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Roehl Transport Interview
Questions

30 Questions and Answers by
Rachelle is a job search expert, career coach, and headhunter
who helps everyone from students to fortune executives find success in their career.

Question 1 of 30

Roehl Transport conducts background checks, drug, and alcohol testing. Are you able to meet these requirements?

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Roehl Transport Interview Questions

  1. 1.

    Roehl Transport conducts background checks, drug, and alcohol testing. Are you able to meet these requirements?

      The interviewer needs to know that you will be able to pass any background checks; including criminal, drugs, and sometimes even alcohol. Any business in the trucking industry has to be especially careful about safety, which includes avoiding any instances related to impaired driving. If you are applying for a driver role, you must have a clean criminal record, allowing you to cross borders without issue.

      Keep your answer straightforward. If you know that you will pass any background checks with flying colors, state that you will comply with anything they need. If you may have a discrepancy, you should disclose this right away.

      Rachelle's Answer #1

      "I am happy to take any background checks required to work for Roehl Transport. I have a clean criminal background, good credit, and am free of all illegal drugs. I brought a recent police check with me today if you would like to take a copy for my candidate file."

      Rachelle's Answer #2

      "I am prepared to take any background testing required by Roehl Transport. My history complies with any federal regulations required to work in this industry. Rest assured, there will be no surprises during my background checks."

  2. 2.

    Talk to me about your geographical knowledge, rating yourself from 1-10.

      Roehl Transport needs to know that you are confident in your knowledge of the areas to which they provide service. Working in the trucking industry, it's essential that you have strong geographical knowledge. This knowledge does not mean that you have to know everything about the US, Canada, and Mexico! It does mean that you have excellent recall skills and the ability to learn quickly. Roehl Transport may offer geographic testing, so be sure to offer your participation if that's the case.

      Rachelle's Answer #1

      "I would rate my geographical knowledge a 7.5 out of 10. There is room for me to learn more. Thankfully, I have a photogenic memory and can recall locations and facts very quickly once I have briefly studied the content."

      Rachelle's Answer #2

      "I consider myself advanced and a 9/10 when it comes to my knowledge of this region and our surrounding states. There are areas of the US, Canada, and Mexico that I am not familiar with; however, I am a quick study and will begin brushing up my skills right away."

  3. 3.

    What were you doing during the gaps in employment that I see on your resume?

      If you have gaps in your resume, be prepared to have a clear answer on what you were doing during those times. There is no need to go into extreme detail on what was keeping you busy. The main point of this question is for the interviewer to see if you are the go-getter type who sticks with their job loyally rather than someone who quits and moves on the moment things become hard.

      Rachelle's Answer #1

      "The gap in employment that you see from 2017-2018 was my parental leave. I had another three-month absence while caring for an ailing family member. I enjoy working, so any break in employment has been due to circumstances out of my control."

      Rachelle's Answer #2

      "Much of my employment history includes temporary or seasonal work. This type of work has allowed me to experience a variety of roles within many companies; however, I am now ready to sew seeds in a full time, permanent opportunity."

  4. 4.

    Roehl Transport seeks out employees who work hard, and show up for their team. What does having a strong work ethic mean to you?

      Using similar wording to that of Roehl Transport, take the time to explain to the interviewer what it means to bring a strong work ethic to everything that you do. When you use specific buzzwords that Roehl Transport can relate to, you are showing the interviewer that you value the same ethics and that your work values align nicely. Try to avoid the typical 'I work hard and show up on time' answer and dig a bit deeper into what makes you determined and driven, accountable, and dependable.

      Rachelle's Answer #1

      "After reading through the Roehl Transport website, and your job description, I believe that you seek employees that understand their team relies on them. I am truthful, and I go the extra mile for my team. I look forward to coming to work every day and making a difference for your team and organization."

      Rachelle's Answer #2

      "I describe my work ethic as 'old-school,' where I am early for every shift, honest with people, interested in learning new skills, and I consistently show up when needed. You are welcome to speak to my references in regards to my work ethic, as they will confirm the same. I am proud of the great work that I deliver."

  5. 5.

    How familiar are you with the US Department of Transportation and the part they play with Roehl Transport daily operations?

      The US Department of Transportation (USDOT or just DOT) was established in 1966. DOT focus' on regulating all types of transportation, including trucking, rail transport, aviation, public transit, and more. Their primary mission is to enable the safe, reliable, and efficient movement of people and goods by all types of transportation.

      If hired by Roehl Transport you will need to be familiar with the US Department of Transportation and how to comply with their regulations, as they relate to your specific job title. Briefly describe what you know the DOT to be, and how they will impact your daily work operations.

      Rachelle's Answer #1

      "The US Department of Transportation works to limit safety risks in a variety of transport industries. I believe their work impacts every aspect of my job as a (insert your job description). The DOT's focus includes hazard identification, and risk analysis, which greatly reduces accidents and the consequences of hazardous events should they occur."

      Rachelle's Answer #2

      "The DOT is responsible for the regulation of transport through a variety of applications, including trucking. I believe that as a (insert your job description) the DOT will have a significant impact on the safety practices of my job in areas such as hazardous materials, operating practices, and control of all driver certifications."

  6. 6.

    How is our ever-changing economy impacting the trucking industry?

      According to the American Trucking Association, we move 70% of goods by road. This statistic means that trucking is an incredibly important industry for the economy. This importance also means that our economic standing can significantly impact the health of the trucking industry. Show the interviewer that you have a finger on the pulse of what is happening in your industry.

      Rachelle's Answer #1

      "I notice the biggest difference in the trucking industry when we are in a tight economy. With a slow economy comes less demand for shipped goods considered luxuries such as cars and garments. Consumers spend less money, which translates to fewer goods shipped and fewer loads run."

      Rachelle's Answer #2

      "From what I know, a slow economy means that people are consuming less under nearly every category. This slow-down of consumption means there is less to ship out. For this reason, shippers will try to control costs by filling trucks with more than usual and then sending them out less frequently. I have seen shippers double up on a load, to save on costs."

  7. 7.

    The trucking and transport industry can be stressful and high-stakes. How do you deal under extreme stress?

      The trucking industry can be high-stakes, especially when you have time-sensitive deliveries or shipments that contain dangerous goods or hazardous materials.

      Stressful scenarios happen every day at Roehl Transport and the hiring authority needs to know that you can keep your cool no matter the challenges you face. Think about a time when you dealt with an extremely stressful situation, and give this real-life example to the interviewer in the form of a brief story.

      Rachelle's Answer #1

      "The pressure of time and accuracy is incredibly high within the trucking industry. I spent three years working for a trucking and logistics company that specialized in the transportation of refrigerated pharmaceutical and biotechnology supplies. The pressure, knowing that each truck was potentially worth millions of time and temperature-sensitive items, was like nothing I have ever experienced. To keep my stress levels to a minimum, I focused on timing and made sure our team exercised excellent communication. When communication is clear, it's much harder for things to go awry."

      Rachelle's Answer #2

      "I deal quite well under extreme stress. Perhaps this is due to the years that I spent performing in highly competitive sports environments. Between the pressure to physically perform and the pressure to remain top of my class in university, I have developed a strong resistance to stress."

  8. 8.

    Name for me three of the transportation services offered at Roehl Transport.

      The hiring authority at Roehl Transport wants to see that you have taken the time to get to know their business and exactly what they offer. Do your research on the company website and be prepared to talk about some of the services that stand out the most to you.

      Rachelle's Answer #1

      "I see that Roehl Transport offers a plethora of services ranging from intermodal and dedicated trucking to brokerage and cross-border freight services. My specialty is in cross-border services, which includes shipping to Mexico and Canada."

      Rachelle's Answer #2

      "I appreciate the range of services offered at Roehl Transport including your dedicated fleet services which are customized to optimize your clients' shipping needs. The other service that stood out to me includes your brokerage services. It's great that your clients are assigned a single point of contact for their business needs. The third service that stood out to me the most is intermodal freight shipping. Your offering is broad from transcontinental to express services."

  9. 9.

    Carriers and shippers face many regulatory changes. How do you remain up to date on capacity, compliance, and safety standards?

      There are many rules and regulations to follow in the trucking industry. The interviewer at Roehl Transport wants to be sure that you are familiar with the reputable and valuable resources available to you. Show the interviewer that you remain up to date when it comes to safety and compliance in the trucking industry. Refer to coursework that you take, company newsletters to which you subscribe, articles that you enjoy reading, or even Google news alerts related to your job function.

      Rachelle's Answer #1

      "I subscribe to alerts from the US Department of Transportation as well the FMCSA. I also like to listen to podcasts, and there are a few that are very helpful when it comes to our industry. These include the 'Under the Hood' show and 'Drivers' Talk Radio' podcast."

      Rachelle's Answer #2

      "I recently discovered that your company has a very in-depth and helpful quarterly market report as well as regular blog posts to which I now subscribe. When it comes to being up to date on safety standards, I follow the DOT very closely as well as other regulatory arms in transportation."

  10. 10.

    How would you deal with a supervisor who is a poor communicator?

      The interviewer wants to know how you handle poor communication between yourself and a superior. Since you cannot often change someone's communication style, discuss what you do to adapt. Talk about a specific time when you improved communication between yourself and a supervisor. Outline your approach and the resolution.

      Rachelle's Answer #1

      "I recently worked for someone who was very brief and did not provide much direction. It is challenging to deliver on expectations when the goal and even the approach are not clear. This role did teach me independent thought and the ability to research and find answers for myself. As challenging as this situation was, it did give me a lot of skills when it comes to working independently."

      Rachelle's Answer #2

      "I worked in a busy logistics environment where major problems could arise from poor communication. Our team seemed to be all over the place at times, and our manager wasn't very experienced. I recommended that we have a team huddle every morning and in the middle of our shift, just for 5 minutes, to ensure we were all on the same page. This solution helped us a great deal."

  11. 11.

    Roehl Transport seeks out the most honest employees. Have you ever kept the remainder of an expense allotted to you?

      Honesty is a critical characteristic that Roehl Transport will look for in an employee, no matter their job function. The interviewer would like to know if you have ever falsified an expense report or kept funds not meant for you. Assure the interviewer that you will always be honest with your expense reports and any other aspect of your job that requires trust.

      Rachelle's Answer #1

      "I believe it would be unethical to keep any expense not allocated to me. I am keenly accurate with my expenses, records, receipts, and payments. If there is an overpayment, I will credit the expense report, and include the backup, on the next expense request."

      Rachelle's Answer #2

      "I have never been in a position where I had an expense account, but even so, I would never keep the remainder for myself since that would be theft. I take pride in my honesty and integrity."

  12. 12.

    How extensive is the fleet at Roehl Transport?

      The interviewer would like to know how much research you have performed on Roehl Transport before attending your interview. You can find the information that you need from a simple online search, or through the company website. Discuss what you have learned from your research. Show the interviewer that you are engaged and interested in what Roehl Transport is accomplishing.

      Rachelle's Answer #1

      "From my research, I understand that you are the country's third-largest full truckload organization. Your fleet is extensive with nearly 80,000 trucks and 20,000 employees. You offer premium logistics services throughout the US, Canada, and Mexico. I am eager to join your growing organization."

      Rachelle's Answer #2

      "Your fleet is the most extensive in the country. I researched your organization before coming here today and see that your fleet includes around 90,000 trailers and 30,000 employees. Because of your extensive fleet and talented teams, you can serve a wide range of customers in a broad array of industries, including automotive, agriculture, and retail."

  13. 13.

    Smooth communication is vital to the success of Roehl Transport. How do you ensure smooth workplace communication?

      Roehl Transport needs to hire leaders who communicate smoothly every step of the way. The interviewer wants to see that you lead by example when it comes to communication efforts on the job, even when you are not in a formal leadership position. In the trucking industry, breakdown of communication can be incredibly costly when it comes to on-time deliverables, Roehl Transport reputation, and the safety of others. Discuss how you do your part to ensure smooth workplace communication.

      Rachelle's Answer #1

      "I ensure smooth workplace communication by asking questions or seeking clarification without hesitation. I do not pretend to have an answer to make a good impression. When it's safe to ask questions or ask for clarification, every aspect of a business can improve; including customer services, timeliness, deadlines, and even safety."

      Rachelle's Answer #2

      "I believe that most problems stem from miscommunication. I ensure smooth workplace communication by asking for clarification when I need it and double-checking that I understand the instructions given to me. Before I proceed with a task, I walk myself through the steps in my head, anticipate any potential hiccups, and prepare a 'plan B' just in case 'plan A' doesn't go as smoothly as I hoped."

  14. 14.

    Do you have experience working on an on-call basis? Are you able to meet our scheduling needs?

      If you currently hold a job that requires you to work on-call, then this question should be simple to address. You can display your willingness by discussing what you already do in your current role.

      If you do not have experience being on-call, be sure that you fully understand what this entails, before you agree to meet the scheduling needs of Roehl Transport. You want to be sure that expectations are very clear from the start. Overall, the interviewer needs to see that you can comply with the schedule, meeting the needs of Roehl Transport and filling the expectations of this role.

      Rachelle's Answer #1

      "At the moment, my work schedule is primarily evenings and weekends. I understand that this role with Roehl Transport requires me to be on call for half of the month. I am willing to be a team player and work whichever hours you require. Do you have a sample schedule that you could share with me?"

      Rachelle's Answer #2

      "I brought a sample schedule with me today to show you the hours that I currently work. At the moment, I work ten days on and ten days off. Although being on-call is what I am accustomed to, I would like to understand better the needs at Roehl Transport before committing to an on-call schedule."

  15. 15.

    We offer competitive wages and a great compensation plan. What is most important to you, when considering a job offer?

      Every person interprets the value in a compensation package differently than the next. For this reason, its essential that Roehl Transport understands what a tempting job offer would look like before giving you one. Take some time to think about what is important to you when considering a job offer. Perhaps it's excellent health benefits, work-life balance, company culture, career growth, or continued education opportunities. Whatever your answer be sure to provide the interviewer with a clear idea of what you need to gain from your next employment opportunity.

      Rachelle's Answer #1

      "I put the most value on growth opportunities. In my current role, there are rarely opportunities for promotion because we are a small, family-owned organization. I am eager to know how Roehl Transport helps build up its employees for promotion and growth."

      Rachelle's Answer #2

      "I am most interested in joining a company that pays fair wages and has generous health benefits. I have children, which means that support for unexpected medical expenses is important to me. Could you share with me a bit about the health benefits provided by Roehl Transport?"

  16. 16.

    Do you have experience collaborating with drivers, dispatchers, and other crew?

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  17. 17.

    In this role with Roehl Transport you will be responsible for the safe and efficient delivery of customer freight. How will you contribute to our reputation for safety and excellence?

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  18. 18.

    Do you have experience in the movement of hazardous material, restricted, or time-sensitive shipments?

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  19. 19.

    Trucking and transport require the ability to react quickly and professionally. How do you keep your cool in the face of change?

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  20. 20.

    What is the FMCSA and its primary purpose?

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  21. 21.

    Are you prepared for substantial amounts of travel?

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  22. 22.

    Tell me about your post-secondary education and how it applies to the trucking industry. Are you interested in expanding your schooling, or gaining further certifications?

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  23. 23.

    Talk to me about a serious conflict on your team. How did you help to resolve the conflict?

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  24. 24.

    When have you discovered a problem at work, and went above and beyond to repair the issue?

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  25. 25.

    Tell me about your least favorite personal trait, and what are you doing to improve yourself.

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  26. 26.

    What timeline do you feel is appropriate when responding to customers and other stakeholders?

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  27. 27.

    What are your favorite, and least favorite, tasks in your current job?

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  28. 28.

    Tell me why you are leaving your current job.

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  29. 29.

    How would you handle a client who is exceptionally rude to you?

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  30. 30.

    Tell me about yourself.

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