Are you aware of the processes we use here at Salesforce to test and find bugs in an application? Do you use simialr processes, or are your's different?

"Since I typically use the agile or waterfall development processes, I test my application at various stages during the development process. This allows me to correct errors before they have greater implications later in the process. I use a variety of tools to test and debug the software. I also ask my peers to review my work during the development stage. Once the application is completed, I send it to the quality assurance team for final testing and debugging. Based on my reserach, your team uses a process simialr to mine."

The Salesforce interviewer will likely ask a series of questions regarding your processes because they seek to understand the steps you generally take in scenarios such as this one and how closely they align with the ones they use. As an experienced software engineer, you should be able to easily describe the procedures you use to test and debug the application you develop. Since this is an operational question, your answer should be direct and to the point. You should anticipate additional follow-up questions.

How would you go about explaining the Salesforce CRM cloud to someone that doesn't have a technical background?

"The easiest way to understand the Salesforce CRM cloud is that it is just another computer, phone, or storage device which is located remotely. It is similar to your hard drive or USB drives, except you access it via the Internet instead of directly on your computer. The Salesforce cloud can also host applications and execute them remotely. Again, this is similar to your computer, cell phone, or any other device you may use. Whenever you make a phone call, ask Google for information, or order something on Amazon, you are using the cloud."

The purpose of this question is to gain an understanding of your communication skills. Throughout the interview, the hiring manager will seek to understand some of the soft skills you have that pertain to this job. These include communication, teamwork, conflict resolution, and others. Every time you answer a question, you are being evaluated for both your experience and skills as well as your ability to communicate. This question relates directly to this objective.

What personal software development projects have you worked on outside of work?

"As odd as it sounds, I do enjoy programming and creating applications outside of work. I enjoy this because it allows me to test my skills and utilize new methods on applications I find interesting without the pressure of meeting a deadline or end-user requirements. I recently created a program that allows me to control several different Wi-Fi LTE devices in my home from my phone. The app has features similar to Amazon Alexa or Google, but with a customized interface and more efficient code."

In addition to seeking candidates who have the skills and experience necessary to perform the job, Salesforce wants to make sure the individual will fit into their organization. This is why they are likely to ask you about activities outside of the workspace and personal interests you may have. Your ability to contribute to the Salesforce culture is equally as important as your ability to do the job. You should have some stories about your personal life prepared just in case the interviewer asks about this.

Can you describe a tough software development problem you encountered in your last job and discuss how you solved it? Do you anticipate running into similar issues here at Salesforce?

"When creating an internal application to help our company's employees track their expenses, there was a bug in the program which impacted the rounding of percentages. After hours of examining the application and attempting to fix the problem, I was unable to identify the bug. I asked one of my peers to look at my code, and they quickly found the issue. This helped me realize that sometimes I'm too familiar with the code I write, and a fresh set of eyes can be helpful. I believe this technique will be helpful when I encounter similar problems here at Salesforce if you elect to hire me."

This is an experience-based question. Experience-based questions ask about a specific situation and seek to understand how you resolved it. This provides the interviewer with information about your background and your ability to do the job. When responding to this type of question, keep your answer simple using plain language the interviewer is likely to understand.

Which do you prefer - a micro-service approach or a monolithic app?

"While I'm aware that your organization prefers monolithic applications, I use a micro-service approach. I like to do this because it allows me to create different services that can operate independently and, therefore, more robustly. While this approach results in better performance and more efficient code, it also creates multiple failure points. Extensive testing before putting the application into production can usually mitigate this."

When asking about a preference, the interviewer is seeking to understand how you approach your work. Your response to this question is based on two factors. One is your experience and skill set in this job. The second is the research you have done on the organization and your understanding of their preferences for the type of operations they perform. Your answer can either align with the processes employed by Salesforce or conflict with them. If you choose to conflict with them, you should be able to rationalize your answer based on your experience. Even organizations as large as Salesforce appreciate diversity in ideas and the opprotunity to adapt new and innovative ways of doing something.

How would you accelerate the response time of a website you created?

"There are several ways you can accelerate the response time of a website. These include using adaptive images, employing a cache, minimizing the number of plugins you use, compressing the content, and enabling HTTP to keep-alive response headers. The methods I use depend on the specific application and how the users interact with it."

When conducting an interview, hiring managers are interested in one of three things - how you can help their organization make money, save money, or save time. The questions they asked will be specific to these objectives. You can prepare for the interview by understanding the organization's mission, the role of the job you are interviewing for, and how you can help them achieve one of these three objectives. In this case, the interviewer is seeking to understand how you can save time.

Here at Salesforce we use black box testing and white box testing when verifying the securtiy of our products. Can you define and discuss the differences between these?

"There are two major types of software testing. These include black box and white box. Black box testing is done without the tester knowing anything about how the application was created. On the other hand, white box testing is done by somebody who is intimately familiar with the structure and content of the application. White box testing allows the tester to examine the code and modify it to fix any issues they discover. Black box testing is typically used to simulate how the user views and interacts with the application."

Often during an interview, you are asked to define two terms used in the job and contrast them. This is an example of that type of question. When practicing interview questions, you'll note that your response is typically structured in a specific way. This makes responding to questions during the interview easier because you don't have to think about how to structure your answer. In this case, you want to first define each term and then describe the differences between them. You may also want to provide an example of how the concepts are used and the work you do.

Walk me through the steps to build a single page application with multiple sections using the programming framework in which you typically work.

"I generally work in Ruby, so the first thing I do when building a single page application is diagram the functional and non-functional requirements. I then search my libraries to see if I have code that I can apply to the application. Then, I write the code that I need to create the application according to the user specs. Finally, I test, debug, and finalize the application before publishing it. I create documentation throughout the process so other programmers can follow my steps and modify the application. Is this similar to the process the team here at Salesforce uses?"

You can often identify the type of question you're being asked by how the interviewer at Salesforce asks it. When you hear a phrase such as 'walk me through the steps...,' you know that this is an operational question. The best way to respond to this sort of question is to break down the process into individual steps and briefly describe each one. The interviewer will likely ask you a follow-up question so they can better understand your methodology, so come prepared with a few examples. It is also a good idea to follow up your answer with a confirming question. Getting the interviewer to answer questions helps them develop a positive impression of you.

How do you go about organizing CSS files, and why do you prefer this approach?

"The method I use to organize my CSS files is based on the file's style type. Categories I use include reset, layouts, list, carousel, tables, and several others. This enables me to quickly locate the specific style I'm looking to incorporate into the front end of my program."

This is an example of an operational question that has technical aspects to it. The interviewer is interested in learning more about how you go about doing your job related to this specific topic. No two interviewers are the same, so the questions you will be asked may vary from interview to interview. The best way to prepare for this is to research the company, review your resume, and spend some time reviewing the operations you perform and the technologies with which you work.

Since some components of Salesforce CRM are created in HTML5, can you describe the functions of web workers in HTML5?

"While JavaScript is widely used when creating web sites such as Salesforce's, it has its limitations. The language is single-threaded; therefore, concurrent or simultaneous operations are difficult to program. Web workers in HTML5 allow programmers to create scripts that run in the background and are invisible to the users. This is a workaround to executing multi-threaded application operations within JavaScript."

When interviewing for any software engineering position, the interviewer will ask various types of technical questions. These can range from very simple to very complex. Typically, the interviewer will start with simpler questions and progress to more complex ones. This indicates that they are gaining confidence in your ability to do the job and are willing to explore your background in more detail. Regardless of their complexity, technical questions should always be answered briefly and to the point. You should anticipate follow-up questions any time you provide an answer to the interviewer.

What are the differences between blocking and non-blocking calls in the context of Node.js?

"Blocking calls require that the program waits until a non-JavaScript operation is completed before additional JavaScript commands can be executed. Non-blocking calls can execute commands asynchronously at any time. This characteristic results in non-blocking calls having a performance advantage. Node.js uses both of these types of calls."

During an interview as a Salesforce software engineer, you can anticipate that most questions will be technical or operational. The best way to prepare for this type of interview is to first conduct research on the company to understand the type of programming tthe Salesforce engineering team does and the features of the products they produce. Next, you should carefully review the processes you use as a software engineer to develop programs. Having a clear understanding of these will help you respond to any question the interviewer may ask.

Can you describe how you would implement linear search in JavaScript?

"The easiest way to implement a linear search within JavaScript is to create an algorithm that examines each element in the list and determines whether it matches the value I have defined. Once I've created the algorithm, I can repurpose it by simply redefining the value and/or the list I am using."

This question asks you to detail the process you use to perform a specific operation within a software programming language. During an interview with Salesforce or any company, you should listen carefully to each question the interviewer asks. Always make sure that the interviewer completes the question before you begin to formulate your answer. This will ensure that you respond to the right question and provide the interviewer with the information they are seeking.

How would you implement Dijkstra's Shortest Path using a programming language with which you are familiar?

"When programming in Ruby, I would implement Dijkstra's Shortest Path by creating an algorithm to identify the shortest path between two nodes which have positive-edge weights within the graph. I would first query my libraries to see if I have done this before or if another developer had already created a similar algorithm. If not, I would follow the guidelines within Ruby to accomplish this."

When asked about how you would implement a procedure or perform an operation, the interviewer hopes to learn more about how you go about doing the job for which you are interviewing. This is known as an operational question. When answering an operational question, you should step the interviewer through the process briefly and directly. It may help break the process down into smaller steps to help the interviewer better understand your methodology. You should be prepared for follow-up questions any time you answer an operational question.

If hired here at Salesforce, what portion of your day would you spend coding, and what are the other activities you would perform when not coding?

"During a normal day, I spend about 60% of my time writing code. The remainder of the day is spent reviewing my work, meeting with my manager, collaborating with other coders on my team, and learning new coding technologies and methodologies."

As with any software engineering job, not all of the day is spent coding. The same is true for working at Salesforce. The reason the interviewer will ask this operational question is to understand how you go about doing your job on a day-to-day basis. Operational questions will ask you about the processes you use to accomplish the tasks required by this position. The best way to answer operational questions is directly and briefly. The interviewer will ask you a follow-up question if they need more information or want to explore the topic in more detail.

Please describe a stack and the two operations it performs.

"A stack is a data structure that has several distinct characteristics. Stacks use a LIFO process, organizing the data as last in, first out. This differs from a queue, which processes data as first-in, first-out. The two operations a stack performs are push, which is insertion of the data at the top of the stack, and pop, which is removal of the last item added to the stack."

When the Salesforce interviewer asks you to describe something, you should immediately identify the question as being technical. When responding to a technical question, you first define the term or concept and then describe how it is used in the work you are performing. If the interviewer asks you follow-up questions, they are expressing a strong interest in this topic and indicating that it is important to their operations. This is a signal for you to expand on your answer and give them more details than you normally would.

What are the differences between an array and a stack?

"A stack is a data structure that utilizes the last in, first out principle for presenting data to the application. On the other hand, an array doesn't have a fixed structure for how data is added or retrieved by the application. A stack may be used in an application that requires the most recent data to be presented first. An array can be used to retrieve any of the data, regardless of when it was added to the application."

This technical question is asking you to compare two concepts used in the role of a software engineer. When comparing two concepts, you should first define each of them and then discuss how they differ. It may be helpful if you provide examples of how the concepts are used and the work you do to demonstrate your understanding of the subject matter. These types of questions are typical when interviewing at SalesForce or any leading cloud-based software organization.

Please describe responsive design and the difference between fixed and fluid layouts.

"Responsive design refers to the process of creating web content that is formatted according to the device you are using to browse the site. It uses media queries to address breakpoints and scale images, wrap text, and adjusts the layout so that the website is presented consistently across different devices. Compatible devices include computers, tablets, and mobile phones. Response designs utilize the fluid website design process. This differs from a fixed design in that it uses percentages versu fixed pixel widths."

You should immediately recognize this is a technical question. Technical questions ask you to define a term or concept and then discuss how it is used in your work. When responding to this question, you should be brief and to the point. The interviewer will request additional information if they need it. You should also provide an example if possible to further demonstrate your knowledge of the subject.

Here at Salesforce, we are heavily invested in the Agile methodology. How experienced are you with the Agile software development process?

"I am very experienced with the Agile software development process. As you know, it is a methodology used when creating a program. Its central concept is iterative development. This involves collaboration between the software development team and the parts of the organization that will be using the application. The benefit of this is that it allows for identifying and correcting issues at each stage of the process rather than after all the work is completed."

This question is asking about your familiarity with a specific process used in software development. It may be a follow-up question to a previous answer you provided the interviewer. When asked this type of question, you should first define the concept or topic and then explain how it is used in your job. This will demonstrate your knowledge of the subject and your experience employing it in the work you do.

Can you describe the complete software development life cycle here at Salesforce?

"The software development life cycle, or SDLC, is a process that most developers follow to create an application or program. The individual steps include defining the requirements, planning the development, creating the code, testing it, and deploying the application. Specific methodologies used to accomplish this include the waterfall or spiral models, or the Agile framework."

The interviewer is assuming that you have done a great deal of research before coming to the interview. This question is meant to test this theory, and to determine your understanding of the software development lifecycle. Your answer should confirm both of these points. It is an example of a hybrid operational and technical question. It asks you to define a concept relative to this profession and describe how you go about doing this job. When answering these types of questions, you should be direct and to the point. The interviewer is likely to ask several follow-up questions to explore this topic in more detail. Your answer should also be aligned with the requirements for this job, as defined in the job posting.

How do you go about addressing errors in your code?

"After I create a segment of code, I take several steps to identify any errors and debug them. These include wrapping the code, using try/catch statements, and using various debugging tools. Once the entire program has been completed, I ask either my peers or the quality control team to review the code and identify any errors which I may have missed."

Nobody is perfect, and every software engineer has errors in the code they create. Denying this will be a red flag, which will make the Salesforce interviewer skeptical of your qualifications. A better approach to answering this question is to acknowledge that you make errors, and you have a process you use to identify and correct them.

Describe the process you use to create a program, from requirements definition to delivery.

"The process I use to create a program begins with gaining a thorough understanding of the requirements for the application. Once I understand these, I create a flow diagram for how I believe the application should work. I then create code for each operation within the application. I submit the final program to the quality control team, which reviews and debugs the program. The final step is to get sign off from the users. Throughout the process, I document my work so that it can be replicated or updated if needed."

When the interviewer asks you to describe a process, they are seeking to understand how you go about doing your job. When preparing for these types of questions, you should review the job description to fully understand the position's requirements and how the organization will expect you to do your job. You should also review the processes you currently use to ensure that they align with this role's requirements. Your answer should describe each step of the process in a sequential manner. Make sure to keep your response simple and to the point.

Walk me through your process for designing scalable applications.

"The process I use for designing scalable applications begins with minimizing the code I use. I focus on the application's functional and non-functional requirements and then create code that satisfies these. I break the application down into distinct processes and code each one sequentially. The final step is to test the application and debug it."

Since one of the key features of Salesforce CRM is its scalabilty, you should anticipate being asked this question in some form. An interviewer will ask this type of question to understand how you go about doing your job. When asked to walk somebody through the process you use, you should divide it into several distinct steps and briefly describe each one. Be careful not to talk too much or over complicate your answer. If the interviewer needs more details, they will request them.

What do you feel are the critical principles of good software engineering? Do you believe we exhibit those principals here at Salesforce?

"There are several critical principles I try to incorporate in any code I write. These include simplicity, standardization, and ease of understanding. By doing this, I ensure that the code is effective and easy to understand and update if necessary. I also document my code so that other programmers can comprehend it and modify it if required to do so. Based on my research about the software engineering operations here at Salesforce, I believe your team values these same principles."

This is a general question that asks you to characterize what makes a software program efficient and effective. Your ability to do this will help the interviewer understand your qualifications for the position. Your answer should incorporate both the requirements for the job - as stated in the job description - and your previous experience writing code. You should limit your answer to 2 to 3 important principles and anticipate a follow-up question from the interviewer.

What do you look for or check when reviewing another team member's code?

"When I'm asked to review another team member's code, the first thing I look for is to make sure that the code is efficient and follows our organization's guidelines. I'm careful not to personalize my review or make recommendations on how they could improve the code based on my personal preferences and coding style. I also strive to impart new knowledge to the coder when I make suggestions. An example of this would be showing them a more efficient way to accomplish the task which they may not have considered."

This is a hybrid technical and operational question, which the Salesforce interviewer is asking to determine your skills in reviewing another engineer's code. Since both operational and technical questions are responded to directly and succinctly, your answer will be the same. This question's broad nature also indicates that the interviewer will likely ask a follow-up question regardless of how you respond to their original question.

Here at Salesforce, we take pride in the expertise of our employees. In your opinion, what distinguishes a great software engineer from an average one?

"I believe that the trait which distinguishes a great software engineer from an average one is being able to balance excellence and performance. While I strive to write perfect code, I recognize that the project has a deadline and needs to be accomplished on time and under budget. If I have to compromise the quality of my code, it is done in such a way that it will not impact the final performance of the product."

When an interviewer asks this type of question, they seek to understand what your perception of excellence in this role is. When answering the question, you should align your response with the job requirements, as defined in the job posting. You can also incorporate your past performance to demonstrate that you are aware of what excellence is and strive to achieve it.

Salesforce CRM Software Engineer Interview Questions

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1. Are you aware of the processes we use here at Salesforce to test and find bugs in an application? Do you use simialr processes, or are your's different?
2. How would you go about explaining the Salesforce CRM cloud to someone that doesn't have a technical background?
3. What personal software development projects have you worked on outside of work?
4. Can you describe a tough software development problem you encountered in your last job and discuss how you solved it? Do you anticipate running into similar issues here at Salesforce?
5. Which do you prefer - a micro-service approach or a monolithic app?
6. How would you accelerate the response time of a website you created?
7. Here at Salesforce we use black box testing and white box testing when verifying the securtiy of our products. Can you define and discuss the differences between these?
8. Walk me through the steps to build a single page application with multiple sections using the programming framework in which you typically work.
9. How do you go about organizing CSS files, and why do you prefer this approach?
10. Since some components of Salesforce CRM are created in HTML5, can you describe the functions of web workers in HTML5?
11. What are the differences between blocking and non-blocking calls in the context of Node.js?
12. Can you describe how you would implement linear search in JavaScript?
13. How would you implement Dijkstra's Shortest Path using a programming language with which you are familiar?
14. If hired here at Salesforce, what portion of your day would you spend coding, and what are the other activities you would perform when not coding?
15. Please describe a stack and the two operations it performs.
16. What are the differences between an array and a stack?
17. Please describe responsive design and the difference between fixed and fluid layouts.
18. Here at Salesforce, we are heavily invested in the Agile methodology. How experienced are you with the Agile software development process?
19. Can you describe the complete software development life cycle here at Salesforce?
20. How do you go about addressing errors in your code?
21. Describe the process you use to create a program, from requirements definition to delivery.
22. Walk me through your process for designing scalable applications.
23. What do you feel are the critical principles of good software engineering? Do you believe we exhibit those principals here at Salesforce?
24. What do you look for or check when reviewing another team member's code?
25. Here at Salesforce, we take pride in the expertise of our employees. In your opinion, what distinguishes a great software engineer from an average one?

Salesforce CRM Software Engineer Interview Questions

1. Are you aware of the processes we use here at Salesforce to test and find bugs in an application? Do you use simialr processes, or are your's different?

2. How would you go about explaining the Salesforce CRM cloud to someone that doesn't have a technical background?

3. What personal software development projects have you worked on outside of work?

4. Can you describe a tough software development problem you encountered in your last job and discuss how you solved it? Do you anticipate running into similar issues here at Salesforce?

5. Which do you prefer - a micro-service approach or a monolithic app?

6. How would you accelerate the response time of a website you created?

7. Here at Salesforce we use black box testing and white box testing when verifying the securtiy of our products. Can you define and discuss the differences between these?

8. Walk me through the steps to build a single page application with multiple sections using the programming framework in which you typically work.

9. How do you go about organizing CSS files, and why do you prefer this approach?

10. Since some components of Salesforce CRM are created in HTML5, can you describe the functions of web workers in HTML5?

11. What are the differences between blocking and non-blocking calls in the context of Node.js?

12. Can you describe how you would implement linear search in JavaScript?

13. How would you implement Dijkstra's Shortest Path using a programming language with which you are familiar?

14. If hired here at Salesforce, what portion of your day would you spend coding, and what are the other activities you would perform when not coding?

15. Please describe a stack and the two operations it performs.

16. What are the differences between an array and a stack?

17. Please describe responsive design and the difference between fixed and fluid layouts.

18. Here at Salesforce, we are heavily invested in the Agile methodology. How experienced are you with the Agile software development process?

19. Can you describe the complete software development life cycle here at Salesforce?

20. How do you go about addressing errors in your code?

21. Describe the process you use to create a program, from requirements definition to delivery.

22. Walk me through your process for designing scalable applications.

23. What do you feel are the critical principles of good software engineering? Do you believe we exhibit those principals here at Salesforce?

24. What do you look for or check when reviewing another team member's code?

25. Here at Salesforce, we take pride in the expertise of our employees. In your opinion, what distinguishes a great software engineer from an average one?