2
"I hope to see steady career growth as I earn it, and as I feel ready to take on additional responsibilities. I would be happy to work my way into a cashier position once I have proven my capabilities at Sobeys."
6.
What are you looking for in a job?
This can be a tricky question to answer if you've never had a job before! Think about your education and any volunteer experience you have received or training. What are some aspects of those experience that you enjoyed? For many people, working in an environment that is positive helps them to feel more motivated and often more productive. Your coworkers can have a huge influence on your experience as well. If you work with positive and encouraging people, you will feel appreciated and cared for at work. Review the job description so that you can also share some of what you're looking forward to learning. The most exciting part of a new job is that you have so much room to grow and learn. This is the beginning of your career so get excited!

Rachelle's Answer #1
"I am new to my career so I am looking for a job that will give me great training and a positive work environment."
Rachelle's Answer #2
"I'm looking for a company with which I can grow, and a team that will help me do it. I want to make the right decision with my first job out of school that will put me on the right career path."
7.
What work situations excite and motivate you?
It is essential, for your success, that the hiring manager knows how to keep you motivated and excited to come to work every day. Share with the interviewer what they could do to ensure that you are happy and productive.

Rachelle's Answer #1
"I am most motivated, on the job, when tasks are organized, and the vibe is positive. I value strong teamwork and good leadership."
Rachelle's Answer #2
"It does not take a lot to keep me motivated. If I work in a positive environment with a forward-thinking team, I am a very happy employee. If you see me going above and beyond, a quick thanks or small recognition of my hard work is good enough for me."
8.
Tell me about an error or mistake you made because of a breakdown in communication from you or one of your team members.
On occasion, mistakes will happen, and communication will be broken. Talk to the interviewer about a time that this occurred in the workplace. How did you resolve the situation?

Rachelle's Answer #1
"I recall one instance where I misread an email from one of my subordinates. The punctuation was incorrect, and I read it in in a dire tone rather than in a positive one, as it was intended. After a tense conversation, the employee clarified her intention, and it seems I was mistaken. She and I agreed to exercise verbal communication on a regular basis to avoid a similar situation from happening again."
Rachelle's Answer #2
"We recently had a missing link in communications to one of our vendors, who we signed on to provide a large service. They were not aware of a change in the agreement which cost the company wasted time, resources and money. We were able to identify the breakdown in communication and change the process to ensure it does not happen again."
9.
Describe your working relationship with your previous or current colleagues.
When you answer this question be sure to remain positive, even if the experience wasn't. Avoid talking about any previous drama and do not speak poorly of your colleagues.

If you had a good relationship with your previous colleagues: "I get along well with most personalities. My colleagues were great team players, and we would often meet up after work for drinks or team activities."

If you did not have a good relationship with your previous colleagues: "I have had better relationships in the past, but we did the best that we could. Our communication styles were all very different which made it challenging at times."
Rachelle's Answer #1
"I get along well with most personalities. My colleagues were great team players, and we would often meet up after work for drinks or team activities."
Rachelle's Answer #2
"All of the colleagues I have worked with have shared a very respectful relationship with me. We have shared goals, and we share knowledge to accomplish those things to the best we can. Each of us has a part in the company's success, and we utilize communication to make it happen."
10.
In this role with Sobeys there are a few levels of management. Tell me about your ability to accept guidance and feedback from multiple managers.
Assure the interviewer that you are accustomed to working with multiple department managers at a time. Give an example of a time where you have worked with cross-functional management teams.

Rachelle's Answer #1
"In my last position I worked in the stocking department and was required to answer to the deli, bakery, and fresh produce managers. I am accustomed to working with multiple managers. This experience has helped me to learn more about how important clear communication is."
Rachelle's Answer #2
"I have no issue when it comes to accepting feedback from multiple supervisors or managers. I truly believe that we can all learn so much from each-other. I always appreciate constructive feedback when it's coming from a good place."
11.
Describe an ongoing problem at your current or former employer that you were able to overcome.
Every place of employment will have its challenges. Talk to the interviewer about a specific issue that you were able to overcome in your previous role. Be sure to remain positive. Avoid complaining or saying negative things about your last employer or co-workers.

Rachelle's Answer #1
"In my most recent position we had an ongoing concern with our most popular stock depleting before the new shipment would come in. Customers would become annoyed and upset, which then became an issue for me as the Customer Service Manager. I decided to document the cycle and then approach the Inventory Manager about my concern. We were able to work on a solution for ordering from that particular supplier. In the end, this solved the majority of supply issues."
Rachelle's Answer #2
"In my most recent positions, communication was our biggest problem. I implemented, with the support of management, a weekly email update that kept our departments talking to each other instead of pointing fingers when an issue would arise."
12.
Are you looking for a long term employment opportunity?
Sobeys believes in investing in their employees, and they want to know that you will return the favor by offering a longer-term commitment. Be sure to let the interviewer know that you are not just using this opportunity as a temporary stepping-stone.

If you are looking for long-term employment: "You can see on my resume that I have strong tenure in my previous positions. I would like to find a long-term fit where I can grow into a management or leadership type of role."
Rachelle's Answer #1
"You can see on my resume that I have strong tenure in my previous positions. I would like to find a long-term fit where I can grow into a management or leadership type of role."
Rachelle's Answer #2
"If you are looking for a shorter term solution: "I am looking for a temporary position for the summer. My goal is to earn additional money for University this Fall. I am willing to work overtime, weekends, and holidays to make my financial goals happen."
13.
Tell me about a time when you disagreed with your boss.
Even though you may have a great relationship with your employer, there may be times where you don't see eye to eye. Think of a conflict or disagreement you had with your boss where you responded well, either by suggesting a compromise or taking a calm, relaxed stance when you could have responded in a heated tone. Compromise puts you in a great position with your boss, because it shows your desire to work together and highlights your creative problem-solving abilities.

Rachelle's Answer #1
"I had a boss that regularly forced overtime on employees at the last minute with no opportunity to make childcare arrangements or plan changes. Sometimes he knew about the need for plenty of time to warn everyone but did not. I spoke with him at length about morale, and eventually, he started giving the notice sooner, making everyone's lives easier."
Rachelle's Answer #2
"I have done my best to always get along with my bosses, but inevitably I've disagreed with some of them in the past. Generally, the disagreements have been surrounding distribution of tasks among the staff. When I see that employees are unfairly treated, it bothers me. I'm not very confrontational, but I did pull my boss aside on a few occasions to let her know that the treatment seemed unfair and it was hurting morale. She was not thrilled at first since it questioned her authority and knowledge of the team, but after explaining how it was impacting the morale and productivity, she understood."
14.
Give me an example of a time when you went above and beyond.
Display to the interviewer that you can do more than the bare minimum. Show that you can react appropriately when you see that your employer has a need that goes beyond your usual day-to-day expectations.

Rachelle's Answer #1
"Last week I noticed that my manager had not completed the schedule for the following week. Some of the staff were complaining that they didn't have their work schedule yet. Rather than going to my manager with the complaint, I offered to take on some of her workload so that she would have the time to complete the schedule. We worked together for a couple of overtime hours that day and were able to catch her up on everything. It felt good to help but also benefited me by way of organization."
Rachelle's Answer #2
"I often go above and beyond what is expected of me. Most recently, I agreed to cover for a co-worker who was on short-term medical leave. I worked 10 hour days for two weeks so that our productivity did not suffer."
15.
This position requires you to lift boxes up to 50 pounds. Are you physically capable of this task?
Many jobs require some intermediate to heavy lifting. At Sobeys there will be new stock coming in all the time; some light and some heavy. Assure the interviewer that you are physically capable of assisting with the receiving of stock. If you do have limitations, this is the time to disclose them. You do not need to get overly personal with health issues, but you do need to be upfront and honest. Focus on what you CAN do versus what you cannot.

Rachelle's Answer #1
"I can lift up to 50 pounds and do not have any physical restrictions. I am fit, injury free, and ready to work!"
Rachelle's Answer #2
"I can bend and lift; however, 50 pounds may be more than I can handle at this time. With that said, I can certainly lift boxes up to 25 pounds."
More Interview Q&As
Explore expert tips and resources to be more confident in your next interview.
Behavioral
Common
Phone
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All Interview Topics
All Career Q&As
Suggested Career
Interview Q&As
Continue practicing by visiting these similar question sets
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32 Sobeys Interview Questions
Win your next job by practicing from our question bank. We have thousands of questions and answers created by interview experts.
Interview Questions
  1. Do you have experience in handling monetary transactions?
  2. If you could choose to work in any department at Sobeys, which would you choose?
  3. What is your current salary?
  4. What do you know about Sobeys?
  5. What type of career growth do you feel we can offer you here at Sobeys?
  6. What are you looking for in a job?
  7. What work situations excite and motivate you?
  8. Tell me about an error or mistake you made because of a breakdown in communication from you or one of your team members.
  9. Describe your working relationship with your previous or current colleagues.
  10. In this role with Sobeys there are a few levels of management. Tell me about your ability to accept guidance and feedback from multiple managers.
  11. Describe an ongoing problem at your current or former employer that you were able to overcome.
  12. Are you looking for a long term employment opportunity?
  13. Tell me about a time when you disagreed with your boss.
  14. Give me an example of a time when you went above and beyond.
  15. This position requires you to lift boxes up to 50 pounds. Are you physically capable of this task?
  16. Our stores are open nearly 24/7. Are you able to accommodate early start times, late start times, split shifts, weekends, overtime hours, and holidays?
  17. We are in a very competitive market. Why do you want to work for Sobeys?
  18. At Sobeys our success is greatly based on the engagement level of our employees. Do you consider yourself a reliable employee?
  19. At Sobeys we are set apart from our competitors by our incredible customer service. What is your customer service philosophy?
  20. At Sobeys we take our theft prevention programs very seriously. Have you ever caught a coworker stealing? What did you do?
  21. At Sobeys we like to train and promote our employees as often as possible. Where would you want to see your career with Sobeys take you?
  22. How do you handle dissatisfied customers?
  23. Do you have any experience in up-selling?
  24. Do you prefer doing work on a routine day-to-day basis or do you prefer mixing up your routine occasionally?
  25. We have very busy and productive work days at Sobeys. How do you handle a larger than average workload?
  26. What is the worst thing a previous manager could say about you?
  27. When have you worked amongst a diverse group of people?
  28. How do you deal with stressful situations?
  29. What questions do you have for me, about Sobeys?
  30. Do you have reliable transportation?
  31. Do you prefer to work in a team based position or individually?
  32. How do you motivate your fellow team members?
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