30 Redfin Corporation Interview Questions & Answers
Below is a list of our Redfin Corporation interview questions. Click on any interview question to view our answer advice and answer examples. You may view 5 answer examples before our paywall loads. Afterwards, you'll be asked to upgrade to view the rest of our answers.
Behavioral
1. As a Real Estate Agent, you are expected to be available to your clients on evenings, weekends, and holidays. Are you comfortable with these expectations?
How to Answer
The life of a Real Estate Agent isn't a typical 9-5, Monday to Friday gig. Your clients' availability may be outside of 'regular' working hours, which means you need to be available for them during those times. Assure the interviewer that you understand these requirements.
Written by Karrie Day on June 20th, 2022
Remember To
Remember to offer an example of how you plan to be available to your clients. For example, you may carry technology that allows your clients to reach out easily as their schedule allows.
Written by Karrie Day on June 20th, 2022
1st Answer Example
"I am very comfortable with the hours required to succeed in Real Estate. If I need some time off or a weekend away, I will plan ahead. My cell is always on me, and my clients understand that they can book showings with me outside of typical work hours, no problem at all."
Written by Karrie Day on June 20th, 2022
2nd Answer Example
"I fully understand the time commitment associated with a career in Real Estate. I'm prepared to make the sacrifices necessary to have a solid career here at Redfin Corporation."
Anonymous Interview Answers with Professional Feedback
Anonymous Answer
Lauren's Feedback
Behavioral
2. What work situations excite and motivate you?
How to Answer
It is essential for your success that the hiring manager knows how to keep you motivated and excited to come to work every day. Tell the interviewer what they could do to ensure you are happy and productive.
Written by Karrie Day on June 20th, 2022
Remember To
Remember to consider including a team-based aspect in your motivation in the workplace. Redfin agents work in teams, and candidates that thrive in this setting are valued.
Written by Karrie Day on June 20th, 2022
1st Answer Example
"I am most motivated on the job when tasks are organized, and the vibe is positive. I value strong teamwork and good leadership. I am continually working to grow my skills in these areas because I believe strongly in setting a good example and being the change you want to see in the world."
Written by Karrie Day on June 20th, 2022
2nd Answer Example
"I am excited and motivated by winning. I am competitive and enjoy healthy competition."
Written by Karrie Day on June 20th, 2022
Behavioral
3. Outside of work, what creative activities do you like to pursue?
How to Answer
A genuinely creative-minded person will have outside activities aside from what's happening in the workplace. Tell the interviewer about the variety of ways you express your creativity.
Written by Karrie Day on June 20th, 2022
Remember To
Remember to limit your response to activities that are generally acceptable to a wide audience. Discussion of intense political activity or activities that align with controversial values may offend an interviewer. Also, this question presents the perfect opportunity to ask your interviewer about their interests.
Written by Karrie Day on June 20th, 2022
1st Answer Example
"Outside of work, I like to attend dance classes, and I also attend the odd paint and sip wine nights at a local wine shop. I also enjoy reading as a way of nurturing my creative side."
Written by Karrie Day on June 20th, 2022
2nd Answer Example
"I am a physically active person with a passion for outdoor sports. I love to ski, snowboard, and skate. I play in an adult hockey beer league, as well. How about yourself?"
Written by Karrie Day on June 20th, 2022
Behavioral
4. In your opinion, what are the three top characteristics that a successful Real Estate Agent should have?
How to Answer
Before your interview, research the internal values and character requirements listed in the company's job description. Tie the needs of Redfin Corporation into your answer when discussing the top characteristics a real estate professional should have.
Written by Karrie Day on June 20th, 2022
Remember To
Remember to align your best qualities with your answer. Also, include at least one characteristic that speaks to your integrity or a value you expect to demonstrate in the role.
Written by Karrie Day on June 20th, 2022
1st Answer Example
"I feel that to succeed as a Real Estate Agent with Redfin Corporation, one should be attentive to detail, honest at all times, and driven to succeed."
Written by Karrie Day on June 20th, 2022
2nd Answer Example
Here are some other characteristics that a Real Estate Agent should have:
- Willingness to remain 'in the know' on new trends in the market
- Ability to grow and maintain a robust network
- Strong attention to detail
- Likability and a great personality
- Drive and tenacity to keep going when the market is slow or a deal is dragging
- Honest and full of integrity at all times
- Self-motivated
- Avid problem solver
Written by Karrie Day on June 20th, 2022
Behavioral
5. As a Real Estate Agent, one should have strong negotiation skills. Tell me about your negotiation abilities and how they have helped you in your career.
How to Answer
Negotiation skills are crucial in a sales-based career. There are many styles of negotiation. Talk to the interviewer about how you close a deal and negotiate the best price for your clients.
Written by Karrie Day on June 20th, 2022
Remember To
Remember to reference any widely known negotiation techniques you use regularly. While it is valuable to place your own spin on these methods, demonstration of knowledge of standards can add value in an interview.
Written by Karrie Day on June 20th, 2022
1st Answer Example
"When I negotiate a deal, I abide by the rule, 'The first person to speak loses.' I listen and let the other party talk. Usually, they will say too much, and then I can gain leverage in the negotiation process. This method has helped me close many deals and hit the top realtor spot within my office for the past three years."
Written by Karrie Day on June 20th, 2022
2nd Answer Example
"Just last year, I took an executive negotiation workshop. It changed how I look at deals and negotiations by creating a keen situational awareness within me. It is incredible how much this newfound knowledge turned my year around. I am excited to continue utilizing these tools in my position with Redfin Corporation."
Written by Karrie Day on June 20th, 2022
Behavioral
6. What part of your real estate career brings you the most stress?
How to Answer
Stress can often be a regular part of the day-to-day work experience. Talk to the interviewer about which areas of your career are the most stressful. Ensure that your answer does not include a factor that would make you appear unfit for the position. (IE: a bus driver should not find driving the most stressful part of the job).
Written by Karrie Day on June 20th, 2022
Remember To
Remember to include a strategy for handling and reducing the stress you describe in your answer. For example, if you feel stressed when pieces of the process are in the hands of the other agent involved in a deal, you might mitigate risk and stress by checking in on the status of those items regularly.
Written by Karrie Day on June 20th, 2022
1st Answer Example
"The part of my career that brings me the most stress is when the schedule is running behind due to a lack of hustle on my team's part. I like to be on time with my schedule to ensure that my clients receive the help they need. I work hard to manage this area by communicating status with my team often and setting a good example myself."
Written by Karrie Day on June 20th, 2022
2nd Answer Example
"I probably bring myself the most stress because of my drive and desire to do the best I can be. I manage this by focusing my energy on productive activities that are good for my career."
Written by Karrie Day on June 20th, 2022
Behavioral
7. The most successful real estate agents are highly motivated. What motivates you?
How to Answer
Typically, employees find motivation in environments where they feel supported and encouraged. The interviewer wants to know how they could motivate you - even on the toughest days! Be open with the interviewer about how you can stay motivated on the job, even when the going gets tough.
Written by Karrie Day on June 20th, 2022
Remember To
Remember to highlight your ability to self-motivate if that is true for you. Companies are willing to help motivate their employees but also value candidates who take responsibility for their happiness in the role.
Written by Karrie Day on June 20th, 2022
1st Answer Example
"It does not take a lot to keep me motivated. If I work in a positive environment with a forward-thinking team, I am a happy employee. If you see me going above and beyond, a quick thanks or a little token of recognition of my hard work is good enough for me."
Written by Karrie Day on June 20th, 2022
2nd Answer Example
"I consider myself a self-motivated individual who is constantly striving to be better and do better. I draw inspiration from leaders in the industry and those around me to keep my motivation high."
Direct
8. On a scale from 1 to 10, how honest are you?
How to Answer
This question presents an opportunity to demonstrate your integrity. Questions like these can be tricky to navigate as nobody is always 100% honest. Answer to the best of your ability and back your reply by speaking about your ethics.
Written by Karrie Day on June 20th, 2022
Remember To
Remember to include a method to proactively avoid situations in which your honesty would be in question. For example, asking a client how much they would like to know about your discussions with the other agent involved in a deal ahead of time can avoid situations where you might accidentally omit information.
Written by Karrie Day on June 20th, 2022
1st Answer Example
"I would love to give myself a 10/10 for honesty, but truthfully, nobody is 100% honest all the time. I will give myself a nine because I always do my best to be as honest as possible.
I am never openly deceitful, but there are times when there is a disconnect between how much information is needed and how much is given. I find that discussing and agreeing to a communication plan with new clients helps avoid this scenario."
Written by Karrie Day on June 20th, 2022
2nd Answer Example
"I focus on honesty and trustworthiness in the workplace and in my personal life. Because I strive for complete honesty, I will rate myself as a 10/10. My values are solid."
Written by Karrie Day on June 20th, 2022
Direct
9. Have you ever broken a confidentiality agreement?
How to Answer
Companies will have confidentiality agreements for a variety of reasons. These could be to protect their trade secrets or ensure that you do not bring clients over if you leave their company. Talk to the interviewer about your thoughts on confidentiality agreements.
Written by Karrie Day on June 20th, 2022
Remember To
Remember to demonstrate that you understand the need and purpose of confidentiality agreements. While many people find them limiting, refusal to honor such agreements is a deal-breaker for many companies.
Written by Karrie Day on June 20th, 2022
1st Answer Example
"I never have, to my knowledge, broken a confidentiality agreement. Despite my reasons for leaving a position, I would never choose to hurt a previous employer in any way."
2nd Answer Example
"Confidentiality agreements are necessary and important to protect an organization. I understand the need for confidentiality and take those factors very seriously. I have never broken the trust of my employer."
Direct
10. What makes you a great problem solver?
How to Answer
Employers want to know that you have a methodical approach to problem-solving. Consider the skills and qualities that help you successfully face problems. Perhaps you have a keen eye for detail. Maybe you can see opportunity when others can only focus on the issue. Share your strengths as a problem solver and ability to come up with innovative solutions.
Written by Karrie Day on June 20th, 2022
Remember To
Remember to demonstrate your ability to cater the solution you offer to your clients' needs or the parties involved in the situation. Redfin is known for alternative approaches to real estate, and an interviewer is likely to value a candidate that can lean on the Redfin model while applying their experience in a custom manner.
Written by Karrie Day on June 20th, 2022
1st Answer Example
"I am a great problem solver because I do not allow stress to cloud my judgment and mute my creativity. I am a keen observer with a great memory which allows me to recall unique solutions or ideas. I blend my experience with a custom approach based on the unique needs of my clients to develop valuable solutions for everyone involved."
Written by Karrie Day on June 20th, 2022
2nd Answer Example
"I believe I am a great problem solver because I gather as many facts as possible, I look at the problem and its potential solutions from multiple angles, and I am not afraid to make a creative decision that might seem off the beaten path."
Written by Karrie Day on June 20th, 2022
Direct
11. How would you prefer to be compensated?
How to Answer
Redfin offers a variety of compensation models and wants to ensure that your expectations are in line with what they offer. Discuss with the hiring manager your preferred compensation.
Written by Karrie Day on June 20th, 2022
Remember To
Many Redfin job descriptions for agents or associates are clear about the compensation structure. Remember to review this information before an interview to ensure your expectations are in line with the role as described. If you prefer another model, be prepared to discuss your preference and work those details into a potential employment agreement.
Written by Karrie Day on June 20th, 2022
1st Answer Example
"I am currently compensated primarily on commission with the opportunity to earn a quarterly bonus based on the company's profits. I would like to be compensated similarly in my next position."
2nd Answer Example
"I am currently making a salary with a bonus incentive on a quarterly and annual basis. I would like to continue down that path but am open to exploring other compensation components such as commission, etc."
Direct
12. Why are you the best Real Estate Agent for Redfin Corporation?
How to Answer
Redfin wants to know what sets you apart from the other real estate professionals applying to work with them. Explain to the interviewer why you are the best choice for them. Use stand-out facts, including top sales numbers or unique skills you possess.
Written by Karrie Day on June 20th, 2022
Remember To
Remember to highlight your client reach and the potential market share that you would bring to Redfin. Established agents with a solid reputation can integrate easily into new roles and add value to their hiring company immediately.
Written by Karrie Day on June 20th, 2022
1st Answer Example
"I am the best choice for Redfin Corporation because I possess the values that your company encourages. I have been the top real estate agent in my region for the past three years and bring many great clients with me. My honest approach is a valuable asset to any office."
Written by Karrie Day on June 20th, 2022
2nd Answer Example
"There are a few reasons you should hire me for this opening at Redfin Corporation. Most important is my solid reputation in this market. I also bring a great reach into the commercial market in which I understand you wish to gain a stronger footing. Lastly, I am an incredibly tenacious person who will bring desirable listings, in large amounts, to this firm."
Written by Karrie Day on June 20th, 2022
Discovery
13. What types of property sales and purchases do you have experience managing?
How to Answer
Provide a simple list of the types of properties you have experience working with from a real estate perspective. This may include individual homes, multi-dwelling homes, commercial real estate, and land.
Written by Karrie Day on June 20th, 2022
Remember To
Remember to include a sense of the scale of the properties you have helped to sell or purchase in the past as an agent. Also, include any experience you have working as an associate to an agent or broker.
Written by Karrie Day on June 20th, 2022
1st Answer Example
"I have been an agent for a year and have focused primarily on single-family home sales and purchases. The sales prices have ranged from 150 - 800 thousand."
Written by Karrie Day on June 20th, 2022
2nd Answer Example
"As an agent, I have managed the sale and purchase of homes and commercial real-estate that have a wide range in price up to multi-million-dollar deals. Before that, I served as an associate to a broker that handled a lot of land sales."
Written by Karrie Day on June 20th, 2022
Discovery
14. As a Real Estate Agent, you work on 100% commission. Are you confident in your sales skills?
How to Answer
A successful real estate professional must be confident in their sales skills since most roles are 100% commission based. Assure the interviewer that you are capable of earning a great living based solely on your sales abilities.
Written by Karrie Day on June 20th, 2022
Remember To
Remember to reference your experience working in sales roles, even if they were not related to real estate or commission-based. Demonstration of experience and success lets the interviewer know you understand the likely ups and downs that occur within these types of positions.
Written by Karrie Day on June 20th, 2022
1st Answer Example
"I have been successful in Real Estate for many years, working on a highly commissioned basis. Of course, my first few years were difficult, but I managed to press through those challenging years. I am a solid salesperson and well sought out because of my positive reputation in the industry. This success amounts to many referrals for me as well."
2nd Answer Example
"Yes, I am confident in my sales skills and ability to earn a good living on a 100% commission basis. This position will not be my first commission-driven role, which also adds to my confidence. In my last position, I was able to earn in the low six figures on the same pay structure."
Written by Karrie Day on June 20th, 2022
Discovery
15. Tell me about your relationship with your previous boss.
How to Answer
Remain positive, even if the experience wasn't. Avoid talking about any previous drama, and do not speak poorly of your employer. Keep your answer short and respectful.
Written by Karrie Day on June 20th, 2022
Remember To
Remember to describe any behaviors or attributes of your relationship that you valued highly. This can help a hiring manager determine if you are a mutual fit for a working relationship.
Written by Karrie Day on June 20th, 2022
1st Answer Example
"I had a very healthy relationship with my previous employer. She was easy to approach, and we often bounced ideas off of each other. I appreciate leaders who are willing to learn and follow when that approach adds value. I would sum it up as a relationship lead by strong mutual respect."
Written by Karrie Day on June 20th, 2022
2nd Answer Example
"I have had healthier relationships in the past with previous employers, but we did the best we could. Our communication styles were very different, which made it challenging at times. It was an excellent opportunity to learn how to properly collaborate with others."
Written by Karrie Day on June 20th, 2022
Discovery
16. How do you define success?
How to Answer
Redfin wants to know what success means to you. Tell the interviewer how you see success and be sure to tie your answer into the success that you plan to bring to this particular position, should you be offered the role.
Written by Karrie Day on June 20th, 2022
Remember To
Remember to describe an aspect of growth and progression in your view of success. Redfin values candidates that will be able to fulfill their personal needs for growth while contributing to Redfin's success.
Written by Karrie Day on June 20th, 2022
1st Answer Example
"I define success by my ability to reach the goals that are set for me. On a personal level, this represents the things I wish to do and achieve in my life. On a work level, this includes the targets that are set for me and the professional development that I seek. I take a lot of pride in my clients improving their lives through the work we do together, and working as a real estate agent offers me a regular opportunity to succeed in that aspect."
Written by Karrie Day on June 20th, 2022
2nd Answer Example
"I define success by what we achieve as a team. The project as a whole needs to deliver on expectations before I consider the job a success. I work with my teams to ensure we have a shared understanding of what we need to achieve before we begin. Additionally, I like to celebrate our success and make specific plans to raise the bar in the future at the end of a project."
Written by Karrie Day on June 20th, 2022
Discovery
17. Do you have a Real Estate License or Broker's License?
How to Answer
Some licensing courses are available online, through a real estate company, or at a local post-secondary institute. The licensing requirements will vary from State to State. Talk to the interviewer about any valid licenses you currently hold.
Remember To
Remember to be completely honest and transparent in your response to this question. Your answer is easily verifiable, and any confusion regarding your response will likely lead to elimination from future interviews or offers.
Written by Karrie Day on June 20th, 2022
1st Answer Example
"I have a valid State Real Estate license, obtained in 2015. If there are any additional licenses required to work with Redfin Corporation, I am happy to discuss those with you."
Written by Karrie Day on June 20th, 2022
2nd Answer Example
"I am currently in the final stages of obtaining my Brokers' Licence for this State. I am certified in (name of the previous state you resided in). I will be fully certified and ready to go by the end of this month, which is very exciting!"
Written by Karrie Day on June 20th, 2022
Discovery
18. Tell me about your strongest sales year. What do you think you did differently that year to generate those results?
How to Answer
Before you interview, you have to be prepared with accurate sales numbers. Discuss these sales results with the interviewer and use these numbers to demonstrate to Redfin Corporation that you are a great fit.
Written by Karrie Day on June 20th, 2022
Remember To
Remember to offer a sense of the impact your best year had. For example, offering the sales increase percentage between the strongest year and the previous year demonstrates growth and can help Redfin understand the scale of your best efforts. Also, be sure to mention any specific tactics you used, such as a new marketing technique that contributed to the sales year described in your response.
Written by Karrie Day on June 20th, 2022
1st Answer Example
"My strongest sales year was 2016, with 2014 being a close second. In 2016, I closed a total of $$ in sales and $$ in 2014. These results are directly connected to my social media advertising efforts. I increased my advertising budget that year by 20% and saw a 40% return on investment."
Written by Karrie Day on June 20th, 2022
2nd Answer Example
"This past year has been my strongest. It sounds funny, but I created a YouTube channel where I give tips and tricks for new home buyers. So far, I have a few thousand subscribers and have had one video go viral. It's been incredible to see the difference that utilizing social networks has made on my business."
Written by Karrie Day on June 20th, 2022
Discovery
19. Tell me about your post-secondary education and how it has helped you in the real estate industry.
How to Answer
Although post-secondary education is not always a requirement to work in real estate, it can be an asset. If you have obtained a degree, diploma, or another form of post-secondary education, discuss this briefly with the interviewer.
Written by Karrie Day on June 20th, 2022
Remember To
Remember to discuss alternative education sources if you have not taken formal classes. Interviewers at RedFin seek candidates who can demonstrate continual learning and the application of concepts to their work in real estate. Reputable information sources such as articles, books, and videos offer acceptable learning opportunities. For example, the Redfin website offers helpful resources on topics such as buying, selling, and staging.
Written by Karrie Day on June 20th, 2022
1st Answer Example
"I have a bachelor's degree in Marketing, which has helped me immensely when promoting my Real Estate business. Because of this education, I understand multiple marketing and advertising techniques, including social media and online marketing."
Written by Karrie Day on June 20th, 2022
2nd Answer Example
"Although I do not have a formal post-secondary degree, I recently completed my Real Estate license through my local real estate brokerage. I have also completed the state-required 90 hours of coursework and am currently working to join NAR (National Association of Realtors). All of this hard work will amount to a very successful future for myself, and I am excited to join Redfin Corporation as one of my first big steps in my real estate career."
Written by Karrie Day on June 20th, 2022
General
20. In Real Estate, timing is everything. How do you determine priorities when you have multiple projects due?
How to Answer
Redfin is curious to know how you decide which project needs your attention the most when you feel torn between two tasks. Assure the interviewer that you can be diligent when assessing your priorities.
Written by Karrie Day on June 20th, 2022
Remember To
Remember to include an analytical and repeatable method for assessing priority in your approach. For example, you might calculate the cost of delay for each project and select the one that would have the higher level of negative impact if it were to wait.
Written by Karrie Day on June 20th, 2022
1st Answer Example
"I will determine which project requires my attention by the number of hours we are behind and then the project size. I am comfortable delegating tasks when needed, but I know this will require additional commitment. Never have I underdelivered on a deadline."
Written by Karrie Day on June 20th, 2022
2nd Answer Example
"I determine priorities based on project value and receptiveness of my client. The most engaged clients generally get my attention and the fastest turnaround."
General
21. Real Estate contracts are detailed and tedious. How do you ensure that your clients understand your contracts?
How to Answer
Few people genuinely enjoy reading a written contract, word for word. The ability to explain a written agreement to a layperson in an easy-to-understand way is a great skill. Assure the interviewer that you can help your clients make sense of the paperwork involved in a sale.
Written by Karrie Day on June 20th, 2022
Remember To
Remember to highlight your ability to relate the sections of a contract to a client's specific situation. Redfin values candidates who can establish a bridge between legal jargon and real-world examples.
Written by Karrie Day on June 20th, 2022
1st Answer Example
"Before I give my clients paperwork to sign, I explain each section of the document in a simple to understand language. I ensure they understand taking particular scenarios and relating them to their situation. Understanding all of this empowers my client, and empowered buyers always return."
Written by Karrie Day on June 20th, 2022
2nd Answer Example
"Yes, the contracts we deal with can be incredibly detailed and difficult to understand. I will verbally ask my client if they understand each step of the way. I also recommend that they use a lawyer if they feel they need additional clarity before signing."
Written by Karrie Day on June 20th, 2022
General
22. What are your most successful advertising methods when promoting a property?
How to Answer
There are a plethora of advertising methods available in the real estate industry. Before your interview, be sure to take note of the advertising methods used by Redfin Corporation. Talk to the interviewer about how your favorite advertising methods match with theirs. If you have unique approaches that have worked well for you in the past, talk about those results.
Written by Karrie Day on June 20th, 2022
Remember To
Remember to describe how you use technology-based approaches in your response. Redfin advertises its use of technology heavily, and candidates that can demonstrate comfort with leveraging similar solutions are likely to leave a positive impression in an interview.
Written by Karrie Day on June 20th, 2022
1st Answer Example
"I have utilized many of the same advertising methods used by Redfin Corporation, including print advertising, commercials, and bench ads. These have been great methods, but I have started utilizing social media marketing efforts more this year. It's quick, cost-effective, and on-trend, which means I am starting to attract a younger client base."
Written by Karrie Day on June 20th, 2022
2nd Answer Example
"My most successful advertising methods involve utilizing my strong email list. I have over 6,000 active subscribers to my newsletter. This weekly e-newsletter will cover any new properties I have and features one special property. The key is that my e-newsletter also includes tips and tricks for home buyers. It isn't 'salesy' in nature which I believe attributes to its success."
Written by Karrie Day on June 20th, 2022
General
23. How do you handle a client whose expectations are higher than their allowed budget?
How to Answer
Sometimes you will come across clients with property expectations far above their budget. Describe an empathetic and tactful way to handle a client who hasn't received approval for the budget they were expecting.
Written by Karrie Day on June 20th, 2022
Remember To
Remember to describe any resources you may be able to offer a client who finds themselves in this position. For example, you may have contacts that could be able to make budget-friendly improvements for a client once they purchase a property.
Written by Karrie Day on June 20th, 2022
1st Answer Example
"I cannot control my clients' financial situation, but I can be creative in helping them work with what they have. I bring no judgment when it comes to budget and am happy to work with clients of all types."
Written by Karrie Day on June 20th, 2022
2nd Answer Example
"I understand that some clients have higher expectations than what their budget will allow. I start by showing them properties within their budget that meet most of their must-haves. If the property of their dreams does not exist in their price range, they will generally see the disconnect quickly. I have a lot of great contractors and designers in my network that I can utilize in situations where the desired upgrades may be cosmetic and inexpensive. Often, simply helping the client visualize the fit after making small tweaks can make all the difference."
Written by Karrie Day on June 20th, 2022
General
24. Do you feel comfortable in your ability to properly assess the value of a variety of properties?
How to Answer
Correctly assessing the value of a property is a vital skill as a Real Estate Agent. Tell the interviewer your level of knowledge when it comes to property assessment.
Written by Karrie Day on June 20th, 2022
Remember To
Remember to describe your formal training on property valuation or any well-known methods you use regularly. While there are intuitive and experience-based components of this work, there are also standard formulas and approaches that will help you demonstrate your industry knowledge in a Redin interview.
Written by Karrie Day on June 20th, 2022
1st Answer Example
"I have a few years of experience in commercial and private property assessment. I am well versed in valuing a wide variety of properties."
Written by Karrie Day on June 20th, 2022
2nd Answer Example
"Yes, I do feel comfortable in this area. I have taken courses in property management which have provided me with a great deal of knowledge related to property valuations. These courses included Asset and Facility Management, Residential Property Valuation, Commercial Property Valuation, and Conveyancing."
Written by Karrie Day on June 20th, 2022
General
25. What questions do you have for me?
How to Answer
It's always a great idea to have questions ready for the interviewer. Review the company website and other online resources to ensure your questions are not mundane or redundant. The last thing an interviewer wants to hear is a list of items you could have found the answers to from merely watching a video on their company site!
Written by Karrie Day on June 20th, 2022
Remember To
Remember to include a question that allows the interviewer to talk about the culture of the teams you will be working with. Redfin operates in a team-based environment, and it is important to understand the culture of the specific group you will be working with.
Written by Karrie Day on June 20th, 2022
1st Answer Example
"Thank you for asking - I do have a few questions. What is top of mind when it comes to filling this role? Also, what types of career growth opportunities would follow this position? And lastly, what can you tell me about the culture of the teams I will be working with?"
Written by Karrie Day on June 20th, 2022
2nd Answer Example
"Other example questions to ask:
- When would you like to have this position filled?
- How long has this role been vacant?
- Is this a replacement search or a newly created role?
- What is your favorite part about working here?
- What is the company's primary goal for this position in the next 12 months?
- Is there anything from my background and experience I can clarify for you?
- What do you see as the biggest change in this industry over the past three years?
- Is there any reason why you would not hire me? "
Written by Karrie Day on June 20th, 2022
General
26. At Redfin, we rely heavily on technology to handle as much of the sales and purchase process as possible. On a scale of 1-10, how comfortable are you learning new technology?
How to Answer
Redfin streamlines the real estate exchange process through the use of technology. Use this question as an opportunity to let your interviewer know they can rely on you to use all of the tools available to you in the role you are interested in. Include an example of real estate technology you have used if applicable.
Written by Karrie Day on June 20th, 2022
Remember To
Remember to include a short story about how you have helped a client leverage technology in the past. Your ability to teach others how to use new systems or apps demonstrates a high level of comfort with this aspect of working at Redfin.
Written by Karrie Day on June 20th, 2022
1st Answer Example
"I would rate myself at a 9 for my level of comfort learning new technology. I have always enjoyed learning new systems and testing them to see what I can do with them. I have used a variety of tools in my time as a real estate agent, and I can get up to speed quickly."
Written by Karrie Day on June 20th, 2022
2nd Answer Example
"I am very comfortable learning new technology and would rate myself at a 10 in this area. Technology speeds things along, and many of my clients appreciate any self-service tools I can offer them. From time to time, I need to teach my clients how to use new tools, but any time I invest pays for itself. In my current role, I have developed a few easy-to-follow guides to help them along."
Written by Karrie Day on June 20th, 2022
Situational
27. If you had $50,000 to build your own business, what would you do?
How to Answer
Redfin is curious to know where your passion lies. The interviewer will learn something new and unique about you through this question. Avoid answers that would include building a business that competes with the hiring company or those that would not be feasible with the described budget.
Written by Karrie Day on June 20th, 2022
Remember To
Remember to explain the 'why' behind your selected answer. This question presents an opportunity to let the interviewer learn more about you on a personal level. Describing the reasoning behind your selection gives you a chance to highlight positive qualities that might otherwise remain hidden in an interview.
Written by Karrie Day on June 20th, 2022
1st Answer Example
"If I had $50,000 to build my own business, I would open a community center in my neighborhood that offered inexpensive childcare, cooking classes, and other life skills programs. I am passionate about volunteering and see a strong need in those areas."
Written by Karrie Day on June 20th, 2022
2nd Answer Example
"I would choose to invest the $50,000 into an existing business in an industry in which my spouse is interested. I love what I do for a career, but she has always wanted to be an entrepreneur."
Written by Karrie Day on June 20th, 2022
Situational
28. Tell me about your most challenging sale as a Real Estate Agent. What sales methods did you use to close the deal?
How to Answer
Some sales will be more challenging than others. Talk to the interviewer about the closing techniques you use when a stronger close is required.
Written by Karrie Day on June 20th, 2022
Remember To
Remember to discuss any tools or technology you leveraged to close the deal. Redfin is clear about its reliance on technology to assist buyers and agents, and interviewers value candidates who demonstrate they know how to integrate technology into their process.
Written by Karrie Day on June 20th, 2022
1st Answer Example
"My most challenging sale was a duplex for sale by a developer when our economy was lagging. It was a high-end property, and few people had a healthy budget. I created a simple but individual website for the property. The website itself created a personality and overall feel for the project. This site created a draw and helped me gain a strong email list, and, from there, I sent out strong branded marketing materials with every touch-point. The duplex sold within 30 days, and I was thrilled with the results."
Written by Karrie Day on June 20th, 2022
2nd Answer Example
"Last year, I was asked to take on a large multi-family project with an incredible amount of features; however, the location was not ideal for most working professionals. I took the 'small town feel' approach and created a stunning downloadable whitepaper about the development, which my website visitors could instantly download and share. The whitepaper showed renderings of the family-focused lifestyle that would be present in the new neighborhood and created a feeling that these working professionals knew they needed at the end of the day. The project sold out in record time. I will undoubtedly use this sales approach again!"
Written by Karrie Day on June 20th, 2022
Situational
29. How do you handle a Real Estate client with unrealistic expectations?
How to Answer
Some clients will want to check off every box on their wish list, and that property may not exist. Talk to the interviewer about how you ensure that these clients do not leave disappointed.
Remember To
Remember to demonstrate that you would use clear and direct communication with your clients. The real estate market moves quickly at times, and clients need a realistic grasp of the properties that align with their situation. Agents that delay this difficult conversation create waste that Redfin seeks to minimize.
Written by Karrie Day on June 20th, 2022
1st Answer Example
"When I have a client with unrealistic expectations, I will be transparent and immediately tell them that their needs may not be met. I will show them comparable listings on the market and give them ideas on how they can add to the property after purchase to tailor the home to their needs."
2nd Answer Example
"I do not like to lead clients on as it wastes their time and energy. I am truthful and honest upfront but will also recommend remedies to their unattainable expectations. Compromise is often the key, and, for the most part, clients appreciate my transparency."
Written by Karrie Day on June 20th, 2022
Situational
30. How do you ensure that you are meeting your clients' needs when it comes to their property wish list?
How to Answer
Listening to your client's needs is a significant component of your success in Real Estate. Tell the interviewer how you ensure you understand your clients' needs before you begin showing them new properties or helping them sell a property.
Written by Karrie Day on June 20th, 2022
Remember To
Remember to include a method for learning the features your clients do not want to have in a future property. This information can be as important to understand as the 'must have' list of a client.
Written by Karrie Day on June 20th, 2022
1st Answer Example
"When I start working with a new client, I will sit down with them and discuss what they lack in their current property, what they would change if they could, and why. I want to know their motivating factors for change and will start there. Of course, transparency on budget and expectations is vital as well. Open communication throughout the process is my number one priority as a Real Estate Agent."
Written by Karrie Day on June 20th, 2022
2nd Answer Example
"I find the easiest way to start is by asking my clients what they do not want. From there, we can compile a list of must-haves. I will ask my clients which areas they are willing to compromise and which they are not. This way, I can make a final list of properties and truly only show them the ones that meet those 'must-have' requirements."
Written by Karrie Day on June 20th, 2022
Anonymous Interview Answers with Professional Feedback
Anonymous Answer
Rachelle's Feedback