At Sartorius we prefer to hire those with formal healthcare and medical training. Do you have related post-secondary education?

"I am a Registered Nurse (RN) with a Bachelor of Nursing from Tennessee Technological University. While attending this program, I found that I have an incredibly strong interest in Human Physiology. This interest has carried into my career and is one of the reasons why I am so excited about what you do at Sartorius AG."

Take a few minutes to walk the interviewer through your medical training and post-secondary education. Chances are, you have this experience listed on your resume; however, the interviewer is looking for you to expand. Discuss your best course or your most challenging one. You can talk about any awards or recognition achieved while attending your post-secondary training and education. Be sure to tie in why your education will help you in this role. If you have related training: "I am a Registered Nurse (RN) with a Bachelor of Nursing from Tennessee Technological University. While attending this program, I found that I have an incredibly strong interest in Human Physiology. This interest has carried into my career and is one of the reasons why I am so excited about what you do at Sartorius AG."

"If you do not have related training: "I have performed a great deal of research on Sartorius AG and your products. I have approximately eight years of related work experience. Although I do not have formal medical or healthcare training, I am confident in my ability to perform this job function."

"I have work experience as a Medical Clinic Director and managing 5 medical clinics. Although I do not have formal medical training, I am confident in my ability to perform in this role."

"I have a bachelor's degree in Public Relations from Utah State University. I am also working on my MBA at Utah State, scheduled for completion in 2025. Most of my experience with healthcare comes from my 19 years spent in the Biotechnology industry, working under the HyClone Laboratories brand as it evolved under several different ownerships. When I started, I quickly found a passion and interest in patient care and health sciences."

At Sartorius we do not have a lot of local competitors; however, the ones we do have are strong competitors. In your opinion, what makes us stand out in the marketplace?

"I have conducted some research on Sartorius AG, your industry, as well as your competitors. One point that stood out to me was the fact that you manufacture your products rather than importing lower quality versions. Your customers seem very pleased with the quality of your products, and I read some positive online reviews!"

Researching the company is a crucial step to take before your job interview. Take note of what Sartorius AG focus' on most. Check online reviews to see what the customers are saying. Be sure to research their competitors so that you know what those particular companies are doing well. Where is Sartorius AG performing better when measured against their competitors? Keep you answer positive and stick to the facts.

"I believe that what makes Sartorius AG stand out in the marketplace is the fact that all forms of advertising used are clear, concise, and fit with your brand. Clean branding is a major key to creating trust with consumers; thus, resulting in a successful business!"

"I have conducted some research on Sartorius, as well as your competitors. One point that stood out to me was the fact that you manufacture your products rather than importing lower quality versions. Additionally, you are designing for sustainability with new plastics and components, recycling options, and biodegradable plastics. Your customers seem very pleased with the quality of your products."

One of the ways that we provide great customer service is by offering 24/7 on-site equipment maintenance and repair. How will you contribute to our customer service standards?

"I think it's great that you offer this service 24/7. Being reliable and on-call is the perfect way to make your customers feel secure and trust you. To me, customer service is the most important factor in the success of any business. Your customer must always come first and my day is never done until I know everyone is taken care of."

Excellent customer service is vital in any industry; however, when working with healthcare equipment, one must be extra diligent because your customers, and their patients, rely heavily on you. Talk to the interviewer about your customer service philosophy.

"Here are some other ways you can deliver excellent customer service: - Displaying patience with your customers - Staying calm and confident in all situations - Being attentive to your customers' needs - Ability to react effectively to unexpected situations - Possessing strong product knowledge - Delivering your deadlines on time - Being a clear and positive communicator"

"I think it's great that you offer this service 24/7. Being reliable and on-call is the perfect way to make your customers feel secure and trust you. Managing and building strong customer relationships for long-term partnerships will improve customer service and grow future business.To me, customer service is the most important factor in the success of any business. Your customer must always come first and my day is never done until I know everyone is taken care of."

"I think the best way I could contribute to the product management position is to develop a communication strategy to make sure customers have the information they need to reach out for important issues like tech support and on-site maintenance. It's also important in that role to make sure the on-site staff has the most up-to-date information about our products and services so they can advise the customer."

At Sartorius we have a wide range of clients all over the state. Are you comfortable managing a large territory that requires 50% overnight travel?

"Currently, I travel about 40% of the time. I am comfortable with this requirement and happy to do so."

Many positions within the healthcare equipment and supply field will require a great deal of travel. Talk to the interviewer about your ability to be away on overnight travel. If you have restrictions on your schedule, this is the time to address that.If you can accommodate travel: "Currently, I travel about 40% of the time. I am comfortable with this requirement and happy to do so."

"If you cannot accommodate travel: "I can manage a large territory and travel within business hours. Overnight travel can be a bit tricky for me as I am a single parent; however, I can accommodate overnight travel about one week per month with some notice."

"I can manage a large territory and travel within business hours, and also travel overnight when needed. My territory for ________ Company was based out of Dallas, TX and I was responsible for Texas, Oklahoma, and Southwest Missouri."

At Sartorius our technology and products are intricately designed. Do you have a natural ability to understand, and explain, highly technological products?

"I consider myself highly technical, and I can certainly take the time to learn your products inside and out before joining Sartorius AG. I have already taught myself a few things through researching your website. For example - you create product ABC which is an answer to medical issue XYZ. I am excited to learn more!"

It is crucial that you research Sartorius AG and their products, in detail, before your interview. Are you able to clearly understand the equipment and how it works? Show the interviewer that you already possess insight on their product offerings.

"When I have a clear understanding of the product or process, I have a strong ability to explain things in simple terms. I am technically savvy and also have an analytical mind. I am confident in my ability to quickly learn your products so that I can effectively relay my knowledge to your customers."

"I have the ability to understand highly technological products from my experience working in the tech industry and working with mechanical engineers. I have sold software and specialized equipment that has been specifically designed for the customer's needs. I am more than confident in my ability to learn Sartorius's products and successfully describe them to your customers. When I installed the hardware and software for our customers, managers would often want the details of the process and how the system worked. Learning the system's details and code was important to them, and I enjoyed explaining the few codes that they were used."

"Again I have to fall back on my 19 years of experience in biotechnology. I spent a fair portion of that time in QC and technical support roles, where I needed to learn and understand a lot of technical information regarding the products we used and sold so that I could perform needed assays correctly and explain the appropriate way to use products to our customers. So the short answer is yes, I am confident in my ability to learn the product line and be able to share that information with customers and the commercial teams."

There are strict federal regulations and guidelines in our industry that must always be followed. Are you familiar with these, and do you have a history of compliance?

"Earlier in my career, I worked for the U.S Department of Health & Human Services. I became very familiar with the role that the federal government plays in the regulations and guidelines associated with the healthcare industry. I am eager to learn more about the regulations and guidelines which specifically affect Sartorius AG."

If you have experience in the healthcare equipment and service industry, you are likely familiar with the fact that there are strict guidelines and regulations surrounding best practices. Assure the interviewer that you are familiar with this fact and that you understand the importance of compliance.

"Although I am new to the healthcare supply and equipment industry, and do not have a thorough understanding of your regulations, I can tell you that I have a strong history of compliance. My background is in health and safety and, with that experience, comes the ingrained knowledge that will transfer well to this role with Sartorius AG"

"I am new to the Bio-Pharmaceutical industry, and I would quickly learn these strict federal regulations and guidelines. I have learned as a Medical Clinic Director the strict guidelines and regulations for maintaining compliance of five medical clinics, including the MDR.The Medical Device Reporting regulation is to report medical devices that resulted in a serious injury or death, then we are required to submit the report to the FDA and the manufacturer of the device. Misuse or malfunction of medical devices, like surgical staplers and other health technologies, need to be documented."

"As I have been in the industry for so long, I have extensive training on cGMP guidelines and ISO requirements for medical devices and scientific instruments."

The success of our brand relies heavily on our industry reputation and level of trustworthiness. How do you plan to build trust with Sartorius clients?

"I see that Sartorius AG has a solid reputation in the industry which is incredibly valuable. In my current position, I spend a lot of time working with client questions and concerns. I establish trust with my clients by listening intently, delivering accurate answers the first time, and being diligent with my follow up. If hired, I would do the same for Sartorius AG."

Building trust with clients is vital in the healthcare equipment and supply industry. Assure the interviewer that you are capable of creating a strong rapport with your clients by explaining how you develop and maintain these relationships. Give a relevant example, if possible.

"Here are some ways that you can build trust with your customers: - Do not always try to sell them something - Offer product and service of value to them - Only offer to sell them what they need - Never inflate the benefits of a product or service - Do not slander the competition to make yourself look better - Do not make empty promises - Take ownership and never blame the company for mistakes"

"Sartorius's reputation as a leader in the Bio-Pharmaceutical industry has been strong since 1870. Your trustworthiness is based on your profound understanding of customer requirements. I have established trust with my customers by listening to their requirements, providing accurate information, and always followup by maintaining a close business relationship to identify and develop additional sales opportunities. If hired, I will do the same for Sartorius."

"It's important to interact with customers in as positive a way as possible and do what you say. At the same time, be honest and don't make promises that won't be actionable. Listen to the customer and make sure we are acting in their best interest."

At Sartorius we use a variety of robust internal software programs. What type of programs and software are you well versed in? Do you consider yourself tech savvy?

"I pick up on new programs very quickly and quite enjoy the challenge of learning new technology. For instance; I attended courses in Excel last year to improve my abilities in pivot tables and other advanced skills. For industry related experience, I am an intermediate user in Program ABC and XYZ. I believe many components of these programs are similar to your proprietary software."

You may not need to know the exact programs used by Sartorius AG but you should be able to outline to the interviewer the programs that you are accustomed to using and how those skills are transferable. Be sure to mention any general programs that you are well versed in such as Excel or PowerPoint.

"Could you share with me the programs and software used most regularly by Sartorius AG? I have experience in A, B, and C also I have exposure to a variety of software that may be related to the software used here."

"I am versed in MS Office, Outlook, Google Workspace, Salesforce, Altify CRM. Yes, I am tech-savvy, I truly enjoy learning new technologies and products."

"I have experience in a lot of software that is commonly used in our industry such as salesforce.com, Oracle, Microsoft Office, Qliksense, and Tableau. If I find that there is a new technology that would benefit my position, I take the initiative to learn it. In my last role, I used to hate asking the finance department for certain reports from raw data, so after I was laid off I took the initiative to begin earning a certificate in data science, I'm in the process of learning Python and SQL for example. I'm not afraid to learn something new and help teach others along the way."

In the healthcare equipment and supply industry, strong attention to detail is incredibly important. On a scale of 1-10, how would you rate your attentiveness?

"I would rate my attention to detail as an 8 out of 10. There is always room for improvement; however, my current supervisor often comments on how thorough my documentation is. I understand the importance of paying strong attention to detail."

When the health and wellness of people are at stake, it is vital that all of the details are tended to. Assure the interviewer that you place value on the details. Give an example of a time when your manager or supervisor complimented your attention to detail.

"My attention to detail is a point that I have been working on a lot this past year. I am meticulous but, in the past, have pushed my documentation back a little bit. It's something I am conscious of and continually working on. I would currently rate myself as a 7.5 out of 10 and am aiming to be a 10/10!"

"I would rate my attentiveness at an eight, out of ten. My previous manager would often recommend me for the more difficult projects because I have strong attention to detail. During many installations, we would have very specific and important milestones that needed to be completed first, especially when incorporating our customer's highly valuable data from their previous software into their new system. I am thorough, precise, and patient during these detailed transfers of data, which can be problematic if you're not meticulous."

"I am extremely structured and love detail-oriented work. I know things have to be correct when we're working in an industry that is so highly regulated. I would say on a normal, caffeinated day my attentiveness is a 10/10, although on not as caffeinated days I'm about an 8. I still make errors like any other human, but I have enough experience to know what to do when an error is made (Assess the impact, notify anyone affected, and take steps to fix the error while making any system changes that might prevent that error from occurring in the future."

Sartorius has a very strong reputation in this industry which means that we receive a high volume of applications for our open roles. What makes you a competitive candidate for this role?

If there was ever a time to "sell" yourself, it is now! Talk to the interviewer about your results and performance versus only talking about your feelings on why you are the best candidate for the position.

"I am a competitive candidate because I have a consistent history of exceeding my targets and goals for the past three years. I have been promoted two times in the last year which is nearly unheard of in my current company. In addition to these successes, I have excellent cold calling skills which I will put to work immediately after being hired with Sartorius AG."

"I have always been very competitive throughout my life and professional career, including as a Division One NCAA athlete. I earned a University of Michigan Women's Basketball Scholarship and graduated with double majors and double minors. I have always exceeded my targets and goals. I have been recognized for my successes in my career by being awarded the "Most Productive Project Manager" distinction for the years 2012, 2015, and 2017. Competitiveness brings out the best in me, and I will be giving my best to your company and customers."

"My experience as a product manager in biotechnology but also my ability to join a team and hit the ground running. I have always been able to blend in well with groups and am easy to work with. I enjoy jumping into a project, getting to know the others involved, and seeing how I can help the team achieve the results we want."

Tell me about a project you completed recently that was ahead of schedule.

"In my current position I am expected to cold call 100 customers per week. Most of our associates will break this down into 20 per day, five days per week. What has attributed greatly to my success in this role is that I call 50 customers each day for the first two days and then have time to make additional calls throughout the week. This method generally equals a 25% surplus of cold calls to my portfolio. I am always ahead of target by going over and above that cold calling schedule."

Is it essential for you to meet and exceed work-related deadlines? Assure the interviewer that you can remain focused on a project and accomplish your goals ahead of schedule.

"After recently hiring an entirely new team of people to roll out a capital equipment project, I realized they needed to learn to work together. I created cross-functional work group sessions to bring this team closer so they could work at an accelerated pace. We delivered the project seven days ahead of the original schedule. I truly believe this was because of great teamwork."

"There was an industrial HVAC project that needed to be completed at an unexpected accelerated pace due to requirements placed on the Plant Engineer by his Factory management. My manager gave this project to me because she knew I fully utilized our cross-functional teams' capabilities and will pay attention to the important details step by step. We worked late, arranged for overnight shipment of factory blueprints, our team collaborated with the Plant Engineer's team, and finished the proposal in days, which the Plant Engineer delivered to his management one week ahead of schedule."

"Recently there was a big opportunity with a major up-and-coming pharma company with a product they were still doing engineering runs with. They wanted my lab to produce an extraordinarily large amount of product for them, that would push past our capacity and they wanted it in a relatively short timeline. They couldn't go through our larger volume facility because they didn't have the time in their project's schedule. Our team spent the next few weeks pouring through our schedule, component inventory, and other variables trying to find a solution - it was really tense for a while as we tried to predict which factors we could tweak in order to wow this customer without alienating and disappointing the other customers we had that actually fit into our schedule. Eventually, we found a crazy solution - we moved some other products we were manufacturing to our sister facility (that facility was facing layoffs because there wasn't enough volume. They had just not been officially validated to take on the kind of work we did in our lab, but we found out the missing piece was simple and not a big deal to complete). Once we freed up some capacity by making that change, we not only saved jobs at that facility, but we wowed this customer by delivering their product 5 weeks before their scheduled completion date."

When have you had to change a major component of your project due to new information being presented?

"I had a large project last month that was nearly complete when the client called to say that the dimensions provided were incorrect. Because of this, our team had to re-do the entire proposal. It took us an additional four days of work but, in the end, the client was delighted with our work, and it resulted in new opportunities with them."

Being able to swivel the focus of your project is a necessary skill for your success in most careers. Talk to the interviewer about a time when a significant change occurred on a project. How did you handle the implementation of the new information?

"Last year I was nearing the end of a client project when we had an unexpected parts recall. It set us back a few weeks and was quite discouraging. I reminded my team that we could not control changes like this, and we agreed to do our best work with what we had."

"I had a project where the purchasing Plant Engineer provided us with the wrong dimensions and factory blueprints for their facility. When discovered, the Plant Engineer was mortified and wanted to stop the whole sales process. Instead, I obtained the correct data and reworked the sales proposal within hours, which saved many on my team from getting frustrated and demoralized for losing a sale."

"During the great supply chain shortages we experienced in 2021, it was pretty common to get an order for a product and find out we would not be able to have the container the product was to be placed in available. This required a lot of creative thinking and often we ended up sourcing a similar container that the customer could accept, or in one case the customer found extra containers in their warehouse they were able to allocate to that project and send to us to use in manufacturing."

Tell me about a contribution you made to the last team you worked on.

"Last month our company asked upper management to complete a full inventory audit. There were 4 of us in total and so we broke the audit requirements into shifts. These shifts had to take place when the warehouse was closed. In the end, there was one additional shift that nobody wanted to take. I volunteered myself to do that shift to show my dedication to my job and my co-workers. The gesture was appreciated, and the audit was completed on time."

It is essential to show the interviewer that you are a team player. Talk about a time that you were recently expected to achieve a goal in a team setting. How did you go above and beyond to ensure that your contribution was felt?

"My biggest contribution to my last team came in the form of leadership. I am a natural leader and can foster strong communication with my team which directly impacted the overall results."

"My contribution to my team is my leadership in utilizing our cross-functional teams that allow for successful on-time completion of projects."

What career path interests you the most in this company?

"What interests me most about your company is that there are so many options when it comes to career growth. Ideally, I would like to earn my way into a Territory Sales role, then a Regional Manager position. Eventually, a Director of Sales or Marketing position would be ideal. Of course, I understand that this will take many years of dedication and hard work."

This question is where it is essential to have completed some research on the interviewing company. Be sure to envision where you can see yourself fitting, and growing, with the organization before your interview. Do some research on what a career path could look like with this particular company.

"I am interested in quality control. I am very analytical and love to solve problems. I understand that I have to learn the products before I can measure their quality."

"Opportunity for international career development. Sartorius offers global networking, seminars, and training sessions. I am interested in a Business Development career path."

Tell me about the most rewarding experience you have had, working in a team environment. What made it so rewarding?

"The most rewarding teamwork experience that I have had was in my last year of university. We were assigned a project in teams of 4 which accounted for quite a large part of our grade. I believe everyone pulled more than their weight because so much was at stake. Teamwork is very rewarding when everyone has something to win, or lose."

The interviewer wants to hear that you feel accomplished through teamwork. Talk about a time when you felt fulfilled through a team setting or project collaboration. An example may be a time when you worked on a team project in University, a recent work collaboration, or possibly an extracurricular experience such as coaching a little league team. Discuss the positive results of the teamwork and how you attained a positive outcome as a group.

"I almost always find working in a team environment to be very rewarding; however, one of the most notable experiences came from my most recent position. We had a team of sales, marketers, and design professionals who collaborated to create a new brand strategy for the company. I learned a lot and had a great time in the process."

"During my employment with The Reynolds and Reynolds Company, I was responsible for multiple tasks on different teams, including software sales, installation, and training. I was one of 3 employees throughout the nation that were trained to work on our cross-functional teams, as needed. In Dallas, TX, we had a record number of software sales that needed to be installed with our hardware, and then train the users. This had to be completed in 5 days, and as a team, we worked long hours to accomplish our goal of completing all the required installs and training on time.Our sales team was made up of employees that had great personalities and even better work ethics. When someone needed assistance with completing a task, I would always step in and help. This good and rewarding feeling was contagious for us all, and I and others replicated it throughout teams and our company."

"My favorite thing about working as a team on a big project is when you finally get far enough all of the pre-work details we spent hours setting up start falling into place and everyone doing their piece of the puzzle begins to feather in like a beautiful painting. For example, launching the service under my portfolio in Europe was a huge undertaking involving many different teams at the USA facility and the Austrian site. When it was close to launch time and the systems we worked so hard on creating began functioning as we intended, it was beautiful. Of course, some things still needed to be tweaked as they will when a new manufacturing site launches, it was still a great experience and the team and I still keep in touch today."

Tell me about a time when you improved communication between yourself and a co-worker or client.

"In my current position I have one particular client who was an exceptionally brief communicator. If I asked two questions, he would answer just one. I learned that he would not acknowledge anything for which he did not have a direct answer. I began to ask him questions in a different way. For example, I would say 'Do you have an answer for me on question X?' and he would say yes or no. We would then go from there. This method was a valid form of communication for that particular client."

Possessing the skills to improve communication in the workplace is a precious asset. Talk to the interviewer about your ability to enhance communication in the workplace.

"We recently rolled out a large organizational change. I took a very transparent approach to communication throughout the process. I asked the team for their feedback and buy-in early in the process. We discussed some options that could be expected. When the time came to roll out the change, there was minimal surprise with the new process. It was a success!"

"When I began my position in my new territory, I had a manager that refused to accept my phone calls due to a previous unfortunate experience with our sales team. This company was a client of ours for years and already had our software and hardware in their facility. I learned that he was actively promoting to have his management remove our software and hardware after the licensing agreement expired the following year. He was dissatisfied with certain recurring charges within his department, as he stipulated he never was properly notified. In my in-person meeting with him, I was able to resolve this issue with a credit for those reoccurring charges, which we then applied to the new license agreement for supplemental software that was more effective for his department. All my customers know they will get the best customer service from me, and they welcome my input, collaboration, and flexibility."

"There was a point when a long-term supervisor who had an abrupt communication style left and was replaced by someone much more people-oriented. Because he was new, it was important to keep him involved in a lot of communication the more seasoned supervisor preferred not to be involved in. Because of that, I set up several meetings such as a new scheduling meeting between myself, the supervisor, the scheduler, and the shipping coordinator every week so that we all understood what needed to be produced and moved out each week until everyone was up to speed. It was such a successful meeting that although we initially thought it would be temporary, we kept it going."

How would you describe your personality?

"I would describe my personality as approachable, light-hearted, and positive. I believe that, if asked, my colleagues and supervisor would say the same about me."

Personality and character are two very different things. The interviewer is looking for more information on your traits vs. your integrity. Your example could include buzzwords such as introverted, energetic, and confident.

"Here are some additional descriptive words related to personality: - Adaptable - Considerate - Diligent - Exuberant - Frank - Generous - Inventive - Persistent - Resourceful - Sincere"

"Self-motivated, energetic, results-oriented, flexible, respectful, and hard-working.- Adaptable- Considerate- Diligent- Exuberant- Generous- Inventive- Persistent- Resourceful- Sincere"

"I am an introvert who loves people. I like working with groups and teams, but I'm also able to be alone and super focused to achieve my goals. I am very into structure and love working with details. People always tell me I am easy to work with and very approachable."

When have you taken an existing process and used your own creativity to make it better?

"Last month my supervisor asked me to take our existing sales training package and improve it. My goal was to make the system more engaging for recruits. Once we implemented my ideas, we increased our new trainee retention rate by 16%. I was quite proud of what my creativity could do!"

Are you given the creative freedom to improve existing processes? Talk to the interviewer about your ability to take an existing process and grow it creatively.

"There are so many great business practices out there that there is not always a need to reinvent the wheel. I took a "touch base" practice we used to get a pulse of the team and customized it for a field-based corporate sales group to build better relationships with them. It has been effective and fun!"

"Software sales also included training the end-user which was my responsibility. However, sometimes we encountered issues dealing with hardware or installation delays that caused end-users to not be trained in a timely manner, and they would be understandably frustrated. I suggested that we have a select team of individuals that have been trained in all our business facets/operations, including sales, training, and installation. I was a member of this select mini-team, and this enhancement to our capabilities contributed to setting sales records for our company."

"One thing I loved about my last role was owning that process. One day when we were in our typical scheduling meeting, it was mentioned that we had an order that was rejected by the customer because we used the wrong filter size in manufacturing, yet it was the filter on their paperwork. It turned out that there was a disconnect in our system between the filter the sales team member could select on the website and the one we could use in the lab. At first, we tried converting the equipment to be able to use either filter size, but it turned out to be very inefficient in time and would cost the customer a lot more to use. When we really dug into the issue with the customer we found out that what they needed would be better accommodated by our larger GMP facility, so we took steps to move them over there and actually reduced their price in the process."

When have you used an inventive method to stretch company resources beyond the normal level?

"I have recently implemented a schedule that allows for ride-sharing rewards which have cut down on our company's fuel expense by $9000 per month. I am quite proud of this initiative because it is not only financially responsible but also environmentally friendly."

If you have an expense account or resource allowance, it is very respectful to the company to be as thoughtful with that allowance as possible. Talk to the interviewer about a time when you have been able to stretch company resources.

"I recycle a lot of company materials to make the most of our resources. I also do this with people regarding cross training and sharing understanding across departments."

"I often traveled back, with my team members, to the same city or geographical location to install our software and train our clients after we had our sales blitz. This can be expensive and I suggested an alternative to avoid this unnecessary travel, as sometimes it was possible to have sales presentations the same week as installing and training. Typically, the company would fly in the whole team (for the week) for either sales presentations or for the subsequent installation and training. I arranged to have some of our team members install and train during the same week when others team members were to make sales presentations. This could not be done often; but when planned accordingly, we could schedule for both the sales presentations and the install and training in the same week. Thus, eliminating the additional travel expenses for our 10 person team to travel back to the same locale just weeks later."

Tell me about a time when you took on a new course to study in order to improve your own work performance.

"Our company offered the Sandler Sales program to anyone in the company who was interested. I took this workshop in 2014 and enjoyed it. My sales increased by 23% that year."

Once you are in your career, it certainly doesn't mean that you need to stop learning. There are many job-related courses available. Talk to the interviewer about the last time you took advantage of these available courses.

"I took a one-day seminar in Microsoft Excel. I already knew the basics, but my boss like using macros and pivot tables, and I was spending a lot of time reading the support section to figure out how to use them. The course was very informative."

"I took a course in Salesforce to learn more about the software's capabilities and benefits for our company, as a way to improve the work performance of all our employees. Our company eventually purchased Altify software, as we learned it was a better fit for our organization's needs."

How do you handle stress?

"I handle stress very well, and when you call my references, they will attest to this fact. When I am under pressure on the job, I focus on the task at hand and make sure not to get distracted. Staying on deadline is very helpful, and I will delegate when necessary to alleviate some stress."

Are you someone who can handle stress on the job? How do you manage the stressful times? Talk to the interviewer about your ability to control pressure in the workplace.

"Stress is part of any demanding job, and I embrace it to the fullest. I take good care of myself and prioritize my workload to maintain a healthy balance in my stress levels."

"Stress is a part of any demanding job, and it is expected. Any forthcoming stress does not distract me from completing my tasks and projects. Maintaining good relationships with your teammates and consulting with them can be very helpful in managing stress."

List the top 3 skills that you have acquired in your last role.

"In the past few years I was able to upgrade my education while still working full time. The biggest skill that I gained was my ability to multi-task as I worked the dual role of employee and student. I also have strong skills in a variety of Microsoft programs such as PowerPoint and Excel."

You have likely gained many valuable skills in your career. Share with the interviewer which skills you value the most. Be sure to include capabilities that will potentially benefit this potential new employer.

"Here are some additional skills that may be transferable: - Proven experience in motivating others - Ability to effectively prioritize - Time management - Leadership experience - Research skills - Experience delegating tasks"

"-Conflict resolution -Time management, and leading large and complicated projects-Effectively communicating, especially with team members that may not communicate in the same manner as the rest of the team."

"Public Speaking, I was in a position where I needed to conduct a lot of training with our commercial groups so I picked up those skills along with creating PowerPoint presentations and thinking of creative ways to keep technical information interesting. I also learned how to work with people from different cultures and use the strengths of our friends in other countries to grow our processes as well."

Do you think honesty is always the best policy?

"Sometimes full disclosure can damage someone's self-esteem, and reality isn't always best expressed in full and can be self-indulgent based on the person's intention. In those instances, honesty isn't always the best policy."

The interviewer would like to know if you genuinely feel that honesty is the best policy. Many will argue that honesty is not always the best policy. What is your take? Talk to the interviewer about your thoughts on honesty in the workplace.

"Honesty is always the best policy. Often, it is just a matter of how you communicate and deliver your message so managing this with each situation is critical to building honest and trustworthy relationships."

"Absolutely, it is the best policy. How honesty is revealed is the issue at hand, as it needs to be proactively delivered with respect for the individual. Honesty is appreciated when it's constructively given."

How can we motivate you on the job?

"I am best motivated through words of praise and recognition for a job well done. I do like to know that my efforts are noticed. In my current position, we have a leaderboard, and I do like that concept because it creates a healthy bit of personal competition for me as well."

Every employer should know how each staff member is best motivated. Talk to the interviewer about the variety of ways in which you are best motivated on the job.

"I am motivated by knowing something about the end customer and being able to relate to them as a person. A personal touch is always helpful for me."

"I am best motivated by knowing details about the customer's needs and requirements, and being able to relate to them as a person. Personalizing the business relationship energizes interactions and output."

If you were hired for this position, what are the first changes you would implement?

"If chosen for this position, I do not believe that major and immediate change would be the answer. My first action would be to have a one-on-one meeting with everyone on the leadership team. I would want to learn what the teams greatest challenges are, and how I could alleviate those difficulties. From there, the trickle effect will be strong, and we will see an increase in sales and employee engagement. Only after that would I consider a stronger approach to change."

Most organizations want to avoid on-boarding someone who will make immediate and significant changes. Significant changes are hard on the staff and usually, result in knee-jerk reactions such as mass turnover. It's always best to explain to the interviewer that you plan first to observe to gain a better understanding of the organization's culture and team dynamics. Focus your discussion on building a strong rapport with the staff. If you are applying for a promotion within your current organization, you may already know what changes you would like to make upon receiving this position. Share with the interviewer what you have observed while in your current job, the changes you would make, and why you would make those changes. Discuss the fact that you will address any urgent and glaring issues immediately; however, assure the interviewer that you will implement significant changes only after you have a thorough understanding of the organizational dynamics.

"I like to train in current processes before making changes. I know that my first question would be to ask what is not working. If I can see a quick fix to try, I would try it, but I would likely still need to learn more about the business before making any changes."

"I would first need to learn more about the business and all the current processes before asking the question of what is not working to recommend changes."

Have you ever had to fire an employee? What were the reasons for their termination?

"I have had to terminate employees in the past, yes. These terminations generally stemmed from missed targets or insubordination. I find it challenging to terminate employees because you do care about them and their well being. I have to remind myself that I did absolutely everything that I could to ensure their success but, I cannot carry the full weight."

Terminating an employee is never a task that people like to do. Talk to the interviewer about how you go about employee terminations. How does that conversation usually look?

"Unfortunately, this is a part of wearing your management hat. I recently had to separate employment with someone who was under-performing. We coached the individuals, offered additional learning experiences and worked with them on a performance improvement plan. It was the right person in the wrong role, and we had to decide to move forward."

"No, I have not fired an employee."

What is something you would be happy doing everyday for the rest of your career?

"I enjoy helping people, and one of the reasons why I am so interested in your organization is because of the charitable foundations that you support. Over time, I would love to transition into a role where I could lead the team in that particular department."

If you could choose any task to do every day for the rest of your career, what would it be and why? Talk to the interviewer about what would make you the happiest and be sure to tie it into something related to their organization.

"Crunching data and analyzing statistics is a big passion of mine. If I could do that for the rest of my career, I would be happy!"

"Providing the solutions that will assist in the development of life-saving therapeutics is a dream for me. Being a part of the team that was involved with improving the quality of life for those in need is honorable, and would be the most fulfilling career."

How do you deal with conflict on your team?

"I have strong conflict management skills and in my current position, have had to exercise those skills from time to time. We are in a high-stress, highly commissioned work environment which can cause a lot of unnecessary conflict among the team. When a conflict arises, I like to deal with it swiftly, openly, and with poise. Transparency and openness are how I lead my team, so I will call a group meeting where we express concerns and get it all out on the table."

The interviewer is looking to hear about your ability to communicate with your team and professionally handle issues when they arise. Think of an example where you worked closely with your team to resolve a conflict. You could also offer a scenario where you mediated an issue between two coworkers. Show that you can keep your head on your shoulders when dealing with conflict.

"Conflict is a normal part of being in business. It is most easily remedied by clear, open, and honest communication among team members."

"Conflict is expected, and when something is expected there is no excuse to not be prepared. Being honest, clear, and respectful of others is the best way to directly address a conflict among team members. Respect for others is paramount when there is a disagreement, and to remember being challenged is how one grows and improves in their knowledge."

When given an important assignment, how do you approach handling it?

"When my supervisor gives me an important assignment or task I am sure to assess the depth of the project then take a look at my schedule to see how I can appropriately balance it with my other work. I do not procrastinate because then it's easy to forget to fit them in."

Are you the individual who will approach an assignment head-on, or do you need to research and plan first? Do you jump in and get it all done immediately or do you balance it with other assignments? Talk to the interviewer about how you approach essential assignments at work.

"I tend to jump right into an assignment and plan my steps once things are underway. It's the best way that I can create a strategy without wasting any time at the start."

"I am detail-oriented, and a good listener. I will take thorough notes and ask for clarifications on goals, timelines, customer requirements. From there, I am able to immediately get started on the assignment, complete tasks, and work with team members when necessary to complete."

No results found for the specified company. Print | 29 Sartorius AG Interview Questions | MockQuestions

Sartorius Interview Questions

Go Back

1. At Sartorius we prefer to hire those with formal healthcare and medical training. Do you have related post-secondary education?
2. At Sartorius we do not have a lot of local competitors; however, the ones we do have are strong competitors. In your opinion, what makes us stand out in the marketplace?
3. One of the ways that we provide great customer service is by offering 24/7 on-site equipment maintenance and repair. How will you contribute to our customer service standards?
4. At Sartorius we have a wide range of clients all over the state. Are you comfortable managing a large territory that requires 50% overnight travel?
5. At Sartorius our technology and products are intricately designed. Do you have a natural ability to understand, and explain, highly technological products?
6. There are strict federal regulations and guidelines in our industry that must always be followed. Are you familiar with these, and do you have a history of compliance?
7. The success of our brand relies heavily on our industry reputation and level of trustworthiness. How do you plan to build trust with Sartorius clients?
8. At Sartorius we use a variety of robust internal software programs. What type of programs and software are you well versed in? Do you consider yourself tech savvy?
9. In the healthcare equipment and supply industry, strong attention to detail is incredibly important. On a scale of 1-10, how would you rate your attentiveness?
10. Sartorius has a very strong reputation in this industry which means that we receive a high volume of applications for our open roles. What makes you a competitive candidate for this role?
11. Tell me about a project you completed recently that was ahead of schedule.
12. When have you had to change a major component of your project due to new information being presented?
13. Tell me about a contribution you made to the last team you worked on.
14. What career path interests you the most in this company?
15. Tell me about the most rewarding experience you have had, working in a team environment. What made it so rewarding?
16. Tell me about a time when you improved communication between yourself and a co-worker or client.
17. How would you describe your personality?
18. When have you taken an existing process and used your own creativity to make it better?
19. When have you used an inventive method to stretch company resources beyond the normal level?
20. Tell me about a time when you took on a new course to study in order to improve your own work performance.
21. How do you handle stress?
22. List the top 3 skills that you have acquired in your last role.
23. Do you think honesty is always the best policy?
24. How can we motivate you on the job?
25. If you were hired for this position, what are the first changes you would implement?
26. Have you ever had to fire an employee? What were the reasons for their termination?
27. What is something you would be happy doing everyday for the rest of your career?
28. How do you deal with conflict on your team?
29. When given an important assignment, how do you approach handling it?

Sartorius Interview Questions

1. At Sartorius we prefer to hire those with formal healthcare and medical training. Do you have related post-secondary education?

2. At Sartorius we do not have a lot of local competitors; however, the ones we do have are strong competitors. In your opinion, what makes us stand out in the marketplace?

3. One of the ways that we provide great customer service is by offering 24/7 on-site equipment maintenance and repair. How will you contribute to our customer service standards?

4. At Sartorius we have a wide range of clients all over the state. Are you comfortable managing a large territory that requires 50% overnight travel?

5. At Sartorius our technology and products are intricately designed. Do you have a natural ability to understand, and explain, highly technological products?

6. There are strict federal regulations and guidelines in our industry that must always be followed. Are you familiar with these, and do you have a history of compliance?

7. The success of our brand relies heavily on our industry reputation and level of trustworthiness. How do you plan to build trust with Sartorius clients?

8. At Sartorius we use a variety of robust internal software programs. What type of programs and software are you well versed in? Do you consider yourself tech savvy?

9. In the healthcare equipment and supply industry, strong attention to detail is incredibly important. On a scale of 1-10, how would you rate your attentiveness?

10. Sartorius has a very strong reputation in this industry which means that we receive a high volume of applications for our open roles. What makes you a competitive candidate for this role?

11. Tell me about a project you completed recently that was ahead of schedule.

12. When have you had to change a major component of your project due to new information being presented?

13. Tell me about a contribution you made to the last team you worked on.

14. What career path interests you the most in this company?

15. Tell me about the most rewarding experience you have had, working in a team environment. What made it so rewarding?

16. Tell me about a time when you improved communication between yourself and a co-worker or client.

17. How would you describe your personality?

18. When have you taken an existing process and used your own creativity to make it better?

19. When have you used an inventive method to stretch company resources beyond the normal level?

20. Tell me about a time when you took on a new course to study in order to improve your own work performance.

21. How do you handle stress?

22. List the top 3 skills that you have acquired in your last role.

23. Do you think honesty is always the best policy?

24. How can we motivate you on the job?

25. If you were hired for this position, what are the first changes you would implement?

26. Have you ever had to fire an employee? What were the reasons for their termination?

27. What is something you would be happy doing everyday for the rest of your career?

28. How do you deal with conflict on your team?

29. When given an important assignment, how do you approach handling it?