MockQuestions MockQuestions
Interviews Questions by Career
Interviews Questions by Company
Interviews Questions by Topic
Get Started
Interview Coach 1:1
Gain the confidence you need by asking our professionals any interview scenario, question, or answer you are unsure about.
Let Us Review Your Answers
Our interviewing professionals will gladly review and revise any answer you send us. Allowing you to craft perfect responses for your next job interview.
Interview Questions by Topic
Interview Questions by Career
Interview Questions by Company

Rita's Italian Ice Interview
Questions

31 Questions and Answers by Rachelle Enns

Rachelle is a job search expert, career coach, and headhunter
who helps everyone from students to fortune executives find success in their career.
Question 1 of 31
We have some strong competition at Rita's Italian Ice. What do you think makes us stand out?
View Answers
How to Answer
The interviewer would like to know what attracts you to a role with Rita's Italian Ice. Discuss how this position stands out to you over any others.
1000s of Interview Questions
Win your next job by practicing from our question bank. We have thousands of questions and answers created by interview experts.
Suggested
Interview Q&As
Explore expert tips and resources to be more confident in your next interview.
Behavioral
Common
Phone
Tough
Leadership
All Interview Topics
All Career Q&As
Suggested Career
Interview Q&As
Continue practicing by visiting these similar question sets
Waiter and Waitress
Line Cook
Customer Service
Manager
Assistant Manager
Line Supervisor
Top 30 Rita's Italian Ice Interview Questions with Full Content
1.
We have some strong competition at Rita's Italian Ice. What do you think makes us stand out?
The interviewer would like to know what attracts you to a role with Rita's Italian Ice. Discuss how this position stands out to you over any others.

Rachelle's Answer #1
"I believe that Rita's Italian Ice stands out above its competitors because it has an incredible reputation for quality food and strong customer service. I'd like to work for an organization that takes quality and service as seriously as you do."
Rachelle's Answer #2
"Through my research of Rita's Italian Ice I have found that you stand out most by your great online reviews and unique brand marketing strategies on Instagram and Twitter."
2.
At Rita's Italian Ice we put a great deal of value on customer service. How would you describe your customer service skills?
Assure the interviewer that you can meet their customer service standards. Draw on your references or examples of a time when you went over and above for a customer.

Rachelle's Answer #1
"Your customer service standards are one of the reasons I was so attracted to your company. I am highly trained in hospitality and am a very attentive individual. When you call my references, they will attest to my great customer service skills."
Rachelle's Answer #2
"I would describe my customer service skills as consistent, positive, and energetic. As a customer of Rita's Italian Ice in the past, I appreciate the value you put on customer service."
3.
At Rita's Italian Ice we put a lot of pride in the cleanliness of our restaurants. How important is cleanliness to you?
The interviewer would like to know that you have an interest in keeping up their high standards of cleanliness. Give examples of times when you went over and above to meet cleanliness standards in your previous role(s).

Rachelle's Answer #1
"I am very concerned about cleanliness as it has everything to do with first impressions, and also the health of your customers. In my current position, I am always the first to notice anything out of place or in disorder. Rest assured, I would be proud to uphold the cleanliness standards at Rita's Italian Ice."
Rachelle's Answer #2
"I appreciate that Rita's Italian Ice has such a strong focus on cleanliness. I have taken some health and safety related courses and am confident that you will be more than satisfied with my standard when it comes to cleanliness."
4.
At Rita's Italian Ice we have gained a lot of momentum this year using social media marketing techniques. Do you follow us on Instagram, Facebook, or Twitter?
Before an interview, you should always thoroughly research the company's online presence and, if possible, follow them on social media. This research is also helpful because many companies will post their new openings using their social media platforms. The interviewer would like to know if you are authentically engaged in the Rita's Italian Ice brand and product.

Rachelle's Answer #1
"I know that you have a great social media presence and I do follow your Instagram account. Of course, your posts always make me hungry!"
Rachelle's Answer #2
"I am not involved with social media; however, I can only imagine that your posts are fun and mouthwatering. Should I end up on these social platforms, I will be sure to follow Rita's Italian Ice."
5.
At Rita's Italian Ice we encourage education and training for our employees. If you could further your education, what path would you choose, and why?
Talk to the interviewer about your education and training and discuss any areas where you would like to expand your knowledge. Keep your answer simple. If possible, keep your reply related to the career path for which you are interviewing. For instance: You want to avoid declaring your desire to be a dolphin trainer when you're applying for a regional sales manager role.

Rachelle's Answer #1
"If I could further my education in any way I would choose to expand my knowledge in food and wine pairings. I have always found wine culture to be interesting."
Rachelle's Answer #2
"I appreciate that Rita's Italian Ice encourages continued education and training. That's so great to hear! If I could further my education in any way, I would choose to take courses in leadership and management. I would love to end up in a supervisory role later in my career."
6.
At Rita's Italian Ice we offer a strong training program. What aspects of training do you feel you need most?
Talk to the interviewer about any areas of training that you feel you may be lacking. If you could choose the focus of your training, what would you pick?

Rachelle's Answer #1
"If I could choose an aspect of training I would like to learn more about health and safety. My end goal is to gain a leadership position with Rita's Italian Ice so some training as a team lead would be valuable as well."
Rachelle's Answer #2
"When it comes to training in the restaurant industry, I feel that I could use more training in the operation of the point of sale systems. I like to fully understand the software programs and platforms that I work with, to ensure efficiency and faster service for my tables."
7.
What do you know about the workplace culture at Rita's Italian Ice?
Assure the interviewer that you have researched the workplace culture at Rita's Italian Ice. What do you enjoy about the culture, and how does it align with what you are seeking?

Rachelle's Answer #1
"I have spoken to a few people that have worked for Rita's Italian Ice and they all have great things to say. I am seeking a workplace environment that is collaborative and positive and this role seems like a perfect fit."
Rachelle's Answer #2
"I have researched Rita's Italian Ice a great deal, before coming in today. On your website, you mention that you have a collaborative culture with a primary focus on 'service-with-a-smile'. This culture is precisely the one that I am looking to work in."
8.
The casual dining industry is very competitive and turnover can be high. Why do you want to work for Rita's Italian Ice over any of our competitors?
Casual dining has a higher turnover rate than many industries, and it's often to no fault of the company. Assure the interviewer that you see a longer-term fit with Rita's Italian Ice.

Rachelle's Answer #1
"I have researched Rita's Italian Ice and read a lot about your company culture and customer service philosophy. I would choose you over your competitors because your organization seems genuine, honest, and you do what you can to encourage growth in your employees."
Rachelle's Answer #2
"I want to work for Rita's Italian Ice first, because you have a well-known reputation for strong management, growth opportunities, and fair pay. I would be thrilled to build a lucrative career with Rita's Italian Ice."
9.
How do you manage difficult customers?
The interviewer would like to know that you can professionally and tactfully handle demanding customers and challenging situations.

Rachelle's Answer #1
"I have handled very challenging customers in my previous roles and can remain professional through all situations. When I face a difficult customer, I find that it is usually due to a breakdown in communication. Because I am a strong communicator, I can diffuse most situations."
Rachelle's Answer #2
"When I have a difficult customer I will try to kill them with kindness. It's often difficult for a negative person to continue being negative when they have nothing feeding the fire in the first place."
10.
Do you see long term career potential with Rita's Italian Ice? If so, where would you like to see your position go in the next 2-3 years?
Talk to the interviewer about the ways that you would like to see your career grow with Rita's Italian Ice. What type of role would you want to gain in the future?

Rachelle's Answer #1
"I would like to see my experience in leadership grow over the next few years. Rita's Italian Ice has a strong reputation for developing and promoting their employees which is something that I am excited about."
Rachelle's Answer #2
"I would like to see a long-term fit with Rita's Italian Ice. If I could grow with your company, I would like to see it turn into a management role that includes a component of human resources. I am currently earning my BA in Human Resources and would love to have an opportunity here when I graduate."
View All 31 Rita's Italian Ice Questions and Answers
Sign up to access our library of 50,000+ Q&As,
plus coaches for one-on-one support, so you can interview more confidently.
More Interview Q&As
Explore expert tips and resources to be more confident in your next interview.
Behavioral
Common
Phone
Tough
Leadership
All Interview Topics
All Career Q&As
Suggested Career
Interview Q&As
Continue practicing by visiting these similar question sets
Waiter and Waitress
Line Cook
Customer Service
Manager
Assistant Manager
Line Supervisor
About Our Interview Q&As
Our interview questions and answers are created by experienced recruiters and interviewers. These questions and answers do not represent any organization, school, or company on our site. We do not claim they will be asked in any interview you may have. Our goal is to create interview questions and answers that will best prepare you for your interview, and that means we do not want you to memorize our answers. You must create your own answers, and be prepared for any interview question in any interview.