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Segula Technologies Interview
Questions

28 Questions and Answers by
| Ryan has over 10 years of experience interviewing
candidates in the healthcare, public service, and private manufacturing/distribution industries.

Question 1 of 28

As you reflect back on your career to this point in your search for a new position, what would you say is your ideal work environment or culture?

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Segula Technologies Interview Questions

  1. 1.

    As you reflect back on your career to this point in your search for a new position, what would you say is your ideal work environment or culture?

      While using this question as a key indicator on how you'll fit with the team and the organization at Segula Technologies, it will be very important for you to research as much as you can on the work environment at Segula Technologies so you can match your priorities to that environment. If you have the opportunity to speak with an employee at Segula Technologies prior to your interview, that can shed valuable information. In the end, the culture and value of an organization are often a key indicator of long-term success in a job, so make sure that you reflect your values into what the company values.

      Ryan's Answer #1

      "As I begin this job search now 15 years out of college, I'm looking for an employer that promotes and encourages innovation, new ideas and collaboration among all members of the team. From what I know about Segula Technologies from speaking with others, you sound like a perfect match for what I am looking for in a career."

      Ryan's Answer #2

      "With all of the companies that I have both worked for and consulted with in the past, I realize that a company culture is basically the personality of the company and I am looking for a new organization that really meshes well with my personality. I am a casual person that believes in hard work, teamwork and having fun on the job. As I embarked on a job search, I was so happy to see that Segula Technologies was hiring because I believe our styles will fit perfectly together."

  2. 2.

    What skills do you use to cope with the day to day stress and pressure on the job?

      In modern technology industries, consumer demand has led to high volume of work and high pressure situations to work on tight deadlines. To prove that you are able to handle high stress, high pressure situations on the job, your interviewer is looking to hear first hand how you handle this type of environment in your own words. As you answer the question, try to turn potential perceived stress into a positive by highlighting your personal skills that enable you to perform well in those situations. If possible, try to use specific examples in your answer.

      Ryan's Answer #1

      "Where many others get overtaken by stress to the point that they can't function in this field, high pressure situations sharpen my focus and that helps me work through them with ease. Last year, I was assigned a high priority, short notice project for a high profile customer. My manager gave it to me because of my proven success in those situations. From the start, I created a timeline for completion and mapped out a plan to make it happen. While staying in communication with my leaders and the client, I was able to create a great system update in just a few short weeks."

      Ryan's Answer #2

      "I am confident in high stress work situations because of my ability to adapt, communicate and be organized in my work. These skills came in very useful a few weeks ago when our support staff were experiencing an extremely high volume of help desk calls. My adaptability helped me go with the flow and handle items on at a time. My communication skills enabled me to quickly and efficiently call on needed support. My organization skills helped me be prepared for anything on that day and enabled me to work through tickets in a quick and efficient manner."

  3. 3.

    What SDLC models are you familiar in working with?

      As a software engineer, you are very familiar with the software development life cycle. For this question, your interviewer is looking to hear what models you have worked on in the past. While there isn't necessarily a right or wrong answer to this question, try to show your flexibility to working with different SDLC models by bringing up your past experiences. Then, show you have knowledge of different models like the waterfall model or agile model. It is also a good idea to use this question as an opportunity for you to learn more about Segula Technologies by asking your interviewer which model they work off of.

      Ryan's Answer #1

      "During my training in software engineering and in my early career, the waterfall model was the standard. In this model, each phase of the development process happens in a set order and projects using this model are easily managed. But over time, as the development projects that I have led have become more complicated and intricate, I have implemented the spiral model. This model has allowed the ability of end users to give feedback early on and often during development and helps to build a more customized product to our customers."

      Ryan's Answer #2

      "In my current position with XYZ Company, my department utilizes the agile model in development life cycle. Since our products are so tailored to the needs of our customers, we get a working product very early on in the process and then I work hand in hand with customers to fine tune the software moving forward. It is a very effective model that has built a great reputation for our software among customers. I also have familiarity working with the iterative model and it has similar advantages to the agile model. If I were hired here at Segula Technologies, can you expand on what models you use here in your software development life cycle?"

  4. 4.

    How do you ensure that you have a healthy work-life balance in your career?

      In the fast paced world in software and technology development, heavy work loads and potential on-call duties have created a lot of burnout in professionals. Your interviewer is looking to hear that you are cognizant of the risks of burnout and that you do what is necessary to maintain your own personal health and well being and that of your family as well. While you can use this time to talk about personal interests or hobbies outside of work, try to focus on how these items help keep you refreshed for the work that you'll be doing for Segula Technologies.

      Ryan's Answer #1

      "As I am passionate about my career as a UX designer, I am also passionate about my family. Any moments outside of work are spent coaching my kids traveling baseball teams in the summer months and then spending as many weekends as possible on the ski slopes. These activities help keep me active, physically fit and keep my mind centered on what it truly important in my life when work weeks get stressful."

      Ryan's Answer #2

      "Having watched many of my senior colleagues over time suffer from work burnout that has caused marital issues and health issues, I make it a priority to maintain a healthy balance between my work and my home life. My free time is spent in the outdoors with my wife, whether that be on the lakes and rivers fishing or biking around town. I consider myself fortunate to be considered for a position here at Segula Technologies because I know that you put a focus on your employees maintaining this healthy balance because the organization realizes how important this is to be productive."

  5. 5.

    If hired for this position here at Segula Technologies, would you be comfortable handling overall project manager responsibilities for new software development?

      As a skilled software engineer, you have all of the necessary tools in your bag to be a successful engineer at Segula Technologies. This question is allowing your interviewer to get a better sense of your project management skills and people skills if you were to join the team at Segula Technologies. In your answer, talk about your ability to estimate the time and cost of a project, the staffing needed and the overall scope of planning for a particular project. If you have direct experience in being the lead on a large development project, be sure to discuss that experience with your interviewer.

      Ryan's Answer #1

      "Looking to join the team here at Segula Technologies directly out of college, I feel very confident in my abilities to manage the entire scope of a new development project. I have leadership experience as my campus' president of the software engineering club. In that role, I developed skills that would help me utilize staff and resources in the best way possible. During my internship, I was exposed to the planning stages of new projects and I have a very good feel of estimating the budget and length of time needed to have a fully functional system."

      Ryan's Answer #2

      "I would absolutely be comfortable if tasked with project manager duties here at Segula Technologies. In my last two roles, I have led successful projects that started with great planning and budgeting process and went through to completion with great people and processes in place under my leadership. While it's not a regular duty for me in my current role, I always welcome leadership duties."

  6. 6.

    What software analysis and design tools do you have familiarity working with?

      As a software engineer for Segula Technologies, your interviewer wants to hear that you have experience in utilizing tools that you make you more proficient in your work. Dig back on your past experiences and talk openly about your experiences with the different analysis and design tools that are available to help you be better in the work that you do. In the end, make sure that your interviewer understands that you are proficient in the use of these tools and open to learning and using new tools as well.

      Ryan's Answer #1

      "As my career and experience in software engineering has grown over the years, I've come to really appreciate and utilize these tools that are available. A great example of this would be my recent education and use of Structured English for designing insurance claim software for a large auto insurer. The simplicity of the structured decisions in the program were a perfect example of a program that could utilize the tool and the end product ended up very functional for our customer."

      Ryan's Answer #2

      "I have great working knowledge in creating and reading data flow diagrams. To help with both our own sales staff and with customers, DFD's have been super helpful and I consider myself very proficient in creating them. I've also recently been introduced to decision tables to aid in product testing. I was working on a new system that involved some very complicated business rules and the decision table helped outline everything perfectly for our testing."

  7. 7.

    Give an example of a time that you used a universal design practice in your work as a UI or UX designer. Why was it important to do this?

      In the technology, software and mobile app fields today, accessibility is a huge topic. As a designer with Segula Technologies, you will be expected to help create products that are as accessible as possible to as many end users as possible. In this two part question, talk about why you feel that universal design is important in the work that you will be doing with Segula Technologies and then really sell your ability to do this by giving an example of a time you used a universal design in your previous work.

      Ryan's Answer #1

      "From a very high level, the business success of a program really relies on being universally designed. If we pigeon hole ourselves, a product will only reach a very limited group of end users. But taking that a step further, universal design is the morally right thing to do to help reach people that may not have access to the average program design. Last year, I was part of a project that utilized a voice user interface for users that were deaf or hard of hearing. This simple yet effective design was a huge win for our current customers and in helping drive new business with our groundbreaking software."

      Ryan's Answer #2

      "Early in my career, the best piece of advice that I receive was from an experience designer and she said that when UX doesn't consider all potential users, we are no longer working on the user experience. We live in a very diverse world and the programs that I've designed for in the past have certainly had the goal to reach a wide audience. With your financial products here at Segula Technologies, this same philosophy applies. Last year, based on some feedback from current customers, we switched our design to include a strong color contract to make the system much more user friendly to color blind users. This was both a simple and very effective change to enhance the look of the program."

  8. 8.

    Discuss a couple of software sales techniques. Which sales technique do you think is most effective for Segula Technologies, and why?

      The interviewer would like to see that you have researched Segula Technologies, putting some thought into the most significant selling features of their products and services. When it comes to software sales closing techniques, you could:

      - Offer a short trial for free
      - Have a great email marketing campaign showing off the features of your software
      - Give product or software demos, but keep the short
      - Sell pre-paid annual memberships

      Perhaps you have some ideas of your own! Discuss which selling options you think would be the best fit for what Segula Technologies is offering. Be ready to support your answer with facts.

      Ryan's Answer #1

      "I recently read that free trial offers can increase conversions by up to 25% and, because, Segula Technologies has a straightforward product, I believe it would be very effective to allow people to try it for free for 14 days. The prospective customer would quickly see that it's simple to navigate and incredibly helpful."

      Ryan's Answer #2

      "Since there are so many customizable features that come with your product, I feel that the best sales technique would be a free 30-minute demo, followed up with a short trial period. I think it would be important for prospective customers to see the product in action, and how it would work for them, specifically."

  9. 9.

    Culture fit is important to us at Segula Technologies. How would you describe your personality?

      Personality and character are two very different things. The interviewer is looking for more information on your traits vs. your integrity. This answer could include buzzwords such as introverted, energetic, and confident.

      Ryan's Answer #1

      "I would describe my personality as approachable, light-hearted, and positive. I believe that, if asked, my colleagues and supervisor would say the same about me."

      Ryan's Answer #2

      "Try to include a variety of words that the interviewer does not hear all the time. Be unique! Here are some ideas:

      - Adaptable
      - Considerate
      - Diligent
      - Intuitive
      - Persistent
      - Resourceful
      - Sincere
      - Witty"

  10. 10.

    As a machine learning engineer, how do you avoid the curse of dimensionality in your designs?

      To effectively answer this question, it is important to first understand what dimensionality means in reference to machine learning and how it can curse a project. As the number of features increases in comparison to the number of observations within a data set, some algorithms struggle in pulling correct data. Your job on this question is to talk about ways that you can avoid the curse in your designs. Some possible things that you may mention and describe are feature selection, correlation thresholds and variance thresholds.

      Ryan's Answer #1

      "A common example that I use with people to explain complications in dimensionality is dropping a pin on a 10 foot straight line. This would be relatively simple to find. Next, if you dropped the pin in a 10 foot by 10 foot square, the task of finding the pin becomes more difficult. Adding a third dimension to make a 10 foot cubed area makes it all the more difficult to find the pin if placed within it. In bringing this back to machine learning, my job is to somehow make the three dimensional field that the machine will pull from easier to pull from. Last year, I was part of a team that developed a system for pulling public health data. We were able to set many variance thresholds that removed values that didn't change much from observation to observation. After careful testing, the system was able to pull information quickly and accurately based on these thresholds."

      Ryan's Answer #2

      "As you can see from my resume, I've spent the last six years working in the electronics industry. Most of my machine learning work has focused audio data. To avoid the curse of dimensionality within the systems I've designed, autoencoders have been tremendous in pulling information. While a great amount of time and effort was needed to effectively train the systems, the work was well worth it in the end."

  11. 11.

    Beyond revenue, how do Segula Technologies's products benefit our clients?

      An excellent software product can positively affect a business in a multitude of ways. From organization to client relationships, increasing leads, offering better data collection and, and information management. The interviewer wants to see that you have spent the time getting to know the features and benefits of their software before your interview. Discuss the ways that Segula Technologies's offering can benefit potential customers far beyond revenue.

      Ryan's Answer #1

      "I fully understand that, although revenue is a significant driver, it is not everything to companies when they are deciding on their software products. Additional benefits to Segula Technologies's software, from my research, include better organization of data so that information can be leveraged in areas of product development, market research, smarter hiring decisions, and more."

      Ryan's Answer #2

      "From what I see, there are a plethora of benefits to Segula Technologies's products. When a company embraces organization, has access to insightful analytics and a full support team, they can make business decisions that improve not only profits but also employee morale, customer feedback, or research and development."

  12. 12.

    If you were confronted with a time where you wouldn't be able to meet a deadline here at Segula Technologies, what steps would you take when you made that realization?

      At some point in any person's career, the inevitable happens and an important deadline needs to be missed. With your interviewer fully understanding this fact, they are solely interested in how you react to this situation and what you do to make the situation right. In your answer, focus on the refocused planning and communication needed while also avoiding blaming others for the situation. Your interviewer holds accountability as a desirable virtue, so be sure to take accountability for actions in your response.

      Ryan's Answer #1

      "In my current position, I am very used to handling multiple tasks and projects on a day to day basis. Last year, my team was tasked with what started as a low priority project. After assembling a team to initially discuss the details and set a deadline for completion with our management, the project unfortunately fell off the radar of everyone on the team with many more high priority projects coming up each week. As the initial project's deadline was within a week of being due, our CEO reached out to me for a progress report. I immediately took full responsibility for letting this fall off the radar and I ensured our CEO that we would have an updated timeline set by the end of the week. In doing this and completing the project to his satisfaction, this was really the tipping point in our department moving forward utilizing a detailed project management tracking system. To this day, I can't say enough about how appreciative I am about utilizing this awesome system. Moving forward, you can rest assured knowing that I take full accountability for my actions and do what is necessary to communicate new expectations and meet them fully."

      Ryan's Answer #2

      "Having been in this situation before, I would first sit down to gather all the facts possible in the situation. What was the deadline, why wasn't it met and what can be done are all important questions moving forward. From there, communicating to all key parties is extremely important and doing so in a timely manner is critical. In this communication, taking accountability and setting new expectations for delivery in a concise and tactful manner will most often put stakeholders at ease and allow for successful completion."

  13. 13.

    If hired for this position at Segula Technologies, what leadership skills would you bring to our team?

      While this position at Segula Technologies may not hold the title of manager, supervisor or director, the organization firmly believes that employees that demonstrate key leadership qualities are better set for future career success. Aside from that, leadership skills help you work better as part of a larger team and with potential customers as well. Prior to your interview, think about one or two leadership qualities that you possess and talk in detail about how you've exemplified those qualities in the past.

      Ryan's Answer #1

      "I would say that my credibility is my best leadership skill. My openness and honesty suits me well when working among a team of individuals and this helps them gain trust in following my lead when working on projects. Another skill I would bring here to Segula Technologies would be my ability to lead by example. I'm not afraid to take a risk in seeking innovation and I've been commended for this trait many times by my current manager."

      Ryan's Answer #2

      "If you were to offer this position to me, you'd quickly find that my positive attitude is an inspiration to those that I work closely with. In my current job, we work under the constant stress of tight deadlines and my positivity can be infectious to help others maintain their focus when negativity can easily take over in most situations. I would say that my other strong suit as a natural leader is my ability to be fluid on a day to day basis. Sometimes our world can be monotonous and when change comes, most resist that change. For me, change is a chance to break the current mold and grow as an employee."

  14. 14.

    Do you consider yourself stronger in C++, C#, Java, or Python?

      Before your interview, do some research to understand what tech stack Segula Technologies uses so you can best prepare and highlight your expertise. If you aren't as strong in one of the skills you feel is necessary, be sure to explain how you've used it and how you are growing your knowledge to become better. Be sure to be honest in your answer, as the company will likely test your strengths.

      Ryan's Answer #1

      "In my last company, we had a bit of an outdated tech stack and used C# and .NET. I found myself fully immersed in those technologies, but had a strong desire to learn more and become more familiar with modern technologies and how I can apply that in my career. That's what has me so interested in this role. Over the last year, I've taken courses in Java and C++, which I noticed you prefer. I've become proficient in the skills and in side projects, applied my increasingly strong knowledge. I'm probably strongest professionally in C# as that has been where my experience lies, but my passion and dedication is on the Java and C++ side, as I feel that's the more modern alternative. I'm excited about the possibility of applying that knowledge in a role at Segula Technologies."

      Ryan's Answer #2

      "I am motivated and excited about this new opportunity because it will challenge me to grow in my (X) skills. I love soccer and enjoy spending time with my teammates. I am interested in continuing my education by studying (Y) to further my career."

  15. 15.

    In SQL, how do you explain the differences between clustered and non-clustered indexes? Can you name a time that you used each?

      Segula Technologies uses indexes to improve query performances within their software and for this question, your interviewer is looking to hear that you have a basic understanding of both clustered and non-clustered indexes. Explain the differences between the two types of indexes and be sure you can either speak to relevant times that you've used each or when would be the appropriate application to use each.

      Ryan's Answer #1

      "In the simplest of terms, a clustered index order records in a table the way that they are physically stored. There can only be one clustered index per table. Non-clustered indexes do not store data to match the physical order that it is stored. Rather, it can hold up to 249 indexes per table. Both types come with their own benefits over the other. In my experience, clustered indexes are suited best for programs that use primary key as an identity integer column. On the other hand, non-clustered make the most sense for programs that need JOIN and WHERE clauses within them."

      Ryan's Answer #2

      "In my experience, clustered indexes are faster to read but very slow when it comes to update data within. Non-clustered indexes are just the opposite in that they are slower to read but much fast to insert new data into them. In my current role, I mostly use clustered indexes when large numbers of rows need to be retreived and when insert operations are important. Most other times, I will use non-clustered as the standard."

  16. 16.

    What do you feel are the primary features and benefits of the Java programming language?

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  17. 17.

    When do you consider a project to be finished?

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  18. 18.

    Which technical resources do you use to help you do your job?

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  19. 19.

    What experience do you have in the different types of software maintenance?

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  20. 20.

    Do you have experience working with different CASE tools? If so, what do you have experience with?

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  21. 21.

    In Java, why shouldn't you use strings to store a password?

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  22. 22.

    If you were asked to review a colleague's code that they had written, what key things would you look for?

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  23. 23.

    What data cleaning methods are you familiar with and comfortable using if hired for this role at Segula Technologies?

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  24. 24.

    This role with Segula Technologies is highly technical. What is your understanding of this position and the responsibilities that come with it?

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  25. 25.

    We seek to hire highly ambitious people. Where would you like your career with Segula Technologies take you?

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  26. 26.

    What unique values can you bring to Segula Technologies in your user experience design skills?

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  27. 27.

    Do you have any unique skills or past work experiences that we can't see on your resume that would benefit the team here at Segula Technologies?

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  28. 28.

    What is one thing that really tests your patience when dealing with your coworkers?

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